I also am having BD Mobile Security turn off multiple times a day on my Samsung S10e phone. I changed battery optimization to unrestricted and turned off putting unused apps to sleep. Under Battery Background usage limits, it doesn't display BD as a selectable app which can be added to the never auto sleeping apps list. Samsung indicates it could be a compatibility issue with BD and my phone such that it will never work correctly. Does anyone have suggestions on what else I can try? The turning off of web security multiple times a day is getting old very fast. Several users report that, despite trying all the recommended solutions, the app is still randomly turning off.