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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Identity Theft: What It Is, How It Happens, and How to Protect Yourself
Identity theft is one of those things people often think will only happen to someone else… until it does. It can affect pretty much anyone who uses email, social media, online banking, shopping sites, or even just a smartphone. The good news is that understanding how it works makes it a lot easier to avoid. What is…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Why can't I view logs after a scan?
I've done a full system scan, and threats have been found and quarantined. After the fact, I continue getting notifications that there are attempts to pass malicious command lines to various exe files. It never says where the file is coming from, which is information I am hoping to find in logs. Even if it's not, I would…
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Come say hello and tell us about yourself!
Welcome to the Bitdefender community! Regardless of the fact that you've been a Bitdefender user for a long time or it's the first time you use our products, we'd like to give you the opportunity to share a bit about yourself with us and everyone in the community! You may find that you could meet people who share in your…
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macOS Threats Are Evolving. Bitdefender's Protection Should Too.
I've always appreciated the care Bitdefender puts into their consumer products, anyone can bring much of the security Bitdefender sells to businesses to their home, at this point, the Windows antivirus is a mature and complete product. I think you should allocate more resources to bringing the Mac counterpart to the same…
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How do I resolve a problem with the Central App?
Hi All, For the past few days I have been unable to access Central though my Central App on an Android phone. When I tap on the App, I am faced with completely white screen with the word Central (in black) in top left and an arrow (in black) pointing from it to the side of the phone. I have tapped the arrow, tapped on the…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Bitdefender blocking Office 365 licensing and activation
Product: Bitdefender Total Security | Build 27.0.58.324 OS: Windows 11 Enterprise 64-bit, version 26H1 | Build 28000.1836 Office: 365 Business Premium I've had a lot of issues with Microsoft Office 365 not activating and coming up with an account error. After too much troubleshooting and tweaking settings, I've confirmed…
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I have a paid subscription for 5 devices one device is telling me I have 13 trial days left!
I am new to this, only installed yesterday. I have "Bitdefender Premium Security Individual" installed on my Windows PC, my Android phone and android Tablet. On the tablet, Dashboard it all seems set correctly but there is a Green Strip below where it says You are safe, on the Green Strip it says, Extend your protection,…
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Scam Protection not checking GMail
I have installed Mobile Premium Security on my Galaxy S9+ and Galaxy S23+. Scam Protection indicates it has checked Links and Messages but not Emails. I have both GMail client installed from PlayStore, but also logged into my Email through a web browser and left that open for a day. Even though I have received 20+ emails…
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Buy now button not working
My trial period is nearly over but when I click the buy now button/link nothing happens.....what am I doing wrong...how can I buy it
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Does the Bitdefender Rescue Environment scan support dynamic disks?
On one of my PCs (which has a dynamic system disk, as well as a dynamic data disk), the Rescue Environment scan does not run. After selecting Restart System to run the scan, it boots up to a screen to select the appropriate keyboard language. When US is selected, it then presents a Windows recovery-type screen, which has…
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VPN on Windows 10
No problems using VPN on windows 10. How can I revert back to my original IP address, in other words disconnect from VPN?
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Can't install Ollama
Hello, Trying to install Ollama AI (from original ollama website) using the powershell command irm https://ollama.com/install.ps1 | iex Bitdefender refuse to install due to a (probable) false positive for Heur.BZC.ZFV.Boxter.341.110DF726 What to do? Thanks! MB
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Bitdefender systray icon not showing again
W 11 26200.8246 Bitdefender 27.0.58.323 latest update To clarifiy one by the clock bottom right of my screen is missing on startup sometimes it there sometimes its not it will either be there and stay or not show up. If I restart it will show every time but thats a pain and shouldn't be necessary. I reinstalled it this…
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Claude Code Stealer (n0kk)
Hello, I wanted to share here something I found while watching a youtube video, that I believe should be covered by Bitdefender, but I want to hear your thoughts on this. I'm not the one who found out about this, it was a security researcher named n0kk (https://www.youtube.com/@xn0kkx), that posted this youtube video in…
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Are there plans to expand capabilities to other browsers and email service providers?
Hi All, As a recent convert to Bitdefender I have been delighted by a number of the capabilities included in the Ultimate Security package. One area which is a touch frustrating, however, is that certain of the email and browser capabilities are not afforded to the Browsers I use or my email service provider. I imagine…
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False Positive Report: https://www.esthederm.it/ flagged as Fraudulent/Dangerous
Hello Bitdefender Community, I would like to report a false positive regarding the website: https://www.esthederm.it/ Currently, Bitdefender is flagging this site as "Dangerous" and "Fraudulent," preventing access. However, this is the official Italian website for Institut Esthederm, a well-known and reputable…
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Computer continues to freeze on boot
Good evening. I have three computers running Bitdefender, and all three have the latest version of the antivirus. The problem is that on one of them, even though it already has the latest version of the antivirus (27.0.57.313), it keeps freezing when Windows starts up. What I’ve already tried: I’ve even tried reinstalling…
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Work Profile
Do i need to add an application here or it ll work auto? Bitdefender's Game Mode automatically activates when a game is launched, so the purpose of the Application List remains unclear. Furthermore, I'm unable to add the Windows 10 Store version of CapCut to this list, as it's not discoverable in the search. What is the…
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Urgent: 2FA Reset Required – Cannot Access Account
Hello Bitdefender Community, I am reaching out because I am currently unable to access my Bitdefender account due to an active two-factor authentication (2FA) that I can no longer complete. I have already made multiple email contacts requesting a reset, but I have not received any response so far. I have also provided…
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Bitdefender signature update downloads: Plugins/e_spyw.i01 Plugins/emalware.001, what are they?
Bitdefender and it says that my pc is clean but then look through my Bitdefender update run today there are update downloads including: Plugins/e_spyw.i01 Plugins/emalware.001 Plugins/krnl.xmd What are these files?? Many other files downloaded too but too many to list. Scan details say 123,634 'Skipped items' and 331…
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bdntwrk conflict
Hi! I have Windows 11 Pro and recently installed Windscribe VPN. I hope someone can help with this. This is the message I'm getting… Windscribe has detected that bdntwrk is using a high amount of CPU due to a potential conflict with the VPN connection. Do you want to disable the Windscribe TCP socket termination feature…
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How the infection detection works?
Here are 2 notifications from bitdefender. It's only static text. I own this two pages. The certificate is valid. What is wrong with this? Infected web page detected Feature:Online Threat Prevention We blocked this dangerous page for your protection. [URLs removed by admin - Posting malware samples and /or URLs is not…
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Comparison: Is Bitdefender Antivirus Plus as powerful as Total Security?
Hello Bitdefender experts, First of all, I don't have enough money to buy the full Total Security product. My question is, does Bitdefender Antivirus Plus have the same strong basic security engine without the add-ons, and is it sufficient without me having to worry about security?
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How do I check if my account is set to auto renew or not?
Anyone know, plz?
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Firewall Is Blocking Splashtop Remote Access
Remote access via Splashtop is being blocked by the firewall even after the app is allowed. I cannot find any current threads regarding this. I need urgent guidance for a workaround. This is crippling my business and I will need to consider alternatives ASAP if I cannot restore functionality.
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Unable to delete assets
On GravityZone Business Security Enterprise, if I select assets (not part of the AD group) and then click delete, the wheel spins but doesn't delete the asset. I also tried scheduling the automatic deletion of all assets that have been offline for 30 days, but it doesn't work. What can I do?
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False Positive
Hi! my name is Viggo and I am desperately trying to get my business EcoHulls running with my two friends. Our website has been built by a professional but because it is new it still seems to get flagged as a false positive by many providers, including Bitdefender. One customer could not access our site through his wifi…
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Proton VPN - Keep It Always Connected On Your Android Phone
Hi there, I have used NordVPN for years. I am now using Proton VPN. It is, in IMHO, a quantum leap above NordVPN. It connects faster, and its speed even outperforms my ISP (Xfinity) 800MBs internet plan by 30%. And, most importantly, my connection has stopped being throttled by Xfinity. And, with the upcoming issue of…
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YouTube
I want to only restrict access to YouTube and TikTok (for example) for my kids using screen time/limits. I want them to be able to play games and do anything else but limit screen time to say 2hrs per day just for these apps. Is that possible please?? Especially my daughter would spend all day watching screaming…
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VPN blocking backup software
I'm using Netgear Armor and its VPN on Windows 11. My backup software, iDrive, doesn't work with the VPN activated. How can I exclude this software from VPN. Thanks.