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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Immunise USB Has stopped AutoPlay and destroyed two 8TB hard drives
I accidently clicked the Immunise USB button within the pop-up 2-3 days ago, and since then all of my USB devices will not autoplay no more. Support has completely blown me off numerous times on 12/26/2025 and disconnected my calls numerous times. WTF? I pay for Bitdenfender and this requires resolution ASAP!…
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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How to unblock PowerShell blocked by Bitdefender?
Hi, Bitdefender seems to be blocking PowerShell on my system. I need to use it for legitimate purposes, but it gets automatically blocked or closed. How can I allow or unblock PowerShell through Bitdefender? Thanks in advance for your help!
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Samsung DEX
Schützt Bitdefender Mobile Security auch zuverlässig, während man die Samsung DEX funktion nutzt? Funktioniert z.B. der link Scanner, Phishing Schutz auch dann einwandfrei? Ich zweifel, da ich bei dem Besuch auf einigen Websiten keine Warnung bekommen habe, im Vergleich zu der von mir bisherigen Internet Secutrity Lösung.
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dozens of BDExtensionCommunication processes eating 99% cpu
Two days ago, Bitdefender started spawning dozens of BDExtensionCommunication processes, which consumed 99% of the CPU. (I'm presuming there was an update). I killed them, and the cpu returned to normal. But they came back. A reboot did no good. A removal and reinstall did no good. Disabling Bitdefender did no good. So…
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VPN IS a Disease In My Mobile Devices
I recently purchased Bitdefender for my Mac and mobile devices. Shortly after installing it, I began experiencing intermittent internet loss on my mobile devices. Within a few days, I lost internet access completely. My Wi‑Fi signal showed full strength, yet I had no connectivity. It didn’t occur to me at first that the…
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Confused about "Immunise USB:" notification every time I put my USB card into my computer
I always click on the option, but it does not seem to have any effect. Each time the same message pops up! Some background info. I have one USB card I use for results from a medical device. This has a large number of very small data files but no executable files. I don't want it scanned each time I put it into the computer…
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New Standard in Tech for Secure Communications & Preventing Breach of Data
As technology evolves, secure communication and data privacy are becoming top priorities. New standards like stronger encryption, privacy-first app design, and better protection against data breaches are changing how we communicate online, but the question is, are they truly effective? Share your opinions or ideas: Are you…
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Difficulty accessing Unity learning presentations offline – how do others handle this?
While learning Unity, I often depend on official documentation, but some advanced concepts (performance optimization, lighting pipelines, mobile builds) are explained much better in SlideShare presentations shared from Unity talks and game dev conferences. The real issue I face is that these presentations are not always…
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Bitdefender virtual disk
Even after searching and seeing to update to the newest version of the Free version, after awhile the virtual disk is popping it's useless self up again. Is there an actual solution to this? It does seem like it showed up after installing the newest version of VirtualBox. I will uninstall both, then reinstall Bitdefender…
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Crypto Cheating
Coinarch.net is definitely fraudulent website of depositing crypto currency and stole it is doing the transaction for domain selling. The community of Finance has to report this website worldwide…
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Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
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Safepay and Signing into Fidelity
This has just started recently. I have search for a way to correct without sucess. When I sign into Fidelity via Safepay, I get the following from Fidelity "Sorry, we can't complete this action right now. Please try again." Then if I try to resign back in I get the same message. If I sign into fidelity without Safepay I…
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"Premium Security" Upgrade Did Not Replace "Total Security"
Hello All, I've got a problem which I'm hoping someone in the community can help me with. I used to have a subscription to "Total Security" which is expiring in a few days, so I have upgraded to "Premium Security". I'm on Windows 11. However my Bitdefender app on the laptop still says "Bitdefender Total Security", not…
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Secure Pass trial expired emails even though Secure Pass is included in Total Security
Some time ago, I tried to activate a Bitdefender Secure Pass trial from the Bitdefender website. At that time, I received an email saying I couldn’t use the trial because I had already used one before. So I assumed it didn’t activate. Later on, I purchased Bitdefender Total Security (1-year subscription), which clearly…
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Any excessive delay in refunds atm?
After I installed an anti-virus product, I found I could not use 75% of the Internet or even access Bitdefender's user guide! So I uninstalled it and requested a refund. This was six days ago now and I see from other threads I should have had a response within 72 hours max and probably sooner. Even if you only count…
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Sandbox Analyzer – “Portal not available” error when submitting files
Hello everyone, We are experiencing an issue in GravityZone Sandbox Analyzer. When submitting files for analysis, we consistently receive the error: Failed – Sandbox Analyzer Portal not available This has been happening for a while and does not seem to be file-specific. Has anyone else encountered this recently? Is this a…
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IOS: Is Web Protection the same as VPN?
I have Bitdefender total Security. The VPN on my iphone automatically is connecting and using Web Protection from Bitdefender, but if I go into the Bitdefender app and click on VPN, it says it is not connected. I know I am on some kind of VPN because in the upper right corner of my iphone screen, it says VPN Is connected.…
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[BUG] Bitdefender Free Version causes FC25/FC26 EA Games to crash
Hello, I’m encountering a reproducible issue when using Bitdefender Free together with the games EA Sports FC25 and FC26. Issue Description When Real-Time Protection is enabled, the game crashes during the initial loading screen (right before the main menu). As soon as I disable Real-Time Protection, the game launches…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Real Time Like Pc In i phone 14 Pro Max
🙏🙂 Bitdefender Team ! Question : Product Mobile Security in Real Time Feature Like Pc In i phone 14 Pro Max ?
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Possible Yahoo email account takeover and suspecting someone has access to my PC
Someone in either Georgia or North or South Carolina have taken over my email account as well as lodged themselves into the computer so that maps and store locations indicate one of these locations not my own in Missouri..
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[Proof] Why I switched from Local AV (Bkav) to Bitdefender: 1s vs 2 hours scan.
Subject: Eye-opening comparison: Bitdefender’s thoroughness vs. a local AV’s surface scanning Hello everyone, I am a user from Vietnam, and I would like to share a recent experience that completely changed my perspective on cyber security, specifically why I decided to switch from a local antivirus (Bkav Pro) to…
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Does the firewall of total security filter security risks of online games too?
Does the firewall of total security filter security risks and expoit possible connection of online games too? example: Unreal-Engine v1 to 2.5 How can I check if a port listen from the internet.
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Will single device license work on Total security account?
I am running bit defender total security trial license on my single device. In the console it says upto 5 devices. I actually need bit defender total security on only one device. If I buy a one device license, will it work for me? Or I must buy a 5 device license to be able to use bit defender total security.
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Adobe and Topaz Downloads Fail
I'm having problems with Netgear Armor interfering with downloads and updates from major photography programs; Adobe PS and Lightroom, Topaz Suite. I disable VPN and turn off Netgear Shield but still get the protection message to Allow of 5 minutes which isn't enough time. Once the update gets interrupted it fails and I…
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NordPass to Bitdefender SecurePass import and login
I am working to move from Nordpass. I can not find an import, but I am using both for a while. Everytime I want to activate Securepass, I have to give biometric signin, main Bitdefender login, Securepass login and aditional biometric login. There must be an easier way.
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Get the VPN task bar icon on Mac to indicate whether connected or not?
Hi My old windows 10 BD VPN task bar icon was red with green dot when the VPN was active/connected. On my new Mac it is just white and have to click it to show VPN window to get status. Surely BD can add some feature to the icon in Mac (like a tick or cross) to show the connection status? Is there a way to tell connection…
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Bitdefender not updating, just sits for days
I use the update when requested, but it never updates….days
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Task Scheduler?
Why can't i use it execlusively on my own terms rather than depending on Agent's ability to schedule the inconvient timings? plus also wanted to execute the task scheduler to this bitdefender; why can't i do this?