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Problemas de conexão com o roteador.
O Bitdefender impede que eu conecte com o wiffi do roteador da minha casa. Já até troquei de roteador e o problema persiste. O que preciso fazer para solucionar esse problema?
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Thunderbird - Bitdefender makes sending mail impossible
Hello! A couple of days ago I agreed to a wider range of Bitdefender's protection measures on my MacBookPro. Since then I have not been able to send mails using Thunderbird. I took my Mac out of the list of devices protected by Bitdefender - et voila: My mail was sent instantly. What do I have to fine-tune in Bitdefender…
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Hello, I recently removed “com.bitdefender.dmg” from the exceptions list
I just wanted to know if it is possible to add it back on.
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Bitdefender Virus Scanner on macOS unexpectedly quits during custom scans
System displayed problem report:
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gt:js.acsogenixx.100.B02750E9
Is anyone aware of this threat, how dangerous it is, and which site I may have gotten it from by visiting? Thanks
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Block pages that use the QUIC protocol
I'm trying to block pages that use the QUIC Protocol. I created rules in "Policies>Firewall>Rules" to block the "playboy.com" page. I followed the kb https://www.bitdefender.com/business/support/en/77209-352516-disable-quic-protocol.html#UUID-dc479627-a198-7354-c31c-4808558b0160 but it didn't work. can you help me? P.S.: I…
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Cryptomining protection - Premium Security - Mac
Hi there, seen the email from Bitdefender advising Cryptomining protection is now included. However cannot see the option on the Mac software - is it just for Windows machines?
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Can someone confirm that Email Protection doesn’t work for the Mac Mail email platform?
I can read, so I see that it works for Windows and Gmail. I’m just surprised (and disappointed) to have the feature touted to me as a Mac user and Bitdefender subscriber when it doesn’t protect the most common Mac email platform.
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Report on installed applications
We are using GravityZone with a fleet of MacOS workstations. We are trialing Patch Management which is giving us a list of applications that require patching, but is there any way to run a report to list all the installed Applications across the Network? Also, is Application Whitelisting or Blacklisting supported with the…
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Total Security
I subscribe to Total Defender covering my android mobile and desktop computer. I ran a vulnerability scan which resulted in BD reporting two "critical updates" were found. I clicked on the appropriate area but the "working" circle kept turning without updating these two updates. Following this I went to Windows Updates…
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Blocked website
Bitdefender is blocking my IPTV service. What do I do? I can't seem to add the site to the safe list
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How to allow vim...
Hi, Bitdefender is asking for permission every time I want to create a file in Terminal.app. I can see that is creating access for 5 min in Safe Files --> Application Access. But this is a nightmare if you're developing on a Mac. I've not found the way to add vim ( /usr/bin/vim ) as a permanent allowed application and is…
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Disabling CD/DVD Scan does not work.
(Apologies if this has been raised before - I've searched help and the web but cannot find an answer.) Disabling CD & DVD Scan only works for the current session. On reboot it reverts to asking if I want to scan the currently inserted CD/DVD. Is there a way to permanently turn CD/DVD scan off? Thanks in advance for any…
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Cannot scan system
Nothing happens when I select Quick Scan or Complete Scan from the dashboard...can you please advise what to do? I have a little black x on the icon on the top of my iMac.
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Bitdefender blocking Mac cli commands
Bitdefender is blocking cli commands like /bin/mv and prompting for password. How can I allow permanent access for standard posix commands?
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TrafficLight and Adblock Plus
Is Bitdefender TrafficLight compatible with Adblock Plus (https://adblockplus.org/en/)? Will the installation and use of Adblock Plus interfere in any way with the proper operation of Bitdefender TrafficLight? (Thank you) P.S.: I am using TrafficLight (9.4.1) in Safari (17.3) on macOS (14.3).
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com.bitdefender.dmg exception
Ok so I've seen the question asking if this is a legitimate exception and i've seend the feedback that the UI shouldnt show this. Im personally glad that it does - I dont believe a tool liek this should hide any exception. My question is... Why is this ok? Would this be a potential place for malware to hide or does…
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Playing videos from Vimeo (in Whova) in Chrome on Mac - Have to turn off BitDefender Anti-Tracking?
Trying to play videos from Vimeo (invoked within Whova's Web App) in Chrome on Mac - I get the message "Due to the privacy settings of this video, we cannot display this video". Videos play fine in Safari and Firefox. There seems to be an interaction between Vimeo and BitDefender, and when I turn off BitDefender…
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[MAC] Boot & scheduled scans
Hello - researching BitDefender for Mac and after searching this forum and Google, I was unable to find answers to the following questions: 1) Can boot-time scans be monitored, disabled, or configured\controlled in any way? 2) Can scheduled scans be configured? Thanks in advance.
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Does Bitdefender for Mac have a firewall?
I followed the installation video and set up my Anti Virus for Mac, but when I was looking in the system settings under Network it said that the firewall was inactive? Is this the firewall built into the MAC or is Bitdefender using its own? I turned on the firewall under the network settings for the time being.
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Positives in installation of Eclipse app on macOS Ventura 13 (ARM)
Hi! Bitdefender Virus Scanner, v3.17.276** (available on the app store) running a deep scan with full disk access in macOS Ventura 13, found a number of threats on my disks, including decade old spam messages I had passed on to a spam report service, so had never opened and some other threats that I unceremoniously deleted…
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At my wits end: unable to remove virus Trojan.GenericKD.71025853 from InstallerSandboxes directory
Mac Studio M1 Mac OS Ventura 13.6.3 Bitdefender 9.4.1.4 Hello, Bitdefender found a virus which it cannot remove/quarantine and instructs the user to manually remove. Bitdefender Report: We identified a threat that needs to be manually removed. Threat name: Trojan.GenericKD.71025853 Path:…
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How do I stop Bit Defender from blocking external access by Edovia Screens?
I use Edovia's Screens to remotely support Macs. If I am on the local network, Screens connects fine over port 5900, however if I am remote, I can never connect. How do I set Bit Defender to allow remote access from an external device. TeamViewer has no issue, the problem is unique to machines running Bit Defender and…
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SoftRaid
I received a message on my machine (an iMac M3) (not sure where it popped up) that BitDefender is incompatible with OWC SoftRaid. I have a SATA external array that was created using this software. I can find no documentation of that incompatibility and I'm wondering if it is actually true. Any thoughts?
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Bonjour, est il possible de récupérer des fichiers piratés avec extension .jpg.0xxx
J’ai subi un piratage, les extensions de mes photos ont été changées. Voir fichier log en pj
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Why is Bitdefender VPN blocking my comcast e-mail account?
When Bitdefender is enabled on my iMac, I am unable to send or receive e-mail using my Comcast e-mail account unless I disable Bitdefender. My other e-mail accounts are working. Have others had similar problems and if so, what is the solution?
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new once human game. is this a false positive
downloaded from official website and installed. on first run bit defender shut it down and quarantined the main .exe and alerted virus and malware. game wont run now, naturally, is this a false positive i can ignore
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GravityZone Business Security - Blocking random sites
Hi, I hope I find better help here than I have received from Bitdefender Support. I actually have two issues, but I'm going to start with this one and will start a new post for the other. Company background: We are 100% remote, with no servers, firewalls, switches, etc. Everyone works off of their laptops from home and we…
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MacOS 12.7 Quick Scan not starting
MacOS 12.7 Quick Scan not starting. i know I have virus - systems very slow.
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I cannot remove "Antivirus for mac" from my "full disk access" list
When I try to remove the "antivirus for mac" icon from the list of "full disk access" on my mac, it pops back up immediately, without me having put it back. Has anyone else tried this? It started after I updated to Sonoma 14.1.2.