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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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The “Add this number on WhatsApp” scam is back – Here’s how it works
A new wave of scams is hitting WhatsApp, and it’s surprisingly simple: someone tells you to “add this number” on WhatsApp. That’s it. No shady links, no infected files - just a phone number and a request. But what seems like harmless curiosity can easily lead to your personal data being stolen, your account hijacked, or…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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same problem again now have to restart pc to log into bitdefender secure pass
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Notification "B" in BMS.
Hi, This morning I noticed that on my Realme 8 5G smartphone the "B" notification from Bitdefender Mobile Security appeared. Until yesterday, even though BMS was active and working, this notification never appeared while using the phone. I don't know what could have happened because the BMS version is always v.…
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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scam alert false positives
i started a discussion about scam alert false positives. i provided some examples of said false alerts. the discussion was deleted. possibly because i offered the examples about the false positives. so. how do i explain the problem without being able to explain the problem? also. i have now been flagged for "spam" because…
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Changes in Antivirus for Mac.
Hello. What are the changes in 10.2.4.4 released on May 28, 2025?
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Notice: An Unrecognized Transaction Has Been Detected on Your Account. - Signature requested by Stel
Is this a scam email for HelloSign.com. Stella Campbell www.hellosign.comFrom:noreply@mail .hellosign.comTo:new_batch10@damiensaunders .onmicrosoft.comTue, Jun 24 at 10:04 AM ACTION REQUESTED Stella Campbell (emmiebufkinc.j.au.621@gmail .com) has requested a signature Review & sign Document Notice: An Unrecognized…
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Why does SecurePass issue a new recovery code?
I recently forgot my Master Password and had to use my Recovery Code to allow me to update the Master Password. The system issued me another Recovery Code. Has this replaced my original Recovery Code? If so does this mean I can discard the original Recovery Code?
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Application powershell.exe has been detected as potentially malicious and was blocked
I got this malicious application that was blocked last night with some command lines: Feature:Advanced Threat Defense Application path: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Command line parameters: "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" -ExecutionPolicy Restricted -Command…
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Why does BD VPN perform so inconsistently ?
I have used BD VPN for a few years now, and I have failed to resolve a problem that may result in me not renewing my subscription in the next few days. Should the internet operate when VPN is not enabled? Quite often I turn on the computer, and eventually a browser window opens (after 1-2 min), and sometimes I am informed…
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Certificate Issued By "Untrusted Bitdefender CA" Prevents Downloading Emails. Any Help?
When I open outlook I get the message below. I am unable to delete this and resetting my emails accounts has no effect. I can send emails but not receive them. How can I reset this certificate issue. Many thanks in advance for your help.
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Web History
Hi I've looked all over and can't work this one out. Is there a way to see all of the websites and apps that my child has browsed and used? I've had issues in the past where content filtering failed and it's turned out that I need to block something based on what they've been doing.
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Choosing the right Bitdefender Plan – My honest experience after 800+ days of use
Hello everyone 👋 I’m Abdullah, writing from Saudi Arabia As someone who has used Bitdefender Antivirus Plus for over 800 days, I wanted to share my honest thoughts and comparisons after years of real-world use. 🔐 My Experience with Antivirus Plus Let me start by saying this: Bitdefender Antivirus Plus is incredibly…
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https://ls.collector.pub-tmaws.io/api/v2/reports is daily blocked
although Bitdefender names this URL clean at virustotal, it get blocked daily 1-2 times.
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Disable "update completed successfully" notification
I get this notification on my Mac desktop multiple times a day. I would prefer not to see this type of notification which is purely informational. I only want to see notifications when something requires my attention (eg. Warnings and Critical notifications). I have opened the Notifications page in Bitdefender but I see no…
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Stopping harmless PS - ****** and only provides noncopyable text
Hello, now 2 times via extended threat detection a PS ****** was stopped. Dont now the real origin/executer, but virustotal said 0 found malicious, also their sandboxes, even Bitdefender… Then I only could screencopy the finding, no text copy/rightklick, no button to a logfile. :/ so I used chatgpt for OCR. Later I found…
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BD Total Security Wants Me To Lower My Screen Resolution From 2560x1440 To 1024x768
This is more of a complaint than a question. When I installed BD Total Security, it wanted me to turn my screen resolution down to 1024x768 so it could fit on the screen. My OS recommended screen setting is 2560x1440, so I'm not about to turn it down just for BD and ruin the display quality for every other application.…
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Why Bitdefender VPN Is Now My Travel Essential – A Wake-Up Call
Hello Bitdefender Community 👋 After carefully checking the forum, I didn’t find a similar discussion — so I hope it’s okay to share this as a new post. 🙏 This isn’t a complaint — it’s a wake-up call based on a real and personal experience. ✈️ Background As a frequent traveler, I’ve connected to everything from hotel Wi-Fi…
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Bitdefender Total Security System Scan Deleted 40 emails b/c of musical card attachments
I am trying Bitdefender Total Security (planning to replace Norton on 5 devices with Bitdefender in a few days). I scanned my Windows PC using Norton and found no issues. I then did a full system scan using Bitdefender which ran 4+ hours and reported 40 issues resolved… but they were resolved by deleting 40 old emails,…
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What I learned the hard way – A traveler’s wake-up call
Hello Bitdefender family 👋 Let me take you on a short but painful journey I went through, a lesson that completely changed the way I look at digital protection. Last year, while traveling abroad, I connected to a hotel’s public Wi-Fi without a second thought. It seemed harmless… until everything started going wrong:…
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How do I resolve the Powershell - Potentially malicious application blocked
For the past few days, I have received this message from Bitdefender. How can I resolve this. Thanks This was the message: Potentially malicious application blocked an hour ago Feature: Advanced Threat Defense Application powershell.exe has been detected as potentially malicious and was blocked. Application path:…
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Unmatching security certificate to contents3.00110.citi.com
I get hundreds of critical warnings daily about "chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe …" I read a similar post and the "best answer" was to determine if the site is legit and if so add to…
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set master password for SecurePass
Greetings, been trying for hours to set up SecurePass. Added the extension to Firefox, allowed pop-ups, then nothing shows up to set master password. I must have signed in 10 times in an endless loop that makes no progress. Any help is greatly appreciated. Thanks, Tom
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Why do I have to restart my PC every time I try to log into Bitdefender SecurePass?
Why do i have to restart my pc every time i try to log into Bitdefender SecurePass?
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VPN
VPN går inte att använda. Det blir väldigt långsamt efter den senaste uppdateringen?
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Why is my Windows Defender interfering with Bitdefender?
Whenever I perform a quick scan or a threat is detected, I've noticed recently that Wiindows Defender is jumping in first to try and resolve what it perceives as a threat. This seems to be causing some issues, as WinDef is detecting threats coming from the Bitdefender Engines Temp folders and halting/quarantining those…
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June 20, 2025: Constant SecurePass "Unlock your Vault" pop-up request
Hello! I've searched for and read a few discussions related to the issue of the Bitdefender SecurePass extension asking continually for you to enter your PIN code or master password. The pop-up says, "Unlock your Vault" and "Your Vault is locked due to inactivity/Use your PIN code to unlock it." I'm using Chrome, which is…
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Why does Bitdefender slow down my Windows PC after startup?
I'm using Bitdefender on Windows 10/11 and have noticed that my PC becomes noticeably slow for a few minutes right after startup. Is this normal behavior? Are there any recommended settings or exclusions to improve system performance without compromising protection?
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Infinix note 50 pro
bitdefender total security's icon turns off and on again and again, also the app stop working and need to be fixed insane. it defender is admin of the cell ph, any way to fix that?
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Here is a news that I received a while ago - The biggest cyber attack in recent history
Here is a news that I received a while ago 🚨The biggest cyber attack in recent history🚨 Today, June 20, 2025, 16 billion social media accounts, VPN accounts, and business information have been stolen from Apple, Google, Facebook, GitHub, and Telegram. It has been found that infostealers – malicious software – were used in…
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Deleting browsing and websites
On my previous anti-virus I could delete browsing and websites. I don't see this option on Bitdefender. I have a disc cleaner that deletes temporary files. I'm on windows 10 and google. Google shows an option to delete history, but it doesn't seems to work on my pc. Perhaps it's because I don't have, or want, a google…