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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender's Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Age of Empires: Definitive Edition problem 2026
Installed from Microsoft Store AOE Definitive Edition, but after 5 minutes playing it stops with a message saying "Warning: a running process may hinder the correct execution of Age of Empires Definitive Edition. This may be a process of an anti virus software, malware, another game or another running process on your PC.".…
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Bitdefender Firewall blocking TCP traffic over Tailscale virtual adapter despite explicit allow rule
Hello Bitdefender Support Team, I am reporting a reproducible incompatibility between Bitdefender Firewall on Windows and Tailscale, and I would appreciate guidance on whether this is expected behaviour, a misconfiguration on my side, or a known limitation. Summary of the issue When Bitdefender Firewall is enabled, TCP…
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Reoccurring Threat Notice
When I open my computer every morning, I get the same threat notification. When I initiate the update that Bitdefender recommends, I am notified that the threat has been fixed. However, on my next login and launch of the computer, the exact same threat notification is there with the same update recommendation. This goes on…
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Bitdefender VPN on macOS blocks Apple Mail (IMAP/SMTP) — no app-level split tunnelling available
I'm running Bitdefender VPN on macOS. When the VPN is active, Apple Mail cannot connect to any of my email accounts — both a self-hosted email server (via IMAP/SMTP) and iCloud Mail fail with connection errors. As soon as I disconnect the VPN, everything works immediately. I've tried using split tunnelling, but on macOS it…
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After BD Update windows startup is lagging and tray icon greyed out [Fixed in next update]
Windows startup is lagging, Bitdefender is greyed and services are not responding after BD Update. I reinstalled Bitdefender, but the bug persists.
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Duo Desktop error b/c Windows Defender not seen
I just purchased Bitdefender to provide additional security. However my work requires that we verify system security using Duo Desktop. The Duo Desktop requires us to use Windows Defender before it will operate. From my browsing in these forums, it appears Bitdefender disables Windows Defender when it installs. But is…
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Move all accounts at once from "Import" folder to "My Vault"
I decided to replace Password Manager with SecurePass. After exporting data from PM and importing it to SP, all the accounts were organised into a folder called Import (with date & time + 4 other characters). Is there a way to collectively move all the contents of the Import folder up a level to My Vault? I really don't…
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How to unblock PowerShell blocked by Bitdefender?
Hi, Bitdefender seems to be blocking PowerShell on my system. I need to use it for legitimate purposes, but it gets automatically blocked or closed. How can I allow or unblock PowerShell through Bitdefender? Thanks in advance for your help!
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Anti tracker: single site behaviour
Hi, My newspaper's website, www.repubblica.it, has videos on it (including on the home page). In order to view them, I have to add the site to my exceptions list. Is there no way to avoid this by simply removing the protections that prevent it from functioning properly? The default protection is fine for all other sites. I…
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Code Integrity error after enabled Secure Boot
Hello. I'm using Bitdfender on Windows 11 Home and I am writing this post because I have a symptom that I would like to ask a question about. I just enabled Secure Boot and since then I've been getting the following logs in Event Viewer. Event ID 3033 Code Integrity determined that a process…
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Virtual keyboard fonts way too small.
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Code Integrity Error Event ID 3033, is there a solution being worked on?
I did see this in another thread already created and the reason I am starting a new thread is because it said it was answered. There was no real solution in that thread or a fix. I am receiving this Code Integrity error Event ID 3033 with Information Event ID 3089 as well. It pops up in the log every minute. Event ID 3033:…
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Bitdefender is locking the computer at startup
Greetings, in my pc is installed Bitdefender Total Security latest update available, startup desktop Windows 11 is locking for a few minutes with gray icon and "Bitdefender services are not responding. Restart your computer and if the problem persists, contact Bitdefender support" I uninstalled with tool Bitdefender and…
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Need help with understanding this prompt
I am on Windows so I am trying to understand why WSLservice, which to my understanding is the Windows support for Linux is doing this as I don't use Linux. I guess I have 2 questions here. 1 can anyone explain what is going on here. 2 can anyone help me resolve this issue.
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Potential VPN restriction in United Kingdom
Does BitDefender know if we are about to have a VPN restriction put in place in the UK? I hear the government keep posturing about implementing one. It would be disappointing if it materialised. Thanks, Guiseppe.
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Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
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How can I obtain useful information on quarantined files
I ran a full system scan and it automatically quarantined a large number of files, but didn't give any information on them. So I went to the "Quarantined threats" page inside of the Advanced Threat Defense settings and it shows the quarantined files. I would like to figure out what files were quarantined and why, and then…
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A very basic question about the Premium Security package
I currently use the Total Security package but consider to try the family subscription for Premium Security package (5 accounts and 25 devices) with the next renewal for VPN. I just have one question. It says "Password Manager 5X" (doesn't matter as I use 1Password for that) but it says "VPN 1X", which is the same as for…
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How to change existing data directory of Bitdefender without disrupt functionalities on windows ?
I asked this question to different AIs.. they provide me following steps - Open Bitdefender settings Navigate to general / advanced settings tab Find settings related to "Data" or "Storage" Change the Data Directory Save changes and restart Bitdefender But the problem here is, there no such option related to change data…
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Hi, There is a interesting connection problem
While browsing the internet, Bitdefender started issuing warnings one after another, and a minute later, my internet connection was cut off. My web browser displayed a warning stating that the DNS address couldn't be reached. Bitdefender just kept notifying me that a connection/certificate had been blocked over 50 times.…
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rescue environment bitdefender scan rootkit ?
In the Bitdefender recovery environment, after the scan was complete, I checked the details and the "scan for rootkits" option, as shown in the image below, is currently set to "No". So, did Bitdefender detect any rootkit virus ?
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Why does Cloudflare deny entrance to Central when I am using the latest version of Firefox?
Oddly enough, when I am using Microsoft Edge, there is no problem accessing Bitdefender Central.
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Email Protection
How do you add multiple email accounts in the Email Protection section?
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macOS Threats Are Evolving. Bitdefender's Protection Should Too.
I've always appreciated the care Bitdefender puts into their consumer products, anyone can bring much of the security Bitdefender sells to businesses to their home, at this point, the Windows antivirus is a mature and complete product. I think you should allocate more resources to bringing the Mac counterpart to the same…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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Incorrect traffic amount in bitdefender VPN stats issue
Hi everyone, I have bitdefender VPN premium and it shows an incorrect download traffic amount. It shows the traffic for the last month/week as 52GB when windows only shows 12GB of traffic that month. This PC is a fresh windows 10 install for about a week now and I know I did not have 52GB of traffic in the last week as the…
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Web Protection Resource Usage
I just enabled Web Protection on my iPhone. The Web Protection dashboard has a running "You are protected" timer that I assume means it's doing its thing. Exactly when is WP actually working? When Safari is closed out? When Safari is active but idle while I'm not browsing? While Safari is in the background while I'm using…
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Very poor design of Bitdefender Mobile Security Report
Quote "Scanned blabla new app(s)... 1 of them was infected" I want more details about what went wrong in my phone. How do I know what app was infected to avoid it in the future and tell to other people? It's a secret? Here it is a screenshot of Bitdefender Security paid version 3.3.032.612. The second issue: Samsung…
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Linux for home
I'm a long-time, very satisfied, Bitdefender client. I was using Bitdefender on both of my laptops and my wife's laptop and both of our Android devices. However, I am no longer using Bitdefender on this laptop because I am running Linux as my daily driver. I hardly use the Windows laptop. Just now, I read that Bitdefender…
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Recommended Tools for Bulk MBOX File Conversion
I am currently dealing with multiple large MBOX files that need to be converted into other formats (like PST, EML, or PDF) for migration and backup purposes. The total data size is quite large, so I am specifically looking for tools that support bulk MBOX file conversion without compromising data integrity, folder…