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What or why is BitDefender going crazy if I excluded this action?
All I'm doing is copying "C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\prem\15.1.2507.37" to "L:\WEB-LOGS\W3SVC1" as a test and bitdefender is running at 30% CPU. What is it doing? I found out my servers are running slow so I'm trying to figure out why it's going crazy for excluded areas. My policy for…
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Antimalware Scan Interface Security Provider
what does this feature do? what impact does it have on performance and usability
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BitDefender GravityZone Email
Hi all, I was wondering you could giving me a hand. We managed a client email using BitDefender GravityZone Email but the loop prevention feature is not working as its should be limited to 25 messages, but I know for a fact they have received more than 50 in less than an hour. Also, is it possible to setup an autoreply…
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How do I check whether BitDefender stop my Python scr ipt
I have ubuntu server 22.04.1 and I run realtime Python scr ipt in the background. I have BitDefender client installed on the machine. Recently, the Python scr ipt keep getting shut down for no reason (no stdout or stderr seen in the nohup.out) every 7-14 days. Anyway for me to confirm it is BitDefender which stop my scr…
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Client's AV is expiring?
Hi, we have multiple companies in our GravityZone and we are having random clients expire, even though they are set to a monthly subscription. How can I fix this, or even determine the problem??
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Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
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2FA key was deleted from app now can't log in
The key for 2FA has been deleted and I am stuck at login screen for Need to remove it so it can be set back up, How can I do that?
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MacOs 15?
Does Bitdefender GravityZone Business Security officially work with MacOs 15 - Sequoia? We are trying to install it on one machine but non of the instructions are updated to match the changes in MacOS 15 so we are stuck with errors that cant be fixed with the help of the instructions
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Moving endpoints to another company folder
When moving endpoints to another company folder it leaves/creates a duplicate endpoint in the original location then labeling it "Moved to company …" if you were to open it. Is this normal, and what is generally the best practice when moving endpoints to another company file because it was put in the wrong one to begin…
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Does BitDefender use similar kernel-level drivers like CrowdStrike?
Hey all - In light of the recent global outage caused by CrowdStrike and the not-uncommon nature of security vendors in utilizing kernel-level drivers for endpoint monitoring and security, I was wondering if BitDefender home products as well as GravityZone (for enterprise purposes) use kernel-level security similar to that…
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How can I get notified when an agent loses connection to the management console?
I deploy Bitdefender through Syncro and I've noticed that occasionally I come across an endpoint that has lost connection the the management console. I don't receive any notification in Syncro or my email when this happens. Syncro even tells me that Bitdefender is installed and working just fine. Is there a way to set this…
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GravityZone Business Security Enterprise IMAP mail scan
I'm testing gravityzone business security enterprise and I can't find any option for checking IMAP email on the clients (configured on Microsoft Outlook and Thunderbird). I only found options for smtp and pop3 scanning. I don't want to believe that this type of email is not checked, can you tell me how I should configure…
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Virtualbox on Ubunty 22 fails to start VMs with error 0X80004005
Hi everyone, starting today, after about one week from its installation, my VirtualBox 7.0 started misbehaving. More precisely, when starting any VM (previously perfectly working) it throws an error: NS_ERROR_FAILURE (0X80004005) I'm currently using BEST version 7.2.0.200144, on Ubuntu 22.04.4 LTS. The problem seemed to…
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BitDefender Firewall blocking secondary network card traffic
I have two PCs in a test environment that have dual network cards installed. Primary connection to the network and Internet are fine, but the second connection (using static IPs on both PCs directly connected to each other) is blocked for all traffic. When I disable the firewall, then traffic is good on the second…
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Gravityzone Risk Management app vulnerability path
So under Security risks there was found an app vulnerability on an endpoint named: Apache Software Foundation Commons Text 1.9 This library contains the following files: https://repo1.maven.org/maven2/org/apache/commons/commons-text/1.9/ I manually searched this endpoint for the conscious files, but they're nowhere to be…
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I would like to delete all the assets and rediscover them how do I do this
I am new to a company using Bit Defender and it appears that it has not be managed since the tech before me left the company. I would like to delete all the assets and rediscover them to try to get a fresh look and establish a baseline. How do I do this?
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Bitdefender Endpoint Security Setup Not Compatible Windows 11 24H2
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HP 2800 Series Printer Wont work with BitDefender
Greetings, Have added the IP Address of the printer to the Rules, have added the home network ip 192.168.1.0/24 to the Firewall. Printer displays as offline. The HP Scan/Print Doctor sees the printer and prints diagnostic pages, but the printer still displays as offline and nothing else- Documents, Test Pages, etc will…
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BitDefender Not Compatible With Windows 11 24H2
Hi, I keep being disconnected with the host. The current installation package in the cloud portal isn't compatible with Windows 11 24H2. The smaller download package and the epskit x64 abort with the same result. Its ridiculous there's no fix to the issue.
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Security Telemetry data
with telemetry data, if I connect to a target but do not send any data, the telemetry data will not logs it. in some case , this is an tcp port scan , so could you please update code to log tcp connection after TCP connection is established.
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Test Anti-Spyware Function
Hello team. Bitdefender Gravityzone Business Security Premium. We saw the Full Scan task scans the entire system for all types of malware threatening its security, such as viruses, spyware, adware, rootkits and others. We have tested the malware samples very well. However, we do not have samples to test against Spyware. So…
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Remotely lock a laptop stolen by an employee
Hi We have Bitdefender business security and one of the laptops got stolen by an employee. Seems like Gravity Zone Business Security doesn't include remote wipe. Is it possible to purchase encryption and push it remotely using the agent to the stolen machine and somehow lock the device?
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Web Block Page Customization
Hello Team, i want to edit the default "this page has been blocked" page and give some more information to the users, e.g. contact information, custom logo... Is there any place to edit this page(s)? GravityZone on-prem and cloud? Thanks
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Deploy SSL certificate.pfx on Mac via Jamf Pro
Per , the step 4 (In Jamf, create a Configuration Profile and upload the certificate.pfx file previously configured) should be able to deploy the certificate.pfx to the Macs. However, I got the following error on the Macs for this step. "The certificate could not be verified (authentication error)." I have confirmed my…
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Web Protection
Hello team. We need source to prove these feature are working: "Web Protection". Please help us with the malicious samples or malicious links that BEST can show these features working. Best Regards.
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How to SANBOX work
Hello team. The Bitdefender Gravityzone Business Security Premium already includes Hyperdetec and Sandbox. However we have some questions about how it works, please help us with good answers. How does Bitdefender identify "suspicious files"? What is the threshold for identifying "suspicious files"? When a "suspicious file"…
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Troubleshooting a false positive in bitdefender endpoint security
Hey there, Please re-route me if i'm in the wrong place with this question. We're editor of a mobile app, and we're using Firebase Dynamic links to provide deeplinks into our app. We have various features built on this, such as referrals. One of our users sent us a screenshot showing that a link from an invitation they…
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Advanced Anti-Exploit and Fileless Attack Protection
Hello team We need source to prove these features are working: "Advanced Anti-Exploit" and "Fileless Attack Protection". Please help us with the malicious samples or malicious links that BEST can show these features working. Best Regards.
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Renouvellement de ma licence Gravity Zone Business Enterprise
Bonjour Je souhaite renouveller la licence de Bitdefender GZ Business Enterprise. Et aussi augmenter le nombre de end point. Passer de 200 à 240 Besoin également d'une proforma Merci
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Web Content Control - Not Blocking Web Categories in the Policy
We have configured web content control policy that blocks specific certain web categories. Recently, we have received reports that the Bitdefender web content control is not working. The examples sites listed on are not blocked, e.g. http://www.bet365.com. http://www.redtube.com We notice that many sites with HTTP protocol…