-
High Memory
Hello, I have around 90 clients, I experienced sometimes a high Memory usage.OS could be Windows 7 and 10. what could this be? See attached image:
-
How to enable auto scan of USB devices through Gravity Zone
Hi, when inserting a USB drive into a computer that allows external storage, there is a prompt that asks if you want to scan the device. I cannot find a setting in Gravity Zone to automatically scan the device without prompting the user. Is there one? Any advice would be helpful, thank you.
-
Push Event Requirements
Hi all -- I stood up an HTTP endpoint listening over SSL with basic authentication in an attempt to receive push events from GravityZone. Following the documentation, I enabled Push Events to the endpoint (enabling all event types for testing and all companies), and when sending that request, I get response from with…
-
Powershell API - Get List of Computers
I am trying to use the Control Center API to get a list of computers from GravityZone. I've got all the basics working. I generated the API key and I am able to authenticate and query data. Now I am trying to use the code at the bottom of this message to get my computers from Active Directory. No matter what I do, it seems…
-
Blacklist removale
Hello, I am contacting you because it seems that our website is blocked by your services. We had a virus problem lately but everything has been fixed now. Would it be possible for you to check again. Thank you and have a nice day Here is the list of domain : ccisherbrooke.com ccisherbrooke.ca ccsherbrooke.com…
-
AWS VPN (OpenVPN) what configuration have you had to do to have bitdefender pass its traffic
We are in the process of switching to AWS' VPN (which is a rebadged version of OpenVPN) Though it connects, it won't pass traffic until I disabled all the Bitdefender modules on the test machine, support says I have to turn each module on one by one (and reboot each time) to find the module causing the issue and work from…
-
How do I decrease the device gravity through security management? [MOVED]
My devices can't get lower than 57%. I have one device with only 3 incorrect configurations, but it has the same gravity score than other with 90.
-
Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
-
How-to Block all files download with website exception list
Is it possible with this product "GravityZone Business Security" to set a policy to block all files download except from specific website list Is there any docs for this situation..? Thanks.
-
Onboarding materials outdated - need help with Outbound emails not going through
Hello BitDefender Followed the guide here - https://www.bitdefender.com/business/support/en/77209-135849-use-cases.html#UUID-50dd0591-46f5-038a-559e-ccdf2a42f5ac I only did the port 25 as I'm really NOT a sys admin and didn't want to mess up the other ports by messing up somethng. On the flip side now, other people within…
-
Please remove my website from the blacklist
Hi www.tonyplaza.nl had been listed in your blacklist. i am hosting mostly PDF files of hard to get manuals of old testequimpent and electronics , but had some old PC utilities and removed all non PDF files. it should be save now. please remove it from the blacklist
-
Can we find the end of life for all bitdefender endpoint security tools version?
Hi everyone. We are using the trial license for Bitdefender Gravity Zone. And then, we downloaded the Bitdefender Endpoint Security Tools (BEST) to different devices from the Gravity Zone web console. We are using the 7.6.1.202 product version and the engine version is 7.92388. We want to check the End of Life (EOL) date…
-
Reboot the system indefinitely
Hi, on a Gravity Zone endpoint, threats are detected every time a full scan is performed. BD says that to permanently eliminate the threats the machine needs to be restarted. On reboot there is no longer any warning, but on a new scan the problem reappears. Thank you
-
Testing out XDR - Is This Thing On?
Finally got our XDR for MSP licenses enabled today and went to test them out. The XDR AD Integration was SUPER simple. We also wanted to deploy the XDR network sensor. We have multiple VLANs in our facility - two of which have Bitdefender Endpoints. So the docs weren't super clear on how to handle that situation. Would a…
-
BitDefender on virustotal
BitDefender on virustotal flagged this domain as malicious my domain name is www.dailymobile.ir how can i fix it - i scan host but not found any malware but when i scan my site with https in virustotal my show site is clean https://www.dailymobile.ir…
-
Unwanted activity has been detected while accessing podium-documents.s3.amazonaws.com/
Has anyone encountered Bitdefender blocking files marked as suspicious from Unwanted activity has been detected while accessing podium-documents.s3.amazonaws.com/ I'm seeing content blocked from an Amazon S3 bucket and not sure why this is happening and don't recall downloading anything specifically.
-
Slow and unresponsive since 06-07-2022.
Good afternoon, Since this morning (Tuesday 06-07-2022) we experience major issues with the BitDefender Endpoint client. For some reason browsing the local network has become extremely slow. Adding a printer or browsing a networkserver (\\servername\) results in time-outs and/or long waits. We’ve tried disabling the…
-
Bitdefender GravityZone installation Packages
Hello, the configuration of the packages created with Bitdefender GravityZone indicates that for correct operation I need to uninstall Acronis true image. Why? Thank you
-
regarding facing problems during using Winflector server
I have tally prime silver single user on my system & facing problems during using it on another system with winflector server , as treats it as virus , required solution for that
-
Centralized notification settings
In GravityZone, I've just noticed that my techs have different notification settings that they've individually setup (screenshots below). Is there a reason for this? Only thing I can think of is in case different techs have different responsibilities? Is there a way to centrally manage all of this for all my techs?
-
uninstall failed on gravityzone - Status message: Task failed! [-13]
hi, i get this error when trying to uninstall Status message: Task failed! [-13] on gravityzone installations work fine. any pointers to the issue? thanks
-
Gravityzone Ransomware protection
Hi, Just looking a quick answer on the Gravityzone Ransomware protection. One of our customers is showing as being hit by ransomware. We've looked at all the Network paths Bitdefender identified, and we can't see any encrypted files, scanned the source devices. We're fairly certain it's some sort of False Positive. The…
-
Bitdefender GravityZone API Policies - MOVED
I am able to import and export policies via API How do you update an Endpoint with new Policy?
-
Remediation Questions After a Failed Attack
Recently a client’s desktop was compromised with what we believe was an attempted Emotet Malware attack. We found a trojan password stealer during remediation. The computer was taken offline, completely reimaged, well tested, data scrubbed then introduced back into the network. Everything appears to be well but we’re…
-
Gravity Zone - All Modules expired.
[FR] Bonjour, J'ai un problème sur 3 pc. Le client Bitdefender indique que tous les modules sont expirés et qu'il faut contacter l'administrateur (moi). Sur la console d'admin, les pc apparaissent comme hors réseau alors que ce n'est pas le cas. D'ailleurs, le client se met à jour sans erreurs. Je n'est pas non plus de…
-
Scan network location from command line
Hello, I'm attempting to use the BEST command line interface to scan a folder which is on a network share. Running this: "c:\...\product.console.exe" /c FileScan.OnDemand.RunScanTask custom path="\\path\to\folder" returns "Scanned items: 0 Objects that were not scanned: 1". I've also tried using a mapped drive letter for…
-
Security Risks \ Misconfigurations \ Automatically Resolvable Indicators in Gravity Zone
Is there a way to resolve all "Automatically Resolveable Indicators" at once? It's not so bad repairing 5 or 10, however, on first-time scans, this number can be much higher, and clicking through each one separately and selecting "Fix" is time-consuming. Hopefully I'm overlooking a way to do this.
-
Problems with content control
Hello! In the company I work for we use bitdefender gravity zone. I have only allowed gsuite access to certain users. But for a few days, users can't log in to their mail, and after changing their policy, they manage to log in. How can this problem be avoided?
-
Windows 10 Enterprise Multi-session
Does GravityZone support installing on Windows 10 Enterprise Multi-Session Edition for Azure Virtual Desktop ?
-
Any way to get a list of all endpoints in gravityzone, including which group they're in?
I'm trying to clean up and reorganize our endpoints in Gravityzone. I'd like to periodically dump a list of endpoints, *including the group name* into a spreadsheet. I can run reports and export these to CSV, but 'Group' is not a column in any of the reports that I've seen. I can set the filter under Network to Depth ->…
