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Where can I locate a code to activate a family members BD on her MAC Air?
I recently shared BD w/ my spouse and its asking her for a code to proceed. Where can she find this code?
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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How do I stop Bitdefender starting twice when I start up my Mac?
For some time, when I started up may Mac, Bitdefender just started quietly in the background. Now at startup, a window appears which I then close, but recently, 2 similar windows appear - the first one disappears automatically, but then the second has to be manually closed.
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BitDefender Total Security not installing Antivirus on Mac Monterey
As the title states, the install is only installing VPN on my Mac and not the antivirus software. The subscription has been activated (until March 2026). The same license has successfully installed all modules on a Windows 10 machine. I have used BitDefender on this Mac for the past few years without a problem so I'm not…
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WiBrain or other Devices
Does anyone have experience with the WiBrain device? My parents have been living a nightmare having had their WIFI network hacked. They’ve since switched providers and I’ve worked for weeks wiping devices and/or having the Apple Store do the service, while installing Bitdefender on their devices at my home to be off of…
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Password Manager doesn’t sync to my iPhone
I’m using a MacBook Pro and an iPhone and I can’t figure out how to get my phone to sync with the Mac. I thought it should be automatic but apparently not.
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Someone I blocked is reading all my social media messages and emails
Someone I blocked is reading absolutely everything I send via social media messages including from my private accounts and blue-ticked accounts to blue-ticked accounts, and all my emails, telegram etc. Even when i am in Instagram they seem to know whose account I have gone into to view. This is true for text sent from my…
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MacOs 15?
Does Bitdefender GravityZone Business Security officially work with MacOs 15 - Sequoia? We are trying to install it on one machine but non of the instructions are updated to match the changes in MacOS 15 so we are stuck with errors that cant be fixed with the help of the instructions
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Using iOS Simulator in XCode with Bitdefender GravityZone
When we attempt to reach SSL-protected websites (i.e. https://carallel.com) using iOS Simulator on MacOS, we receive an error that The Connection Is Not Private, and it looks like a self-signed SSL certificate is being proxied by Bitdefender which isn't trusted by the simulator. Is there a way to exclude the iOS Simulator…
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Auto connect not working?
I just installed Bitdefender VPN on a MAC (OS Ventura). I would like it to automatically start up when my computer comes on. I enabled the setting for auto-connect at device startup, but I still have to press the connect button after startup. Is there another setting somewhere?
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Bitdefender Not Functioning Properly on MacBook
Hello! I am currently experiencing an issue with Bitdefender on my MacBook. The application seems to be malfunctioning, and I am unable to perform scans or update the virus definitions. I have tried restarting my MacBook and reinstalling the application, but the problem persists. Could someone please provide guidance on…
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VPN disconnects when computer sleeps, while browser open
Using an iMac, running Ventura operating system. Is VPN disconnecting an expected behavior? VPN does restart when I wake computer but it takes a minute. Is this a security issue, because browser is open and VPN is not connected? I have kill switch active.
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Can't find where to schedule a regular scan
I'm running BitDefender for Mac version 9.4.1.4 on my Mac running Sonoma 14.2.1. I followed the current instructions on this website to schedule a regular scan, but after choosing "Protection" from the left nav bar and the "Antivirus" tab, I don't see "Manage" anywhere. I want to set up a scan to run on my Mac every few…
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Bitdefender blocks Mac notification banners and alerts
I'm using a Mac with 14.3. When I have Bitdefender running it blocks my calendar notification banners and alerts from popping up. Is there a way to allow BD to allow my notifications while running?
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Does Bitdefender for Mac have a firewall?
I followed the installation video and set up my Anti Virus for Mac, but when I was looking in the system settings under Network it said that the firewall was inactive? Is this the firewall built into the MAC or is Bitdefender using its own? I turned on the firewall under the network settings for the time being.
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Parental Control works but doesn't... Screen time is not being totaled at all anymore?
This is a very recent install and at first, everything was fine other than the account to monitor does not work at all(kinda ridiculous in today's day and age). Now it will do everything including adding up the application time but shows nothing for screen time. I've completely deleted the app and all remnants and…
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Instant Wi-Fi intruder alerts for Mac
Hi everyone! I wanted to request the Bitdefender developers to add Wi-Fi intruder alerts as a feature. I've been using Avast Premium Security as my security solution on Mac for some time now, but I've been wanting to switch over to Bitdefender for Mac, it has all the features Avast has except for this one, which I think is…
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BitDefender finding a lot of infected files in Safari's core folders--coincidence?
Yesterday I updated Safari to version 16.6 (with Monterey installed as the OS, not Ventura). Later that day BitDefender notified me that a number of files had to be quarantined. They were all listed as trojan horses. Furthermore, ever single file that was quarantined was in one of two folders:…
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External Hard Drive
I bought a new external portable hd for my Mac, but when I try to scan that device Bitdefender returns with 0 files scanned. I added about 200 files to test, but still says 0 scanned files. Any idea?
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Receiving an "Installation Error" message when trying to install Total Security on my Mac M1 Ventura
I can't install Total Security Bitdefender on my Power Mac M1 running Ventura 13.4. I receive the message "Installation Error" message. Will not proceed beyond that point. See attached screenshot Any recommendations? ?
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BitDefender not detecting this malware
I purchased BD because my MacBook Pro (running High Sierra) started to pup-up warnings as the ones attached. However, after a system scan and several costume scans, the warnings keep popping up. What can I do to remove the malware that triggers these pop ups? (BTW, I do not have McAfee, so a pop up from McAfee is not…
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How to install Bitdefender Antivirus for Mac
How to install Bitdefender Antivirus for Mac (full guide here) This article guides you on how to install Bitdefender Antivirus for Mac. Before proceeding with the installation, make sure your Mac meets the minimum system requirements. You can also watch the steps presented in the video below.
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Uninstall Quickly Failing With Generic Error Message. What To Do? (PROBLEM SOLVED)
Following Bitdefender's instructions to uninstall on a mac... At Steps 5 & 6, double-clicking BitdefenderUninstaller from within the Bitdefender application folder, & entering requested computer password to continues, the uninstall looks like its starting but after a few seconds fails with No other messages. Rebooting and…
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Windows Or Mac For A Graphic Designer?
Hey, Friends! I Am A Graphic Designer, So I Want To Know Which OS Is Best For Me: Windows Or macOS? Please Let Me Know. Thank You!
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Bitdefender Antivirus For Mac Startup Issues. Any Help?
Hey Folks Myself Arif Patel From Preston Currently Live Dubai I Want To Know If Mac doesn't start up all the way or What needs to do something during startup, it may stop at one of these screens. Please let me know.... Thank You!
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BD Antivirus For Mac: Threat Information Database Hasn't Been Updated For 4 Days. Any Ideas Why?
Normally, updates occur at least once daily, more typically two or three times. Very occasionally, a day is skipped. However, the last update occurred Dec. 7. What is wrong? And what do I do to fix it? My version of Bitdefender is 9.2.0.12.
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BitDefender Scanning Activity
I recently inherited management of our BitDefender system. We have about 100 computers with half of them in engineering. I was speaking with one engineer yesterday that does iOS development and he mentioned that BitDefender CPU usage spiked when he was building the app and during unit testing. I read about live scan, but…
