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GravityZone Business Security Enterprise IMAP mail scan
I'm testing gravityzone business security enterprise and I can't find any option for checking IMAP email on the clients (configured on Microsoft Outlook and Thunderbird). I only found options for smtp and pop3 scanning. I don't want to believe that this type of email is not checked, can you tell me how I should configure…
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What it means ?
You can cover up to 3 servers (incl. Linux) when we purchase samll business security plan for 10 devices.
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Bitdefender Logs.
Hello everyone, We have an offline Gravityzone machine installed that no longer updates, in the configuration field the new package is not published, a download failed error appears. I mention that the roles are installed on the same machine. Where should i check the logs too see what's wrong?
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reinstall error: "installation failed"
after uninstalling bitdefender endpoint security tools from a windows 2016 server if i try to reinstall it i get error installation failed. do you have any ideas to solve?
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Web Protection
Hello team. We need source to prove these feature are working: "Web Protection". Please help us with the malicious samples or malicious links that BEST can show these features working. Best Regards.
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Events are not getting forwarded through TestPushEvent API
I am currently using the free trial of Bitdefender's EDR product and have configured push notifications as per the API documentation. I’ve subscribed to all available event types, and the API responds with a 200 status code and a "true" status. I attempted to send a test event using the TestPushEvent API. While I'm…
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Anyone with Memory issues with latest Product - 7.9.10.392?
We are seeing massive Memory leaks on EPSecurityService.exe? Anyone else?
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BEST Deployment for macOS HELP!
I've been struggling for months to get this working, and it just refuses to cooperate. Windows deployment was a breeze—I managed that without any issues. However, macOS deployment is driving me crazy. The Bitdefender guide has been completely unhelpful and, to be honest, very confusing. I’ve followed the steps exactly as…
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Events are not getting forwarded thorugh push API
I am currently using the free trial of Bitdefender's EDR product and have configured push notifications as per the API documentation. I’ve subscribed to all available event types, and the API responds with a 200 status code and a "true" status. However, after generating various events, including threats, malware, and…
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Gravity Zone Firewall Rules not Blocking Ports
I'm new to gravity zone but have used other Firewalls in the past. Creating rules seems simple. I want to create a policy for a subset of PCs that blocks Remote Desktop on Incoming Port 3389. I've done this before in several other firewalls before. However, I created an incoming rule to block port 3389 but it doesn't work…
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password for update interval
hello the problem i have is when i try to change the interval from 12h to 6h for updates in bitdefender settings, i am asked for a password, when i enter my bitdefender account password it doesn't work
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Allow a Specific IP address past a port block
Recently support helped me resolve this issue: However, now I want to allow a specific IP address through this port block. We want to allow a single laptop to RDP into a group of computers but no others. I created this rule to allow it and placed it above the priority list for the rule that blocks incoming RDP. However,…
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Gravity Zone Network Discovery Problem
Hello, I use Windows active directory and I also have Windows DHCP and Windows DNS. Computers connect to the system both wired and wirelessly. Suppose we install bitdefender on a computer while it is wired. The computer appears as managed in Bitdefender Gravity Zone. This computer then connects to the system wirelessly and…
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Is anyone else seeing elevated CPU usage from svchost and EPSecurityService?
We recently noticed one of our in house servers was running at a sustained CPU usage (where it normally is mostly idle). Not massive, but enough to wonder what was going on. Spent a few days troubleshooting it, figuring it was some corruption or patch issue. But when we started looking into our other client servers, we…
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GravityZone login issue.
Since yesterday I am facing an issue where I am trying to login to GravityZone and it just keep on looping in the login screen. We have 2FA setup on the account. When I try to log in, after credentials it goes to loading screen even before the 2FA prompt and then goes back to login screen. Not sure what the issue can be.…
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Host for Endpoint Security is using too much RAM on my system
Microsoft Server 2022 is running a Remote Desktop server with around 50 users connecting. Initially, Host for Endpoint Security starts with a memory usage of about 700-800 MB, but over time, it increases. Today, when I restarted the server, it had reached as high as 14 GB, and my server became very slow. What could be the…
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Bitdefender Endpoint Security Setup Not Compatible Windows 11 24H2
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GravityZone Advanced Business Security
Hi, We have to renew the GravityZone Advanced Business Security licenses but I can't find exactly the same product name. I find GravityZone Business Security (without Advanced) or other variants of the name. Can you please confirm that GravityZone Advanced Business Security is still available and how to find it at your…
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How is "From email:" validated in Gravity zone mail servers settings?
I am trying to change mail server for gravity zone on premises setup to our own SMTP server. Email address is under top domain of .network for example example@subdomain.network and it says invalid email. How is valid email decided, because I can receive email to that address. it seems to have limit of 6 characters after…
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Newly Setup of XDR, how to?
I have my Gravityzone and assigned license to 1 client with XDR - productivity apps (office 365). I can only manage to connect the Email Sensor and not Audit Sensor. Questions: Their license is MS Biz Standard only, do they need E5 license to activate the Audit subscriptions required for Audit sensor ? My Email sensor is…
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MacOs 15?
Does Bitdefender GravityZone Business Security officially work with MacOs 15 - Sequoia? We are trying to install it on one machine but non of the instructions are updated to match the changes in MacOS 15 so we are stuck with errors that cant be fixed with the help of the instructions
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Using iOS Simulator in XCode with Bitdefender GravityZone
When we attempt to reach SSL-protected websites (i.e. https://carallel.com) using iOS Simulator on MacOS, we receive an error that The Connection Is Not Private, and it looks like a self-signed SSL certificate is being proxied by Bitdefender which isn't trusted by the simulator. Is there a way to exclude the iOS Simulator…
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Antimalware Scan Interface Security Provider
what does this feature do? what impact does it have on performance and usability
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What or why is BitDefender going crazy if I excluded this action?
All I'm doing is copying "C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\prem\15.1.2507.37" to "L:\WEB-LOGS\W3SVC1" as a test and bitdefender is running at 30% CPU. What is it doing? I found out my servers are running slow so I'm trying to figure out why it's going crazy for excluded areas. My policy for…
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BitDefender GravityZone Email
Hi all, I was wondering you could giving me a hand. We managed a client email using BitDefender GravityZone Email but the loop prevention feature is not working as its should be limited to 25 messages, but I know for a fact they have received more than 50 in less than an hour. Also, is it possible to setup an autoreply…
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How do I check whether BitDefender stop my Python scr ipt
I have ubuntu server 22.04.1 and I run realtime Python scr ipt in the background. I have BitDefender client installed on the machine. Recently, the Python scr ipt keep getting shut down for no reason (no stdout or stderr seen in the nohup.out) every 7-14 days. Anyway for me to confirm it is BitDefender which stop my scr…
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Client's AV is expiring?
Hi, we have multiple companies in our GravityZone and we are having random clients expire, even though they are set to a monthly subscription. How can I fix this, or even determine the problem??
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Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
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2FA key was deleted from app now can't log in
The key for 2FA has been deleted and I am stuck at login screen for Need to remove it so it can be set back up, How can I do that?
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Moving endpoints to another company folder
When moving endpoints to another company folder it leaves/creates a duplicate endpoint in the original location then labeling it "Moved to company …" if you were to open it. Is this normal, and what is generally the best practice when moving endpoints to another company file because it was put in the wrong one to begin…