Bitdefender scan at startup AND login from sleeping

JD Kaplan

I recently purchased and installed Bitdefender and it works awesome. Right until I put the machine to sleep and later tried to log back in. It spun on the login screen for like 10 minutes with a message saying that there's a scan and it might slow things down. After like 10 minutes I was finally given the login field and got logged in. Then the actual startup took 10 more minutes before I had a useable desktop. I hard rebooted my machine and again the same thing.

I don't have Bitdefender in my "login items" so I'm not sure why it starts a scan/optimization at that time and if I can make it not happen.

Alexandru_BD

Hello @JD Kaplan,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/help/

Regards