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Fake job offers: How to spot them before they spot you
Job scams are spreading faster than ever, targeting job seekers eager for new opportunities. Knowing how to spot these scams protects not only your wallet but your identity as well. Here are the key signs you're dealing with a fake job offer: First, be wary if you're contacted out of the blue. Scammers often claim they…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Join our latest Q&A session with Bitdefender’s Director of Innovation – Razvan Costache
📣 We’re excited to invite you to an exclusive Community Q&A session featuring a very special guest! Razvan Costache is the Director of Innovation for the Consumer Division. Over the past 13 years at Bitdefender, he has focused on product management and digital transformation, leading the development of software solutions…
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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Newbie question: in dashboard - devices - Remove
My first post here, please bear with me. I have no doubt that the answer to my question is available somewhere, but I searched in vain. The "Remove" option in the upper right-hand corner of my dashboard—does that function as a sort of license manager? In other words, does it allow me to remove a device and then reuse…
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Bitdefender total security version 27.0.49.249 issue
Hi everyone, My bitdefender updated to version 27.0.49.249, I noticed 2 issues with so far. After the update installed I rebooted my PC and then after about an hour or so the tray icon showed a little yellow exclamation mark, when hovering my mouse over the tray icon I got a message saying "Action required: Add a valid…
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SecurePass - Constant Login Prompt
I apologize in advance if this has already come up… nothing I searched found anything similar. That said, within the past week, SecurePass has been continually prompting me to enter my pin or master password every few minutes. I'm uncertain as to why this behavior has started or how to resolve. Any assistance is greatly…
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protection appareils
Je souhaite avoir la confirmation que mon portable et mon pc sont bien protégés par mon abonnement car j'ai une alerte sur un appareil
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Why am I not getting a different IP address from Bitdefender's VPN service?
Hi everyone, I hope you are all doing well today. I was a Kaspersky user until I received an email from the company informing me that I needed to change my service provider due to the US ban. Kaspersky suggested that I purchase a Bitdefender subscription, as it was likely to function similarly to Kaspersky. Everything has…
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Bitdefender Mobile Security: Chat Protection Not Working.
Hi, I noticed that the chat protection in Bitdefender Mobile Security is not working even though the feature is enabled in the app. If I receive emails, SMS or chats with malicious links, BMS does nothing and no startup message appears. When I open the links, BMS web protection activates and warns that the website is…
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Change billing information in Bitdefender Central
I have been trying to update payment information for VPN and other products. The main Bitdefender Central web page is acting as a wormhole. No coherent way to find out how to do this. Should be able to connect with customer support directly. Any advice would be helpful. Thank you and best regards.
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Is BD working on a solution to be able to use VPN and web protection at the same time on I Phones
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How to sign in and activate my New Bitdefender Account?
Dear all, Hello everybody, I'm new to Bitdefender and this support forum, and appreciate the opportunity to join you all on it. I downloaded and installed a free version of Bitdefender on my Acer laptop on windows 10, yesterday, and received the email notification to activate my account on the same day. However, since then…
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Antivirus plus Build 27.0.49.249 issues after update
Hey After i updated my anti-virus yesterday, it now detects all websites as scams and malicious, including Bitdefender's website. It slows down the load of the webpage, and I tried to talk to Bitdefender support, but after a while, they decided that it was NordVPN's fault, though it was not the one being updated. Even…
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BitDefender erroneously blocking a site as 'malicious' though it's not?
I run my own password manager (via Bitwarden hosted on a server I control in the cloud) but BitDefender as of this morning began to flag my password manager as 'malicious' - it gave no reason and no information about why it just started flagging. Is there a way to add an exception to the web protection or to reach out to…
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Virus resolution issue
My elderly mother lives out of town and has limited computer skills. She likely has a virus which locked up her windows computer. Is there any way to troubleshoot her PC remotely or should I just address the issue on my trip to see her? If it is possible what are the steps needed to correct? Thank you!!
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Hide Warning Pop up
Hello Team, Wondering if there is an effective way to prevent the warning pop-up from showing? I've tried the suggested way using the profile setting, but it did not work. It annoys me when I need to close the pop-up when I'm watching sports in full screen. -cezar
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BBox2 port forwarding and sub IP reservation
Please help me configure BBOX2 to port forward 80,443,23 to ASUS router that is between Linux server and BBOX2. I have static IP address, a friend configured me my ASUS router as DHCP as he explained only bbox2 needs to be configured as static IP, is this correct? Now my local internet wifi and wireless from ASUS is…
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Plugin for DuckDuckGo Browser
I have been trying DuckDuckGo and really like its privacy. It does not appear that there is a Password Manager Plugin for that browser. Is there one in the works?
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Common Activation Errors in Bitdefender Central
The following article will help you troubleshoot and fix common activation errors in Bitdefender Central. Let’s look at what activation errors you might encounter during the activation process and how to deal with them: Let us know if you ever encountered these errors and what steps have you taken to correct them.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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Why will 1 Critical Windows Update never go away
This stupid update keeps saying Bitdefender has resolved the issue, then it reappears over and over. It’s enough to make me want to uninstall Bitdefender because I never have this issue with any other antivirus, and I’ve used them all.
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Port 67 Issue - Resurrected
Hello, Back in 2020/21 it was reported that Bit Defender (BD) conflicts with port 67 used for BOOTp and there appears no resolution to date as today the issue was encountered trying to access Allen Bradley hardware. Is there a concerted effort to resolve this issue or at least enable disabling of BD to enable BOOTp?…
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Whitelist apps in Mobile Security
If an app is detected as malicious in the Mobile Security app, one will get the huge "Your device is at risk!" every time the app is opened. If the app in question is know to be safe by the user, the warning can for sure be ignored, but the idea of the warning does not fulfill its purpose if the user get used to it and…
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I have encrypted .veza files, is there any way to decrypt them?
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Split tunneling apps for macOS and iOS on VPN
I like that there's an option for split tunneling for websites on Apple devices, but I'm disappointed that there's no way to do it for applications like you can on Windows or Android. Some apps act goofy on a VPN and it's pretty tedious to go back into the app, turn off the VPN, do what I need to do on the app, and still…
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How long does full system scan take?
Hello, I'm using a Mac, 3.4 GHz Quad-Core Intel Core i5, OS Ventura 13.7.4. As it was running a bit slow I decided to do a full system scan, So far this has been running for over 90 hours, has scanned 21 million files and only seems to be about half-way through. Is this normal? Regards.
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What is strongdns.bitdefender.net ?
What is strongdns.bitdefender.net ?
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Additional auto-connect features for VPN
I find the auto-connect feature on the VPN to be quite disappointing. There's only the option for auto-connecting when you connect to a public or unsecured Wi-Fi network. I miss the auto-connect features that were available on NordVPN, such as: 1.) Automatically connecting to a VPN upon connecting to ANY Wi-Fi network 2.)…
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New device detected - How to turn this off?
I get this banner when the laptop wakes from sleep. If BD were serious about doing stuff in the background, it wouldn't throw up a banner to say so! How do I silence this?
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Virtual Key Board Positioning
I'm a relatively new user of Bitdefender having switched from Kaspersky since the US Commerce Dept. banned its use in the US because of it being owned by a Russian, even though they have offices in several other countries. Anyway, I'm getting used to using BitDefender. However, I have two (2) questions about the Virtual…
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VPN Not Connection Error 9 iPhone
Has been working for a while and now won't connect. Tried uninstall and the other troubleshooting steps to no avail.
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Instable wifi connection keeps dropping
Hi since I got BD Mobile security installed my wifi connection keeps falling out multiple times a day. Keeps connected to WiFi but no Internet. Solution is to disconnect WiFi en reconnect. I think it has to do with Web protection, when enabled (what I want oc) I see the Web protection VPN gets connected. I don't use the BD…
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My website has been detected with suspicious activity by BitDefender + weird suffix URL's
Hi, Bitdefender is displaying an alert for a website i'm managing. When i go on the website, i get a "suspicious webpage detected - the page [...] has been detected with suspicious activity. It is not recommanded to continue browsing this website". I didn't had this alert before. I verified on my google search console, and…