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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
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Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP
During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing. Bitdefender's booth was built inside the track,…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdedender Notifications
Hey Community, I currently have bitdefender mobile security..Almost daily, I get numerous notifications stating there is a "Configuration Issue" on one of my devices. When I tap on report or issue it tells me nothing, so I don't know if this is something I need to look into. If I had some way of knowing any details and how…
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Can someone confirm that Email Protection doesn’t work for the Mac Mail email platform?
I can read, so I see that it works for Windows and Gmail. I’m just surprised (and disappointed) to have the feature touted to me as a Mac user and Bitdefender subscriber when it doesn’t protect the most common Mac email platform.
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A lot of websites blocked when using VPN
It's few days that I find this new strange behaviour: when vpn is connected, it's impossible to use multiple websites. I changed server location several times but nothing changes. To check, while VPN connected, I made also the ping control using cmd... they're all blocked. If I disconnect the VPN, they normally work. Never…
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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How to reinstall vpn on my mac
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how to connect via chat/online to somebody from Bitdefender to help me...
How do I connect via chat online to someone from Bitdefender to help me?
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Unmatching security certificate to contents3.00110.citi.com
I get hundreds of critical warnings daily about "chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe …" I read a similar post and the "best answer" was to determine if the site is legit and if so add to…
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B.D. should be able to store password protected file's passwords for scans.
@Alexandru_BD answered to this thread here : https://community.bitdefender.com/en/discussion/102777 The thread was closed before I could reply with a very important suggestion. You stated that malware cannot originate from within password-protected archives and that Bitdefender's real-time protection would detect it as…
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Strange behavior of firefox recovery key
Today i downloaded firefox recovery key but when i accessed the download folder there was a strange icon instead of the recovery key, ve a look: clicking on that file opened the never ending widow below: @Flexx @Scott @Alexandru_BD can u help plz, i suspect a threat to my pc.😱
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Cannot Shred Files
I tried everything, from claiming ownership of the Folders, try all sorts of fixes that I found online. Does Bitdefender Fileshredder not have admin rights? I am the only user and a Admin so how come I cant delete any files? It always sais I do not have permission, how the ****** do I get the rights/give bitdefender the…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Lock out of my gmail account
Since I have install Bitdefender software I have been lock out of my gmail account. Hugh.
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Long malware removal time.
I wonder why Bitdefender takes a long time to delete a malware file even if it is recognized by real-time protection and therefore is in the anti-malware signatures. While doing some tests I noticed that it takes up to 1 minute. 1 minute to delete a malware file from your desktop? Seems a bit excessive to me.... Other AVs…
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List of BUGs to fix in the Home versions.
Hi, Below is the list of bugs that I think Bitdefender should work on as a priority before thinking about any new implementations. Obviously this has the sole aim of suggesting improvements that serve to make both the free version and the paid version increasingly competitive compared to the competition. I believe in the…
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FTP transfer keeps restarting
Hi, Since July 2024 I experience a problem with my FTP uploads to my Synology NAS. It seems to go super fast +300MB/s (in my case it should be 12MB/s), but then it restarts several times. I found one thread on the internet: https://community.synology.com/enu/forum/1/post/188720 but no solution. I use Bitdefender Antivirus…
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Faster USB drive auto scan
Good morning, I suggest the option to have faster automatic scanning of USB drives. USB drives today are large in capacity and as a result can be filled with many small, medium and large files. So if you insert a very large USB drive the scan takes a few minutes and consequently before removing it you have to wait for the…
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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Referral Link - where? How?
Do you have a referral link available for referring users to your security products
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problems with secured sites
When I try to log in on certain sites I get rerouted to this. Can anyone tell me what I need to do in bitdefender to get passed this.
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what is the VPN file cache.csv used for?
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CONNECTION WAS ABORTED DUE TO TIMEOUT - BROKEN VPN
THIS IS NOT A TRENDING ISSUE. REINSTALLED SW. RESET NETWORK ADAPTERS. CHANGE DNS…. = BROKEN VPN. I HAVE FOLLOWED ALL INSTRUCTIONS AND RECOMMENDATIONS. UNRESOLVED. NO HELPFUL SEARCH RESULTS. MR. BITDEFENDER - PLEASE HELP.
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How to configure the update server for Gravity Zone
We have an on-prem Gravity zone server in an offline network and we used to download the offline update archives from an update server provided by another office of ours. Due to some budget cuts, we lost that office and now we have to make our own update server. I've installed the DB and Update server rolls, set the…
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Regarding the new update
Hello, There was recently a new update with Bitdefender VPN, and ever since. Some servers are trouble, and seems like their being blacklisted from ISP's.. or they have issues on themselves. I never had these issues before the update. Some issues Failing to properly connect; when I decide to connect to the VPN, I have to…
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Disturbances when VPN is active
On some days I am experiencing frequent transmission interruptions and failing access to internet sites when VPN is active. These failures are not permanently present but an annoyance. By trial and error I found out that the diturbances vanish, when I switch VPN off. Comments by Bitdefender would be welcome, as well as…
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Prevent scan of selected removable devices?
I have a set of USB flash drives that Bitdefender scans every time they are inserted. This is wasted effort and causes a flood of alerts from Macrium Reflect's Image Guardian as BD scans Reflect backups. I want to indicate to BD that these devices are safe. How do I do that? If that can't be done, how do I disable scanning…
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Any insights how to solve this error? I cannot setup email protection for an Outlook email address.
Every time that I attempt to set up email protection for my Outlook email account, I receive the following error: I've tried restarting but nothing helps.
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BitDefender Total Security for Windows 10 SHA1 Hash Info Please!
Hello BitDefender Community. i've got BitDefender Total Security installed from https://www.dealarious.com/blog/promo/bitdefender-offline-installer-64bit/ Their Executable from their Server does the SHA1 or SHA256 or MD5 match with the Official Installer from BitDefender's Server?
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High memory usuage
Hi, My Bitdefender Total security uses over 4gig of RAM straight from a fresh boot. No scans are running and my pc is running optimally. I have the latest Windows 11, all updates and since a month ago this memory usage and CPU are sky high. Please advise any solutions as it is causing my PC to be laggy. I have 32GB RAM,…
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Security widget and system tray icon
The icon in the system tray and the security widget are gone even though I have the setting "on." Is there an easy fix?
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Bitdefender Central remote anti-theft actions are not working
I've installed Bitdefender anti-virus and VPN software on both my laptop and also my android device. The software on both devices meet all system requirements and function properly but when I attempt to use Bitdefender Central to push any remote action to another device I get an endless pending status for that action. All…