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Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
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Application Whitelisting for Malware Protection (macOS)
I am curious to hear the perspectives of the community members on why Bitdefender has chosen not to include application whitelisting (AWL) in GravityZone on macOS to protect against malware. AWL is a proactive technique that implements a “default = deny” and zero-trust security model in which all applications are assumed…
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Anomaly Detection
Anomaly Detection appears to be a sophisticated technique used by Bitdefender to detect applications or processes exhibiting suspicious behavior, customized to each endpoint: Our custom machine-learning models used in anomaly detection are trained individually on each customer’s system. This is not a mistake, each system…
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Safe Files
The Bitdefender Antivirus for Mac product has a Safe Files feature, which ensures that only authorized applications can access files in important folders such as “/Documents." The intent is to protect the contents of those folders from ransomware. Does an equivalent feature or capability exist in GravityZone on macOS?…
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Time Machine Protection
The Bitdefender Antivirus for Mac product has a Time Machine Protection feature, safeguarding an external disk attached to a Mac that is used to hold a Time Machine backup. The intent is to block access to the backup disk by any application other than Time Machine itself, in order to protect the contents of the disk from…
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windows 11 computer slow to connected to internet after install
I installed Bitdefender gravityzone and it now takes a full 3 minutes after logging in before I can connect to the network or internet is that normal? before the install it let me connect in seconds
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Why Block Custom Telemetry Address After Isolate Endpoint?
Hi everyone, My company uses Bitdefender GravityZone cloud solution. I isolated an infected endpoint and later found that there was no telemetry log. Our Bitdefender Partner informed me that after isolation, the endpoint can only communicate with the console. Why isn't the telemetry log server address also allowed for…
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Sandbox Analyzer – “Portal not available” error when submitting files
Hello everyone, We are experiencing an issue in GravityZone Sandbox Analyzer. When submitting files for analysis, we consistently receive the error: Failed – Sandbox Analyzer Portal not available This has been happening for a while and does not seem to be file-specific. Has anyone else encountered this recently? Is this a…
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Cloud XDR Dashboard issues after recent update – incomplete or partially loaded panels
Hello, Since the most recent Bitdefender GravityZone / XDR Cloud update, I have been experiencing instability and inconsistent loading behavior in the Cloud Dashboard. More specifically: Several dashboard panels are not loading completely Some widgets appear partially rendered or missing data The interface occasionally…
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Instant "Message" when Incident occurs ?
Hi all, Is there a way to receive an email when a new entry appears in the incidents in gravityzone? It is tiring and counterproductive to receive emails with “empty” reports every few hours. Especially since the reports are also delivered as ZIP files and have to be unzipped first. I would appreciate any tips on this…
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Two mobile phones for two-factor authentication
Is it possibile to have two mobile phones for two-factor authentication. Or, is it possibile to have one mobile phone and one TOTP app on PC such as authy.com ? Thanks
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Best practices for configuring Bitdefender’s real-time protection and exclusion policies
Hello, I’d like to know the recommended best practices for configuring real-time protection, scan settings, and file exclusions in Bitdefender for an enterprise environment. How can we balance maximum malware detection with minimal false positives and performance impact on workstations? Additionally, are there official…
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Software Developer Partnership Program?
I'm looking for a BitDefender Software Developer Partnership Program. From time to time our software gets detected as malicious and gets blocks. We cannot afford to wait 72 hours for the false positive detection workflow. This damages our company not only in the customers who are immediately affected (The intersection of…
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Linux Product version 7.6.2.200239 out of date
The documentation indicates that this is the latest version, but the console says it is out of date and vulnerable. I spent many hours trying to update until I realized it was the same version as the documentation current version. Why is it doing this? With Micosoft gaslighting all of their customers and farming their…
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Users lost the ability to write to external drives
We never used any content control or USB control in our policies We have a number for reported users on Windows 11 where Gravity zone client is installed, are unable to copy any files to external USB devices. The error they get is : "The Disk is write-protected Remove the Write protection or use another disk." We tried the…
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How can I mitigate and contain the Sorvepotel malware?
I'm a new Bitdefender user, the solution used by my organization. How can I contain the execution of SORVEPOTEL (WhatsApp malware) in my 1,000 endpoint environment? +info: https://www.trendmicro.com/pt_br/research/25/j/self-propagating-malware-spreads-via-whatsapp.html
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How to develop an agent update plan
My company uses Bitdefender GravityZone cloud solution. Due to our limited bandwidth, I cannot update all endpoints at once. Could anyone advise on how to automate an update schedule and restrict the number of endpoints updating simultaneously? This would help us avoid network congestion while keeping all devices up to…
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High CPU Usage on Ubuntu with Bitdefender GravityZone Agent (Anti-Malware Only Policy)
I have installed the Bitdefender GravityZone agent on an Ubuntu machine (Business license), and applied a policy configured with Anti-Malware only, with updates for both the product and signatures explicitly disabled. However, I am experiencing high CPU usage. The process: /opt/bitdefender-security-tools/bin/bdsecd -c…
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Bitdefender Partner (Non-profit/Edu) unable to fulfill license renewal
I have a Gravityzone business license with non-profit/educational pricing thru a Bitdefender partner in my state (Florida). Over a month ago they quoted a 3 year renewal of our license which expired October. 1st. We paid for the license, and to date, they've been unable to fulfill it. After multiple emails and calls, we…
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Best way to exlude such incidents?
Hello! From our RMM / Vulnerability-Scanner there are always this child-process wich are getting flagged by Bitdefender. Whats the best way to exlude such behaviour? Exluding for example: conhost.exe would be stupid and exluding the Command-Line "??\C:\Windows\system32\conhost.exe 0xffffffff -ForceV1" is not working. The…
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Does Malware analysis in Linux consumes a certain amount of space in /tmp?
Do you know if the Malware analysis in Linux consumes a certain amount of space in /tmp? --> I've found, random, issues related to /tmp storage on a server and it always happens in the time window where the daily scans run (between 17h and 20h approx). Also see empty files in /tmp that are locked by application processes.…
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Mesh security for email
Hello, any ideas when Mesh is available as Bitdefender product. I have understand, that it will replace Gravityzone email security ? Reason for question, would be more easier when this product is available via BD distributor also. We are not using Mesh at this moment, just waiting when this is possible as integrated or…
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Rechnung bezahlt kein Download möglich.
Unter https://secure.2co.com/myaccount/ ist unter Artikel/Leistung meine bezahlte Software aufgelistet: 1 x Bitdefender GravityZone Business Security Premium Unter https://central.bitdefender.com/dashboard kommt die Meldung: Sie haben Bitdefender noch auf keinem Ihrer Geräte installiert Dann klicke ich auf "Erste…
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Misleading price when checking-out the product
When checking out the product I've selected, the price changes as in the first one is 540 RON without VAT, and afterwards is 745 RON without VAT. What is happening here?
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Gravityzone power user
I'm an IT Specialist for my company. Currently we have a few users who are getting errors during windows updates. Current articles are saying to temporarily disable any 3rd anti virus software. Has anyone used the power user setting to deploy to the bitdefender agent to allow users to temporarily disable bitdefender? If so…
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Setup on windows SQL Server
Hello, According to your experiences, can the installation on Windows Server 2019 with SQL Server be done with the complete package of all modules? Thank you.
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Do I need to update EDR before I update Windows 11 Pro
Hi, On Sep 9 there was a Windows 24H2 update that fixed a few substantial critical vulnerabilities. However, I am not sure if for my machine it's better to update Windows and reboot before I check for an update on my EDR. Sometimes it takes a while for EDR to do a check for an Engine update and download that. What is the…
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GravityZone Linux Path Management Requirements?
Hi team, I came to this forum to ask directly if there are any issue or limit to use Path Management module on Linux distributions as: Linux Ubuntu 22.04.5 LTS CentOS 7.9, Debian 12.7 Debian 11.11 Rocky Linux 9.4 Since we have try to install the module using "Configure Agent", but even if the task was completed the Path…
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Company risk score
Hello, I am trying Bitdefender GravityZone in order to replace my current security solution. I have done a risk scan but under risk management I still do not see any data. Thank you.
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Vulnerabilities on macOS
Hello, We use the GravityZone cloud solution. We have a mix of Windows, macOS and linux devices. Anti-malware is nicely installed on all devices. We want to also use the Risk Management functionality which at the moment only shows data from devices on Windows or linux. The documents states it should also work for macOS. Is…
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Create Bitdefender GravityZone subscription
Bom dia, eu adequire uma licença para a Bitdefender GravityZone Business Security Enterprise (Ultra) e quero criar um MSP para a minha empresa ou seja eu colocar colar a licença para começar a usar o GravityZone . Quais são os passos que eu devo seguir para inserir a licença e começar a usar?