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Emmanuel Katto Uganda | Have you ever worked on the latest update of macOS?
Hello fellows, My name is Emmanuel Katto and I am from Uganda. I have recently used the latest update of macOS and faced some lagging issues. Have you ever worked on the latest update of macOS? And if yes do you also faced this kind of issue which I am facing?
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Parental Control works but doesn't... Screen time is not being totaled at all anymore?
This is a very recent install and at first, everything was fine other than the account to monitor does not work at all(kinda ridiculous in today's day and age). Now it will do everything including adding up the application time but shows nothing for screen time. I've completely deleted the app and all remnants and…
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Installing BD on Family Member Macbook - Installation/logon Loop
Sent an email invite from my Family BD Central dashboard, user has downloaded BD family multi-platform on their Macbook Pro. But I cannot move anywhere further as the BD account window keeps asking me to log in which should happene, then the window closes and nothing happens, I click on the icon again and again it asks me…
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External Hard Drive
I bought a new external portable hd for my Mac, but when I try to scan that device Bitdefender returns with 0 files scanned. I added about 200 files to test, but still says 0 scanned files. Any idea?
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Can BitDefender for Mac run as root so it can delete infected email files automatically?
Hello, I am using MacOS Monterey and Apple Mail along with BitDefender Antivirus for Mac version 9.2.0.12, and from time to time I get alerts that infected email files (.eml) have been discovered, but I always have to delete them one-by-one painstakingly manually. Why does BitDefender for Mac not just quarantine them or…
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Unable To Distribute/Install Endpoint Via Jamf Pro. Any Help?
Hello everyone, We've had Endpoint Security on our Macs for about five years now and everything has worked with distribution/installation via Jamf Pro until late last year after we've updated to the latest package. The Process looks as shown bellow with the error message. Does anyone know what could be wrong and/or what to…
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Bitdefender blocks Time Machine back up with MacOS Monterey
There was a similar discussion late last year and it looks like it's closed. The discussion ended with a post that this issue was fixed; only it has surfaced again. I maintain two time machine backups; one to a WD drive, connected via my home network, and the other to a Lacie portable drive, which is disconnected except to…
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How to update Bitdefender Antivirus for Mac to latest version
I contacted customer support this morning because even though I tried updating from Version 8.3.0.30 to the latest, 9.0.4.4, the update procedure (going into the Actions menu and selecting "Update threat information database") didn't help. The customer service agent asked me to uninstall and reinstall Bitdefender, but that…
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[macOS] Offline TrafficLight database
I tried Bitdefender for Mac today, and decided to try its TrafficLight extension that checks the safety of websites. As I always do, for privacy reasons, I used a proxy to intercept the traffic and see what data, if any, Bitdefender sends to work. Unfortunately, TrafficLight sends every URL to Bitdefender for checking,…
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Traffic lights on Safari (MAC) messes up the Google Ads
I'm not a great fan of advertisements but when searching for products the Google ad section in the results pane is quite helpful. But with Traffic Lights turned on it's a real mess. Inspecting the markup the <div> with the tick is 114px by 114px. Maybe use position absolute and overlay rather than push the other content…
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After updating some of my apps on MAC, I keep losing my Anti-Ransomware/Application Access setup
Hi, After some of my apps being updated on my MAC? I have to re add my Application Access into Anti-Ransomware of Bitdefender Antivirus for MAC. Not all apps have this issue. Word, Excel stays. Microsoft Teams and another app disappears from my whitelist every time, making attachment downloads from chats impossible, until…
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Bitdefender Vulnerability Scanner for MacOS
How awesome would it be to have a vulnerability scanner for MacOS?! Bitdefender AV for Mac is a great product, but this feature is something I miss on MacOS for added security. I don't know exactly what's possible here, especially because of the restrictions of MacOS. But at least the vulnerability aspects from iOS…
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Bitdefender Web Protection redirecting to Bitdefender Central 404
Bitdefender Web Protection is not properly showing a blocking page. It does block the page, if it is malicious or fraudulent, but redirects to a 404 Bitdefender Central page. Detection alerts work fine, because there is a blocking page, kind of. And the notification is being sent to Bitdefender Central. Just the right…
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Install on Monterey
I install BitDefender on Monterey but even if the launcher goes through the process, nothing happen after that. I can see the the Bitdefender Agent in the task bar but it asks for my email address and password and that's it, nothing more happen. Bitdefender also doesn't appear in the Full Disk Access or in the upper right…
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I have 2 Mac minis running Big Sur and central cannot tell them apart
I have 2 Mac minis running Big Sur and central cannot tell them apart. Instead of using the unique identifier of each Mac, Bitdefender appears to be using the MAC address of en6. En6 is always the same on each Mac mini en6: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether ac:de:48:00:11:22 inet6…
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Where do my 'Threat sucessfully deleted' files go for false positives?
In MacOS Catalina (10.15.7) running on Intel, I get 17 'Threat sucessfully deleted' files when compiling Wine 6.0. Where did these files go and how can I mark them as false positives?
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False positive with Webroot SecureAnywhere and OSX.Genieo.1.r
Hi there, Any experiencie with false positive with Webroot SecureAnywhere and OSX.Genieo.1.r threat?? It's a clear false positive or intentional move against BitDefender... I have just installed brand new MacOS Catalina with only BitDefender and Webroot SecureAnywhere and the false positive appears again.... so, there are…
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Add Account Privacy feature to other operating systems
Hello everybody, What ? Account Privacy -> verify whether your email account has been breached or not This feature is already available on Android Bitdefender application. Idea : Can we add this feature to our Windows* Bitdefender clients also. It will permit to users that only have Windows Bitdefender client to also have…
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Impossible to install Bitdefender on Mojave
Hi, I followed the instructions, allowed the installer to access on all computer but I just get Bitdefender installed and the uninstaller. From there I launch the BTagent app. I put my credentials and I get (picture one) an error! "For the moment Request could not be processed, try sing in again" systematically, so I go…
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Please provide traffic light supporting the new version of Safari on the website
Can you re-provide the download channel of the new Safari plug-in on the traffic light website, the old version no longer supports installation in the new Safari
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There is a problem with hisBitdefender Central display in safari by macOS 11
When I click view threat in the dashboard to view the threat block report, and want to "load more", bitdefender central always cannot display more content correctly
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There is a problem with hisBitdefender Central display in safari by macOS 11
When I click view threat in the dashboard to view the threats blocked report, and want to "load more", bitdefender central always cannot display more content correctly
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Warning about legacy extension and Bitdefender not being capatible with future MacOS
I keep getting messages from my mac that the bitdefender will no longer be compatible with my mac due to using a legacy system, kernels, that are found to be susceptible to attacks and not safe. What are Bitdefenders plans to update their system? Here is one of the messages I have received from Apple: Legacy system…
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Zombie installer won't close
I'm currently running Bitdefender antivirus for mac v8.2.1.15 on Catalina 10.15.5. I have an installer v1.3.0 (1.3.0.277) That won't close. Whenever I quit, force quit, or restart my machine it resumes and does nothing except display an empty download window. How can I get rid of this? Thanks for any help!
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On Mac Catalina OS - System Scan & Quick scan stopping halfway through never completing
Hi, For some reason I am no longer able to scan my hard-drive entirely with my Bitdefender Pro for Mac. Everything else appears to be working ok except the scan function. It stalls on the same file every time - /System/Library/launchagents/.com.apple.mdworker.shared.plist I have tried it under the following situations -…
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BitDefenderInstaller always open!
Hi, I recently did a clean install of MacOSX Sierra (10.12) and I'm encountering the following problem with my BitDefender Antivirus for Mac 2016 (5.0.1.23) installation : The anti-virus seems to work fine but since the installation, the BitDefenderInstaller app is always open (see screenshot below). Every time I quit this…
