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Bitdefender Mac Userguide
Hello, Below you will find the userguide for the Bitdefender for MAC product. http://download.bitdefender.com/resources/media/materials/2016/userguides/en_EN/Bitdefender-2016-AV_for_Mac-Userguide-en_EN-web.pdf…
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Pop up "Op je systeem is geen appgeheugen meer beschikbaar" (no available app memory)
A couple of weeks ago Bitdefender found and deleted some Generic Trojan horses in an unopened mail when it was moved to the bin. Since that time I get this kind of pop up a couple of times a day, see screenshot. Especially when I am working with Photoshop. The pop up says Photoshop uses over 120 GB (on my 500 GB/16 GB…
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Bitdefender blocks Time Machine back up with MacOS Monterey
Hi everyone, I've being using macOS Monterey for the last few days and I haven't had any problem untile a couple of hours ago. Bitdefender has been blocking/preventing me from backup to my Time Machine server, with the following error message: "An unauthorized app attempted to access your backups. App:…
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Stop VPN from reinstalling?
I have BitDefender installed on a MacBook Pro and Mac Mini. I'm pretty sure BitDefender didn't have a VPN when I first started using it. I have another VPN that I use, which I've subscribed to for several years and am happy with. I've never used the BitDefender VPN, and don't want it on my Macs using up disk space and…
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Antivirus for Mac Error -2010
I got this error message when updating my Antivirus for Mac: Threat information update failed. Update encountered an error (error code: -2010) Please check your internet connection and try again. I went to the help page and I tried to fix the problem per instructions about going into DNS and adding new Servers. I entered…
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Manually remove threat from MAC OSMonterey
Hello, I am struggling to find out how to remove threats that needs to be removed manually from my MAC. I have restarted the computer in safe mode, but don't know how to locate the files (spotlight doesn't seem to recognize them). Can anyone help?
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How to Access Bitdefender Account
Users can easily access the Bitdefender login account through the steps given below. Firstly, the users are suggested to turn their systems "ON." After this, they should open their internet web browser. Now, move to the address bar and search for the official login page of Bitdefender, i.e., central.bitdefender.com. After…
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How can the cache of code signatures be cleared?
Hi. Whenever I start a particular app, Zwift, on my M1 Mac, BitDefender produces the message below. I have indeed recently updated the Zwift app but this message still appears even if I remove the Zwift entry from the list of permitted apps and then trying again. The app cannot be unsigned or MacOS would not allow it to be…
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Error code (-2010)
I keep getting error code -2010. I changed DNS, rebooted and changed networks. Still get the message. Any ideas on how to fix.
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Install on Monterey
I install BitDefender on Monterey but even if the launcher goes through the process, nothing happen after that. I can see the the Bitdefender Agent in the task bar but it asks for my email address and password and that's it, nothing more happen. Bitdefender also doesn't appear in the Full Disk Access or in the upper right…
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How do I schedule my scans to my own routine?
How do I schedule my scans to my own routine? I can not find the way to do this.
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urendu only loads as read only
I have a microcomputer hardware device called urendu. It is the sound output in my M1 Mac mini (Monterey) that plays Audivana software. I had difficulties getting it to load so I checked a box in Bitdefender exceptions to sign in as guest. Now urendu only loads as read only and it is unusable. I need to reverse the read…
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Antivirus for Mac on Mac OS Big Sur
Hi all, Tomorrow is the day, and there's no compatible version, nor has there been any guidance from Bitdefender. We were told that the product would be ready for the new OS. Please see here: https://www.bitdefender.com/consumer/support/answer/3779/ "Here at Bitdefender, we are aware of this change. We are currently…
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VSCode being blocked by Bitdefender (VSCode is an IDE)
Hi there, I'm a software developer using VSCode to run terminal commands on Mac. Every time I install software packages using npm or yarn on VSCode's embedded terminal I get a question from Bitdefender asking if I approve the process or not. This is a pain in the ***. On top of that, I can't trust the processes forever -…
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Bitdefender on Big Sur and New MacBook Pro with M1
Got a new MacBook Pro with the M1 chip and was surprised to find that Bitdefender worked quite well. In fact, even though it's running in emulation under Rosetta 2, it's snappy (more so on my older Intel Macs) and it immediately detected and removed test malware. There was a warning of a blocked extension during install…
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Migrate Bitdefender Total to M1 Mac Mini
I have Bitdefender Total installed on my iMac running High Sierra, 10.13.6. I want to migrate to a new Mac Mini M1. What do I have to do to insure an easy migration? I can migrate using Time Machine, Super Duper bootable, or WiFi. Will Bitdefender migrate like other programs, or must I uninstall and then reinstall? And how…
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MacOS Monterey compatible Bitdefender version?
Does Bitdefender have a MacOS Monterey compatible version now?
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Sign-in screen looping
I have TotalSecurity on a Mac mini and when I try to start Bitdefender I get a sign-in screen. After I enter my password another confirmation screen pops up that ask for the password pin for the computer. bitdefender does not open. If I click on the Bitdefender icon again, the same log-in screen reappears. Maybe it would…
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Just installed on Big Sur - it wants me to grant full disk access but I already have
The only thing I get from the Application UI is a request to allow full disk access - as you can see I already have allowed it. Also the Bitefinder icon in the running applications bar at the top only has two options, open the UI (where all I get is the issue with allowing full disk access) or a note that the product has…
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MacOS Apps needing full disk access
I have three apps requesting FDA, bdagentd Bitdefender.SPSE Antivirus fo Mac Which actually need it? It seems to work without bdagentd having full access. Is this OK?
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Cannot activate 3rd device on new Mac mini
Hello, I have been a subscriber for about 18 months now, on 2 windows laptops. I bought a new Mac and am trying to use it as my 3rd device. I've used the download link from Bitdefender Central on my Mac and it has been installed. It is now asking me for an activation code. I've looked through my emails and cannot locate…
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Bitdefender deletes files without warning
Good Afternoon All, I have just started using a MAC for some Security Training, any way long and short it had a bunch of security material living on the desktop and then I did a scan and it deleted a number of files - did not put them in to quarantine just deleted also no in trashcan. A few questions: - Is there anyway to…
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More on Monterey
Hi Community! I have Monterey 12.0.1 on my MacPro and since I've installed Monterey I can't get on the internet reliably -- that is to say that some sites load and others won't -- it's like the computer is thinking about whether I should go to google or facebook, but I don't get there. I guess this isn't necessarily…
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Bitdefender Antivirus for Mac- Anti-Ransom Wear "Allow v. Block"?
In Bitdefender AntiVirus for Mac, to set up Anti-Ransome Wear Application Protection, I am confused about the drop-downs "Allow" v "Block" If I add an application to the list, should I be choosing allow or block to ensure that the application WILL be protected from Ransom wear? I am not a techie, and appreciate if someone…
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bitdefender menu bar icon
Hello everyone! I installed an antivirus on my MacBook in general, the question to the application is no, everything is working fine so far! But the design of the icon in the menu bar and lunchpad is just awful! In the menu bar, a huge icon looks much more disgusting than all the others! And it has a little little status…
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Scheduled Scan
Are there any plans to roll out the option to schedule a scan on a routine basis? I understand that after the initial scan, BD scans everything that comes in and out of my computer. However, it would be nice to have the option to automatically scan once a week/day just to make sure that nothing new popped up that wasn't…
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VPN reinstalls itself automatically, no information on stopping this
Does anyone else think it is very strange that there is no option to opt out of VPN and searches on the forums for "Uninstall VPN" suspiciously lead to no useful results? I completely uninstalled Bitdefender VPN from my machine using CleanerX a month ago. Today while looking at processes to see why my machine is running…
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VPN error 9 - user authentication error on MAC
premium VPN used to work on my Mac. However, today I could not connect the VPN server.. always got the "user authentication error" error code 9. I re-login to the bitdefender.. restarted the Mac.. reinstalled the Bitbender suite.. none of them fixed the issue..
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Merged: macOS Monterey
This discussion has been merged.
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Merged: Bitdefender blocks Time Machine back up with MacOS Monterey
This discussion has been merged.
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How long does a full scan take?
I'm new to Bitdefender.....and doing a full system scan for the 1st time. its not even a quarter completed with approximately 700,000 scanned files so far and it is almost 3hrs 45 mins. isn't this excessive? all i use my iMac is for music,photos and internet...its not like i use it for work or any heavy duty stuff. my…