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Total Security
I subscribe to Total Defender covering my android mobile and desktop computer. I ran a vulnerability scan which resulted in BD reporting two "critical updates" were found. I clicked on the appropriate area but the "working" circle kept turning without updating these two updates. Following this I went to Windows Updates…
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Blocked website
Bitdefender is blocking my IPTV service. What do I do? I can't seem to add the site to the safe list
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Disabling CD/DVD Scan does not work.
(Apologies if this has been raised before - I've searched help and the web but cannot find an answer.) Disabling CD & DVD Scan only works for the current session. On reboot it reverts to asking if I want to scan the currently inserted CD/DVD. Is there a way to permanently turn CD/DVD scan off? Thanks in advance for any…
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Cannot scan system
Nothing happens when I select Quick Scan or Complete Scan from the dashboard...can you please advise what to do? I have a little black x on the icon on the top of my iMac.
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TrafficLight and Adblock Plus
Is Bitdefender TrafficLight compatible with Adblock Plus (https://adblockplus.org/en/)? Will the installation and use of Adblock Plus interfere in any way with the proper operation of Bitdefender TrafficLight? (Thank you) P.S.: I am using TrafficLight (9.4.1) in Safari (17.3) on macOS (14.3).
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Playing videos from Vimeo (in Whova) in Chrome on Mac - Have to turn off BitDefender Anti-Tracking?
Trying to play videos from Vimeo (invoked within Whova's Web App) in Chrome on Mac - I get the message "Due to the privacy settings of this video, we cannot display this video". Videos play fine in Safari and Firefox. There seems to be an interaction between Vimeo and BitDefender, and when I turn off BitDefender…
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[MAC] Boot & scheduled scans
Hello - researching BitDefender for Mac and after searching this forum and Google, I was unable to find answers to the following questions: 1) Can boot-time scans be monitored, disabled, or configured\controlled in any way? 2) Can scheduled scans be configured? Thanks in advance.
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Does Bitdefender for Mac have a firewall?
I followed the installation video and set up my Anti Virus for Mac, but when I was looking in the system settings under Network it said that the firewall was inactive? Is this the firewall built into the MAC or is Bitdefender using its own? I turned on the firewall under the network settings for the time being.
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Positives in installation of Eclipse app on macOS Ventura 13 (ARM)
Hi! Bitdefender Virus Scanner, v3.17.276** (available on the app store) running a deep scan with full disk access in macOS Ventura 13, found a number of threats on my disks, including decade old spam messages I had passed on to a spam report service, so had never opened and some other threats that I unceremoniously deleted…
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At my wits end: unable to remove virus Trojan.GenericKD.71025853 from InstallerSandboxes directory
Mac Studio M1 Mac OS Ventura 13.6.3 Bitdefender 9.4.1.4 Hello, Bitdefender found a virus which it cannot remove/quarantine and instructs the user to manually remove. Bitdefender Report: We identified a threat that needs to be manually removed. Threat name: Trojan.GenericKD.71025853 Path:…
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How do I stop Bit Defender from blocking external access by Edovia Screens?
I use Edovia's Screens to remotely support Macs. If I am on the local network, Screens connects fine over port 5900, however if I am remote, I can never connect. How do I set Bit Defender to allow remote access from an external device. TeamViewer has no issue, the problem is unique to machines running Bit Defender and…
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SoftRaid
I received a message on my machine (an iMac M3) (not sure where it popped up) that BitDefender is incompatible with OWC SoftRaid. I have a SATA external array that was created using this software. I can find no documentation of that incompatibility and I'm wondering if it is actually true. Any thoughts?
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Bonjour, est il possible de récupérer des fichiers piratés avec extension .jpg.0x
J’ai subi un piratage, les extensions de mes photos ont été changées. Voir fichier log en pj
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Why is Bitdefender VPN blocking my comcast e-mail account?
When Bitdefender is enabled on my iMac, I am unable to send or receive e-mail using my Comcast e-mail account unless I disable Bitdefender. My other e-mail accounts are working. Have others had similar problems and if so, what is the solution?
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new once human game. is this a false positive
downloaded from official website and installed. on first run bit defender shut it down and quarantined the main .exe and alerted virus and malware. game wont run now, naturally, is this a false positive i can ignore
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GravityZone Business Security - Blocking random sites
Hi, I hope I find better help here than I have received from Bitdefender Support. I actually have two issues, but I'm going to start with this one and will start a new post for the other. Company background: We are 100% remote, with no servers, firewalls, switches, etc. Everyone works off of their laptops from home and we…
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MacOS 12.7 Quick Scan not starting
MacOS 12.7 Quick Scan not starting. i know I have virus - systems very slow.
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I cannot remove "Antivirus for mac" from my "full disk access" list
When I try to remove the "antivirus for mac" icon from the list of "full disk access" on my mac, it pops back up immediately, without me having put it back. Has anyone else tried this? It started after I updated to Sonoma 14.1.2.
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Pre-existing virus to installation of Bitdefender
My iMac with OS 12.6 got infected and frequently displays flags in the upper right of the screen with various messages pertaining to viruses on my computer. Some of the messages reference “my Norton” or “McAfee” antivirus. Other messages promote renewal of those programs. I NEVER HAD ANTIVIRUS SOFTWARE ON MY COMPUTER UNTIL…
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I have a Dangerous Threat on Mac from aceonaillake.com
I have a trojan on laptop from aceonaillake.com I keep getting popups at the right hand corner telling me my Mac has been hacked and I should click on the message to get rid of this. When I click on the message it takes me www.aceonaillake.com Bitdefender blocks the opening of the page but I want Bitdefender to get rid of…
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Conexion sospechosa bloqueada
Buenas tardes. Es bzib.nelreports.net y no hay forma de quitarla
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External hard-drive self ejecting
Hi there I have an issue that I assumed is a virus (?) I bought Bitdefender thinking it would solve it. It hasn't and I am wondering if it is or if anyone might know or explain what is causing it. First thing I am on iMac - Quad-Core Intel Core i7 BigSur 11.7.9 The external harddrive a OWC Mercury Elite Pro Duel is…
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Interference with Time Machine backups
I've had Bitdefender for several years now and it just started preventing my Time Machine backups, any solutions for this?
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Bitdefender prevents Time Machine back up with MacOS Monterey
Hi, I've just installed MacOS Monterey, whilst running Bitdefender Total Security. All seems fine, except the Time Machine back up has stopped working, and Bitdefender reports: "An unauthorized app attempted to access your backups. App: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the…
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GWDNAMOEMIII
Several day's after installing macOS Sonoma 14 this started happening repeatedly : Time Machine Protection Feature: Anti-Ransomware An unauthorized app attempted to access your backups. App: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged We blocked the app to prevent it from altering the content of…
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System Scan Error always at ~471,000 Files scanned since updating to MacOS 14.0 Sonoma
I have tried to run a System Scan multiple times since upgrading to MacOS 14.0, always an error stating to restart scan, at about 471,000 files scanned. I tried to re-install Antivirus for Mac but this issue persists. Quick Scan works OK I attempted to send information to Customer Support and every attempt there ends with…
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Ads going to Calendar
Hi All. New to Bitdefender, and to this group. Recently, like for the past week, I've been getting ads that are going directly into my Calendar. It appears to be a "phantom email". Self made up word, email that doesn't show on my iphone, but does flash momentarily on my iwatch and on my windows based laptop. The email…
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Can You Help Me Determine If Bitdefender Agent Is Working?
Every time I login Mac I receive BD notifications (100!). I try to open them but can't . I try to login to BD Agent (att) . BD ID, psw, 2FA are all accepted . BDA then pops up request "Bit Defender Agent ... wants to make changes" for my Mac psw . I enter the password and nothing happens . It doesn't look like BDAgent is…
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BitDefender finding a lot of infected files in Safari's core folders--coincidence?
Yesterday I updated Safari to version 16.6 (with Monterey installed as the OS, not Ventura). Later that day BitDefender notified me that a number of files had to be quarantined. They were all listed as trojan horses. Furthermore, ever single file that was quarantined was in one of two folders:…
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Bitdefender and OpenCore Patcher
Hi, I use an old 2014 Intel-based Mac with MacOS Ventura. To make this possible, I use OpenCore Patcher. But BitDefender cannot even complete a system scan on this system. Is OpenCore Patcher the culprit?