Installing BD on Family Member Macbook - Installation/logon Loop

asoka199

Sent an email invite from my Family BD Central dashboard,  user has downloaded BD family multi-platform on their Macbook Pro. But I cannot move anywhere further as the BD account window keeps asking me to log in which should happene, then the window closes and nothing happens, I click on the icon again and again it asks me to log in..... the cycle repeats.

Alexandru_BD

Hello @asoka199,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

https://www.bitdefender.com/consumer/support/help/

Let us know how it goes.

Regards