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Bitdefender not conducting automatic scans
My BD on android does not scan automatically and when I manually check it is 6 days or so without scanning. I thought regular daily scans were automatically run by BD. Appreciate advice on how to reinstate daily auto scans.
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New Parental Control app and VPN
Hi, I used to have parental control installed on my son's Android phone and I use the Bitdefender app on my phone to monitor and set app/website restrictions on his phone. However, as of May9, they stopped the parental control on the app and I have to use the Bitfender Central from the website and also, resinstall the…
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Can bitdefender detect Rootkits?
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Bitdefender scanner no longer works on android after update to version 3.3.234.2411
Hi everyone, I have a android TV box with android 12 running bitdefender mobile version 3.3.234.2411, since it updated to this new version today I can no longer scan, when pressing the scan button nothing happens. I can see in my bitdefender central when I go to my android device an click on the "malwarescan" that a scan…
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How do I get apps to autofill?
Bitdefender does not seem to autofill my apps with logins and passwords. This is quite annoying. Am I missing something?
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Illegitimate website
Hi people, sorry but I need to ask a question on here about a website and whether it is real or fake? I may have been scammed using this [*url removed by @Flexx*]
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Why does WEB protection keep turning off on my iPhones?
Web protection keeps turning off my on iPhones. I have Bitdefender & VPN running at the same time. Is VPN causing the WEB protection to turn off?
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Web Protection keeps turning off a lot
I have an Android TCL30XL phone and the Web.Protection feature keeps disabling, literally >100x a day. I don't have the VPN active.I.have to go into Accessibility to find out that Bitdefender Mobile Security has been set to off. It would be much appreciated if someone could help me with this.
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Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
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Bitdefender mobile version 3.3.234.2404 services keeps turning itself off on android TV box
I have an HK1RBOX running android 12 and have bitdefender mobile version 3.3.234.2404. Since 2 days now the bitdefender service keeps turning itself of and I have to manually turn it back on, I have already tried reinstalling the app and was able to reproduce this issue. It happened twice now both when connected with…
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How do I add file/folder/app exclusions on the Android app? I've looked everywhere on the app.
I probably missed it somewhere but without the option, the program will be useless for me. Thanks for your help
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Locked out of 'settings' on pixel 2 phone
Had problems with bitdefender/android since day 1. I progressed to attempt uninstall/reinstall which did not work. I'm now locked out of 'settings' and this error message pops up when I try to access 'settings: "This app is locked with (company_name) App Lock. Suggestions on how to fix this error & regain control of my…
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App Lock Bitdefender
How do I get Bitdefender back on app lock list please help. What have I done. Is my Bitdefender been breached. It doesn't ask me for my biometric print anymore please help
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App lock malfunctioning
When I have the app lock engaged and I leave my house, when I come back I have to go into the app lock, forget my trusted wifi, then add it again. Every single time. Even if I just leave for 5 minutes to take the dogs out. Then when I'm out and want it to actually lock, it doesn't. I have uninstalled/ reinstalled numerous…
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Why does SMS scam not stay activated
Hi, Running Android 13 and Bitdefender I try to activate Scam and it shows it is working. Go back to close Bitdefender and it says Scam alert needs activating. Bitdefender is active in Notifications. Any ideas please?
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Is something wrong with these apps or with bitdefender?
These are add-ons to the camera app on my Samsung S24 Ultra, and the publisher of these apps is Samsung. For some reason, Bitdefender is flagging these apps. i included a screenshot
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Android S8 says web protection at risk...
... on BD Dashboard but BD Cental disagrees. Is there a fix? I couldn't find the restart protection area on Android settings.
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Mobile security Malware button is suddenly not functioning.
I have Google pixel six. This morning I turned my phone on and I went to do a manual scan and found the button was non-functional. I went to Google play. I did an application update for several apps but bitdefender was not listed. Then Bit defender said my phone was at risk as some changes have been made to my phone and…
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the phone turns off Bitdefender protection
Hello, I have a problem with the protection on my Android device, xiaomi 9. Namely, the phone turns off Bitdefender protection. I have to go to manual setup to turn protection back on. How can I stop the phone turning off bitdefender? Thank you for answer Simo
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How to find what is triggering blocked connection
Hi all, I’ve received roughly 6 blocked connection alerts on my iPhone 15 in the last 24hrs all being detected as malware to the same connection (chein.prospros.co.uk). I originally thought it was an app I had downloaded the other day, however I’ve since deleted it and it doesn’t seem to have stopped. Is there a way to…
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Intermittent Service on Fold 5
I noticed today that I couldn't do a scan on my Galaxy fold 5, spam protection and theft protection were off and wouldn't turn on. I restarted my phone, waited several minutes, same results. I uninstalled/reinstalled Bitdefender Mobile, phone worked fine. About an hour later in town eating a meal, same issue, no scan, spam…
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Bitdefender Outlook plugin for Android phones
Is there a posibility that Bitdefender can check my mail for security-breaches like phishing, virus etc…? I see a lot of plugins for Outlook on my phone but nothing about Bitdefender-security. Now I have to delete such mails manually. Cees van Riel [*email removed by @Flexx*]
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I need help badly!!
I don't even know how to explain this nightmare but I'll do the best I can I have three different phones I have a Motorola stylus phone Moto g 2023, I also have a j7 Galaxy phone and I have a TCL t603dl phone but for some reason there is also a TCT Alcatel phone that is somehow merged with the TCL phone now on the TCL…
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App Anomaly Scan
Hello there everyone. I have a question about the new App Anomaly Scan feature in BitDefender Mobile Security. Will the feature scan applications automatically or only run if it detects app anomaly? Thank you and have a great day!
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Password manager on Android phone
I like Password Manager, but I'm concerned that if someone gets my phone, they can get access to all my passwords. Is that possible?
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Hard Drive Locked by Bitlocker, with no Password
Is there by any chance there is someone with knowledge of how to either unlock a hard drive locked by Bitlocker in Windows 10, or Format it? I have tried numerous fixes from the internet, but have yet to find a working solution. My big problem is I do not know how to write command line in the Administrator Diskpart Fat32…
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Purchased new iPhone to replace original iPhone
I feel like an idiot asking this, but would appreciate some basic advice. We purchased new iPhones (14) and had our data transferred. Do we need to delete our original iPhone devices in the account and add the new phones? Please provide a step-by-step process if this is necessary and feel free to be as "basic" in your…
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accessibility halts installation
Accessibility in a new Samsung S6 Lite will not let me install Bitdefender. How can I bypass or turn off accessibility?
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Googleadservices blocked
Every time I tap on a google ad that I choose to look up, my Android phone blocks the site. There is no option to continue. The only way I can stop this is to uninstall bitdefender. That's ridiculous. I can't find anywhere in the app to set a site as safe or whitelist.
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Mobile Banking Apps cannot work together with Bitdefender Mobile Security, how can I fix it?
Bitdefender Mobile Security conflict Mobile Banking app