Traffic light and Adtracker, Privacy warning and Data
HI all
New to Bitdefender on Mac OS and iOS.
Have a query please.
Before BD I have sophos home and it was simple. A top of the screen popup that ran an antivirus on a schedule or you ran it manually. Macs are safer than Windows 10/11 PC's and this software was fine.
SO I upgraded I thought to BD and it looks great and has lots of options.
2 of them are Traffic Lights and Adtracker. These however in Safari ask for high level permissions which end up showing that TL and ADT can 'change the website and view credit card details' or words to that affect.
Just want information do BD look at? I would imagine its just the URL, but do you feel safe running these extensions knowing that any credit card info you use is being looked at by BD?
Can we have some clarification on this please. At present I only have the antivirus turned on.
Many thanks
Best Answer
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Hello @TheRookieGB,
The access between the urls on the page and its content is not differentiated, the permission Bitdefender is requesting is to have access to all domains, so that it can scan their urls. But that's just the message that Safari displays, if Bitdefender requests this kind of permission. Obviously, the software doesn't actually "look" at payment details or any other information which is not required in its activity.
Bitdefender offers data security solutions and services. Their goal is to ensure information and network security by providing quality solutions and services in these areas while also respecting privacy and personal data of customers, Internet users and business partners. For this purpose, Bitdefender collects only that personal data absolutely necessary for the specified purposes, on a best efforts basis.On this occasion I add the fact that Bitdefender's privacy policy complies with the applicable data protection legislation, such as the EU General Data Protection Regulation (GDPR – Regulation 2016/679), as well as other data protection requirements in any of the jurisdictions where Bitdefender operates. Furthermore, all Bitdefender information security policies are ISO 27001 and SOC2 Type2 certified.
I hope the information brings peace of mind.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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Answers
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Kindly contact Bitdefender support by visiting
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get immediate update, make use of the chat option. Bitdefender support may require logs and will assist you in generating them.
Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.
Regards
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Bitdefender Ultimate Security Plus (user)
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many thanks for the detailed reply.
It has in some ways settled my mind as to what BD is doing with such a high level access.
Can I also ask. Does this effect the built in virus protection and sandbox of a Unix based Mac OS system having BD run these services also. In other words does BD add extra protection ontop of MacOs itself or does it take over from some of the great built in features the OS already offers?
Thanks
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