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SMS scam not working after new install
Hi All, having just purchased total security and installed on mobile samsung s10+ i cannot get sms scam module to work, shows its not working, confirm you want it on, confirm turn on, next screen just hangs and only way is back. Have raise ticket but very poor response for BD blaming phone manufacturers for turning it off…
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Malware Server - Urgently Block - 101.99.91.210
[*url removed by @Flexx *] Refer to Link VT Graph https://www.virustotal.com/graph/gf3a6c2830d044fada20e07e6f077d1d7b58edb4bb78e48cba6887c6a0411fa87 https://www.virustotal.com/gui/ip-address/101.99.91.210/community https://www.virustotal.com/gui/domain/wpad.wifizone.org VT: 11 Malware Detections…
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Spectrum on Mobile
Spectrum App will not work in full screen on my iPad or iPhone unless VPN is deactivated. Any suggestions? Are the developers are aware of this? Thanks
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Malware Server - Urgently Block - 111.90.151.61
[*url removed by @Flexx *] Refer to Link VT Graph https://www.virustotal.com/graph/gf3a6c2830d044fada20e07e6f077d1d7b58edb4bb78e48cba6887c6a0411fa87 https://www.virustotal.com/gui/ip-address/111.90.151.61/community Domain hosted on this IP is https://www.virustotal.com/gui/domain/aws1.wipro-cloud.com Thanks and Regards…
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Remote system scan?
Just what does the remote system scan do? And how long should it take. It's been about three hours now, and the only feedback I have gotten so far is "Processing your command ..." and a little spinning icon. Is anything actually going on?
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New Q&A session! Meet the people who developed Chat Protection and ask them anything
As you may have already found out, Bitdefender created the first real-time chat protection capabilities for mobile-based instant messaging applications, available to Bitdefender users since November 2022. Chat Protection is incorporated into Bitdefender Mobile Security for Android through Bitdefender Scam Alert technology,…
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Breach notifications
I do not recall any of the sites reported to my email address
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Windows Hello
Hi all, I would like if Bitdefender technicians gave the possibility to unlock Password Manager with Windows Hello or with a pin. I use the computer at home, I understand that for the office it's safer to put the Master Password, but at home I'm safe. Salve a tutti, mi piacerebbe se i tecnici di Bitdefender dessero la…
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Bitdefender Antivirus Plus Dashboard disappeared
I'm just posting this in case it helps someone. After many back and forth with support and mounting frustration this finally worked for me. So one day my paid Bitdefender Antivirus Plus Dashboard disappeared. Gone from my system tray. Clicking on the desktop icon brought nothing up. It was strange I've been using it for…
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Purchase 10 Device subscription and share balance subscription with friesnds
Hi, I need to re-activate the Total security on my Laptop. But Bitdefender does not allow the purchase of only 1 device. If I purchase 10 Device subscriptions, Can I share the balance of 9 device subscriptions with my friends? Can they register BD Central by their own Email address? Is 1 year subscription period starts…
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Advance Threat Protection blocks grammarly in Microsoft Word on Win 10
I've tried to put exceptions for Grammarly (in Word) into Advanced Threat. Grammarly will only load when I turn Advanced Threat off. Does anyone know a way around this? Thanks.
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Bug In Security Widget. Any Fix?
There is a bug in the widget that is quite annoying. When you go to fullscreen and go back to the desktop, the widget has some toolbars on the sides and they don't disappear unless you restart the computer. This bug hasn't been fixed for a long time. Greetings.
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Unscheduled scan runs 1Hr after system start-up (every time)
Internet Defender (5 Device, 3Yr licence) Windows 10 Pro (build 19043.1586) Ryzen 5800x, 32GB RAM, 1xNVMe (OS), 1xSSD, 3xHDDs I have already posted this fault on Reddit and also had some back and forth with email support. Someone else has replied on Reddit that they have the same issue, and we have both narrowed it down to…
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VPN
Why does my Bitdefender VPN silently switch fm my chosen USA connection to Turkey?
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Can you return to the Wallet?
I have just purchased BD Premium Security and tried the Password Manager which has proved disastrous. How do you return to the Wallet? Principally there are two users (on a TEN device subscription) but you can only have ONE password Manager account. This is unacceptable. However I can see no way to return to the two…
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Ability to Set Multiple Wifi Networks as Home Network
I had this Annoying Pop-up asking to Set Home Wifi Network even after I set Multiple times before. I have two Wifi spots at home with same name. I checked WiFi Security Advisior in Vulnerability and found that wifi network has listed twice though I could only choose one at same time. In my office, we have three different…
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Demande de remboursement
Bonjour, Le 14 avril 2023, j’a
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Forgotten Recovery Code...can it be reset?
Forgotten Recovery Code...can it be reset?
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Where is my Password Manager?
Yesterday I purchased Bitdefender 'Total Security' and today I purchased 'Password Manager.' I created a master password as required then went back to Bitdefender, clicked privacy and expected to see the add-on in there. Nope 😶 nothing there? So, I searched among all my apps. Nope 😕 nothing there either? Please, can anyone…
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What is this? rerun (32 bit)
Over the last 6 or so months I have noticed a pattern where my laptop starts working very hard, all the cooling fans kick in and the hard drive activity goes way up. When I check task manager, one of the main culprits is 'rerun (32 bit)'. Stopping the process doesn't seem to stop anything noticeable and the high activity…
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Access is Denied (os error 5)
Hello everyone, Before I explain the problem I am having, I just want to say that I have reached out to the Microsoft Windows and Rust communities in an attempt to find a solution. I have had the rust language installed on my machine before and had no issues running the installer. I needed to reinstall it today, though,…
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Submitting Malicious Sites/Bad URL
Dear sir, Pls find the required details as below Hacker is trying to trick the users by posing as fake/phishing update server. deploying malicious bot net [*url removed by @Flexx*]
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Why did Bitdefender decide to Update, 20 mins into a system scan?
Hi, When Bitdefender subscription expires, won't be renewing the five licences. Not going to do system scan and 20 minutes into scan Bitdefender wants to update, reboot device. System scan starts again, I'm now 25 mins behind schedule. First and last time this will happen!
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New Bitdefender Free icon
HI, I ask the developers if it would be possible to change the icon of the free version of BDM. Perhaps it would be nicer to always have an icon with a "B" possibly a little different from that of the paid version so as to let users understand at a glance that it is always a Bitdefender product and therefore of security…
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Malware Not Detected
Here are some VirusTotal link of some malware for which Bitdefender doesn't seem to have signatures yet. Please share these to the Anti-Malware team so that they can analyze and create signatures. VirusTotal - File - 34b88f680f93385494129bfe3188ce7a0f5934abed4bf6b8e9e78cf491b53727 VirusTotal - File -…
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Everytime I Open Password Manager On Microsoft Edge, It Asks For The Master Password. Any Help?
On Edge it asks me every time I open it to put the master password. It doesn't do it with Chrome or Firefox. Thanks.
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BD Password Manager On Both PC And Mobile Phone: "Remember me" Doesn't Work. Any Suggestions?
I bought Password manager both for my mobile phone as wel as for my pc. On my pc, it doesn't keep me logged in so everytime I shut down Chrome and reopen it, I need to login which irritates me to a high degree. On my mobile phone, it actually never works. I keep signing in and the password manager signs me out. It is…
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Is there a way to alphabetize passwords for Bitdefender Password Manager?
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New Bitdefender Update Started Lagging Apex Legend And Couple Other Games. Any Help?
After installing the new bitdefender update, it started lagging Apex Legend and couple other games I play that require online connection. For Apex legend, I have status enable and I noticed ping and the logo for network connection logo popping up which I believe the new update is either scanning all network packet which…