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Pre-existing virus to installation of Bitdefender
My iMac with OS 12.6 got infected and frequently displays flags in the upper right of the screen with various messages pertaining to viruses on my computer. Some of the messages reference “my Norton” or “McAfee” antivirus. Other messages promote renewal of those programs. I NEVER HAD ANTIVIRUS SOFTWARE ON MY COMPUTER UNTIL…
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when will India server be added ?
Hi Team, Any idea when will the India location be listed in the locations option? I purchased bit defender VPN mainly to connect to India. Regards, Guhan
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Help - registered email no longer accessible, need to change it
I no longer have access to the email address with which my Bitdefender account is registered. Recently I had to format my PC and need to reinstall Bitdefender. However, it keeps sending verification email to my old email to which I do not have access anymore. How do I get back my subscription to my new email address?
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No updates in 48 hours redux
Greetings, all. New BitDefender subscriber. Installed on iMac 2 weeks ago running Sonoma 14.1.1. Working well as best as I can tell. Until two days ago, was receiving automatic updates about twice per day. Now no new updates in 48 hours. Am able to manually check for updates and am told I am up to date, although it agree…
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SAFEPAY
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Chat function
I was wondering if it was possible for the future to actually have a kind of chat function between devices or even better with any users who have bitdefender installed? It's paranoid times and finding a good messenger is hard, and I would rather have a messenger I trust and actually pay for.
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Improve Anti Tracker with important features
Hi, It would be great if the Anti Tracker extension can include Scam protection, ads/popup blocker and other important features which will help users stay safe in the digital world enabling a smooth and safe experience
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VPN kills wi-fi on iPhone 11, iOS 17.1.1
I upgraded my iPhone 11 this morning to 17.1.1 and wi-fi service to the phone immediately became severely affected. Google search would work for maybe 30 seconds and then say I had no wifi connection. All my apps and connections to my security system, iRobot, and other devices died. I spent at least two hours searching for…
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central account not accessible due to email problem
When I log into my central account a verification code is sent to the registered email address. The problem is that the email arrives with a delay, by the time I receive the code it is too late to use the login. So I cannot change the email address either. Is there a way to solve this ?
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my Device Autorun got enabled by itself
my Device Autorun got enabled by itself after I have made sure it was disabled what are the causes for that ? is that a security issue ? thanx
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what is Attack.HTTP.NSE.2 in BitDefender?
We have this Notification in Bitdefender. Content Control: Network Attack Defense has blocked an attack attempt your device is being used to conduct an attack attempt of type Attack.HTTP.NSE.2.Please contact your system administrator. Upon checking the URL or IP is 10.0.1.53 and 10.0.1.55, this is a local IP right? What…
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why my sandbox analyzer inactive?
i have followed the docs https://www.bitdefender.com/business/support/en/77209-376317-sandbox-analyzer.html but not working for me.
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when I last restarted my computer it started with the attached problems
when I last restarted my computer it started with the attached problems.. does anyone have idea ? is it a security risk ? thanx
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Can't Run Scan
I get this error when trying to run a quick or deep scan, I down loaded a a dvd copy program for cnet, and it locked up my computer on the reboot. I did a system restore to 4 days ago. seems to be working fine, but I was checking the system to make sure something wasn't hidden some were and noticed I can't scan, that seems…
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Cannot read properties of undefined when opening Password Manager in Chrome
Hi, When I click the Password Manager icon in Chrome a window opens and after a few seconds I get the following message: TypeError: Cannot read properties of undefined (reading 'length') at Object.children (chrome-extension://ibkoenhablealnikeefmjineccmgegmh/src/ui/ui-main-b63c89a3a361c58e3ead.js:1:413731) at l.render…
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Bitdefender Mobile Security for Android -- only?
I just started using Bitdefender Mobile Security for Android on my Android phones and tablets. But I was wondering... I also have Android apps installed on devices that are not Android devices -- an Amazon Fire tablet and a Chromebook. Is it worth installing Bitdefender on those devices as well, to protect those apps? Is…
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DISABLE SAFEPAY!
A quick check shows threads started in 2012 about users frustrated with Safepay popups. It's 2023. Why is there no fix for this? I want to DISABLE it completely. I'm an adult. I don't need mother holding my hand when I visit Amazon (yes, it pops up even on Amazon) or my bank. Saw a 2017 thread about it popping on B of A.…
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Dangerous link or false flag? "Uniswap"
When I try loading the most popular decentralized exchange in the world "uniswap" Bitdefender pops many many warnings. Can anyone Check? I can't post links in this discussion forum for some reason, but it can be seen in the pictures provided below that it routes my connection through ipfs. I reported through…
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How do I turn OFF VPN?
I'm not paying for nagware. How to I turn OFF this VPN "Free trial"? I don't want the free trial, it's not worth it.
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Weird AntiVirus behavior
Hi I was wondering if anyone has had the same problem as me and anyone could give be some advise. I have been writing a software product for the last 18 months and I haven't had a problem during that time. Last night I updated by BitDefender and it said that my application that I have been creating is infected. I have…
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VPN Protocol
Hello, I am using Bitdefender VPN. Why in the PC version there is no option to choose the connection protocol as in Android. For example, on Hydra Catapult
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Network Attack Defense Exclusion
Hi All, One of my customers has a problem with access to the PHP MyAdmin server (Apache). When the Network Attack Defense is active i cant open the login screen of de server, when i disable the policy it works. So i need to make an exclusion, if that is even possible.... I tried exluding the website under: Network…
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Can't install Total Security
Hello, I am new here in the community and have a question, for sure somebody asked already. I bought a total security protection but I can't even install to my new laptop.
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UI Change
Ditch the windows metro inspired user interface because I hate it. Go with something similar to iMac ui style or with what others have done like f-secure’s rectangular streamlined UI. Or give us new color skins to play with. Just thought metro apps styles sometimes just suck.
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VPN vs. Smart DNS: Which One’s Better at Protecting Your Privacy?
VPN and Smart DNS proxies are handy if you want to hide your digital identity from various online services. However, their functionality is wildly different, and one of them is considerably more effective than the other at safekeeping your privacy. It’s no secret that VPNs are one of the most efficient ways to anonymize…
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Specific remote address through firewall
Hello, according to Firewall settings, I have to create a rule to allow remote IP address to reach the machine. The rule for "All Apps + Any Network" works fine but I want to restrict the access to a specific remote IP address. Once I set it in Custom Remote Address, the incoming connection stop working. If I understood…
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How to track my refund request Ticket Status?
I'd like to know if someone attended to my two submitted tickets - number: 1008817622, and number: 1008820597 . Thank you in advance! :)
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Shortcut virus not detected
After i was enfected by a shortcut link i've deciced to buy a Bitdefender license for my laptop. My usb pen was once again at my work computer, once i've inserted in my laptop bidefeder did not find any issue (while free avira detected it at work). How can I clean my usb pen? How can I make a deep scan for any possible…
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Bitdefender Ultimate 2024
I have been using Bitdefender Total Security for three years. Now, I am planning to move to Bitdefender Ultimate 2024. My current plan will expire on November 26, 2023. If I purchase it now, will the subscription start currently or on November 26, 2023?
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Don't Renew Early........
So apparently, I was offered an opportunity from the Bitdefender app on my computer to renew my license early in November of 2021. My license was not to expire until January of 2022 but I figured it was a great deal and it would beat me forgetting to renew in January. Fast forward to today, where I see my subscription has…