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Mac OS Recovery Disk
My Mac OS got infected by malware that keeps crashing my Mac and that now is preventing me from being able to login, and BitDefender didn't prevent the infection. I now need a Recovery tool to boot from to disinfect my Mac and it appears that BitDefender removed this valuable feature 5 years ago??? The Environmental scan…
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Bitdefender Dashboard and notifications
Bitdefender Dashboard keeps recommending I turn on notifications even though they are all enabled in the Mac System Settings. How do I prevent this re-occurring?
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Why does bitdefender block my outgoing mac mail and/or gmail?
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How to stop scanning of DVD and flash drives in Bitdefender?
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Anyone Else Keep Having MacOS Client Log Out?
I have four MacOS machines on my network. 3 MacBookPro Touchbar based and one pre-touch bar MacBookPro. I also have Windows and Android devices on the account that don't have this issue. The three touch bar macs which are most frequently used keep forcing me to log them back in via the BitDefender AV Agent every day or so,…
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JS:Trojan.Cryxos.14104
I received the following message in Bitdefender. When I navigate to the Data folder, there is no folder "tmp" so I cannot go further to manually delete the threat. Please advise.
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Bitdefender blocking Mac cli commands
Bitdefender is blocking cli commands like /bin/mv and prompting for password. How can I allow permanent access for standard posix commands?
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WHY is nobody talking about Banshee INFOSTEALER
having a paid subscription i wonder why after it has been known for over half a year with a recent This seems a pretty serious danger update Nobody is talking about the Banshee? this some serious stuff but now i doubt Bitdefenders capability just a random link…
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Can someone confirm that Email Protection doesn’t work for the Mac Mail email platform?
I can read, so I see that it works for Windows and Gmail. I’m just surprised (and disappointed) to have the feature touted to me as a Mac user and Bitdefender subscriber when it doesn’t protect the most common Mac email platform.
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Interference of bitdefender with terminal ?
I am struggling since months with the fact that each time I install Bidefender, I start to have issues with the terminal. Opening MacOS terminal, each time open bitdefender with a POP-up of asking to allow or block a terminal command that I didn't ask. Not sure my Macbook is infected or not. This is happening on all 3…
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Terminal Commands Blocked
I have an issue whereby BitDefender blocks the command every time I enter a command in the terminal on macOS (e.g. mkdir, touch, mv). I am given the option to authorise the command by entering my password; however, I am only given the option to allow this for 5 minutes. I have allowed application access under ransomware…
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Why Does Each "vi" Session In Terminal Ask For An Admin Approval?
How do i stop this behavior from reappearing every 5 minutes? Trying to edit my .zprofile and it is driving me crazy.
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Safari - Bitdefender VPN prevents downloading of pdf from my energy supplier's site
If I request download I get a "Safari Can't Open the Page" error with a long address. If I stop Bitdefender VPN, the request runs and downloads the required pdf. This does not happen on all websites. I've tried split tunneling to no effect. Anyone got any ideas?
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com.bitdefender.dmg exception
Ok so I've seen the question asking if this is a legitimate exception and i've seend the feedback that the UI shouldnt show this. Im personally glad that it does - I dont believe a tool liek this should hide any exception. My question is... Why is this ok? Would this be a potential place for malware to hide or does…
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bitdefender trojan.generickd.74980773 - false positive?
I got this trojan on my rather new macbook. Is this a false positive? I got it in the path /Users/cedric/library/mail (see added picture). I thought macbooks usually are safe of trojans? Thanks a lot!!
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Scam Copilot
There really needs to be a way to disable the scam copilot. The constant popups are annoying.
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Help!! - Mac Bitdefender Shield turned off?
Mac Studion Sonoma Bitdefender Shield is showing as switched off, Nothing I have tried (Uninstalling Privacy & Security etc) does not work. I have not updated my OSX to Sequoia .. Any solutions out there? Thanking you in advance
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ethminer-m1 quarantined by Bitdefender
I was looking Inyto ETH mining and came across Bitdefender immediately quarantined due to Application.MAC.Generic.2154. Any advice?
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Toegang van Bitdefender tot je Google-accountgegevens.
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Did I compromise security by manually removing com.bitdefender.dmg from scanning exception list?
I recently saw that com.bitdefender.dmg was in the scanning exception list. I removed it from the list, thinking it was some sort of bug. I later found out from the forum post below that this is expected behavior. I haven't seen the exception pop up again during scans, including scans of .dmg files. In the explanation for…
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Suspicious.cloud.13 Part 2
Today, Bitdefender Antivirus for Mac posted two "Threat successfully deleted" messages. QUESTIONS I would like to understand more than what's stated in the previous "suspicious.cloud.13" post ( Suspicious.cloud.13 is a cloud based detection by bitdefender which is independent of signature based detection that is created by…
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Bitdefender: Safe
I deleted from my gmail my Bitdefender: Safe folder. I didn't realize it would wipe out emails I needed. I cannot get them back from Gmail, wondering if I can get them from Bitdefender?
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macOS Bitdefender Ultimate Security Plus
After months of hesitation for using things such as Bitdefender's spam filters, VPN, etc., I finally became convinced to use everything and upgrade to ultimate security plus. I really like it, but one thing that I have found annoying is the scam copilot. I would like to disable it — or at least remove the scam copilot chat…
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Chrome Web Protection - Adding Exception Lists
I never thought I would enable this, but I ended up enabling it. Bitdefender has gradually settled in and I'm starting to trust it more (although not a fan of all the frequent things reminding me of things to use — like the password manager as I am very loyal to Bitwarden). For the Chrome extension exception list, can I…
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Updated my Macs to 15.0.1 and now both Macs show Bitdefender expired
I Updated my Macs to 15.0.1 and now both Macs show Bitdefender expired. I tried to reinstall and disable/enable full disk access but to no avail. My Macs: M1 Pro MacBook Pro and M1 Mac mini Please advise. It was working fine on Mac OS 15.0 but after updating to Mac OS 15.0.1 and it stopped working.
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Where are my Bitdefender Scan logs Stored?
Where are my Bitdefender Scan logs Stored? Thanks!
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Repeated versions of the same threats via Safari
Bitdefender detects and deletes the threats, is there a way of finding out who sends them?
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Safari pop up from the side of my mac every 5 mins re: A VIRUS ALERT
PLEASE HOW CAN I STOP THIS ON MY NEW APPLE LAPTOP. SOMETHING HAS UPLOADED, DON’T KNOW WHAT, BUT THIS POP UP KEEPS POPPING UP AT THE RIGHT HAND SIDE OF MY MAC EVERY 3 MINUTES OR SO. I’VE TRIED EVERYTHING INCLUDING RESTARTING, NOT USING SAFARI - BUT IT STILL POPS UP. CAN ANYONE ADVICE WHAT I CAN DO?
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Firewall , alert mode - error
I have a problem with the firewall. Bitdefender itself is letting all my traffic go to the network and the “alert mode” option turns itself off. I noticed that this happens when using Office365 or Exell. You can't even turn on this blocking because it bounces to off. The worst part is that the firewall itself lets go of…
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Unauthorized app attempted to access your backups
I receive this message several times a day and would like to know how to resolve the issue. The rest of the message is: App:/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the app to prevent it from altering the content of your backups. I am currently running MacOS Monterey 12.5.1