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Connecting a USB storage device stops the WiFi
Bit of a strange one, this. If I plug in a USB storage device to my Windows laptop with BitDefender Total Security installed then the networking seems to die. I can see this with a ping -t to the router. It's fine with other USB devices such as USB keyboard but as soon as a storage device is connected, within 2 seconds the…
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PC crashes (no BSOD) and restarts to blank screen after 1.5 hours gaming.
Hello, I am wondering if anyone can help me out with this, - and by the way if I shutdown BitDefender using this (https://www.bitdefender.com.au/consumer/support/answer/88404/) the problem doesn't happen. Is this the only way to stop the problem or is there just 1 or 2 parts of BitDefender I can turn off to stop the crash?…
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Block windows telemetry
Hi everyone, Can the ability to block IP addresses be added to the bitdefender firewall and that you can select the windows telemetry to be blocked, this blocklist would then also be auto updated by bitdefender. Or perhaps that you can download your own blocklist from for example GitHub with all the windows telemetry IP…
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How to recover quarantined files after uninstalling bitdefender
I recently uninstalled bitdefender but forgot to restore some microsoft outlook files which bitdefender had detected as malicious and quarantined I reinstalled it again and checked quarantine but there are no files there, because of this all my emails have been deleted, is there any way to restore the files?
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Keep Getting Suspicious Connection Blocked - polyfilljs.org
I keep getting this notification: Is there anything I can do to prevent it, or is it just an Edge thing? Thanks
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Trojan.Ciusky.CryptedAit.1
full system scan found this in fortnite files: C\Program Files\Epic Games\Fortnite\FortniteGame\Content\Paks\pakchunk40-WindowsClient.ucas Trojan.Ciusky.CryptedAit.1 Cleaned A quick google search seems the has been found in other locations on windows systems.
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adnxs.com - Malware or just a strange-named cookie?
Hello! Since I have set my browser settings to delete everything but my cookies after closing the browser, I manually delete certain cookies from time to time. Today a cookie caught my eye that I found a bit 'suspicious'. It's called adnxs.com. A search on the net revealed that there is a virus running under the same name…
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Bitdefender VPN blocks all internet access on one of my 15 devices!`
Hi Out of my fifteen devices, I have only one out of seven similar Dell desktops with the above issue. All are running win 11 home, four with version 23H2 and two running 24H2. Only one desktop running 23H2 has the above problem, it is 12 months old and has been running well until a couple of weeks ago. Occasionally it…
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bdredline.exe - 1 detection on Virus Total
Hello! I'm not sure if this is the right place to ask this, but maybe someone can move it to where it belongs: While looking at running processes using Process Explorer, I noticed one of the two bdredline.exe processes having one (1) detection on Virus Total. The file "C:\Program Files\Bitdefender…
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Do i need to permanently disable Windows Defender in Win 11 ?
I'm sorry, but as a complete newbie to Windows 11 I am totally confused ! My question is: I have downloaded and installed BD today, but do i now need to permanently disable Windows Defender in Win 11 ?
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Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
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Password issues for Bitdefender Total Security
I installed Bitdefender Total Security on my windows laptop. I have the Bitdefender password and can easier login on Central and even change THAT password, but evidently it's not the same PW for the Total Security app. How do i resent the PW for Total Security?
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How to restore (or undo) Bitdefender Optimizer Registry Changes
Bitdefender's OneClick optimizer (part of my Total Security subscription) has this quirk where it tells you to approve changes to the registry, but only gives you a general idea of what will be changed. Then AFTER it makes the changes, it tells you what it did. Well, I decided to bite the bullet and try it out and I'm not…
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bitdefender security central is detrimental for windows performance
Hi Community, I am having great experience with Bitdefender on all my portable devices, but on my windows laptop I am really struggling with performances. After installing Bitdefender app, my laptop is really working so bad that i'm considering to remove it from the device: it's slow, laggy, slow browsing, GUI laggin…
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What is Gen:Variant.Application.Jacard.131537 ???
action to be taken for treatment? Please understand that this question is a translator, so there may be grammatical errors. I'm currently using the free version of bitdefender. But when I was using the system scan, I was informed that Gen:Variant.Application.Jacard.131537 infected the file. I told them to restart to solve…
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Microsoft Defender Still Running Despite Settings
Hello all. I installed BitDefender and configured it to run all things antivirus, firewall, etc. and sht down Windows Defender. But without fail, Windows Defender shows up in Task Manager as running alongside BitDefender. This is creating issues in and of itself. I try to "End Task" but get an "Access Denied" even though…
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Intune Deployment of Bit Defender
Hi we have successfull managed to deploy the Bit defender application in our Intune setup, however some users are having issue, As usual we proceeded to make an exception group and force uninstall the application for them however, it seems the uninstall path is incorrect, Uninstall…
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Windows 11 new "recall" feature spying on users
Hi everyone, Microsoft just announced that they will be launching a new feature in windows 11 called "recall", this will take a snapshot of your desktop every 5 seconds. source: https://support.microsoft.com/en-us/windows/retrace-your-steps-with-recall-aa03f8a0-a78b-4b3e-b0a1-2eb8ac48701c source:…
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identified it as Heur.BZC.ZFV.Boxter.
Hello:))) we use one of the Azure DevOps tasks that run to manage IIS in a remote server for almost 5 months (after upgrading Azure DevOps) this task worked correctly and in November/2023 I got this error in the Azure DevOps panel "This s.c.r.i.p.t contains malicious content and has been blocked by your antivirus software"…
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Simple Question: Why Isn't Bitdefender in the Windows 11 App Store?
I too got a new laptop that I want to keep safe. I've seen all the posts about only safe products being allowed in the Windows Store and I DO NOT WANT TO SWITCH OUT OF S MODE JUST BECAUSE OF BITDEFENDER. Why isn't Bitdefender safe enough to be in the Windows Store? Why isn't Bitdefender informing customers like me that it…
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Windows 11 Explorer freeze
The last few updates of Bitdefender is causing Windows 11 Explorer to freeze How can I fix this? Thankyou
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Two infected webpages detected and blocked - What steps to take?
Hi all, On February 24 and March 4, on two different webpages, Bitdefender blocked infected webpages. In both cases, I accessed benign websites. On February 24 accessed a government website, and on March 4 I accessed a benign website that I have used for a very long time prior to having Bitdefender and prior to having the…
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one command blocked in powershell
hello everybody we use Bitdefender in our production servers and we use Azure DevOps to change IIS configs in those servers there is one task in our pipeline to do new changes and that uses WinRM to connect to the server and with PowerShell manage the remote machine (production servers) the problem is there is a command…
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Possible malware attack from advertisement website
Hi yesterday I got into website xossip that plays videos it asked to turn off adblock so I did click on the video to play and it opened 3 ad separate websites. Then it downloaded js file into my computer called export.js that I made sure to delete without opening(now I realized I should have keep it for analyzing it). I…
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Update of BD broke my Win11
Today Bitdefender Total Security did an update, and now the machine takes about 5 minutes to start, and while running it often hangs for a few seconds at a time. I uninstalled BD and all’s well again, reinstalled a new BD install and broken again.! I’ve been using for years and have subs for another 18 months I would…
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Is there a problem with One Click Optimizer?
Just within the last week or two, One Click Optimizer has stopped working. When it is run within a standard user account, it prompts for the admin password, as usual, but does nothing (literally). If it is run as Administrator, it still does nothing. I have tried re-installing Bitdefender, to no avail.
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Bitdefender WordPress Plugin
Dear Bitdefender , I've been using Bitdefender Internet Security on my desktop, and it has proven to be highly effective. I am here because of my client wordpress issue. My client's WordPress website is hosted on a shared hosting platform. Unfortunately, the website has utilized several free plugins, some of which have…
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[Tips for security] Blocking annoying and unwanted websites
Hello community! Today, I would like to address a growing problem on the internet: websites that spread adware, PUPs (Potentially Unwanted Programs) and other intrusive software. Often, these programs enter our systems through deceptive downloads or visits to compromised websites. It is crucial that we are vigilant and…