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Question about Malware
I think Malware is still on my computer (after I hired someone to clean it). I did more research on stuff and realized that jpgs and pngs could pose a threat. I deleted all the files on my computer and will clean off my external hard drive of all unneeded jpgs, pngs, and any double extension, jpg/png files....pdfs I will…
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Is rtkhdasetting.zip password protected malware
Bitdefender has identified and deleted many files associated with rtkhdasetting.zip. This file is password protected therefore it cannot be scanned or deleted by Bitdefender. I would like to know if its Malware? If it is, how do I delete it? I have found this file in my backups as well as my restore files...so not sure…
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How to remove Application.Bundler.CYS
Hi! Bitdefender Total Security has identified a threat on my computer called "Application.Bundler.CYS" However, so far it has been unable to remove it. Any suggestions?
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Total Security Installer Flagged As Malware
As in the title - I have downloaded from my Central account the Windows installer for Total Security and this is being picked up as malware on VirusTotal and Hybrid Analysis. Trojan.Generic.Win32.1697845 is noted by Zilya via ViusTotal and Trojan.Win32.Malicious.4!e by AegisLab via Hybrid Analysis where Filseclab also…
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Advanced Anti Virus Settings Keep Changing / Notifications Vanished
Hello I'm using BD Build 26.0.34.162 on an older Windows 8.1 machine. 2 days ago, I got a warning that a new piece of software was trying to modify command lines in my OS with malicious instructions. Bit Defender (apparently) handled the threat appropriately. As soon as I finished, I uninstalled the offending software and…
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Ransomware uwu encrypted
Hello community, i have a new problem, look this video the antivirus and all antivirus that uses Bitdefender engine, cant stop ransomware uwu. :(
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Screenshot protection
Hello everybody, What ? Everybody can be attacked by a malware. We need to make it hard to get what the attackers want. Bitdefender already have webcam and mic protection in place. Idea : Can we add screenshot protection. The configuration type can be the similar to the webcam and mic protection for example. So that, if a…
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Malware Not Detected
Here are some VirusTotal link of some malware for which Bitdefender doesn't seem to have signatures yet. Please share these to the Anti-Malware team so that they can analyze and create signatures. VirusTotal - File - 34b88f680f93385494129bfe3188ce7a0f5934abed4bf6b8e9e78cf491b53727 VirusTotal - File -…
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Is My PC Infected Or Not?
Dear Sir/Madam, I cannot submit a support ticket because when I press the relevant button it shows three dots for several minutes but nothing more. I clear the browser cache, even used ccleaner but to no avail. Therefore I am posting here insted. I received the following notification: Infected file detected 38 minutes ago…
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Cyber Essentials Scan Web Pages for malicious content
I'm working with a client on re-accreditation for the wonderful Cyber Essentials certificate. One of the questions is this: "Where you have anti-malware software installed, is it set to scan web pages you visit and warn you about accessing malicious websites?" Malwarebytes (which I use personally) blocks malicious websites…
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BD Antivirus Free: Infected Web Page Detected - Generic.PWSH.CoinStealer.A.A4C05045. Any Help?
For some days my windows command prompt is popping up without any reason. It stays for some time and then goes off. Nothing is particularly shown in the command prompt. After watching this I install Bitdefender. After installing it gives about 100+ notifications saying that "37 minutes ago Feature: Online Threat Prevention…
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0-Day Malware Discovered On Discord Network. Any Help?
I was tricked by a malicious actor on discord into downloading a game that was actually a form of malware. After installing the fake game, this person then sent me messages containing my account usernames and passwords, along with web addresses that contained the word "host", and threatened to sell my credentials if I did…
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Trojan File Keeps Coming Back. What To Do?
A file auto downloaded from a site and I accidentally clicked on it instead of deleting it, since it's a one click to open on Chrome. Bitdefender picked up a "chrome.bat" file and quarantined it, but it keeps on reappearing. I've ran a couple full scans and nothing comes up for some kind of program running in the…
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Respawning "info.zip" Folder On NAS. Any Help?
Hi, I noticed that a zipped folder called "info" has been created in every folder and sub-folder on an external drive that was connected as NAS to my previous router. I never enabled any access to the drive from outside my network. Previously I have deleted some of the "info" folders and they appear to come back. I believe…
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Bitdefender Keeps Blocking "powershell.exe". What Do I Do And What's This?
EDIT : Not sure if im posting in the right place btw. So i installed bitdefender on my desktop pc and did a quick scan but during the scan and currently while im writing this i keep getting pop ups BitDefender blocked a threat accessed by application powershell.exe, while looking at the logs it says: FEATURE : Online…
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Cloud Files scan - protected password
Hi, I'm new to the community, so I hope this post is both appropriate and in the right category. After a full system scan, I noticed a few files had not been scan due to being password protected. Of all the files only two were unrecognised and are associated in the cloud? Thelink under Cloud Files information section,…
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How do you scan a specific file in Bitdefender Mobile Security?
I have a 8 KB mp3 file in my Redmi smartphone (MIUI 13) that won't go away. If I delete it, it returns after a couple of days. Before I knew it as a potential threat, I did try to open it a couple of times. Opening it doesn't do anything. No malicious activity as a result of that has been noticed by me either (at least as…
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Rootkit.MBR.Zegost.G (Boot image)
Hi I can't seem to get this Rootkit.MBR.Zegost.G (Boot image) off my system, please assist, I've reset windows (delete everything option) and that didn't seem to help.
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Getting endless notification
Im getting this endless notification Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an expired certificate to getexperiment.ru. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and…
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I Have A Possible Security Threat To Report. How Can I Do That?
Hello, I have a possible threat to report to Bitdefender that will require someone to look into a potentially harmful app that has gone unnoticed on the Playstore that seems to possibly be hiding malicious intent by delaying it sexecution of malicious actions until it has been used a few times or after a certain amount of…
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CPU Cores 1-2 On 100% Use Until Task Manager Is Launched. Any Suggestions?
Hi, I would like to ask for your help/assistance. According to MSI afterburner and System Explorer, Cpu cores 1-2 are 100% used until task manager is launched. I can also hear the fans spinning faster. *** EDITED: Both RAR files removed by @Gjoksi. It is a bad idea to post files with your PC's information on a public…
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An Infected File Attempted To Run On My Mac Device (Trojan.GenericKD.63518532). Any Advice?
I'm running Bitdefender Antivirus on a Mac, and got this notification yesterday: "An infected file attempted to run on your device. Threat name: Trojan.GenericKD.63518532 [Path] We deleted the file to prevent malicious commands from being executed on your device." The path indicates that this was an attachment to an email…
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How Do I Get Rid Of "puredating" Malware?
How do I get rid of this annoying popup/malware/app? Feature: Online Threat Prevention We blocked this dangerous page for your protection: EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files,…
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How can I recover my Windows Security Center and W-Defender? (W10)
Hello, I sent this message to Windows Help Center as well, because I have no idea which is at fault. My issue has been here for at least a week, and went as follows: downloaded viruses launched several scans with W(indows)D(efender): found 1 adware, then nothing, then 1 malware, then nothing again wanted a more thourough,…
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Google Gmail YouTube all saying i have malware! please help
Google Gmail YouTube saying i have malware on my pc and have singed me out on this device to protect my account Bitdefender not picking up on it or doing (( individual file scans or showing the results of said file scan ??)) anyone having same issues??? i have uninstalled and reinstalled twice! still with no luck and…
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BD Total Security Detected Gen:Variant.Zusy.54658. Should I Be Worried?
Today i was made Full Scan on my PC from all drivers and i got message from Total Security Bitdefender - Gen:Variant.Zusy.54658 was Detected I had this file on my computer since 12/09/2022 in a rar file and then did not open it, they are assets / characters for the "mugen" game I'm very skeptical and paranoid in less than…
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GravityZone linux: how to prevent bduitool to move malicious files to the quarantine?
I'm using GravityZone BEST Linux (latest version) to detect possible malicious files on Linux servers. To do that I'm running the command: bduitool scan -s custom /path/to/folder/ As any detected file is automatically removed and moved to the quarantine, there's any way to disable this behavior? I just need the files to be…
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Hacker Malware VIRTOOL:Win32\DefenderTamperingRestore
I have been suffering from this malware, which disables the Windows Defender services and gives the hacker control of my PC, for a long time. Also from RemoteAdmin:win32\ConnectScreen. I have gone through numerous re-installations but the malware always returns (and the hacker, who prevents me from doing everyday tasks).…
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Need Help with VBScript Malware
I suddenly started getting constant notifications saying "Suspicious activity blocked: VBScript tries to load a potentially malicious resource and was blocked. Your device is safe." This has been going on for the past half-hour and won't stop. I ran a full scan while this is going on and it says that there's no issues,…
