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Is Bitdefender EDR trial license Managed?

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Hi,

Is the trial license of BitDefender managed? Because I see on the portlet 'Computers - Endpoint Protection Status' there is a column that has a full bar on 'Managed'.

Best Answers

  • Andrei_S Enterprise
    Andrei_S Enterprise Business Support Manager BD Staff
    Answer ✓
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    Hello @svga ,

    The "Managed" status will be set if you have Bitdefender installed on that endpoint. There is no link between the license type/status and the Managed status.

    Even if you have endpoints that have an expired license with Bitdefender installed they will appear as Managed.

    They will appear as unmanaged when you do not have the Bitdefender installed on that endpoint.

    If you require further assistance you can also reach out to our Enterprise Support Team: https://www.bitdefender.com/business/support/en/71263-85158-contact.html

    Kind Regards

  • svga
    Answer ✓
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    Thanks.