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Recent Locations on Windows App
The iOS app quite nicely shows recent connections that can be easily tapped and used. What in the cousin-inconveniencing **** was the logic behind the decision to deny this feature in the Windows app? Unless I'm just blind and not seeing it, the Windows app requires you to type in a connection and search for it rather than…
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Brand new as of today installation of bitdefender requires updated IE 11
I spent a few hours getting all prereqs and KB articles installed only to get a non-working, non-updating program that shows a screen that tells me that my IE is not up to date. Are you all right? This is 2023, and no one uses IE 11. It is not supported as of 2022. It is not possible to get further updates yet you require…
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False positive: dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798
""" Infected file detected 10 minutes ago Feature:AntivirusThe file C:\<redacted>\dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. """ File was downloaded from:…
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BitDefender prevents me visiting mail.yahoo.gr
Bit Defender reports the followning Suspicious page blocked for your protection https://mail.yahoo.gr/ Your connection to this web page is not safe due to an unmatching security certificate. This means that the certificate was issued for a different web address than the one it is being used for, and you run the risk of…
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Email protection for android mobile
I upgraded to premium protection but it can't get email protection to activate. When I go to the security page of Bitdefender central it won't load and open at all
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Is this email valid:bitdefender@2checkout.com?
Hi there, Is this the a valid email adress bitdefender@2checkout.com or a scam? Accidentally clicked a link in the email that was strange/faulty? Thanks! :)
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BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
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Unable to Uninstall Bitdefender
I am trying to uninstall Bitdefender, to reset my Settings password. After getting the message "you need Admin permissions", I used the Bitdefender Uninstall/Removal tool, yet it still refuses to delete everything - now it says I not have sufficient access and need to contact Admin. What is up with this, why is it so…
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Does Bitdefender Password Manager auto fill usernames and passwords on Windows Chrome
Just installed Bitdefender total security with password manager. Imported my password info from Kaspersky. The information for various accounts is correct and I've enabled auto Login on some accounts to test the password manager. However, the username/password information is not auto filled even with the auto login feature…
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can i setup bitdefender vpn on linksys wrt32x router
can i setup bitdefender vpn on linksys wrt32x router ?
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Bitdefender Blocking app after download
Hi Bitdefender is blocking one of my apps from installing even after allowing it in the exemption list and clicking i understand take me there anyway.
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How to open PDF after installing Bitdefender
I cannot open any PDF after installing Bitdefender - when I try to open a PDF it just gives me another notification of a pdf download.
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ExplorerPatcher detected as false positive
I have been using ExplorerPatcher (on github, apparently I have to "be around longer" to post a link, despite working in IT for over about 30 years now) on Windows11 for over a year. Bitdefender will no longer allow me to download the Setup file, claiming (incorrectly) that it is infected with a "Generic Trojan". Despite…
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Bitdefender and Outlook not updating - Old issue, what's the fix??
I've only recently moved to Bitdefender and appear to have the VERY OLD issue of Outlook randomly not updating. The Bitdefender Helpdesk have given me the "opportunity" to help them analyse this problem by doing various tests for them but surely they should have a solution by now?? This appears to have been a problem for…
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How to remove/ prevent parental spy app ?
My Android phone is likely get infected by those apps for misusage. I already tried to factory reset but I'm not sure if it is enough or not? Can you pls give me some advices on this subject? I've installed anti virus program bitdefender and one more. Is there anything else that I have to do?
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I lost my recovery key
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Pagefile.sys listed as trojan
Hey, I was running bitdefender as I usually do when I start my pc, and I got a pop up that "D:\pagefile.sys" is infected with "trojan.pws.ebaypass.a" as well as two temp files in bitdefender were also infected with this. Bitdefender deleted it's two temp files but I'm stuck with what it says about pagefile. From looking up…
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Michigan woman loses thousands in Gift Card-fuelled Tech Support scam
A Fairfax man, Sunyu Qian, has pleaded guilty to orchestrating a series of scams that defrauded victims of over $1 million. Among these fraudulent schemes, Qian used a sophisticated cyber-security gift card scam that tricked unsuspecting victims into purchasing gift cards to “resolve” fabricated subscription issues. Months…
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Forget Bitdefender
New subscription. Microsoft will not verify product and Bit defender unable to assist. Have spent 2 days on this and just as difficult to get my subscription back
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Bitdefender Online Threat Notification
Hi I consistently receive this notification from Bitdefender everytime I open Chrome browser, and keeps notifying me every 2 minutes, which is rather annoying already. I've noticed I had this after rolling up a Windows update. How can I resolve this like if this is a malware thing can it be removed? Or at least the…
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Uncorrected Distorting in Apps
I thought I had this corrected with updating the driver and setting the text size to 200%. It was working great for days. Several days of all is well. A number of shut downs and restarts over days when I go to bed. Shut down the machine last night when all was working good. Restarted this morning to find that when I now…
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Controlled Folder Access
Whilst running Bitdefender, Windows Defenders "Controlled Folder Access" cannot be used, as Defender Realtime Protection must be enabled, which Bitdefender replaces. This feature would be extremely beneficial for a number of use cases. Would Bitdefender consider implementing such a feature under the Ransomware Protection…
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Updates take a long time and render my PC unusable while updating.
Why can't I choose when to run the update so my work is not interrupted?
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I am unable to download my newly purchased Bitdefender. Can you assist?
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Data breaches showing on Bitdefender Mobile app
There is a list of data leaks showing on my Bitdefender mobile app. What do I do about them if I never used those websites or created those accounts? Attaching a screenshot here from my phone - please let me know what to do? Thanks, Sally
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How can I clear the history of blocked threats from Bitdefender Central?
I think there has to be some way to clear the history of blocked threats in Bitdefender Central to protect the privacy of each user. What do you think and do you know a way to do it?
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trojan.genericKD.74065074 is this a false positive
File: "Redragon S136_Setup.exe" from redragon
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Pages/Apps not loading while using VPN for mobile security |only when switching from wifi <-> mobile
Dear Bitdefender Community, I’m using bitdefender mobile security on my iPhone 12 Pro with the latest iOS version and bitdefender app is also up to date. Sometimes I need to switch from WiFi to mobile network or vice versa with pages are not loading or apps not loading with internet use. Apple said that it can be caused by…
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What is the path to start BitDefender's VPN?
I was having about a 1 second to 50 second delay for Windows 11 to display the desktop icons. The delay varied. The task bar displayed and then had to wait for the desktop icons to display. I found that the delay is being caused by the BitDefender VPN app in Win11's startup. Disabling the VPN app from startup, the desktop…
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How should I organize my spreadsheet for password import?
Hi, I apologize if I don't organize this right, I am new to the community. I am trying to import all my passwords from Norton, but when I go to do it, I see they dont have the option. Any help?