-
Snap Photo function in case of failed unlocking
Hello, does anyone know why I can't see the photos here after incorrectly unlocking the phone? I gave all permissions to Bitdefender Security. I have selected displaying photos in the settings. What is it about?
-
When I go to turn on Allow Draw Over Other Apps for App Lock. My phone says Feature Not Available
feature not available because it slows down your phone. Is there a Google setting I have to change? I have Android 11 on Aspera Nitro phone
-
Defaulted to 14 day trial on android
Hi there, Just purchased a subscription to Bitdefender antivirus plus. When adding a device via QR code, the android device has defaulted to a 14 day trial - i.e. hasn't picked up that I have an active subscription. Tried adding the activation code I was given but it doesn't recognise that either. It's showing as a…
-
Network scan
Hello. I have a Motorola hyper one android 11 and I am going to run network scan, my question is on when scan is done how will I know wether my network has been compromised. What will the test tell me when completed green for alls good or red for danger. Please excuse my ignorance I just want to know if I am good to go.…
-
sky go
how do i get on to sky go ? its not connecting am i doing anything wrong?
-
Reporting potential False Positive - Scam Alert
I am writing from the Philippines, with BitDefender Mobile Security (v 3.3.216.2311) installed on my Android phone - OnePlus 10 Pro (NE2213) running Oxygen OS 13.1 Recently, the scam alert feature has been triggering multiple times with certain legitimate messages containing links sent by a prominent Telecom provider in…
-
Data Manager application keep alarming on my smart phone
Data Manager application keep alarming on my smart phone forcing me to download the app which I didn't. And it's annoying due to its unceasing pop-up. I tried scanning my Bit Defender Security but it says my phone is safe. What shall I do to stop this alarm/pop-up. Thank you for your kind reply.
-
Cannot run scan. "No internet connection"
Hi Good day. I installed the Bitdefender Internet Security. And am running the fee 14 day trial to test before I buy. But when I want to run a scan the app keeps telling me that there is no internet connection, and thus I cannot even run a simple scan. And I DO have internet. Which means out of the 14 days, 7 days are…
-
Hard Drive Locked by Bitlocker, with no Password
Is there by any chance there is someone with knowledge of how to either unlock a hard drive locked by Bitlocker in Windows 10, or Format it? I have tried numerous fixes from the internet, but have yet to find a working solution. My big problem is I do not know how to write command line in the Administrator Diskpart Fat32…
-
Pause Bitdefender Mobile for Android
How do I pause Bitdefender Mobile Security on my moto g pure android 12 phone?
-
Add an extra password: To stop workaround from unsafe flagged webpages
I am really interested in a password that needs to be typed in (no autofill) for the worst case I start to open a website / page that is flagged as unsafe by bitdefener. This additional password is "actually nonsense" it just schould waste some time until I start to think and turn my "brain-mental-awake" mode on. After I…
-
Pin Number for Applock
Community, How does one change the existing pin number to a new pin number for App Lock? Thanks in advance.
-
What is the use case for web security vs vpn?
Can someone from the community help me understand the use case for when I would use web security versus when I would use vpn? I’m new to BitDefender and am a former Norton-Lifelock customer but unlike N-L, BitDefender seems to force users to make a choice between whether web security runs versus the new vpn product…
-
How to confirm scanned threat result or report false positive?
Hi, I'm new to the forum but have been using BD for a few years on various PCs and Android phones. Very recently BD identified the Slice app on my Android S23 as a PUA even though I've had and used it for years. Is there a way to confirm an actual threat or bad actor in the app? Alternatively, if the app is "clean" is…
-
Messenger behavior - app anomaly?
Hi, All the links I click inside messenger lead me to a scam page. Is this considered an app anomaly and should the app anomaly detection in Bitdefender detect and block this kind of behavior please? Or is there another solution for this? Thanks, Niko.
-
Number Of Scanned Connections Is Lower Than Listed In Traffic Categories. Any Explanation?
Hi, I encountered an issue with iOS Web Protection analysis. To operate with numbers for better understanding: Number of scanned connections: 805 Number of connections by Traffic Categories: Computers and software: 965 Others: 644 Business: 375 Illegal: 111 (!!) Browsers: 102 Online shopping: 77 Ads: 61 Travels: 56 Social…
-
Is there away to remove the notification on the dashboard
Is there a way to remove the notification on the dashboard - the annoying Password Manager advert won't go away. It annoys me. There should be an option to disable such annoying in product adverts or dismiss them. I can't find an option to do so.
-
I installed Bitdefender on my Android phone, and now I have no sound.
I no longer have any audio/sound on my Android phone. I checked all phone settings and confirmed that sound is turned on. I also checked Protection Status in Bitdefender Security and Allow Notifications is turned on and Alert is selected. I tried restarting my phone and still no sound. Does anyone have any suggestion on…
-
Can't Turn On Notifications Permission For Scam Alert. Is There Another Way Around This?
Can't Turn On Notifications Permission For Scam Alert. Is There Another Way Around This?
-
Permissions
Hello. I have a android 11 phone do I need to give permissions to Bitdefender access to files and media, sms ,Phone eg to work properly
-
Unsafe post (in twitter) screen.
Hi. Please help. I clicked on a tweet and was redirected to a site on Edge, at which point the Bit Def alert screen popped up. Given two options.. go back to safety or proceed at my own risk. Clicked 'go back' and got a blank Edge screen, and not the twitter home feed screen, (the back button merely opened the previous…
-
Bitdefende Central app frequently fails to load
Since a few days I'm regularly experiencing the Bitdefender Central app (on Android) fails to load: It gets stuck on the very first (empty) screen which typically shoiuld refresh with my data after a few seconds. I tried clearing both cache and data but that doesn't seem to resolve the issue. I typically have to completely…
-
Bitdefender app
Hello everyone. Does anyone know why my Bitdefender app is not on the app lock only my Central app is , shouldn't both be on the list , does this have any danger for me android 11. Thank you
-
Notification intempestive Antivol sur téléphone Android
J'ai régulièrement une notification sur mon téléphone Android qui m'indique "Activez Antivol pour retrouver votre appareil si vous le perdez" alors que Antivol est activé.
-
Concerned about Mobile Security: Are Access Logs Vulnerable to Hacks?
I've been diving into the world of mobile security lately. I know that access logs are crucial for tracking user activity on websites, helping administrators identify potential threats and monitor user behavior. However, I'm curious about whether these access logs themselves could become a vulnerability. Are there any best…
-
BItDefender interrupts applications
Hello, i use an application called Zwift which is a which is a cycling app. Virtually every time i start the application BitDefender does an update and then minimises the screen i am watching. How can i prevent this? Thanks
-
Copy And Paste Hack On Instagram. Will This App Stop That?
Hi there, my loved ones were recently hacked through a copy and paste hack on Instagram where just the action of copying and pasting text was enough to have their account taken over. Will this app help prevent that? There was no link in the text but I guess there was some sort of embedded command.
-
Samsung A53 at Risk, Web Protection got disabled
I have the accessibility setting on and the battery set at unrestricted. The wifi is on. Bitdefender shows Web protection is on and the phone is protected. Bitdefender Central says Web Protection got disabled and doesn't update or change.
-
One device at risk
Hello . I have a Motorola hyper one phone and 11android version I keep getting this message one device at risk, then when I fix it click then I have. To do it again and again bitedefender says I'm safe but keep getting this warning one device at risk . Please help
-
Network scan
Hello everyone. I did a network scan and it was ok, but said unknown ssid. What does this mean do I need to be worried. Please help
