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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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Bitdefender Mobile Security crashing since June 18th - Advanced Protection/Device Protection Android issue
On several of our phones, the application keeps crashing/restarting/crashing on Android phones (Google Pixel 8), even after uninstall/reinstall. On one phone it started to crash today after updating the app, on another one same situation without any update at least for a week. This is blocking some apps access that hace…
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Why android ui says CAN NOT WRITE TO SD CARD, made to read only
Pls get me a solution, for why the above error comes in my SAMSUNG M31. Normally SD CARD WILL NOT FAIL, MY mobile installed with BD TOtL security.
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Call Blocking - Bitdefender Mobile Security blocking very important number!
When Mobile Security is activated, it blocks calls from my doctor and their authority! I send message to the caring doctors central and they call me back with a number that begins with 010 and that gets blocked!!! My doctors haven't got the time to call me one hundered times to get by the blocking! If you all want me to…
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Mobile security while traveling
Hello, all. We have a Bitdefender Total Security family plan. On our cell phones we have installed Bitdefender and we have activated the anti-theft provisions. When we travel, family members each bring our cell phones and we have some questions in case one phone is stolen: The phones are running Android 15 and 16. Based on…
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Devices Android Security
Recently I have been victim of device infiltrate with advanced systems and saw a very long hash Bluetooth device connected to my pad. Later shadow process were found and now mobile is no longer allowed to run antivirus or any other company antivirus, can't update as well. What end to end zero trust solution forward will…
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Ecosia Browser
Hallo, weiß jemand zufällig ob der Ecosia Browser auch aufgelistet werden wird bei Internetsicherheit?
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BD n'analyse pas les nombreuses applis Xiaomi natives
Bonjour. Lors d'une analyse par BD des applications installées sur un smartphone récent, celles de Xiaomi ne sont pas vérifiées. Comment analyser les applis Xiaomi ?
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Why does GravityZone MTD not mark devices as inactive when the app is not running?
We are currently rolling out GravityZone MTD to 300 mobile devices. We are trying to ensure that users keep the application running in the background. Despite configuring the Device Inactivity Configuration Policy to mark devices as inactive after 30 minutes and send notifications, the devices remain in an active state…
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Witch Web Browsers Does Bit Defender Support?
It Is The Best Antivirus On The Planet! The Web Browser I Use Is Google Chrome!
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Security gaps left by Bitdefender in Android?
How does Bitdefender in android ensure safety and security when malicious web links open in in-app web browsers of 3rd party apps that are not supported by Bitdefender Web protection feature?
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Cannot Activate Bd For Android Samsung Tablet
Hi I have now purchased a 'BD for android licence twice' for this device. i.e. $14.95 x 2 = $29.90 Bitdefender Central shows the device, but says that there are no active subscriptions for it - and that I need to purchase a subscription (In spite of my already having purchased the licence twice). The product was installed…
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Disabled Scam Protection after 3 false positives in 2 day
Sharing this in case others have hit the same issue; screenshot attached. Two of the alerts are from Find my IP, an app I use to log my own IP addresses (VPN). It flagged the same IP notification twice as "Phishing." The third is a Telegram chat message containing the string `rootproject.name`, flagged as "Dangerous."…
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BD Mobile Security: Bitdefender Central Reports False Alerts. Any Help?
Hello everyone :) This is my first post ever on this forum in general so go easy on me ^-^ I only have one remark to make and one more specific question / issue for you. To get the former out of the way: The frequent and repetitive notification on my phone originating from Bitdefender Security promoting the Bitdefender VPN…
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Réglage Android - Bitdefender ( wiev on an application "TWINT" )
(FR) Bitdefender peut/supposé de visionner mon écran Twint suisse ( Sur Android ) (EN) Bitdefender can/is supposed to view my Twint Swiss screen ( On Android ) (FR) Comment est-ce que je peux vérifier / ajuster les paramêtres d'accès de Bitdefender sur une application. En l'occurence, TWINT. Je n'ai pas pu trouver le moyen…
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I have a paid subscription for 5 devices one device is telling me I have 13 trial days left!
I am new to this, only installed yesterday. I have "Bitdefender Premium Security Individual" installed on my Windows PC, my Android phone and android Tablet. On the tablet, Dashboard it all seems set correctly but there is a Green Strip below where it says You are safe, on the Green Strip it says, Extend your protection,…
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Scam Protection not checking GMail
I have installed Mobile Premium Security on my Galaxy S9+ and Galaxy S23+. Scam Protection indicates it has checked Links and Messages but not Emails. I have both GMail client installed from PlayStore, but also logged into my Email through a web browser and left that open for a day. Even though I have received 20+ emails…
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Hijacked One+ android phone. What to do?
Can Bitdefender help me to stop my phone being hijacked?
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Can I close the BD Scam Protection?
I just installed BD on my Android phone and wife's iPhone. If I close the Scam Protection app, will I still be protected by a background app, or is the UI the app responsible for protection? TIA!
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Delete Numbers in Blocked List Without 3-Dots
When I go into my Android phone, tap Bitdefender's 3-dot More icon, tap Call Blocking, and tap "View all", my screen brings up numbers that do not have the 3-dots on the right side of the number. There is no way to delete those numbers. So, how do I get them off my blocked list?
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How do I unblock a series of phone numbers eg 1234??
I have had several hospital calls from different numbers blocked. The only solution I have found is to switch off Call Blocking. Help would be appreciated.
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How would I remove an android device that is duplicated?
I factory reset my Galaxy S24 FE so when I reinstalled bitdefender mobile security and central apps, I must've done something wrong because it duplicated the device because when I went back to Central I seen my mistake, only I'm not certain how I duplicated the device. It shows my account in Central as having 4 devices…
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Notification of attempt top access my email account on my phone
Hi, A short while ago I received notification, on my Android phone, that someone had attempted to access my email app with an incorrect PIN. The phone was in my possession at the time and I was not, nor had I in minutes prior, attempting to open my email. Assuming the warning to be correct, does this mean that someone was…
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Bitdefender Mobile and the call block feature
So it would appear that the call block feature is somehow blocking facetime calls from messenger. Calls would just not show up for me top answer and if I try calling, the app just beeps and never rings. That is, until I turned off the call block feature and calls instantly went through. Is there anything that can be done…
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Web Protection Resource Usage
I just enabled Web Protection on my iPhone. The Web Protection dashboard has a running "You are protected" timer that I assume means it's doing its thing. Exactly when is WP actually working? When Safari is closed out? When Safari is active but idle while I'm not browsing? While Safari is in the background while I'm using…
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Very poor design of Bitdefender Mobile Security Report
Quote "Scanned blabla new app(s)... 1 of them was infected" I want more details about what went wrong in my phone. How do I know what app was infected to avoid it in the future and tell to other people? It's a secret? Here it is a screenshot of Bitdefender Security paid version 3.3.032.612. The second issue: Samsung…
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Suggestions to Call Blocker feature
Hello! I want to suggest two features to Call Blocker feature. Block phone numbers that begin with. In Spain phone numbers has 9 digits (without country code). So it would be great that I can block phones that begin with any number of digits. I.e: 910 xx xx xx it would block 1 million numbers, 910 12 xx xx will block…
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Why Bitdefender unable to play sound in do not disturb mode
When i tried to find my device i play sound to locate but i found that my phone was in do not disturb mode. why this happens?
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Blocked country codes on Call Blocking removes itself
Good Day everyone, I have been monitoring and noticing that whenever I try to add country code to the list of call blocking, the country code is there for a while and after say 1-2 hours, when you check back, the country code is missing from the lists from the BMS for android. So far I have tried reinstalling the…
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Wear on function for smartwatch
Any idea where in Bitdefender app for Android is located Wear on function for smartwatch? I have a Premium subscription for family
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Call blocking not installed but calls are blocked
Can anyone help? I didn't install call blocking. Bitdefender shows that call blocking is not installed. But calls are blocked and I don't want that.