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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Bitdefender Scanner App Alert wirhout having installed a new app
Hi, Does anyone have the same issue? My Mobile Security says on a daily basis, that there is a new app installed which is not safe, even though I did not install a new app. I get every day this push notification Someone knows why this happens or how to get rid of this? Thanks
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There is no such permission calender in settings for scam alert
title, how to fix that? Maybe its malware or just a bug? ios 18 official release, bdm version 7.4.1
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Mobile security still locked after paying for a new subscription
I re-installed mobile security after it expired and taking a break and it's locked. So I followed the link and paid for a new subscription, but it's still locked? What do I need to do? Thanks.
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Pin Numbers Are Highlighted After Pressing . . . .
I activated Bitdefender's App Lock feature and found that when I press a number, the background turns sky blue and the number displays on the screen. I activated the malware feature, and the message currently reads, “You Are Safe!” Why are the numbers highlighted and displayed after being pressed?
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Installation
I bought a Total Security subscription. I installed it on my laptop ok but whenever I try to install it on my android mobile I end up in googleplaystore bring asked to buy a subscription. I've tried to install via central, playstore and QI code. None work. secondly when I access central on my andoid it tells me both my…
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OnePlus Nord 2 Android 11 Web Protection turned off notifications
OxygenOS Version 11.3 I keep getting a random popup message that Web Protection safety has been turned off. When I go look at Web Protection in-app, it says Web Protection is on. When I go to Central it tells me I need to fix my phone. I went through the routine of making sure I added all the permissions. I uninstalled it…
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My Bitdefender did not catch and protect my android tablet against Mcafee alerts pop ups...why?
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Bitdefender mobile for android not generating the weekly reports issue
Hi everyone, For several months now the bitdefender mobile app for android is not generating any weekly reports. I have a ticket with support about this issue and they have already tried several fixes over the last few months with one time about 2 months ago it did generate a report one time but is was an incomplete…
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Bitdefender Mobile Security OR Bitdefender Ultimate Security?
I have had Bitdefender Mobile Security on my Android phone for some time. Recently, I gave Norton 360 the boot on my Windows laptop and installed Bitdefender Ultimate Security. I have noted that this allows me to secure up to five devices. Should I now uninstall Bitdefender Mobile Security from my phone and replace it with…
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Bitdefender App Allowing Google to Collect Tracking Data?
Why is the Bitdefender Android app allowing Google to collect information and data about us and our phones from its app? According to the DuckDuckGo App Tracking Protection feature, the Bitdefender app has allowed Google to make 48 tracking attempts on my phone in the last hour, ranging from my device brand and GPS…
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How to enable AI Voice on Huawei
Hi, After installation on mobile (huawei p60 pro), Bitdefender starts to block microphone while trying to use AI Voice. I see that phone 'hear' me, but do not recognize commands. That is also reason i cannot use AI Voice on my Watch (Huawei Watch GT5 pro). How to fix it?
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In reports under apps scanned it says 0 and web protection 0
Need assistance
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Are There Any Upcoming UI Updates for Bitdefender Antivirus on Android?
I want to know if there are any upcoming updates or planned UI changes for the Bitdefender Antivirus Android version. Are there any redesigns upcoming next year? (2025)
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This product is not available for this platform message Android
I have a Total Security subscription which includes Windows, Mac, Android and iOS. I had Bitdefender installed on my old Android tablet a Lenovo M10 and I've recently purchased a new Android tablet a Lenovo P12 but when I try to download it from my Bitdefender Central account I get the message This product is not available…
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Web protection is turning off randomly.
As you saw in the title, my web protection is turning off every time I turn off my phone and sometimes when I’m on. Can someone please explain. I am a bit worried.
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Manual scans that repeat twice
Hi @agozob and @Alexandru_BD, i noticed that in the latest version of BMS after performing a manual scan, two or more manual scans are automatically performed after a few minutes. Is this normal or is it a bug? Below are the data from my smartphone Realme 8 5G with Android 13:
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App Lock shows not all of my apps and shows apps whom are not on my mobile
App Lock shows not all of my apps and shows apps whom are not on my mobile. I would like to lock an app that is not on the list showing by App Lock.
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Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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Mobile pin code
Hello, I recently made a pin code for locking apps in my Samsung phone. But I couldnt find any information about how to remove this pin code. How can I remove it ?
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Android Bitdefender Scam Alert Unifi Apps
Direct relation to: Since that post was closed out, I am reviving it. There has been several other posts and complaints about this. I am fully willing and available to assist with providing any information needed regarding a solution to this issue. I love BitDefender, my whole home network is Unifi equipment, I have…
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Why does Bitdefender not have the option to scan the whole mobile phone?
Security applications normally (usually) have the option to scan the whole device, be it a cellular device or pc. The scanner checks files, notes, messaging, browsing, etc. I don’t see this as an option within Bitdefender Mobile Security.
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How to get Bitdefender running on Android?
My son is the admin of the account and I have been set up on my phone for some time. All of a sudden it wants me to sign up, even though I have a message in the header that I am currently being protected by Bitdefender. How do I see my dashboard again? Thank you in advance.
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app lock not showing all apps
My bitdefender is not showing all my apps installed when trying to lock apps ive tried clearing cache and reinstalling the app
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Why do I wake up every morning to the Bitdefender page?
Tell me why my birdefender becomes like this every morning when I wake up and I need to restart it to make it normal If you are the one doing system maintenance, that's fine. If not, please take note and tell me why.
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BD Central Web Protection Warning
BD Central says one of my Android phones BD app web protection is turned off. On the phone, BD shows web protection is on. I've turned web protection off and on but BD Central still shows it's off I followed the steps in this article for a Samsung device, but it did not resolve the issue -…
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Strange extension/object " _.!%#@$ " seen during a scan with Bit defender Mobile.. what could be?
What is that?
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Why was my email protection turned off on Bitdefender
Unbeknown to me, Bitdefender email protection was turned off on my Android phone. My email was hacked at Sydney airport and I received a flood of scam emails. I've since changed my email password and activated email protection on Bitdefender. My question is, How did I not get a warning that protection was off until the day…
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Bluetooth Firewall
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Using Bright White Screen to Spot Lag on Motorola Edge with Bitdefender
Hey Everyone, Bright white blank screen allowed me to identify lagging issues on my Motorola Edge after installing the Bitdefender trial. It helped me pinpoint the problem areas, especially with display responsiveness. I recommend using a white blank screen to troubleshoot any display or monitor related issues. Has anyone…