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Call unblocking issue
Due to performance issues, I specifically turned off call blocking on an android device that cannot receive calls. Now getting a recurring notification to turn call blocking back on. How can I stop this recurring notification?
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What do you think for introducing new feature in BMS to disabling call/sms forwarding.
In countries like India, several scams have been surfaced since last year regarding call forwarding and SMS forwarding, where users are specifically targeted with SMS/Link/WhatsApp messages which have particular number pattern (different for all telecom network provider) like *401 * <call forwarding number>, *21*<call…
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BMS For Android: Call Blocking Recognizes Legitimate Telephone Calls As Suspicious/Unwanted Calls
Hello. My specs: Samsung Galaxy A34 5G (SM-A346B/DSN) Android 15 With Latest Android Updates Installed One UI 7.0 Android Security Patch Level July 1, 2025 Google Play System Update July 1, 2025 BD Mobile Security 3.3.276.2517 Since yesterday, the Call Blocking feature started to recognize legitimate telephone calls as…
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O Bitdefender ajuda a detectar se meu celular está sendo usado/controlado por outro indivíduo?
Estou desconfiado que meu celular está sendo usado para spam ou alguma outra coisa, queria saber se o Bitdefender oferece também esse tipo de serviço.
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App
Beste Defender sinds eeuwige gebruik ik de App Gspace ook voordat ik op uw Bitdefender over stapte maar sinds gisteren wordt door jullie tegen gehouden en daar ik deze App nodig heb omdat 'Google' niet werkt op Smartphone, hopende dat u mij hulp kunt bieden. In afwachting met vriendelijke groet, uw gebruiker
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Android App Lock fails to hide screen
On my Samsung Android phone, I do this... Add App XYZ to App Lock (AL) list Turn Off WiFi Select App XYZ See AL ask for pin Tap the 'o' from " o ¥ at bottom of screen View 'reduced' image of App XYZ in all its glory. Clearly App Lock has NOT prevented me seeing the 'locked' App. This might be a secure messaging app like…
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Bitdefender logout on Android mobile
I am using Bitdefender Total Security installed across my computers/mobiles. Recently experienced a situation where Bitdefender was logged out automatically, between 24 and 36 hours. Tried different things, 1) cleaning Chrome cache, all the same, but after disabling Chrome on the Android, the situation has been stable,…
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BD scanning unknown apps/hidden app updates?
Im getting the brief notification that BD scanned updates to hidden/unknown apps. They are showing as clean in the pop up message however, tonight it scanned an update to "storage" twice. In reviewing the app scan logs they are nowhere to be found? S21+/Android 15
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How do I locate by Bit-Defended Mobile device from my Laptop?
I've installed BitDefender Plus on my PC, Mobile & Laptop and I'm loving it, I ran the "Locate device" feature of the mobile app and a map appeared showing the location of my mobile, I've just tried again now and the tab turns green, a location-pin revolves, but that's it, Am I supposed to see a map afterwards again? - but…
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Can I activate web protection?
I have the latest iOS build and recently within the last few days I cannot activate web protection. VPN is off please provide guidance. This is the same issue I had about a month ago.
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Ignore Threat Detection - Android
Just trying out BD on my mobile, did a scan and found some software that it has flagged as a threat. It is not. How do I get BD to ignore this, when I used norton it had a button that you clicked to ignore but I can't locate anything like that for BD. Any help would be great. TIA.
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Tecno Spark Pro 30 recebendo ligações de “blocos/scam calls” — mais alguém?
Oi pessoal, Comprei recentemente um Tecno Spark Pro 30 e estou enfrentando um problema estranho: estou recebendo várias ligações de spam/scam (números aleatórios, muitas vezes internacionais ou com prefixos estranhos). Isso tem acontecido quase todos os dias e já está ficando bem chato. Alguém que também usa o Spark Pro 30…
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should I look this up
Someone hacked my phone and my router and created a virtual LAN network containing 255 IP addresses and a plethora of virtual tunnels. They also opened every port between port 22 and 10000. They have been accessing my devices and leaving tracks and I'm wondering if I should follow those tracks because I don't want to open…
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Web protection capabilities in android
Does Bitdefender web protection in android, safeguard/inspect and block malicious internet traffic from all apps on device except non supported web browsers?
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Roblox Android Device
I'm racking my brain on how to resolve this. On my son's device I installed parental controls and I even added the exceptions as seen in the attached image. After a reboot if I immediately try to go into Roblox it works but after about 5-10 mins it will not longer work and have the error "Connection Error: Unable to…
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My web protection turns off
Hi my website protection keeps turning off, I have excluded it from optimisation. Samsung galaxy 24. I hit on as soon as I get out and come back in its off
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Ad blocking
How do I set up ad blocking on an iPhone 11? The Bitdefender app is installed, but I don’t see anything on it that provides for doing this. Thank you!
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Constant beeping during manual scan
When I run a manual scan on android phone, it does constant notification beeping until scan is complete. If I turn the volume all the way down to stop the beeping, then volume for all notifications is shut off after that so I have to go into system volume and set volume back up for notifications. This behavior only started…
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Infinix note 50 pro
bitdefender total security's icon turns off and on again and again, also the app stop working and need to be fixed insane. it defender is admin of the cell ph, any way to fix that?
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Bitdefender Free for Android - Connectivity & Automatic Scan Failure in Syria
Dear Bitdefender Support Team, I am writing to report a critical issue with the Bitdefender Antivirus Free app for Android. The application was working perfectly on my device for a long time, but it has recently stopped functioning correctly. Here are the main problems: * Network Connectivity Failure: The app cannot…
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Samsung Smart blocks spam calls, but I don't see Bitdefender blocking?
Do I need to turn off Samsung Smart Phone somehow. I was hoping to see Bitdefender out preforming Samsung. I'm using a Samsung Galaxy S10e, SM-G970F/DS . I get at least two spam calls a day, I can't even answer my phone unless they are known. I see in BD it asks me to add a spam call to a list. Really? I should copy a…
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Activation code
Hi, I just got a new phone A36. During the setup process my Bitdefender app was copied from my old phone [A32] to my new one via Samsung default process. The app is now in trial mode and asking for an activation code that i do not have. I have removed my old phone from my subscription and centtal is showing it as…
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Extra charge for Web Protection?
I have Total Security on my Windows 10 PC with Mobile Security on my iPad Air 2. Yesterday I got a new iPad Air M3 and copied everything from the old iPad to the new via Quick Start. I don’t have VPN anywhere. Now I’m getting messages on both iPads that Web Protection is not turned on. When I try to turn it on manually, it…
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Bitdefender New Call Protection Feature for Android!
Hi @agozob, I asked the support team a question, and you can also see their response in the images attached. I have already replied to them again, but I would like to hear your thoughts as well. What I find difficult to understand is the support statement that Bitdefender utilizes its proprietary technologies and…
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Please Help: Forgot PIN, and locked out of Android 15
I am using a Pixel 8 that runs Android 15. I am locked out of my device, as I can not remember my Bitdefender PIN. I am repeatedly informed I have the wrong PIN, and then the message "Bitdefender Security" appears on screen. I am then locked out for incrementally longer periods of time (measured in seconds) — ranging so…
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Scan results incorrect
Why do scan results always indicate I am not connected to WiFi even tho I am?
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How to fix my VPN from turning off by itself? In the last hour it has turned off about 6 or 7 times!
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Account problem
hello I have a subscription that covers 3 devices. My personal account site shows that I have 2 devices istalled, this is correct and I'm logged in to these 2 devices. But when I try to login on a third device it automatically get a free subscription instead of the paid version. Could you please contact me in the mailbox…
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Problem with malwarescanner
I have a problem on android. The mailwarescanner states that i have to perform a scan to check the security on a new installed app (don't know). When i start the scan it does not finish the scan but stops halfway. It then says that my system is at risk and i have to complete a scan. Strange loop. Does anyone know what to…
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Bitdefender Mobile Security for Android -- only?
I just started using Bitdefender Mobile Security for Android on my Android phones and tablets. But I was wondering... I also have Android apps installed on devices that are not Android devices -- an Amazon Fire tablet and a Chromebook. Is it worth installing Bitdefender on those devices as well, to protect those apps? Is…