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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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VPN working?
I purchased a VPN subscription yesterday for my Mac. It doesnt seem to be working. I have done a check and my VPN is shown as local. The subscriptiion is shown as active. I have a black and white icon on my browser. The system shows Bitdefender VPN as disconnected.
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Are there any reports on what trackers were blocked/secure data sent and received?
On the front page of the VPN window it reports what its done to protect the connection. But there seems to be no more info other than x number of ads and trackers were blocked and so much data was sent securely. And I'd like to know, for example, what the 5.98gb of data that has been downloaded over the week as I haven't…
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Bitdefender VPN blocks PLEX server Settings?
While my Bitdefender VPN is on I am unable to access my PLEX server settings. I've set up split tunneling for the PLEX media server on the VPN so I'm not sure what's happening. This is occurring while trying to access the PLEX server settings while on the same computer that the PLEX server is located so I'm not remoting in…
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Static IP address
How do I assign a static IP address in Bitdefender VPN?
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Bitdefender Premium VPN on Linux Ubuntu 20.04 LTS
Hello i'm using bitdefender total security and using premium VPN on all my phones but i'm using Linux Ubuntu 20.04 LTS and was wondering can i install premium vpn on WINE in linux or can i find premium vpn software for linux ubuntu, thank you :)
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i want to purchase the program but i cant find my country - egypt
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Bitdefender VPN Can't Connect To HBO Max. Any Advice?
Hi I just got VPN. I still can't get on HBO Max? Any advice? Do I use the same web browser?
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How long is the turnaround?
I am having the error code 9 for my bitdefender VPN, It just happened all of a sudden. the customer support requested me to use the Bitdefender support tool. I have sent the log and still waiting for reply. how long will it take for them to send a fix?
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Digi not working anymore
I have the same problem, not being able to access the Digi Online. Since 3 days ago I can't find the IP starting with 193.... That's the only IP that Digi Online was working with (probably it was a Digi IP). There were always 5 IPs for Romania, and only the 193... one was good for Digi Online. Now there are only 4 of them,…
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I am on a Mac using Sonoma OS and I can't get VPN Premium to connect.
The blue "Connect" button changes state when I press it, but the dialog box continues to say "Not Connected."
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Isn't BD VPN included with BD Total Security?
VPN won't activate saying my subscription is 'expired.' My BD subscription is indeed currently active. 😕 I do have another vpn provider ("shhhh!") but that is stopped in services (Windows 10 22H2 Build 19045.4170) TY ….
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My IP address shows up as "244.234.30.10fasdfadsfadsfasdfads"
When I first start my PC and open bit defender vpn, it shows my IP as 244.234.30.10fasdfadsfadsfadsfads then quickly changes to "no network connected" even though I am connected to the internet. It says the same thing after I connect to the VPN. What is going on? I'm worried someone is trying to spoof my IP or something of…
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UnifiedSDK.Service.exe crash?
I noticed that after installing Bitdefender VPN I noticed a new crash kept happening linked to Bitdefender VPN, here are the details: Description Faulting Application Path: C:\Program Files\Bitdefender\Bitdefender VPN\UnifiedSDK.Service\UnifiedSDK.Service.exe Problem signature Problem Event Name: APPCRASH Application…
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I have a total security access with standard vpn but i can connect vpn evetime it tells to upgrade
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Host File - windows 10
Every time i connect the VPN 2 files are added to the host file. This is the lines: 35.82.40.89 geoip.pango-paas.co 52.222.169.120 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com Is normal or i have any problem with my VPN?
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Anyone Having Serious Speed Problems?
I've been using Bitdefender VPN for years. It's been great. Not anymore. Guess which result was generated with the VPN in place? It's been such a good product I tried everything else. The VPN is the only variable in the three tests. This is the same results whether going through New York, Toronto or Montreal. Can anyone…
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Why does my VPN keep dropping after I use Safe Pay?
Ever since the new recent upgrades my VPN keep dropping after I use Safe Pay. Is this normal? It makes me nervous.
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I Am Getting An Error -196 (TunnelDcnBlockedAuth) On My VPN. Any Help?
I have updated both Bit Defender updates and Microsoft updates. This is on windows 10. I'm looking for guidance.
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VPN, understand with the latest Bitdefender VPN installed no further protection is required for pc?
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Keep Getting A Message: Error 196 (TunnelDcnBlockAuth)
Continuing to get the Error 196, have tried recommended fixes in community forum and reset the system.
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I get an annoying upgrade popup with VPN, how do I get rid of it or do I cancel my account?
I get an annoying upgrade popup with VPN, how do I get rid of it or do I cancel my account? I am using a mac with Safari
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VPN et MYCANAL
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Cannot access VPN - upgrade message
I turned on VPN earlier in Windows 10. When I was done, I tried to disconnect. I don't have unlimited so I disconnect when I'm done. A popup UPGRADE TO PREMIUM comes up. There's no way to get to past it. I uninstalled and reinstalled Bitdefender Total Security and nothing helps. I'm not going to pay for the upgrade. How do…
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Bitdefender VPN - Error Code 1(HydraKilled)
My VPN has stopped working again, this new version with the interactive map is not fit for purpose, it commonly fails to connect, disconnects for no reason on multiple PC's I have running windows 10 or 11..... the old version without the map was brilliant. Today I have the above error, I can't find any info on this error…
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new VPN premium upgrade
I have Win10. Login and VPN upgraded to newest version. It will no longer connect. Went thru all of the posted suggestion, did a reset, did an uninstall, downloaded new copy and installed, will still not connect. Suggestions ?
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How can I get rid of unified wintun that all of a sudden shows up on my computer?
I upgraded my Bitdefender and all of a sudden, this shows up.
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Unified wintun PUBLIC network
When using BD's VPN, my internet is plugged in by ethernet to my computer. It shows Unified wintun PUBLIC network when the VPN is on. Questions… Is this a type of tunneling? The word PUBLIC bothers me, should I be worried? Can I just turn off the VPN when I'm having problems with it, or what should I do?
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BD VPN and Microsoft Remote Desktop
Hi MacOS : Sonoma 14.3.1, BD VPN : 5.0.0.80, BD AV : 9.4.1.10, MS RD : 10.9.6 With BD VPN running I can't connect to my Remote Desktop server, with the VPN disabled I can connect fine. Once connected to the Remote Desktop I can re-enable the VPN and everything works fine. Microsoft Remote Desktop is configured to use port…
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My VPN disconnects every 3-10 minutes and I get different errors each time
The types of errors I have encountered: 181,196 and 9 I have tried disabling the firewall to see if that was the issue, but it wasn't. I have tried reinstalling but nothing seems to work. I connect to the estonian vpn server
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help me solve this problem
Hello Bitdefender community: Please help me solve this problem attached to the image