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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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Call unblocking issue
Due to performance issues, I specifically turned off call blocking on an android device that cannot receive calls. Now getting a recurring notification to turn call blocking back on. How can I stop this recurring notification?
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Bitdefender Mobile Spam Call & SMS Protection
Hi Bitdefender Community, I have a question about Bitdefender Mobile Security’s spam call and SMS protection features. I understand that Bitdefender uses cloud-based technology with real-time updates for detecting and blocking spam calls and messages. However, I’m curious: how effectively does Bitdefender prevent spam…
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What do you think for introducing new feature in BMS to disabling call/sms forwarding.
In countries like India, several scams have been surfaced since last year regarding call forwarding and SMS forwarding, where users are specifically targeted with SMS/Link/WhatsApp messages which have particular number pattern (different for all telecom network provider) like *401 * <call forwarding number>, *21*<call…
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My Android phone & MS Office laptop are hacked daily
My android phone is hacked daily. Controlling my Windows laptop & android phone with BD, TV, and other appliances. The key board is reset regularly eg teh @ is changed to " and others. So when signing in and emails are prevented as at the start you do not know the keyboard keys have been changed. Tehese random changes…
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BMS For Android: Call Blocking Recognizes Legitimate Telephone Calls As Suspicious/Unwanted Calls
Hello. My specs: Samsung Galaxy A34 5G (SM-A346B/DSN) Android 15 With Latest Android Updates Installed One UI 7.0 Android Security Patch Level July 1, 2025 Google Play System Update July 1, 2025 BD Mobile Security 3.3.276.2517 Since yesterday, the Call Blocking feature started to recognize legitimate telephone calls as…
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How to stop notification in notification bar.
Hello my friends, I'm getting this notification regularly again (see attachment). I find it very annoying! Can someone tell me how to disable this notification? I don't plan on enabling this feature, so I don't want to receive any more notifications. Thanks in advance.
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O Bitdefender ajuda a detectar se meu celular está sendo usado/controlado por outro indivíduo?
Estou desconfiado que meu celular está sendo usado para spam ou alguma outra coisa, queria saber se o Bitdefender oferece também esse tipo de serviço.
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App
Beste Defender sinds eeuwige gebruik ik de App Gspace ook voordat ik op uw Bitdefender over stapte maar sinds gisteren wordt door jullie tegen gehouden en daar ik deze App nodig heb omdat 'Google' niet werkt op Smartphone, hopende dat u mij hulp kunt bieden. In afwachting met vriendelijke groet, uw gebruiker
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BD scanning unknown apps/hidden app updates?
Im getting the brief notification that BD scanned updates to hidden/unknown apps. They are showing as clean in the pop up message however, tonight it scanned an update to "storage" twice. In reviewing the app scan logs they are nowhere to be found? S21+/Android 15
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Android App Lock fails to hide screen
On my Samsung Android phone, I do this... Add App XYZ to App Lock (AL) list Turn Off WiFi Select App XYZ See AL ask for pin Tap the 'o' from " o ¥ at bottom of screen View 'reduced' image of App XYZ in all its glory. Clearly App Lock has NOT prevented me seeing the 'locked' App. This might be a secure messaging app like…
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Bitdefender logout on Android mobile
I am using Bitdefender Total Security installed across my computers/mobiles. Recently experienced a situation where Bitdefender was logged out automatically, between 24 and 36 hours. Tried different things, 1) cleaning Chrome cache, all the same, but after disabling Chrome on the Android, the situation has been stable,…
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How do I locate by Bit-Defended Mobile device from my Laptop?
I've installed BitDefender Plus on my PC, Mobile & Laptop and I'm loving it, I ran the "Locate device" feature of the mobile app and a map appeared showing the location of my mobile, I've just tried again now and the tab turns green, a location-pin revolves, but that's it, Am I supposed to see a map afterwards again? - but…
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Can I activate web protection?
I have the latest iOS build and recently within the last few days I cannot activate web protection. VPN is off please provide guidance. This is the same issue I had about a month ago.
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Ignore Threat Detection - Android
Just trying out BD on my mobile, did a scan and found some software that it has flagged as a threat. It is not. How do I get BD to ignore this, when I used norton it had a button that you clicked to ignore but I can't locate anything like that for BD. Any help would be great. TIA.
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Tecno Spark Pro 30 recebendo ligações de “blocos/scam calls” — mais alguém?
Oi pessoal, Comprei recentemente um Tecno Spark Pro 30 e estou enfrentando um problema estranho: estou recebendo várias ligações de spam/scam (números aleatórios, muitas vezes internacionais ou com prefixos estranhos). Isso tem acontecido quase todos os dias e já está ficando bem chato. Alguém que também usa o Spark Pro 30…
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should I look this up
Someone hacked my phone and my router and created a virtual LAN network containing 255 IP addresses and a plethora of virtual tunnels. They also opened every port between port 22 and 10000. They have been accessing my devices and leaving tracks and I'm wondering if I should follow those tracks because I don't want to open…
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Vivaldi web protection
It seems like web protection is not suported for Vivaldi in Android, eventhough it's a very trustworthy browser. Is there a plan to add it to the list? This might make me give up on Bitdefender.
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Do iPhones work as well as Android phones with the Bitdefender Mobile Security app
We have an android tablet and 3 android cell phones (Samsung Galaxy, various models). They all work great with the Bitdefender Mobile Security app. But 5 years ago, when we first switched to Bitdefender, my wife had an iPhone which did not work as well with Bitdefender. She is ready to purchase a new phone, and is weighing…
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Web protection capabilities in android
Does Bitdefender web protection in android, safeguard/inspect and block malicious internet traffic from all apps on device except non supported web browsers?
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Roblox Android Device
I'm racking my brain on how to resolve this. On my son's device I installed parental controls and I even added the exceptions as seen in the attached image. After a reboot if I immediately try to go into Roblox it works but after about 5-10 mins it will not longer work and have the error "Connection Error: Unable to…
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My web protection turns off
Hi my website protection keeps turning off, I have excluded it from optimisation. Samsung galaxy 24. I hit on as soon as I get out and come back in its off
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Ad blocking
How do I set up ad blocking on an iPhone 11? The Bitdefender app is installed, but I don’t see anything on it that provides for doing this. Thank you!
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Bitdefender Just Got Smarter – Call Blocking Now on Android!
Hello Bitdefender Community 👋, I just spotted something new in the Bitdefender Mobile Security app for Android — a Call Blocking feature! 🆕 Yes, this seems to be a fresh update — and I haven’t seen it mentioned before here in the forum, so I wanted to share it with you all. 📵 What it does: •Blocks scam calls automatically.…
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Constant beeping during manual scan
When I run a manual scan on android phone, it does constant notification beeping until scan is complete. If I turn the volume all the way down to stop the beeping, then volume for all notifications is shut off after that so I have to go into system volume and set volume back up for notifications. This behavior only started…
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Infinix note 50 pro
bitdefender total security's icon turns off and on again and again, also the app stop working and need to be fixed insane. it defender is admin of the cell ph, any way to fix that?
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Bitdefender Free for Android - Connectivity & Automatic Scan Failure in Syria
Dear Bitdefender Support Team, I am writing to report a critical issue with the Bitdefender Antivirus Free app for Android. The application was working perfectly on my device for a long time, but it has recently stopped functioning correctly. Here are the main problems: * Network Connectivity Failure: The app cannot…
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[Discussion] Improving Web Protection for In-App Browsers — Outlook, Gmail, YouTube
Hello Bitdefender Community, I’m really impressed with how Bitdefender handles web protection, especially on Android — but I recently noticed something worth discussing. While links opened in full browsers (like Chrome or Samsung Internet) are properly scanned by Web Protection, links opened within in-app browsers (such as…
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Digital Identity Protection
Hello all, On the dashboard of Bitdefender Central (Digital Identity Protection) i read that there are 5 data breaches. But on my mobile device nothing is mentioned… How come? Now, what's going on?
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Samsung Smart blocks spam calls, but I don't see Bitdefender blocking?
Do I need to turn off Samsung Smart Phone somehow. I was hoping to see Bitdefender out preforming Samsung. I'm using a Samsung Galaxy S10e, SM-G970F/DS . I get at least two spam calls a day, I can't even answer my phone unless they are known. I see in BD it asks me to add a spam call to a list. Really? I should copy a…
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Activation code
Hi, I just got a new phone A36. During the setup process my Bitdefender app was copied from my old phone [A32] to my new one via Samsung default process. The app is now in trial mode and asking for an activation code that i do not have. I have removed my old phone from my subscription and centtal is showing it as…