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If i have a subscription, will it cost more for another bitdefender product?
I am having problems with another providers ( Not bitdefender) Product. I have win 10. i have a bitdefender subscription for android. if i want to get a bitdefender product for my laptop,will it cost more? Ty for your help.
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Can't activate my subscription
I've just made a subscription to 1 x Bitdefender Family Pack but my Bitdefender Central still only show my Bitdefender Total Security How do I activate the Family Pack?
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Total Security 10 Device Option Not Pricing Correctly
Hello, I was recently trying to purchase the Total Security option for 10 devices. On the website the promo price is listed as $44.99 for 10 devices. However, when selecting Buy Now and going to checkout the discount is missing, and you're charged the total amount. I noticed this occurs whether you select the 1 year, 2…
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Subscription total security
One day, 2 prices 😐️
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Regarding the issue with 2 subscriptions
Hello, I have Bitdefender Total security subscription ( 5 devices 3 years) which is going to expiring on JAN-12-2024 and couple of days back I have brought second Bitdefender Total security subscription ( 3 devices 3 years) which i have activated on OCT-10-2023. I'm looking a solution for - start my second subscription…
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Product Activation in Windows 11
I have reinstalled the product because my bitdefender vpn is not working but after reintalling from central website product is not getting activated and I have unintalled and reinstall the software 3 to 4 times so give me proper suggestion what to do Please reach out to my WhatsApp number [removed by admin] for the…
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Dishonest auto-renewal policy
I thought your product was supposed to keep customers safe from online threats. So do you think it is acceptable to take money from a Paypal account with no notification beforehand or afterwards? Even if the answer is yes to the previous question, is it alright to take an automatic payment 209 days before the subscription…
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Is there an option to increase devices on Bitdefender Premium Security plan?
I understand there is a Family Plan (but without Password Manager), however I need two extra devices for my household. Is there an option to add a couple of devices (at a price obviously) to theBitdefender Premium Security plan or shall I look at going to the Family Pack and a Password Manager plan? Cheers David
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Will current devices connected to BitDefender Premium VPN remain connected after switch to yearly?
Hi there I started off with Premium VPN on a monthly subscription via Google Play and added a couple devices. I've subscribed to a yearly plan through the BitDefender site (via My Offers). I noticed that while I have a number of devices connected to the monthly subscription, I don't have devices connected through the…
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unmerge supscription
Hello Comminuty. I need a help to seperate a supscription, recently i has paid a new subscription and bitdefender automically add a new period on it, and i need to seperate this subscription. any help please
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How do I fix number of devices?
The number of devices on my subscription is incorrect. I have deleted some devices but the system says I have reached the limit. Very frustating! Can anyone help? Can I ring someone...
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Upgrading Package
Hi, I recently bought a laptop and up until now i only had Bitdefender for Android and Bitdefender VPN. I have seen that I can get Bitdendfer Total Security which includes Bitdefender for Android and Bitdefender VPN within this package. My Bitdefender for Android is due to expire in September 2023 and Bitdefender VPN in…
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2 Supscription on my account for the same product.
Hey I ordered Bitdefender Antivirus Plus. after a while got an offer for more devices which I bought thinking it was an upgrade for the previous product. but as you can see 2 Bitdefender Anitivirus Plus subscriptions on my account. Problem is I have tried cancling the 1 device subscriptions under My Payment tab. it's…
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Cambiar una clave de activacion
Buenos Dias, Yo le doy soporte a varias empresas, por equivocación active la clave de producto en la que no es y necesito pasar la clave a otra cuenta de correo
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Is My Privacy Safe If Someone Shares With Me His/Her Subscription?
Can the account owner of BitDefender central who shares with me the subscription know any information about my computer or anything I do? thank you
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How Can I Transfer Subscription From Old Laptop To New Laptop?
I used my last subscription on a laptop that I returned and I'm about to get a different laptop. Do I need to buy a new or multi-volume subscription in order to protect my new laptop, or is there some way to transfer the subscription I had on the laptop for about 2 weeks?
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A question about subscription
We changed from Trial subscription to monthly subscription and we were asking when is it gonna change in our portal. We updated the subscription today and we waited an hour for it to change in the portal self but it hasn't changed anything yet. Do u know when it changes or how we can make it changes? The expiry date is…
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You don't make it easy to cancel a subscription renewal
Finally had to stop you through Paypal. Why go to these tactics, and it is for one of 2 reasons, I'm cancelling. Do you really believe you induce trust when you make it extremely difficult to cancel conditions. I will look for another anti virus. Pity I was quite happy with BD except for the VPN, never worked on different…
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Dealbreaker shortcomings/missing features BitDefender Premium;Family
Hello, I am trialling Bit Defender Premium Security/looking to migrate from the same solution by Kaspersky. 2 things are giving me pause and will likely keep me from becoming a BitDefender customer: 1) Kaspersky allows me to create additional accounts for family members under my licence so that they have their own…
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How to activate the Bitdefender subscription
How to activate the Bitdefender subscription (full guide here) Bitdefender Central is your one-stop security center. Here, you can activate your Bitdefender subscription using the activation code purchased or received as a present and install Bitdefender on your devices.
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Need to add a 4th device
Hi - I have a subscription for 3 devices and I just got a new 4th device. Do I need to purchase another 3-device subscription? Or is there a way to add just this one more device? Thanks.
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Different email addresses for different subscriptions
I purchased Bitdefender total security, and later I bought the premium VPN as well, but accidentally, I purchased the VPN with a different email address. What is the solution to change the subscription to email addresses that have the antivirus subscription, I tried to access it, but it comes to choosing one over the…
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BitDefender without a subscription?
Hi all, I have a Bitdefender Premium Security subscription, I have installed it on my own devices and on a PC at a family member. All are logged in with my account, so I see them on central.bitdefender.com 👍 I have also sent a link to another family member, but I didn't tell him what to do, so off course he created a new…
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Will all of my devices be still protected after deleting all Bitdefender apps?
Signing out of all devices’ Bitdefender apps will affect the Bitdefender Total Security subscription effects and services while deleting all Bitdefender apps from all devices within the subscription or no? I just wanted to do this so that just in case any of us get to use one of our devices without messing up any of the…
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Can't install on a macbook
We're trying to install bitdefender on my daughter's mac using my multi-device subscription. I have sent the link multiples and even had her login to my account, but each time it asks for an activation code and won't take the ones I have because it claims to have already been used. Does anyone know what I should do to get…
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What do you do if you renewed the wrong product?
I meant to renew my subscription for Total Security but instead ended up renewing my subscription for Bitdefender Premium VPN. Can anything be done about this?
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VPN subscription offer not working.
Hi there. Why is the 30Euro a year offer from https://www.bitdefender.nl/media/html/consumer/trial/vpn-opt/?force_country=nl&campaign=RENEWAL-CPG-VPN-XZH&event=RENEWAL_UP_VPN&channel=IMM&l&ems-cid=3561&ems-uid=LDRgBjH4Oy not working when you get to the cart page…
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How does it work on a Formatted computer?
My laptop has a Bitdefender total security subscription, but it´s having some issues with the screen, reason why i'm sending it to be repaired or whatever they can do to it. Thing is, there's a chance that the people who fix it will reset it to factory settings. So How would that affect my Bitdefender subscription? Will i…
