-
Cannot access home network
I attempted to connect to a client's 'Guest' network in order to access the internet. My laptop (a PC running W10) flashed a warning about a port scan and then moments later informed (not asked) me that it would reboot in 5 minutes. After rebooting, the wireless was disabled. I managed to find the reason (the service had…
-
Microsoft ATP preventing install on Server 2019
We are having a problem with installing BD on server 2019 host in Azure. We are rolling out new servers that are Server 2019 Gen 1 and Gen 2 update hosted in Azure for our clients. We download our policy from our gravity zone and can install BD without issue if its every first thing we do. But it doesn't always work out…
-
Installing the Bitdefender GUI on Linux Mint 21.2
Our company got a Bitdefender Lizense, i did create a Linux Installation package in the backend and installed it on my linux box, bitdefender services are running, but I cant find the GUI for it. I tried to add the bitdefender repositories, but always get the message that the depot is not signed. I did install the key, i…
-
Policy stuck on 'Pending' and never applies
Today I had a very strange issue. I use SyncroMSP to push BitDefender Endpoint Security to my customers. A user was having BSOD issues on a 1-year old PC so I decided to go nuclear and I wiped the internal SSD today and re-installed Windows fresh and clean. I installed my customary SyncroMSP installer w/ BitDefender…
-
Bitdefender Endpoint products compatibility issue with Azure Code Signing (ACS) program
Hello everybody, Does Bitdefender Endpoint products must be running a version of Microsoft Windows that has been updated to support the Azure Code Signing (ACS) program, which replaced the deprecated cross-signing program? KB5022661—Windows support for the Azure Code Signing program - Microsoft Support Thanks in Advance…
-
Disable the funtion "Mobile Hotspot"?
It's possible block or disable the funtion "Mobile Hotspot" of Windows 10 / Windows 11 with BitDefender?
-
BD GravityZone flagging Virus/Malware in OST/PST FIles
I'm fairly new to GravityZone and so far love it, but there's a lot to digest and learn. I'm having an issue with BitDefender GravityZone flagging attachments in old emails located in users OST or PST files. That part is great except that Threat Xplorer shows that it has deleted the suspicious attachment when in fact it…
-
Gravity Zone Software Execution Policy Bypass
Hi guys, all right? During the last week, I've been testing some features of GravityZone and one of them was the program execution blocking policy. From what I verified, we can block the execution of a software both by the absolute path and by the Hash (MD5/SHA). I used an EDR test file without changes and it was blocked;…
-
BitDefender icon pop up and application doesn't open
Hello to everyone! I have a question about BitDefender app on Mac. The version of the pc is macOS 10.14.1. Through settings-->privacy, i enabled permissions on Accessibility & Full disk permissions. While i'm clicking to open Endpoint BitDefender for Mac, the icon of BitDefender pop's up on the screen and after all the app…
-
Minha pasta de vídeos em meu pen-drive está inacessível
Olá: Meu pen-drive tem uma pasta de vídeos que, após uma ação do Antívirus, ficou conforme os anexos. Ela ficou inacessível, conforme demonstra os anexos, e não volta ao formato de execução em vídeos.. Alguém pode me orientar o que fazer? Obs.: Já abri chamado com a equipe técnica, gerei um arquivo Bdsylog e enviei pelo…
-
After 24hours through RMM, BitDefender install pending
Hello everyone! I have a question about installing BitDefender on macOS Catalina version 10.15.7, through RMM. Me and my co-workers have done a lot installations on macOS especially in Catalina version. We install the agent on macOS and from RMM we give special Policy to begin the installation of BitDefender. The…
-
Endpoint Expired
Hello Everyone. Im new on bitdefender on a new company. I just received a lot of laptops that have been reinstalled with the same version of Windows 11/10. In some cases on the Gravity Zone seem to be the status a "Endpoint Expired" But in a case like these it seems like a lot of modules are not working (Screenshot) Does…
-
Memory leak after midnight every Sunday morning.
I have a ticket on this as well, but I thought I might see if any of you have seen this. I have three servers that get a memory leak that starts at midnight on Sunday and ends up consuming all of their RAM. The only way to resolve this issue is to restart the server entirely. The issue occurs with the application…
-
AMD RYZEN 7000 (7950X3D) have use CPU package and temp is very hight
Why install Bitdefender Endpoint Security Tools on computer AMD RYZEN 7000 (7950X3D). Maybe CPU and Temp is very hight to max (85-89 degree) and use only core 7 on CPU in the attach file picture But install on CPU intel can use normaly. Can you please test and find a solution to this condition troubleshooting?
-
Connection blocked for a mismatched security certificate
Connection blocked for a mismatched security certificate issued for a different web address than the one indicated. The notification of the block repeats indefinitely, since the attempts are continuous by changing the first letter of the site. I have seen that this problem is activated with two different sites. Any…
-
GZ 7.9.2.290 Eng: 7.94858 causing high lag (slow) with communication between servers.
when disabling antimalware On-access Scanning module everything goes back to normal.
-
How GravityZone Event Push Service Connector Works
Hi Expert, Currently I use GravityZone Event Push Service Connector to get the event from GravityZone to my Syslog Server. I follow the instruction from this link documentation: https://www.bitdefender.com/business/support/en/77209-144080-build-an-event-push-service-api-connector-for-cef-standard.html and the the service…
-
Trojan.******.GenericKDZ.21960
Hello, Within bitdefender i get alot of Trojan.******.GenericKDZ.21960 messages. Bitdefender deletes or disinfects the items. (See attached file). I scant the laptop for malware, but could not find any. Does anyone have any ideas how to get rid of this permanently Regards, Ramon
-
Risk Management(ERA) not data
Hi, All Have you meet this problem. When I install BEST to new client and execute Risk Scan. It shows successfully. Risk Management is not data. How can I resolve this issue ? Thank you Sam
-
Where do I go for assistance on an incomplete scan?
Hello. We have a very small office consisting of 4-5 active endpoints. One endpoint consistently stalls out at 34% when we task a full scan. The scan reads incomplete after trying to run for 25 hours. How do I know what is causing the scan to stop at 34%? How do I fix this, depending on cause? I can't even find the scan I…
-
Intrusion detection on macOS
We are a 100% macOS shop. I see that the I can enable the firewall section/module for a policy, and there is a section for IDS, but there is a curious note: "Intrusion Detection System (IDS) policy settings only apply to Endpoint Security (legacy security agent). Bitdefender Endpoint Security Tools agent integrates…
-
Problemas al instalar Paquete de Instalacion en Windows Server 2012 R2
Saludos tengo un problema al momento de instalar Bit Defender Gravty Zone , me sale este mensaje no se que hacer gracias por la ayuda
-
How to estimate license GravityZone Security for Storage
Hello, Currently, I want to deploy the GravityZone ICAP server integrated with BIG-IP F5 to protect our web servers like this: So I have one question about the license of Security for Storage. As the requirement: Bitdefender GravityZone Security for Storage / per device connected at the storage server In my case, do I need…
-
How to set up SIEM with BitDefender?
Are there more hands-on options to setup a SIEM solution?
-
Unable to Activate GravityZone Mobile (Cloud)
Now that GravityZone Mobile is available for GravityZone cloud console, we're evaluating it to hopefully pitch to our clients (mobile security/supervision is a frequent request). So we've got it enabled and a company console created. Wow - insane amount of granularity in the policies. But we can't activate it. When we try…
-
GravityZone und offline PCs in der Netzwerk übersicht
Hallo, hoffe jemand kann uns helfen, bei uns werden einige PCs/Server in der Netzwerkübersicht in der GravityZone doppelt angezeigt, das problem ist, das diese doppelten einmal als "zuletzte vor mehr als 1Jahr" als online angezeigt und dann der 2te als "jetzt" online angezeigt wird. Das gleiche haben wir mit komplett nicht…
-
AV and WSL2
Hello Community & forum Moderators, As per your thoughts, what would be the best approach in securing/hardening WSL2 instances on Win10/11 host on AV level? Given the fact that WSL2 is completely isolated system, would it make any sense installing separate Linux AV (gravity zone, clamAV or similar) along with AV on host…
-
Set encryption password
Hi, I'm encrypting computers on my network through the Gravity Zone portal. One particular computer said the Task was finished but on the computers screen was a popup saying "Set encryption password" It is an HP Elitebook G7. I've done dozens of these and have never seen this message. Is there any way to get this machine…
-
Linux endpoints freezing for 10 seconds
I have experienced laptop freeze on ubuntu 1x - 2x with bitdefender turned on. Once I stop bd everything works fine. It's not happening one one machine but on multiple laptops. Can we do something about this? Or has anyone experienced the same and has some insights?
-
ServiceNow Service Portal modal windows
Very new to Service Portal and modal windows. I'm creating a portal page and want to include modal windows for a couple different things. First, I want a modal welcome note to appear when a user lands on it for the first time. I've already created the welcome note in an HTML widget, but am confused how that would interact…