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Trying to remove file manually, path doesn't exist?
Using Mac OS, 15.5 and BitDefender keeps sending me this: Threat requires removal,Today at XX:XX ^Feature: Antivirus We identified a threat that needs to be manually removed. Threat name: JS:Adware.Cryxos.14449 Path: /Users/MYNAME/Library/Containers/com.apple.Safari/Data/Library/Caches/com.apple.Safari/WebKitCache/Version…
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Email protection
I use EMClient for my email. My Gmail and Outlook are both listed as active in Bitdefender Email Protection. Any reason why in EMClient, only the emails in Gmail account are marked as Bitdefender: Safe or Bitdefender: Dangerous but not the ones in Outlook. I checked Outlook web and they are correctly marked there. Thanks.
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Disable "update completed successfully" notification
I get this notification on my Mac desktop multiple times a day. I would prefer not to see this type of notification which is purely informational. I only want to see notifications when something requires my attention (eg. Warnings and Critical notifications). I have opened the Notifications page in Bitdefender but I see no…
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Suddenly detecting Trojan (four times in 10 days)
To my memory, Bitdefender has never found malware on my MacBook Air (2022), or my prior MacBook Pro. Suddenly, it is finding (and blocking) what seems to be the same one from the same file. I've attached screenshots of the notifications. This happend on June 9, June 13, June 14 and tonight June 18. I wasn't running a scan…
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.nofollow folder | Deep Scan taking forever with it
Bonjour ! When doing a deep scan, Bitfender Virus Scanner (Mac OS / Sequoia) takes several hours to scan an invisible folder calles .nofollow. Which appears empty even when your turn on system files visibility. It looks like this mysterious folder contains a copy of my entire computer. But invisibly. Does anyone know what…
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threats found? suspicious cloud Mac Net Beacons?
/private/var/run/com.apple.wifivelocity/Net Beacons Lost_2025-05-15_05.54.49.746_macOS_Mac14,2_24F74.tgz=>(gzip)=>Net Beacons Lost_2025-05-15_05.54.49.746_macOS_Mac14,2_24F74CoreCapture/WiFi/[2025-05-15_05,54,49.193755]=Net Beacons Lost~Net Beacons Lost.tgz=>(gzip)=>[2025-05-15_05,54,49.193755]=Net Beacons Lost~Net Beacons…
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BitDefender suddenly turning up a ton of Suspicious.Cloud threats
After a BitDefender for Mac update yesterday, my Mac started detecting threats today in various old email files. I let it do a full system scan and it found over 100 "threats", all of the "Suspicious.Cloud.13.0000FE" variety. I know that these are cloud-based detections and not necessarily correct, but I'm not sure how to…
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Scam Copilot
I have total security but I don't see Scam Copilot anywhere…
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Bitdefender Continue Allowing / Block Application Messages XCode
Hello, when I am coding using XCode, I am bombarded by messages constantly asking to block the application. I check "Remember this action for all future sessions of this process" and click "Continue Allowing" but the messages keep popping up. How do I stop these annoying messages?
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False positive or positive?
Hello good day, I have this issue. So I download this game online on here https://github.com/Chokage/Fear-And-Hunger-Android-Application called fear and hunger, which usually is a PC/window game but got ported to android. when I finish downloading it I scan it using virustotal. All of the detection from other…
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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Stolen iPhone
I have a BD subscription which includes an iPhone, My original iPhone has Benn stolen and I would like to replace the original BD iPhone details with my replacement iPhone details. Suggestions gratefully received !
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How to enable extension for Safari in
I use two browsers on my MacBook–Safari and Chrome. On my Dashboard for Bitdefender Premium, Safari's colour is grey in the Web Protection window, while Chrome's is green. After the TrafficLight window opens, I click 'Enable extension' for Safari to fix the issue. However, nothing happens. When I click 'Enable extension'…
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Bitdefender Mac User
Every time my Mac reboots, I must sign in to Bitdefender VPN. It used to log in automatically and launch, but this issue has repeated. I've tried deleting and starting from scratch, but the same problem occurs. I appreciate any help you can provide.
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BD is blocking sent mails to be saved in Thunderbird
Whenever I send a mail, a copy is saved in the sent-folder. Now, however, I get the message that it took too long to connect to the server and that the mail is sent but no copy could be saved due to a network or fileadmission error (translated from swedish). Sending mail is no problem, neither i receiving. I use imap,…
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Bitdefender AV on Mac steals focus
The most recent update of Bitdefender Antivirus steals focus as soon as it starts up. Since this is before login, the user must move the cursor back to the password box before they can login. It is very annoying! I'm not sure how to find a version number, but this behavior started within the last few weeks. The date on the…
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Traffic light and Adtracker, Privacy warning and Data
HI all New to Bitdefender on Mac OS and iOS. Have a query please. Before BD I have sophos home and it was simple. A top of the screen popup that ran an antivirus on a schedule or you ran it manually. Macs are safer than Windows 10/11 PC's and this software was fine. SO I upgraded I thought to BD and it looks great and has…
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Data Privacy and Confidentiality
Are there any independent audits of how Bitdefender handles data privacy? I am not asking for the data privacy policy but the real world actions of the company? They have full access to your laptops etc. If you provide them access to your Outlook and Gmaill accounts, they can read ALL your private and business information.…
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Bitdefender opens main and Scam Copilot windows on every new or restart of Mac Book
How can I stop Bitdefender opening main and Scam Copilot windows on every new or restart of Mac Book? I want it to only boot in the background
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How long does full system scan take?
Hello, I'm using a Mac, 3.4 GHz Quad-Core Intel Core i5, OS Ventura 13.7.4. As it was running a bit slow I decided to do a full system scan, So far this has been running for over 90 hours, has scanned 21 million files and only seems to be about half-way through. Is this normal? Regards.
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Very high mem usage on Macos Sequoia
Hello
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Mac OS Recovery Disk
My Mac OS got infected by malware that keeps crashing my Mac and that now is preventing me from being able to login, and BitDefender didn't prevent the infection. I now need a Recovery tool to boot from to disinfect my Mac and it appears that BitDefender removed this valuable feature 5 years ago??? The Environmental scan…
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Bitdefender Dashboard and notifications
Bitdefender Dashboard keeps recommending I turn on notifications even though they are all enabled in the Mac System Settings. How do I prevent this re-occurring?
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Why does bitdefender block my outgoing mac mail and/or gmail?
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How to stop scanning of DVD and flash drives in Bitdefender?
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Anyone Else Keep Having MacOS Client Log Out?
I have four MacOS machines on my network. 3 MacBookPro Touchbar based and one pre-touch bar MacBookPro. I also have Windows and Android devices on the account that don't have this issue. The three touch bar macs which are most frequently used keep forcing me to log them back in via the BitDefender AV Agent every day or so,…
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JS:Trojan.Cryxos.14104
I received the following message in Bitdefender. When I navigate to the Data folder, there is no folder "tmp" so I cannot go further to manually delete the threat. Please advise.
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Bitdefender blocking Mac cli commands
Bitdefender is blocking cli commands like /bin/mv and prompting for password. How can I allow permanent access for standard posix commands?
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WHY is nobody talking about Banshee INFOSTEALER
having a paid subscription i wonder why after it has been known for over half a year with a recent This seems a pretty serious danger update Nobody is talking about the Banshee? this some serious stuff but now i doubt Bitdefenders capability just a random link…
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Can someone confirm that Email Protection doesn’t work for the Mac Mail email platform?
I can read, so I see that it works for Windows and Gmail. I’m just surprised (and disappointed) to have the feature touted to me as a Mac user and Bitdefender subscriber when it doesn’t protect the most common Mac email platform.