What are requirements for network discovery for OS X?

j-gray

Can't find any current documentation for OS X discovery, as well as other non-Windows devices.

Anything out there?

Flexx

https://community.bitdefender.com/en/discussion/98838/what-are-requirements-for-network-discovery-for-os-x

Kindly contact Bitdefender Business Support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory.

Additionally, @Andrei_S Enterprise from Bitdefender Enterprise team can check on this for you.

Regards

Andrei_S Enterprise

Hello @j-gray ,

The only requirement for network discovery for macOS systems is to have the File sharing enabled.

You can refer to the following document which explains how network discovery works: https://www.bitdefender.com/business/support/en/77211-157497-install-security-agents---standard-procedure.html#UUID-170effff-9632-b83c-a39e-73ced372a748_section-idm423320429113468

If additional details are required or you need assistance configuring it you can always reach out to our Enterprise Support Team as mentioned by @Flexx

Kind Regards,

j-gray

@Andrei_S Enterprise Thanks for the reply and link.

I've been working with Enterprise Support, but most recently am told that network discovery only works on Windows devices and it requires the Computer Browser service (which isn't present on current Windows operating systems).

So far we haven't been able to discover a single device and we're not sure why.

Andrei_S Enterprise

Hello @j-gray ,

I will reach out to you in private to gather the case details and clarify with my colleagues from Enterprise Support what happened on the case and why was this solution provided.

Unfortunately, we cannot troubleshoot this over the community forum so I will ask my colleagues to reach out to you directly.

Kind Regards,