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How to install Bitdefender Antivirus for Mac
How to install Bitdefender Antivirus for Mac (full guide here) This article guides you on how to install Bitdefender Antivirus for Mac. Before proceeding with the installation, make sure your Mac meets the minimum system requirements. You can also watch the steps presented in the video below.
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Bought Bitdefender- signed up with the wrong email.
I bought bitdefender antivirus for mac, however I typed in the wrong email signing up. I now have no way to access the product I purchased. I remember the email I used to sign up as it just had a few letters missing from the actual address I wanted to use. Please help!!
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Bitdefender showing 'expired' upon boot-up (Mac).
Hi. According to my account info, I have another 72 days left on my subscription. Despite this, the little icon at the top of the screen regularly has a tiny 'x' next to it, and I'm informed that the 'Product has expired'. I can do a switch-off & switch-on, and that mostly fixes it (a 'restart' mostly doesn't). I'm running…
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No Mac Updates in around 48 hours
Running Bitdefender for Mac version 9.3.1.12. When I open the UI and check the notifications, typically will see "Update completed successfully" at least once a day, sometimes multiple times per day. But the last update was near 48 hours ago. When I go to the actions menu and select "Update threat information database" it…
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Unable to Login
Just recently, I have been unable to login to Bitdefender Central. After I have entered username and password, I get a popup asking me to authorise changes to my computer. When I have entered the password, nothing happens. I can repeat the process but nothing happens and I cannot login. IMac late 2013. MacOS 10.13.6. I am…
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Trouble Installing and Downloading Bitdefender 2018 Products
I hope you're doing well. I'm facing a bit of a challenge while trying to install and download Bitdefender 2018 products on my system. I've followed the usual steps, but it seems like something's not quite right. Has anyone else encountered a similar issue? I downloaded the installer from the official Bitdefender website.…
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Issue with Bitdefender on macOS Ventura - Need Assistance
I'm facing is that since updating to macOS Ventura, I've noticed some compatibility issues with Bitdefender. It seems to be causing occasional system slowdowns and even some apps to crash unexpectedly. I've been a satisfied Bitdefender user for a while, so this issue is quite concerning.
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Random hangs for small percent of mac clients
We have a strange issue with BitDefender on about 10% of the maOS clients we have it installed on. Our macOS clients are Intel computers running 12.6.8. We started having some of our macOS clients randomly hang from time. On a couple of machines we started experiencing an issue where the computer eventually became…
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Showing as product expired after 8 months
I noticed today that Bitdefender on both my iMac and MacBook was showing as 'Product Expired' - it's only been 8 months after I installed it and bought a subscription. Contacted support who were not helpful - agent tried to say that my Mac password was incorrect and that I should contact Apple. When I tried to explain that…
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I'm Receiving A Message: "Device Limit Reached". What Should I Do?
I am receiving this message "Devices limit reached" and I only have 3 computers registered in the antivirus. What should I do? My Bitdefender ID: **** (edited by admin)
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BDCoreIssues process, high CPU
I've searched extensively about a problem i'm having for years with Bitdefender Mac and I can't find a recent topic about it here. The last posts I saw associated with this process date back to 2011 and 2016. The problem is that this process is taking +100% of one CPU core, 24/24 7/7, even after multiple reinstalls on the…
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Emmanuel Katto Uganda | Have you ever worked on the latest update of macOS?
Hello fellows, My name is Emmanuel Katto and I am from Uganda. I have recently used the latest update of macOS and faced some lagging issues. Have you ever worked on the latest update of macOS? And if yes do you also faced this kind of issue which I am facing?
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Hello friends... I have just installed the program but I can't exactly activate it... Please help me
Hello.. Please guide me how to activate the program??
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Unable to uninstall bitdefender from macOS ventura
I found two trojans post install of bitdefender and bit defender was unable to disinfect it. When chatting with apple support they told me that these two trojans have been associated with bitdefender. Please see location and Trojan details in the attached image. After this i attempted uninstall bitdefender. However the…
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Troubleshooting – After updating to macOS Ventura, Bitdefender requests Full Disk Access
Due to a bug in macOS Ventura (13.0) that is yet to be fixed by Apple, all security solutions that were granted Full Disk Access prior to the macOS Ventura upgrade may be disabled, although they still appear to have full disk access in system settings. To overcome this issue in existing installations of Bitdefender…
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Installing BD on Family Member Macbook - Installation/logon Loop
Sent an email invite from my Family BD Central dashboard, user has downloaded BD family multi-platform on their Macbook Pro. But I cannot move anywhere further as the BD account window keeps asking me to log in which should happene, then the window closes and nothing happens, I click on the icon again and again it asks me…
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Bitdefender GravityZone - signature file updates failing
We have a workstation that is behind a firewall that is locked down such that we need to whitelist anything that needs access. We have whitelisted .bitdefender.com/* and still attempting to update signature files fail. What I need to know is where the antimalware, network attack defence, and security content update attempt…
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Receiving an "Installation Error" message when trying to install Total Security on my Mac M1 Ventura
I can't install Total Security Bitdefender on my Power Mac M1 running Ventura 13.4. I receive the message "Installation Error" message. Will not proceed beyond that point. See attached screenshot Any recommendations? ?
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cant update, cant uninstall , cant install for mac ventura 13.3.1
i cant update, show error 1011. cant uninstall show an unexpected error has occurred. cant install, have to uninstall first. cant open the app anymore
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Scan is not working?
Since upgrading to MacOS Ventura 13.3.1 Bitdefender (already reinstalled) is not working properly. For instance the Scan function only gives a bar under the BD-symbol in the dock, but doesn't count or move at all. Anyone?
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Bitdefender Antivirus for Mac: 9.2.0.33
What is the current version of Bitdefender Antivirus for Mac? Although the Bitdefender article "How do I update Bitdefender Antivirus for Mac?" states that the current version is 9.2.0.12, a Bitdefender customer support representative indicated that 9.2.0.33 has been released and is generally available - even though the…
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Bitdefender Cannot Be Installed on Mac Ventura OS
I have Bitdefender installed and running on two of my three Macs with the Ventura OS. It was running on the third Mac with Ventura, until during a renewal hiccup it was uninstalled, and now cannot be re-installed. I was told by Bitdefender Tech that it is a known issue, with the Vebtura OS and Bitdefender is not planning…
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Unable to load Bitdefender on 2022 Macbook Pro
We are using Bitdefender on our home network through Netgear Armor. I purchased a new Macbook Pro that replaced an old one which used Bitdefender. I have tried to load Bitdefender on the new Mac several times and it goes through the process with no errors, but just doesn't work. I have called Netgear armor support and…
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How do you install updates?
Can't find anywhere to update the app in start up page or preferences
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The Opening Screen Of BD Antivirus For Mac Will Only Scroll By Touchpad - No Scroll Bars. Any Help?
I've restarted my Macbook Air and done a lot of other things but I cannot get the Bitdefender first screen page to scroll and I cannot shrink it either. Can only reach the first six boxes and first three items of the lower section on the left of the screen. The rest is unavailable. Any ideas why. This only happened after I…
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Two Macs Only Recognized as One on Central
In addition to other machines (including Macs), I have Bitdefender installed on a new MacBook Air and an older MacBook Pro. On the Central management website, it will only show one or the other machine. If I try to get the machine that's not showing (e.g. MacBook Air) to show up by re-logging into my Bitdefender account…
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(Mac) Bitdefender Blues: My License Woes and the Uncooperative Tech Gods
Hey there Bitdefender team, I'm in a bit of a pickle. You see, I have this fancy license that's supposed to allow me to install the software on three Mac devices. But apparently, Bitdefender has a mind of its own and has decided to only acknowledge one device. I've chatted with customer support, and I feel like I've tried…
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Do I Really Need Bitdefender Antivirus On Mac?
Instead of Windows, I can not be sure do I really need antivirus on Mac. Also battery draining issue. Battery draining so fast also pushes me to uninstall.
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Where Is The File Shredder For Apple Mac Products?
I have been using Bitdefender for my PC for years. Now, I also have a Mac and installed BItdefender but there is no File Shredder app. The general advertisement says that this functionality is included but that does not appear to be accurate. Will Bitdefender release a File Shredder for the Mac?
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Uninstall Quickly Failing With Generic Error Message. What To Do? (PROBLEM SOLVED)
Following Bitdefender's instructions to uninstall on a mac... At Steps 5 & 6, double-clicking BitdefenderUninstaller from within the Bitdefender application folder, & entering requested computer password to continues, the uninstall looks like its starting but after a few seconds fails with No other messages. Rebooting and…
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Is bitdefender worth the trouble
1. Both file and folder exclusions do not work. 2. Personal written Scripts are blocked. Powershell and both bat and cmd scripts 3. Scripts are stripped. I.e. a 0 byte file is what remains after a scan. 4. There is no warning as to what bitdefender does before destroying scripts 5. Casting to Samsung TV no longer works 6.…
