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Cambiar una clave de activacion
Buenos Dias, Yo le doy soporte a varias empresas, por equivocación active la clave de producto en la que no es y necesito pasar la clave a otra cuenta de correo
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Windows 11 not updating after installing Bitdefender.
I am unable to update windows neither from bitdefender app or windows update section. What should i do to update it ?
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Screenshot protection
Hello everybody, What ? Everybody can be attacked by a malware. We need to make it hard to get what the attackers want. Bitdefender already have webcam and mic protection in place. Idea : Can we add screenshot protection. The configuration type can be the similar to the webcam and mic protection for example. So that, if a…
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Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
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Add custom sound to notifications
It would be very useful to be able to add a custom sound for Bitdefender alerts (Like Avast lets you do), notification popups are pretty good at their job don't get me wrong, but in some cases having an alarm that catches the attention of the user would be good, especially if the user can choose a custom sound file.
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Password protected uninstall
I just uninstalled an instance of Total Security with a settings password set in, and I realized it allowed me to go ahead without even using the password. There is no use in having a password for Bitdefender if anyone can just uninstall Bitdefender (That takes like two minutes) without using such password.
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Exit Bitdefender
I want to suggest a new, very simple feature, that Bitdefender should have: "Exit" I have used Bitdefender for quite some time, but I always had a problem that ended up being a dealbreaker, when I performed very performance intensive things that required my computer's 100% power, I couldn't just exit Bitdefender, so…
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Windows Or Mac For A Graphic Designer?
Hey, Friends! I Am A Graphic Designer, So I Want To Know Which OS Is Best For Me: Windows Or macOS? Please Let Me Know. Thank You!
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BD Wallet Doesn't Lock On Windows 11. Any Ideas Why?
On windows 11, I have been using bitdefender wallet on brave for a long time. So since the last update Nov 28, 2022 the wallet just stays open instead of locking after 15-20 minutes of inactivity. Have other people seen this problem. The switch Automatically lock Wallet when I leave my device unattended is ON. Has this…
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How can I recover my Windows Security Center and W-Defender? (W10)
Hello, I sent this message to Windows Help Center as well, because I have no idea which is at fault. My issue has been here for at least a week, and went as follows: downloaded viruses launched several scans with W(indows)D(efender): found 1 adware, then nothing, then 1 malware, then nothing again wanted a more thourough,…
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Firewall is blocking connection to Docker Containers
Hello, I have a problem in Bitdefender Total Security: cannot ping or tracert to Docker Cointainer when Firewall is ON normal ping or tracert to Docker Cointainer when Firewall is OFF cannot browse web pages hosted on Docker Cointainer when Firewall is ON normal browse web pages hosted on Docker Cointainer when Firewall is…
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Can I Apply A Local Computer Policy To Client By Bitdefender GravityZone?
I want to apply policy to client, such as: set 10 mins to lock screen. Can Bitdefender GravityZone do that? I do not have AD so can not use GPO. All clients connect direct to Bitdefender GravityZone via internet.
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Severe memory leak in bdservicehost.exe - 100% repro
Hello, I'm seeing a 100% repro memory leak in bdservicehost.exethat can be reproduced reliably after a reboot. I run on Windows 11 version 22H2, on a 8C/16HT Ryzen7 machine with 16GB RAM. Using Bitdefender Total Security, bdservicehost.exe file version is 26.0.28.92. To repro it simply takes to build & run the LLVM unit…
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Hacker Malware VIRTOOL:Win32\DefenderTamperingRestore
I have been suffering from this malware, which disables the Windows Defender services and gives the hacker control of my PC, for a long time. Also from RemoteAdmin:win32\ConnectScreen. I have gone through numerous re-installations but the malware always returns (and the hacker, who prevents me from doing everyday tasks).…
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Issue with connecting Spotify to external device since Bitdefender is installed
Hi, Sorry that I put this under general topics but I don't seem to be able to select "Firewall" in the category dropdown (not in Edge, not in Chrome). I've installed Bitdefender Total Security 2 weeks ago and I can play Spotify music on my laptop, but I'm not able to connect Spotify to an external device on my network to…
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What does everything mean?
Hi I feel that Bitdefender can be a little trigger happy, but then again better to be safe than sorry. Anyway, I have gotten my share of "virus" during the last week of reinstalling my apps. Trojan.GenericKD.48863175 Gen:Variant.Application.Jaik.33080 Dropped:Trojan.GenericKD.34411526 ...and then some. What does it all…
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Samsung laptop with Windows 8.1 doesn't start after Bitdefender install
I used Bitdefender without issues on a Samsung notebook since 2015. In January 2022 the machine didn't start after Bitdefender update. It just hangs on the Samsung boot logo. With just the loading indicator (spinning forever) and no error message. After removing Bitdefender (in Windows Safe Mode) the OS starts without any…
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1 minute full system scans and quick scans.
When I run a full system scan whether scheduled or unscheduled it only scans 600000 files and takes only 1 minute. Also when I run a quick scan it takes the same amount of time just 1 minute and also scans the same amount of files about 600000. The logs for the quick scans also show they don't do anything to any type of…
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Bitdefender blocking wscript.exe potentially malicious actions every 5 minutes on Windows 10
I'm getting these critical notifications every 5 minutes non-stop on Windows 10. Application wscript.exe has been detected as potentially malicious and was blocked. Application path: C:\Windows\System32\wscript.exe Command line parameters: wscript.exe C:\Users\nicom\AppData\Roaming\h.vbs…
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How to restore (or undo) Bitdefender Optimizer Registry Changes
Bitdefender's OneClick optimizer (part of my Total Security subscription) has this quirk where it tells you to approve changes to the registry, but only gives you a general idea of what will be changed. Then AFTER it makes the changes, it tells you what it did. Well, I decided to bite the bullet and try it out and I'm not…
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Recent Windows Updates Lead to Failed L2TP VPN Connections
After applying the latest KB5009543 and KB5009566 cumulative updates, several Windows users discovered they could no longer establish L2TP VPN connections. As part of Patch Tuesday, Microsoft this week rolled out a series of Windows updates to address various bugs and security flaws. The list of updates…
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How do I get precent of my scan when I am running a virus scan
In the 2021 Version it changed the look of the scan so I don’t know the percent done how do I get the precent back
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Installation on Windows Vista PC
I have renewed my Bitdefender 2020 plus on my Windows 10 PC . I have donwloaded the link for installation on another PC. This PC is a Windows Vista. But I receive following error message when I open the link: "Can not open the link. The information, that you request, can not be downloaded" Who can help me. Best regards,
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Sticky Password & Bitdefender - Strange activities
Hello! I use Sticky Password and Bitdefender Total Security. When I log in my Sticky Password software, I get BitDefender notifications that Sticky Password wants to access https://program-ace.com/ and https://karanpc.com/ . I am not sure what is going on, that's why I am submitting some pictures. Feel free to contact me…
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Add Account Privacy feature to other operating systems
Hello everybody, What ? Account Privacy -> verify whether your email account has been breached or not This feature is already available on Android Bitdefender application. Idea : Can we add this feature to our Windows* Bitdefender clients also. It will permit to users that only have Windows Bitdefender client to also have…
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What is this: Gen:Variant.Zusy.337009 ?
Following my title, I received today an alert from BitDefender that 2 files infected with Gen:Variant.Zusy.337009 were found. As I checked further, I could see that the files infected were related to a software I downloaded one week ago in order to have an online certification for Microsoft, with Pearson VUE . And since…
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Why I can't install to family memeber's computers in ASIA?
Hello to the community, I am in Belgium and I purchased a Family package for 15 devices. I installed 2 devices of mine well here in Belgium but when i generate the link to install to other family members in ASIA, they can't install it. THe software always ask for Activation code or Authencication code. The Authentication…
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[Sent To Devel] Firewall Prevents Networking From Windows 10 New Bash Shell #2
Hey guys, since the other /index.php?showtopic=69742" rel="">thread has been locked, I'll start a new one. Windows 10 1607 (Build 14393) has been released, I tried if to run sudo apt-get update with enabled firewall, but get error messages like this: W: Failed to fetch…
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[Sent To Devel] Bug In Microsoft Windows 10 Vulnerability Scan
After a recent Microsoft Windows Update on Windows 10 Pro 64-bit (during which Microsoft reactivated Windows Defender), Bitdefender Vulnerability Scan now displays the error: "Your Windows account 'Nicole' has no password set. We recommend creating a strong password for your account. You should use at least one number or…
