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Memory leak after midnight every Sunday morning.
I have a ticket on this as well, but I thought I might see if any of you have seen this. I have three servers that get a memory leak that starts at midnight on Sunday and ends up consuming all of their RAM. The only way to resolve this issue is to restart the server entirely. The issue occurs with the application…
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AMD RYZEN 7000 (7950X3D) have use CPU package and temp is very hight
Why install Bitdefender Endpoint Security Tools on computer AMD RYZEN 7000 (7950X3D). Maybe CPU and Temp is very hight to max (85-89 degree) and use only core 7 on CPU in the attach file picture But install on CPU intel can use normaly. Can you please test and find a solution to this condition troubleshooting?
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Connection blocked for a mismatched security certificate
Connection blocked for a mismatched security certificate issued for a different web address than the one indicated. The notification of the block repeats indefinitely, since the attempts are continuous by changing the first letter of the site. I have seen that this problem is activated with two different sites. Any…
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GZ 7.9.2.290 Eng: 7.94858 causing high lag (slow) with communication between servers.
when disabling antimalware On-access Scanning module everything goes back to normal.
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How GravityZone Event Push Service Connector Works
Hi Expert, Currently I use GravityZone Event Push Service Connector to get the event from GravityZone to my Syslog Server. I follow the instruction from this link documentation: https://www.bitdefender.com/business/support/en/77209-144080-build-an-event-push-service-api-connector-for-cef-standard.html and the the service…
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Trojan.******.GenericKDZ.21960
Hello, Within bitdefender i get alot of Trojan.******.GenericKDZ.21960 messages. Bitdefender deletes or disinfects the items. (See attached file). I scant the laptop for malware, but could not find any. Does anyone have any ideas how to get rid of this permanently Regards, Ramon
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Risk Management(ERA) not data
Hi, All Have you meet this problem. When I install BEST to new client and execute Risk Scan. It shows successfully. Risk Management is not data. How can I resolve this issue ? Thank you Sam
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Where do I go for assistance on an incomplete scan?
Hello. We have a very small office consisting of 4-5 active endpoints. One endpoint consistently stalls out at 34% when we task a full scan. The scan reads incomplete after trying to run for 25 hours. How do I know what is causing the scan to stop at 34%? How do I fix this, depending on cause? I can't even find the scan I…
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Intrusion detection on macOS
We are a 100% macOS shop. I see that the I can enable the firewall section/module for a policy, and there is a section for IDS, but there is a curious note: "Intrusion Detection System (IDS) policy settings only apply to Endpoint Security (legacy security agent). Bitdefender Endpoint Security Tools agent integrates…
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Problemas al instalar Paquete de Instalacion en Windows Server 2012 R2
Saludos tengo un problema al momento de instalar Bit Defender Gravty Zone , me sale este mensaje no se que hacer gracias por la ayuda
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How to estimate license GravityZone Security for Storage
Hello, Currently, I want to deploy the GravityZone ICAP server integrated with BIG-IP F5 to protect our web servers like this: So I have one question about the license of Security for Storage. As the requirement: Bitdefender GravityZone Security for Storage / per device connected at the storage server In my case, do I need…
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How to set up SIEM with BitDefender?
Are there more hands-on options to setup a SIEM solution?
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Unable to Activate GravityZone Mobile (Cloud)
Now that GravityZone Mobile is available for GravityZone cloud console, we're evaluating it to hopefully pitch to our clients (mobile security/supervision is a frequent request). So we've got it enabled and a company console created. Wow - insane amount of granularity in the policies. But we can't activate it. When we try…
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GravityZone und offline PCs in der Netzwerk übersicht
Hallo, hoffe jemand kann uns helfen, bei uns werden einige PCs/Server in der Netzwerkübersicht in der GravityZone doppelt angezeigt, das problem ist, das diese doppelten einmal als "zuletzte vor mehr als 1Jahr" als online angezeigt und dann der 2te als "jetzt" online angezeigt wird. Das gleiche haben wir mit komplett nicht…
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AV and WSL2
Hello Community & forum Moderators, As per your thoughts, what would be the best approach in securing/hardening WSL2 instances on Win10/11 host on AV level? Given the fact that WSL2 is completely isolated system, would it make any sense installing separate Linux AV (gravity zone, clamAV or similar) along with AV on host…
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Set encryption password
Hi, I'm encrypting computers on my network through the Gravity Zone portal. One particular computer said the Task was finished but on the computers screen was a popup saying "Set encryption password" It is an HP Elitebook G7. I've done dozens of these and have never seen this message. Is there any way to get this machine…
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Linux endpoints freezing for 10 seconds
I have experienced laptop freeze on ubuntu 1x - 2x with bitdefender turned on. Once I stop bd everything works fine. It's not happening one one machine but on multiple laptops. Can we do something about this? Or has anyone experienced the same and has some insights?
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ServiceNow Service Portal modal windows
Very new to Service Portal and modal windows. I'm creating a portal page and want to include modal windows for a couple different things. First, I want a modal welcome note to appear when a user lands on it for the first time. I've already created the welcome note in an HTML widget, but am confused how that would interact…
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How to disable Bitdefender Enpoint Security Tools
My organization uses Bitdefender Enpoint Security Tools and I have it installed, i've been trying to set up eramba but i think Bitdefender is blocking port 443. I can't find a way to disable Bitdefender since I don't get the options. Does someone knows how to? This is what I can see, just logs but cant configure anything.…
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Public API
Hi, I'm trying to test Public API but every API call return: {"id":null,"jsonrpc":"2.0","error":{"code":-32700,"message":"Parse error","data":{"details":"Syntax error, malformed JSON"}}} ideas?
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BD GravityZone - keep deleted machines from reappearing
We resell GravityZone, so we have many companies created, and then within those companies there are multiple computers. Before billing for another year we do an inventory of how many computers are in their "network" section. computers that haven't been seen on over x months are deleted, and then deleted from the deleted…
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Why can't be found a solution to use Brave?
A lot of enterprise company's have opted to use the whole stack of BitDefender security services, and my question is, after many requests why is it so hard to find a solution to make you services available for Brave as well ? Due to this fact, Brave is blacklisted by a lots of company because it cannot use the anti-malware…
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Get the status of the scan from BD CLI?
Is there a way to get the progress of the scan when we use the command line interface of BitDefender. From what I've seen, the console exits only when the scan is complete. It does not give any status until then. Is there a way to get the status while the scan is in progress as we can see in UI?
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Possible to "whitelist", IPs so that internal docker-docker communication is not stopped?
Hello! General question that I have not (yet) found any answers to in the documentation. Situation: I have a Linux server with some docker containers on it. They have server internal IPs and for some reason, API-calls in between them are regarded as lateral movement by Gravity Zone so calls are quite randomly blocked by…
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How do I stop BitDefender Endpoint from deleting my sheduled tasks?
I have several custom scheduled tasks configured on my system to reoutinely call, via URLs, ASP scripts being hosted on the system's local IIS. After installing Bitdefender onto this system, it misidentifies these scheduled tasks as malware and deletes them all, causing chaos to my business operations. I've tried to…
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Activate GravityZone on Mobile Device
I'm new to MDM. And fairly clueless. I used jamf to push GravityZone to my iPhone. Now, I'm getting the message 'The device is unlinked and it needs to be activated." What is the procedure for that task? What is the correct server address, and where is the token obtained? Where do those values come from? Thanks in advance…
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Import application blacklist; predefined blacklist
Hello. We are licensed for Bitdefender Gravityzone Business Security Premium. I am looking for two things. -Is there a way to import an application blacklist? I can only find the Content Control settings under Network Protection in the policy settings, which only allow manual entries one at a time. -Is there a predefined…
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ServiceNow personal developer instance enabled SecurityOperations plugin?
I've deployed a ServiceNow developer instance running version 'London' and can't see an option to enable SecurityOperations plugin. However I had a previous instance and I'm sure it was a straight forward operation from the instance manager. Does anyone know how to do this or whats changed? Thanks
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Potential False Malware Threat on Webpage
Hey there, I am posting using my personal BD account, but I am a Gravity Zone user through my job. On my work computer, I have been getting a Malware threat notification when connecting to a webpage (https://www.horizonfitness.com/). I open the webpage and my BD Endpoint Console alerts me, see the screenshot below. I then…
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How Bitdefender GravityZone identify devices
Hello, I need the document to explain how Bitdefender GravityZone identifies devices. If I take a snapshot VM and clone it to another place, on GravityZone will recognize two or only one device. Thank you so much.