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Persistent -100 update error
I am trying to use BD Antivirus on a 13 inch MBP - mid 2010. The OS is High Sierra. The app seems to install properly but I cannot update the signatures. If I manually update it starts and downloads for about 5 seconds, then stops and gives the -100 error. I have re-installed BD Antivirus and that does not solve the…
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trojan.ciusky.cryptedait.1
Does anyone know if this is just a Windows Trojan or cannot affect Macs? Can it be just a false positive? Thanks
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Can anyone Help Me?
I am trying to install Bitdefender Anti virus on my Mac desktop. I have a Bitdefender account and I use it on my MacBook pro. I have installed it successfully on my Desktop but then I get a login window, when I click on that, i then get a blank screen and that's as far as I can get??? Can anyone possibly help me with this…
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Trojan Horse quarantined during BF Antivirus update
While completing an automatic update to my BF app a Trojan Horse was quarantined. The fact that it shows as having occurred between the time the auto download began and was subsequently completed has me concerned that something may have passed to my computer from a BF server. See image below. Is this a valid concern? Thank…
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Bitdefender Total Security does not run on Mac 12.3.1 - Help Requested
New to Bitdefender. Antivirus for Mac has installed but when I try to run Bitdefender Total Security, the application downloads and installs, but when I run it, I get a prompt saying "Bitdefender Agent wants to make changes please enter password to allow this" and when I enter the password and press "Enter" the program…
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Devices limit reached
I have just paid for antivirus for Mac for 3 devices. Installed (eventually) on my Macbook Pro, but when I try to add to my wife's Macbook Air it just keeps saying "Devices limit reached", despite only being on one device so far. Any suggestions please?
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Macos Silent install
Hello. I am trying to create a silent installation for my Macos devices. Is it possible to do that?
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Install macOS updates
I'm using Mosyle, and I want to force my users to install minor macOS updates and security updates. I don't want to force major macOS updates (Catalina -> Big Sur). Will the "Install macOS updates" option in System Preferences > Software Update achieve this?
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on Mac got email with download for Bitdefender after install I have I have white page
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There are multiple Bitdefender Agent programs installed on my iMac! Why, and what to do? See upload
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The Bitdefender Antivirus for Mac update does not work on the MacBook Air.
The Bitdefender Antivirus for Mac update does not work on the MacBook Air. Error - 1017. How to fix this error?
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Can't install on a macbook
We're trying to install bitdefender on my daughter's mac using my multi-device subscription. I have sent the link multiples and even had her login to my account, but each time it asks for an activation code and won't take the ones I have because it claims to have already been used. Does anyone know what I should do to get…
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Not working
I've just bought the Security package. I've activated and installed the whole thing. 1/ it never launches. 2/ I have to uninstall and reinstall everytime to have the interface launched. The analysis cannot be launched, and it asks me the activation code (which i already put 100 times in the BitdefenderCentral with success)…
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MacOS 10.15.6 Uninstall and Reinstall Issue
I was having issues with Bitdefender so used the Uninstall Tool. Uninstalled, restarted and tried to reinstall Bitdefender. Software package downloads BUT keep getting message after authorizing (password required by System): The Installation failed (see pict) How do I resolve this? Hutch
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How do i correct 2 bidefender icon on my mac menu
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Can’t load
I recently renewed my Bitdefender Total Security and Purchased VPN Premium. Both were charged to my visa. My phone says it expires in 2 weeks and I only have 200MB of VPN. WTF???
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Why turn off VPN?
If one never wants to be tracked except by certain business maybe, why should one turn if off ever? If you have unlimited isn't the safest thing to just leave it on all the time
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Not all devices are seen in Dashboard
Hi, I have Total security for 10 devices and installed it already on several devices with succes. The only problem I have is that I don't see all devices on my dashboard in https://central.bitdefender.com/devices. I miss 2 out of 5 installed devices in my dashboard. How can this be fixed? Maurice
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PIN?
I want to turn off Antivirus but it is asking me for a PIN. I never set a PIN to my memory. What is going on?
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Where can I enforce 2FA for all users
Hello, How can I enforce 2FA for all my users as a Admin? Thank you
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Moved to MacOS. Bitdefender asks for a key.
Hi! Every time I have been reinstalling BitDefender, I have just been login to my account from application and everything worked. Now I am not able to do this. The software asks for a key. What should I do?
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How do I correct "Printer Offline" status?
Just installed bitdefender on a 2015 MacBook Pro with MacOS Cataline 10.15.7. Since installation of BitDefender, unable to print any item, only receive message that unable to connect due to "printer offline". No issues appear when printing from other machine connected to lan by ethernet cable. Saw previouse questions…
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2010 error
I can't find any info on this error-any suggestions?
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macOS Monterey ?
Is there an announced agent upgrade for macOS Monterey? I upgraded from Big Sur and then suddenly Bitdefender wouldn't play nice with Time Machine backups, so I contacted Bitdefender support and they said it isn't available for Monterey yet, so I uninstalled it.
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Bitdefender Antivirus for Mac Error -1011
For the last 2 weeks have been getting constant -1011 errors on my macbook. Running latest OS - Monterey Have tried the following: Reinstalling the application from the App store. Rebooting. Bypassing the DNS and using 1.1.1.1 No proxy is configured. Hotspotting to two another networks (ie Cellular, vs DSL) Firewall on the…
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jak zainstalować B.Total Sec... na Windows 11???
jak podejrzeć w Windows 11 czy jest on zainstalowany? •
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New to Bitdefender, don't see all the parts in Security & Privacy
Bought and setup 4 devices today. Watched the video on how to enable Bitdefender in Privacy & SECURITY. I don't seem to have all the parts called for in the video. I see bdagentd, Bitdefender.Spse. BAntivirus for Mac, but I don't see BDDeamon or BDCareissues. Should I be concerned about this. Any help would be greatly…
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Mac OS 10.15.5 Catalina subscription renewal reinstall
According to Bitdefender the bottom line of this screen should display "Bitdefender SRL - Allow" - but it does not, just a generic "Some system software..." When clicking Allow nowhere does it list Bitdefender and a click box to allow it access... Have uninstalled/reinstalled latest Bitdefender Total System pkg twice, yet…
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Bit defender and adblocker programs together
Can I install an ad blocking program such as adblocker plus or pro while I have bitdefender on my Mac pc? Thank you
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Disk access problem
Hello I just installed the software and thought I had everything right, except I keep getting a message to go to privacy setting and checking the box next to Bitdefender programs. I've already done this and the boxes are showing as checked. Still, every time i try to launch the antivirus program I get a message telling me…