-
BitDefender not detecting this malware
I purchased BD because my MacBook Pro (running High Sierra) started to pup-up warnings as the ones attached. However, after a system scan and several costume scans, the warnings keep popping up. What can I do to remove the malware that triggers these pop ups? (BTW, I do not have McAfee, so a pop up from McAfee is not…
-
How to install Bitdefender Antivirus for Mac
How to install Bitdefender Antivirus for Mac (full guide here) This article guides you on how to install Bitdefender Antivirus for Mac. Before proceeding with the installation, make sure your Mac meets the minimum system requirements. You can also watch the steps presented in the video below.
-
Uninstall Quickly Failing With Generic Error Message. What To Do? (PROBLEM SOLVED)
Following Bitdefender's instructions to uninstall on a mac... At Steps 5 & 6, double-clicking BitdefenderUninstaller from within the Bitdefender application folder, & entering requested computer password to continues, the uninstall looks like its starting but after a few seconds fails with No other messages. Rebooting and…
-
Windows Or Mac For A Graphic Designer?
Hey, Friends! I Am A Graphic Designer, So I Want To Know Which OS Is Best For Me: Windows Or macOS? Please Let Me Know. Thank You!
-
Bitdefender Antivirus For Mac Startup Issues. Any Help?
Hey Folks Myself Arif Patel From Preston Currently Live Dubai I Want To Know If Mac doesn't start up all the way or What needs to do something during startup, it may stop at one of these screens. Please let me know.... Thank You!
-
BD Antivirus For Mac: Threat Information Database Hasn't Been Updated For 4 Days. Any Ideas Why?
Normally, updates occur at least once daily, more typically two or three times. Very occasionally, a day is skipped. However, the last update occurred Dec. 7. What is wrong? And what do I do to fix it? My version of Bitdefender is 9.2.0.12.
-
BitDefender Scanning Activity
I recently inherited management of our BitDefender system. We have about 100 computers with half of them in engineering. I was speaking with one engineer yesterday that does iOS development and he mentioned that BitDefender CPU usage spiked when he was building the app and during unit testing. I read about live scan, but…
-
Can I Apply A Local Computer Policy To Client By Bitdefender GravityZone?
I want to apply policy to client, such as: set 10 mins to lock screen. Can Bitdefender GravityZone do that? I do not have AD so can not use GPO. All clients connect direct to Bitdefender GravityZone via internet.
-
Bitdefender scan at startup AND login from sleeping
I recently purchased and installed Bitdefender and it works awesome. Right until I put the machine to sleep and later tried to log back in. It spun on the login screen for like 10 minutes with a message saying that there's a scan and it might slow things down. After like 10 minutes I was finally given the login field and…
-
After updating some of my apps on MAC, I keep losing my Anti-Ransomware/Application Access setup
Hi, After some of my apps being updated on my MAC? I have to re add my Application Access into Anti-Ransomware of Bitdefender Antivirus for MAC. Not all apps have this issue. Word, Excel stays. Microsoft Teams and another app disappears from my whitelist every time, making attachment downloads from chats impossible, until…
-
CPU Usage with Xcode
I'm a software dev and use Xcode on my Mac. Xcode touches plenty of files while editing and tons more while building. Consquently BDLDaemon ends up using a huge amount of CPU varying from 100% to 800% which slows down my development process to a frustrating degree. Is there a way to make the daemon ignore Xcode files? It's…
-
Any reliable way to disable your VPN on Mac
Your goddamn VPN keeps autostarting on every restart, even though I disabled every option on the VPN settings page. Is it possible to uninstall it? IT'S ANNOYING! You're supposed to fight adware, not include one in your product!
-
Can't access the items in my "Safe files" list from my Mac Finder
Hi all - Ever since i downloaded bitfinder, i can't access the items that are in the folders that were marked as "Safe files" normally. Normally being - accessing the folders in which these items were originally stored. It's as if these files have just been deleted off my computer. I've tried to add finder as a safe app…
-
Bitdefender not picking up trojan?
I'm getting a recurrent icon in my Macbook Air dock for "Undercover Registration" -- this is spoofing the old Undercover/Orbicule software I used to have installed but that went out of business years ago. Now this icon has come up -- looks identical to the old Undercover icon -- and it leads to a page to enter cc…
-
Trojan.******.GenericKDZ.993
I received an alert over the weekend that a malicious file attempted to run on my Mac: Trojan.******.GenericKDZ.993. This alert would pop up every time I visited a particular government website. I contacted the government agency and they told me they found no security threats or breaches on their end. Any idea what might…
-
Central Reporting Malware on the Wrong Device and Not Registering Devices Correctly
I am having the a problem with 2 of my devices (iMac and MacBook Pro). I added the iMac first and a day later I added the MacBook. The MacBook doesn't show in Central, although changes I make on it (uninstalling the VPN etc) reflect in the dashboard as if i was doing the action on the iMac. It's almost like both devices…
-
Bitdefender Web Protection redirecting to Bitdefender Central 404
Bitdefender Web Protection is not properly showing a blocking page. It does block the page, if it is malicious or fraudulent, but redirects to a 404 Bitdefender Central page. Detection alerts work fine, because there is a blocking page, kind of. And the notification is being sent to Bitdefender Central. Just the right…
-
A couple of questions about my first threat found
"Threat successfully quarantined Today at 1:47 PM Feature: Antivirus An infected file attempted to run on your device. Threat name: PDF.Spam.Heur.3 Path: /Users/myname/Library/Caches/Google/Chrome/Default/Cache/Cache Data/ 11e094729845ee22_0 We quarantined the file to prevent malicious commands from being executed on your…
-
New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
-
firewall
is there a firewall in BD and if so ow do I disable it?
-
Pop up "Op je systeem is geen appgeheugen meer beschikbaar" (no available app memory)
A couple of weeks ago Bitdefender found and deleted some Generic Trojan horses in an unopened mail when it was moved to the bin. Since that time I get this kind of pop up a couple of times a day, see screenshot. Especially when I am working with Photoshop. The pop up says Photoshop uses over 120 GB (on my 500 GB/16 GB…
-
Manually remove threat from MAC OSMonterey
Hello, I am struggling to find out how to remove threats that needs to be removed manually from my MAC. I have restarted the computer in safe mode, but don't know how to locate the files (spotlight doesn't seem to recognize them). Can anyone help?
-
Install on Monterey
I install BitDefender on Monterey but even if the launcher goes through the process, nothing happen after that. I can see the the Bitdefender Agent in the task bar but it asks for my email address and password and that's it, nothing more happen. Bitdefender also doesn't appear in the Full Disk Access or in the upper right…
-
Antivirus for Mac on Mac OS Big Sur
Hi all, Tomorrow is the day, and there's no compatible version, nor has there been any guidance from Bitdefender. We were told that the product would be ready for the new OS. Please see here: https://www.bitdefender.com/consumer/support/answer/3779/ "Here at Bitdefender, we are aware of this change. We are currently…
-
Bitdefender on Big Sur and New MacBook Pro with M1
Got a new MacBook Pro with the M1 chip and was surprised to find that Bitdefender worked quite well. In fact, even though it's running in emulation under Rosetta 2, it's snappy (more so on my older Intel Macs) and it immediately detected and removed test malware. There was a warning of a blocked extension during install…
-
Cannot activate 3rd device on new Mac mini
Hello, I have been a subscriber for about 18 months now, on 2 windows laptops. I bought a new Mac and am trying to use it as my 3rd device. I've used the download link from Bitdefender Central on my Mac and it has been installed. It is now asking me for an activation code. I've looked through my emails and cannot locate…
-
Why do the same 4 threats keep reoccurring?
Hello everyone, Sorry if I'm being a bit slow, I'm a noob with anti virus software (never used any before). I'm currently testing out the trial version of Antivirus For Mac and during the recommended initial system scan, 6 threats were detected. One of them BD dealt with as expected (remnants of an application), and moved…
-
Trouble making / dropping connection
My Bitdefender drops connection at least once an hour, oftentimes more, which is frustrating not only because I have to stop what I am doing to reconnect, but it often takes 3-5 minutes to reconnect. Is anyone else experiencing this? I wonder if the problem lies with my Internet provider (Xfinity by Comcast) or my…
-
Where do my 'Threat sucessfully deleted' files go for false positives?
In MacOS Catalina (10.15.7) running on Intel, I get 17 'Threat sucessfully deleted' files when compiling Wine 6.0. Where did these files go and how can I mark them as false positives?
-
Bitdefender Main Window Blocked on Big Sur 11.3.1
Trying my luck here... I've opened a ticket with BitDefender Support, and have not had any luck - I keep getting asked for information already provided in the original ticket. Situation: I have been running Bitdefender Antivirus for the Mac for a couple years now w/no issues until now. After upgrading MacOS to BigSur…
