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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Scam of the Month - Beware of scammers preying on wildfire victims
Wildfires have continued to wreak havoc across Los Angeles County, leaving devastation in their wake. But as fire victims in California rebuild their lives, opportunistic scammers are finding ways to exploit their misfortune. Authorities are sounding the alarm about fire recovery scams that are targeting vulnerable…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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autorenewal/regular customer
Why your company don't have automatic 50% discount on autorenewal for your regular customers? only by clicking manually on your site? Really don't understand that. I have to every year buying on your site for discount because on auto renewal i have full price, this is very hurtful.
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Cannot connect Win 11 PC with an Android Windows Phone Link
Cannot connect my ASUS Win 11 PC with a Samsung S22 Android using Windows Phone Link. It works periodically then disconnects and I cannot connect them. Is Bitdefender / VPN the issue?
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Vpn connected but there was no location
i was connected via double-hop , then tried to change it to auto , 1st it showed me Denmark stopped showing the location name.
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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B.D. should be able to store password protected file's passwords for scans.
@Alexandru_BD answered to this thread here : https://community.bitdefender.com/en/discussion/102777 The thread was closed before I could reply with a very important suggestion. You stated that malware cannot originate from within password-protected archives and that Bitdefender's real-time protection would detect it as…
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Error Code 40
Hello, I have not received any response from tech support regarding this issue. I had installed BitDefender VPN without a problem then I needed to restart my computer (MacOS) and the VPN would not connect afterward. I checked the DNS settings which still has 8.8.8.8 & 8.8.4.4 which I had entered during the initial install…
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WireGuard with Bitdefender
I am using Bitdefender antivirus and have installed WireGuard to connect to my server in the office from home or while traveling. However, I can’t connect, and I also lose internet access when WireGuard is enabled. How can I resolve this issue?
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VPN Auto connection
Why does auto connect requires precise location switch on in location services. It should only need GPS access, it shouldn't need access to Googles precise location of scanning for WiFi and cell towers to determine location. Bitdefender VPN is effectively denying access to public or unsecured WiFi.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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New Update Version 5.2.2.4(b)
I have noticed that ever since the new update, every time I boot up my Mac Mini (3.2 GHz 6-Core Intel Core i7 running MacOs Sequoia 15.2), while the Bitdefender VPN app has access at Login in my System Settings, I still have to log into my Bitdefender account to be able to use it. Whay has this changed?
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Configuração Padrão (Default Configuration)
A fim de otimizar o processo da empresa da qual faço parte, estamos pensando em cria um documento com as configurações padrões recomendadas para o produto Bitdefender GravityZone, assim que trouxermos um cliente para a solução seguiríamos esse doc para criar as politicas e outras configurações seguindo esse padrão…
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Comment connecter en même temps VPN et mobile security sur IPhone et Ipad ?
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Hello, I've noticed in the Bitdefender Central that my windows pc say Windows 10
I had to get rid of that HP ssd because it wasn't compatible for windows 11, so I bought an Acer SSD with windows 11, doesn't the Bitdefender automatically detect what windows version I am using? It is Windows 11 Home I am using, and if not, how do I change it?
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est il possible de tout reinstaller depuis le debut?j'ai perdu les clés
bonjour à tous. j'ai perdu clé recupération,secure pass,mot de pass maitre merci
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Bitdefender Notifications
Hey Community, I currently have bitdefender mobile security..Almost daily, I get numerous notifications stating there is a "Configuration Issue" on one of my devices. When I tap on report or issue it tells me nothing, so I don't know if this is something I need to look into. If I had some way of knowing any details and how…
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pagefile.sys trojan?
Antimalware alert on access scanning detected a threat: \Device\Harddisk\VolumeShadowCopy1\pagefile.sys is malware of type Backdoor.PoisonIvy.GD Full scan throws up: Backdoor.PoisonIvy.GD in path C:\pagefile.sys. Disinfect and Delete options don't work and Quarantine runs but seemingly no action. Full scan message shows in…
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Thunderbird crashes win10 2025
I have Bitdefender Antivirus plus, it is up to date. My Thunderbird email client started crashing since January 2025 short after opening. I reinstalled Thunderbird. The crashes are much less frequent, and I can use the email client, but within 1-2hs I still have crashes. This was not the case before. The crash reports…
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Android malware Not cleaning
Im using bitdefender android app .the app show your device is risk notification . But touch the view theards button.next page your device is safe message showing in the app. Repeat the notification show malware notification again. I also full scanning but not clear the problem.anyone solution please tell me the solution
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"mergenetworkprotocol" message
The above message is accompanying a rash of notices I'm receiving at the moment that have my computer allegedly being infected with everything from Trojan horses, identity theft, etc. The response is accompanied by McAfee notations, but my scan picks up nothing present. I've also had similar notes with the Norton label…
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Way too many Pop Up
I'm a paid subscriber and in all honest every time your product blocks a brute force attack it feels the need to send me a pop up saying it did so (see first screen shot). Guess what I paid to have you do this, and do not need you telling me you did do it! I have shut off ALL the notifications ticks (see second screen…
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My subscription ended earlier than my licence date
My subscription ended earlier than my licence date My Licence says Bitdefender Total Security Renews 23 September 2025 But when I login to Password Manager it says "Subscription Expired" and SecurePass it says @"No Active Subscription" See Screenshot and attached
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No toggle switch for Network Extensions on Mac Sequoia
Tried to turn on Bitdefender VPN when a pop-up message "Allow Bitdefender VPN to Run" appeared. Instructions: "Turn on switch for Bitdefender VPN in Network Extensions Screen" but there is no toggle switch for Bitdefender VPN displayed under Network Extensions, only a greyed-out info icon. Any help is much appreciated.
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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How to recover quarantined files after uninstalling bitdefender
I recently uninstalled bitdefender but forgot to restore some microsoft outlook files which bitdefender had detected as malicious and quarantined I reinstalled it again and checked quarantine but there are no files there, because of this all my emails have been deleted, is there any way to restore the files?
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Impossible de connecter protection Web et vpn premium sur iPhone et ipad
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Is there any way I could possibly report unsafe website/programs to Bitdefender?
Hello, Occasionally I find unsafe websites and programs. I'd like to report these to Bitdefender at my time, what can I use to do this? Is there a report website that Bitdefender has? Something, anything. Layad N, Thank you.
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Total Adblock with Bitdefender not working
When configuring Total Adblock I get the error that it is not possible to configure the (Bitdefender) VPN. How can I solve this? Regards Chiel
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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Internet stopped working on two Windows Machines (BitDefender Family Pack (BD Total Security
08/01/2025 (Wednesday): All machines working fine. 09/01/2025 (Thursday): Laptop couldn't access networked storage device nor internet. Yet hub knew it was connected. Disabled wi-fi and re-nabled after 'forgetting' my network and re-discovering it. Didn't work. 10/01/2025 (Friday): Connected laptop to friends network for…