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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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Bitdefender Mobile and the call block feature
So it would appear that the call block feature is somehow blocking facetime calls from messenger. Calls would just not show up for me top answer and if I try calling, the app just beeps and never rings. That is, until I turned off the call block feature and calls instantly went through. Is there anything that can be done…
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How do I unblock a series of phone numbers eg 1234?????
I have had several hospital calls from different numbers blocked. The only solution I have found is to switch off Call Blocking. Help would be appreciated.
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Web Protection Resource Usage
I just enabled Web Protection on my iPhone. The Web Protection dashboard has a running "You are protected" timer that I assume means it's doing its thing. Exactly when is WP actually working? When Safari is closed out? When Safari is active but idle while I'm not browsing? While Safari is in the background while I'm using…
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Very poor design of Bitdefender Mobile Security Report
Quote "Scanned blabla new app(s)... 1 of them was infected" I want more details about what went wrong in my phone. How do I know what app was infected to avoid it in the future and tell to other people? It's a secret? Here it is a screenshot of Bitdefender Security paid version 3.3.032.612. The second issue: Samsung…
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Suggestions to Call Blocker feature
Hello! I want to suggest two features to Call Blocker feature. Block phone numbers that begin with. In Spain phone numbers has 9 digits (without country code). So it would be great that I can block phones that begin with any number of digits. I.e: 910 xx xx xx it would block 1 million numbers, 910 12 xx xx will block…
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Why Bitdefender unable to play sound in do not disturb mode
When i tried to find my device i play sound to locate but i found that my phone was in do not disturb mode. why this happens?
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Blocked country codes on Call Blocking removes itself
Good Day everyone, I have been monitoring and noticing that whenever I try to add country code to the list of call blocking, the country code is there for a while and after say 1-2 hours, when you check back, the country code is missing from the lists from the BMS for android. So far I have tried reinstalling the…
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Wear on function for smartwatch
Any idea where in Bitdefender app for Android is located Wear on function for smartwatch? I have a Premium subscription for family
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Call blocking not installed but calls are blocked
Can anyone help? I didn't install call blocking. Bitdefender shows that call blocking is not installed. But calls are blocked and I don't want that.
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Bitdefender Mobile for Android - 1 Notification Category Deleted?
So I've been using Bitdefender Mobile for Android for the past few days now, just for peace of mind. But I looked into the Notification permissions and saw that one category was deleted? Anyone know anything about this?
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Scam Dashboard changed in the New Mobile Security update 7.7.0
I am running Premium Security and just upgraded the Mobile Security app for iOS. I had an issue with the scan register working and that now seems corrected. However I lost the Scam dashboard that displayed both emails and messages and links. It was the same dashboard that appears on my desktop. It displayed #'s of emails,…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Spam link found in email NOT SPAM
How can I mark the link as trusted. I see a there is a note that it's Untrusted. How can I change it to trusted so it doesn't get flagged again?
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Bitdefender Events showing login event after I was at a location.
I've just gone through my Login Events and I can see 3 logins (1 failed, 2 successful) at an IP address of somewhere I was at, or near enough. The issue is, they start after I left that location. The first one that was successful was 5 hours after. The second, failed attempt 16 hours later, the third, successful, seconds…
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excluding applications from scanning
How to exclude a specific application from scanning in Bitdefender because I can't find it anywhere, Android phone.
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Do iPhones work as well as Android phones with the Bitdefender Mobile Security app
We have an android tablet and 3 android cell phones (Samsung Galaxy, various models). They all work great with the Bitdefender Mobile Security app. But 5 years ago, when we first switched to Bitdefender, my wife had an iPhone which did not work as well with Bitdefender. She is ready to purchase a new phone, and is weighing…
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Why does Web Protection and VPN not run at the same time?
Hey all, just wondering why both programs will not run at the same time as one will turn off if the other is going. For iphone and laptop, thank you!
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I installed BiDefender mobile on android but it tells me I have 7 days left
I installed BiDefender mobile on android phone but it tells me I have 7 days left of Trial. I have a paid subsciption for BitDefender. When I go on the Central application, it tells me the phone is protected. What am I missing?
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Samsung DEX
Schützt Bitdefender Mobile Security auch zuverlässig, während man die Samsung DEX funktion nutzt? Funktioniert z.B. der link Scanner, Phishing Schutz auch dann einwandfrei? Ich zweifel, da ich bei dem Besuch auf einigen Websiten keine Warnung bekommen habe, im Vergleich zu der von mir bisherigen Internet Secutrity Lösung.
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Real Time Like Pc In i phone 14 Pro Max
🙏🙂 Bitdefender Team ! Question : Product Mobile Security in Real Time Feature Like Pc In i phone 14 Pro Max ?
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Vivaldi web protection
It seems like web protection is not suported for Vivaldi in Android, eventhough it's a very trustworthy browser. Is there a plan to add it to the list? This might make me give up on Bitdefender.
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Bitdefender Mobile Security detecta y elimina todo tipo de malware?
Pregunto, Bitdefender Mobile para Android detecta malware, spyware, stalkware, RAT, rootkit, stalkware, Zero day, sms ocultos o sms 0, como pegasus, mspy, entre otros?
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Can I close the BD Scam Protection?
I just installed BD on my Android phone and wife's iPhone. If I close the Scam Protection app, will I still be protected by a background app, or is the UI the app responsible for protection? TIA!
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Call blocking/scams?
Hi there, Could someone run through the Bitdefender Call Blocking tool. How does it work? For example if my friend or a work colleague calls me and has their phone set so their number is not announced or I don't have their number stored in the contacts on my phone will Bitdefender block this number? Thanks Steve
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Why does Bitdefender block Walmart Spark Driver App?
Bitdefender has to be paused in order for me to login to the app. I don’t want to have to turn turn off or pause Bitdefender to use the app. Has anyone else experienced this issue? The Walmart Spark Driver app is in the Apple Store.
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HSBC App Blocking Bitdefender
Recently my HSBC banking app will not open saying that I have to remove Bitdefender as its a security risk to the app. Any solution?
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Comet AI browser support?
Hi all, When will be added support for a new Comet AI browser by Perplexity? Thanks in advance! Best wishes, Slavoljub
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Scanned Connections in Bar Graph and Traffic Categories are not synching
Last week there was an update to Mobile Security (iOS) and the bar graph stopped functioning. I started a ticket with support and we are working to solve the issue.However, should he scanned connections within the traffic category equal the scanned connections in the bar graph?
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Help Needed - Call Blocking Section Is Missing in the More:Settings for Mobile Security for iOS.
I need to turn off Call Blocking in More., Settings but it appears to be missing. I'm running version 7.6.14 of Bitdefender Mobile Security for iOS on my iPhone 13 Pro. Nay jhelp would be most appreciated. If no fix then I will have to remove the app.
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Bitdefender on my android phone, keeps on scanning
Hi, I don't know what I have done wrong, Bitdefender keep on scanning. As if someone has scheduled the scanning every hour or so. As a result my phone is draining power fast. Any advice how debug this issue? Thank you.