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What have I bought?
I have paid for Bitdefender Antivirus for Mac for the reduced newcomers rate (£19.99) and it is showing in my Subscriptions. Why am I being asked to buy the similarly named Bitdefender Antivirus for Mac in Offers at an additional and significant cost (£31.99)? Whatever distinction there is was not explained in advance…
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error 100
Hello everyone I am having so much trouble with my recent download of Bitdefender for MAC - I am currently running on Catalina 10:15:6 and each time I try to manually scan my computer, I keep receiving the above error. Automatic scans are the same. I have obviously done something incorrectly and would really appreciate any…
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'Main Window' buttons do nothing
I'm using macOs sierra 10.12.6 Bitdefender Antivirus for Mac Version 8.1.6.3 I just purchased a Bitdefender Total Security license for 5 machines and used the download link. The mac is visible under 'my devices'. Pressing 'Start Scan' under Quick Scan or System Scan in both cases does nothing and provides no feedback.…
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testing
<font color="red">test</font>
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Update to MacOS 10.15.6 full scanning is extremely slow scanning on version 8.1.6.3
A normal full scan would normally take about 5 minutes on my Late 2016 MBP. Since the MacOS upgrade the scan is only about 40% complete and has been running for 25 hours. Each file is taking about 5-10 seconds to read and the scanner is using 100% of one CPU. Also, since 10.15 or so, scanning would occasionally completely…
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Safari Anti Tracker and OnLine Banking
Running Safari Version 13.1.1 (15609.2.9.1.2) under Mac OS 10.15.5 (19F101) Catalina: Cannot connect successfully to HSBC banking when Bitdefender Anti-tracking Safari extension (8.1.6) is enabled. Works for Chrome and Firefox extensions but not Safari. How do I escalate this for investigation please?
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Threats Stopped and Deleted...Now Bitdefender Wants Full Access for "Antivirus for Mac"
I've been using Bitdefender for my iMac for several years now and have not had any threats. In the past week I have received three threats that were caught by Bitdefender but my system is acting strange since these occurrences. 1. the threats were files with the name "Trojan" in them that attempted to execute but were…
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Scans stuck on Windows 8.1
I just got bitdefender and ran a quick scan with no problem, but when I tried to run a system scan it never completed and I could not find a way to stop it. Now I have another quick scan that has said "running" for 12 hours and a "pending" notification for a full system scan. There is no progress bar to tell me how a scan…
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Can't Install Bitdefender Antivirus for Mac on 2015 MacBook Air Running MacOS Catalina 10.15.4
Trying to install install Bitdefender Antivirus for Mac on my 2015 MacBook Air running MacOS Catalina 10.15.4 and keep getting a dialog box at end of installation saying "The Installation Failed. The iInstaller encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." Is…
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EvilQuest
There is a new virus out called EvilQuest targeting MacOS. Just wondering how do I find out if BitDefender is protecting devices against it?
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IBM Trusteer Rapport software
My bank wants me to download the IMB Trusteer Rapport software - will this conflict with Bitdefender Anti Virus for Mac?
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BDLDaemon and High CPU Usage
The fan on my Macbook was running high and I checked the processes and found that the BDLDaemon was running the CPU at 100% and above and would not stop. It ran for 45 minutes and so I turned off the Bitdefender Shield and the process stopped. But I was worried that my computer would get too hot. Anybody else have this…
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Catalina install conflict .
Bitdefender not compatible wit current MacOS. Proceed with FULL disk access or no????
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Catalina Compatibility
Catalina is just released. May I ask if Bitdefender Mac is compatible with Catalina?
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"Searchmine" issue on '14 macbook air
So in the quietness of the covid'19 crisis, I went and installed, from online, a copy of Warcraft 2. Little did I know that it was infected. My Bit Defender did not warn me during the installation. So now my browsers redirect my usual google home page to another search page. I tried to adjust it back using preferences, and…
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BitDefender claims I need to enable a system extension, but it was never blocked.
This is not an auspicious beginning for a new customer. Now what? Even better is that BD appears to be preventing me from installing software, but I can't deactivate it because I can't get beyond this dialog.
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Automatic updates-AV for Mac
This will register my complaint that "automatic update" now appears to be the only option for updating AV for Mac. Until recently I had the option during a manual update to review what BD was pushing out to my system. Now, updates are automatic and anonymous so I have no clue what you are pushing to my system. It…
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Bitdefender for Mac update error -1073741824
Hi there, Since today my Bitdefender for Mac isn't updating anymore. Everytime when I try to update, I get a message with error -1073741824. Are there more people with this problem?
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Removing unresolved threat warnings
As I mention in an earlier post, Catalina uses a different path structure for attached devices. Consequently backups were scanned despite instructing them to be skipped. After ~48 hours I canceled the system scan but am now left with a 183 unresolved threats. My plan was to add the unresolved threats to Exceptions and then…
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Malware warning keep coming ...
I have 2 users accounts on my Mac, when I am connected with my user, I keep getting the following popup with a Malware detection on the other user. I have restarted at least 20 time and it keeps coming. I actually have 2 questions: - How do I actually get rid of this - How can I find from which website it came or it is…
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How can I offline update Bitdefender Antivirus for Mac?
Hello, I think below link is only for Windows. https://www.bitdefender.com/consumer/support/answer/10690/ How can I offline update Bitdefender Antivirus for Mac?
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TrafficLight 3.0.0 not functioning properly after upgrading to BD2020
Hello, This may have been raised already - but am posting anyway for clarification and guidance on how to fix, recognising my system configuration. Configuration is as follows: iMAC 27inch mid 2010 MacOS High Sierra V10.13.6 Safari 11.1.2(13605.3.8) Note: I have not/am not upgrading to latest Safari due to the belief that…
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VPN does not open Bitdefender VPN at login
I have a Macbook with current version Catalina 10.15.1 and Bitdefender Antivirus and Premium VPN. When i shut down the computer completely and login, the VPN does not start automatically as per the settings: "Open Bitdefender VPN at login." It will manually connect with no problems. Please let me know the steps need to…
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Does TrafficLight add web threat protections?
Hi Does Bitdefender TrafficLight add any web threat protections to any Bitdefender version (Free or Fee)? Thanks
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Bitdefender Central -- Unauthorized Merging New Subscription
I have an existing subscription for 3 laptops (previous 1/1 2015 subscription updated to 2016 and 3/0). I used it to install bitdefender on my laptop, my wife's and my older child's. I decided to install bit defender on a 4th laptop. Since I only had a subscription for 3, I bought a new subscription for 1 additional…
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Scanner Said It Failed To Disinfect A File, But It Says My Mac Is Clean
I have Bitdefender Virus Scanner for Mac (it's a free program I got from the App Store) version 3.5 (3.5.9165) and I'm running OS X Yosemite Version 10.10.5 on a Macbook Pro. Anyways, I did a deep system scan, and it came up with a few threat files. Some of them had "quarantined" written next to them, but others said…
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System Startup- Help!
Hey, why is every time I turn on my mac, bitdefender window is coming up, there is no way to disable it in preference... is there any solution for it? Thanks
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Bitdefender For Mac On El Capitan Not Working!
Hi there, I have a brand new MacBook Pro 2015 Retina, out of the box upgraded to El Capitan.. tried to install Bitdefender via Bitdefender Central, I go through th emotion of download, install etc and then finally I'm asked to login to my account and I get a Nimbus error and then nothing happens, I keep trying with the…
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How To Completely Remove Bitdefender From Mac Os? Hogging All My Ram
Hi everyone, I recently decided to uninstall Bitdefender for Mac because it was using literally all of the RAM on my 8GB RAM Macbook Pro 2012 edition. I ran the uninstaller, but I still have the "bdagentd" process running every time I boot up my computer. The process would eat up a gigabyte of memory when I'm not looking,…
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Installation Failed
I bought Bitdefender for Mac last night on seeing it at the top of the list for anti virus software. OS El Capitan 10.11.4 32GB RAM 250GB free hard disk space 2.7 GHz Intel Core i5 I can't install it. I did all the necessary bits and downloaded the package and all goes well until I get a message right at the end of the…
