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AMD RYZEN 7000 (7950X3D) have use CPU package and temp is very hight

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Witsanuk
edited June 2023 in Enterprise Security

Why install Bitdefender Endpoint Security Tools on computer AMD RYZEN 7000 (7950X3D). Maybe CPU and Temp is very hight to max (85-89 degree) and use only core 7 on CPU in the attach file picture

But install on CPU intel can use normaly. Can you please test and find a solution to this condition troubleshooting?

Best Answer

Answers

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff
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    Hello @Witsanuk,

    I do apologize for the late reply.

    Can you let me know if the situation still persists at the moment or if it has been resolved? If it does I strongly suggest contacting the Enterprise Support Team as proper troubleshooting has to be performed (in the form of a remote session or via telephone).


    Best regards,

    Alex D.