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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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my vpn is not connecting
I can not get my vpn to connect. It has been over 30 minutes
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VPN doesn't connect
My VPN stopped connecting on Windows 11. I uninstalled and reinstalled but that didn't help. When I click the connect button I temporarily have no internet connection. I'm having the same issue with my Pixel. Please see the attachments. thanks, Kadshah
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Premium Security with 10 devices
I bought Bitdefender Premium Security that came with Premium VPN and 10 devices. When i tried to set up my second device I was not able to get Premium VPN on the second device, just total security. Does Premium Security only come with Premium VPN for the first device? Do I have to buy Premium VPN separately for each of the…
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Bitdefender VPN stops WIFI connection
Even though my WIFI is ok, connecting with other devices is noproblem, I can not connect with my WIN10 PC using Bitdefender VPN. Ihave to stop this app. Then the PC connects to the WIFI / internet. I should like toknow why.
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Why can’t I connect to NC Lottery Com transact business
I cannot connect to NC lottery to transfer or add funds. The site says it cannot recognize my location. This began after I added your VPN. I have tried turning off the VPN as well as using the split tunneling feature. The result and error message is the same. The message says it cannot recognize my location and will not…
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Can Bitdefender VPN be installed on a Amazon Fire Stick?
Can Bitdefender VPN be installed on a Amazon Fire Stick? I see this question has been asked before, but the last time was 2022, is there any updated information on this subject? TIA
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Bit Defender VPN Not Registering
I have a account which has 2 premium VPN slots left, but cannot install VPN on my son's computer (W11). I have sent the link to him numerous times, installed, uninstalled. Is this a bug?
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Any recommendations on setting-up VPN before connecting to the internet?
I'm new to VPNs, and I noticed that by using the Bitdefender app you need to login and/or download Bitdefender which temporarily exposed your IP address. What are the best ways to configure your VPN before connecting to the internet (i.e. temporarily using Windows firewall settings with Bitdefender credentials/servers)…
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Virtual Locations
The user guide describes the use of "Virtual Locations" (and includes a screen shot) to connect via a selected geography - in fact it refers to 47 virtual locations. I have just purchase VPN Premium and there is no option marked "Virtual Locations", just Locations - which offers rather more than 47. Has "Locations"…
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Access to https://www.googleadservices.com/
Hello, I recently switched from Norton 360 to BitDefender, and I am getting used to how this Anti-Virus and VPN works. One issue I can't seem to resolve is getting my VPN to allow access to "https://www.googleadservices.com/" For some reason, when I use Google Chrome and search for something, the first 2-3 sponsored…
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Vpn error 196 TunnelDcnBlockedAuth
This error was reported in january but it is still ruing my day, i can not connect to the internet, this should be permanently fixed. reinstallation did not work.
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what is the problem with Bitdefender VPN on ios ?
i tried to connect to bitdefender vpn on a different iphones and a different wi-fi and the result is always is error code 9 , i can connect from time to time but the connection will last at most for 1 minute, but on my pc there is no problem. if anyone can connect on ios and see if you have the same problem.
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I am trying to activate Bitdefender VPN however it is stuck on "configuring" Help please!
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Vpn connected but there was no location
i was connected via double-hop , then tried to change it to auto , 1st it showed me Denmark stopped showing the location name.
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unable to connect without vpn
copy paste is not working, wrote a long question , sharing it via pic here
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I am using OppoReno12 pro, installed the VPN, but same is not connecting, no error is shown,
I am using OppoReno12 pro, installed the VPN, but same is not connecting, no error is shown, Location page also not coming up, Please help
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Dns over https in browsers + webrtc leak on/off
is it necessary to switch browser's DNS over HTTPS feature off to avoid any expected conflicts with bitdefender vpn ? webrtc's : Should b.defender vpn users fix ( Switch off ) the webrtc in firefox/chrome.brave etc to let the vpn fully secure the internet traffic ? or bitdefender vpn installed along with bitdefender total…
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Quick And Easy Fix To Solve The Bitdefender VPN Error 12
i just found my computer to be disconnected and when i tried to reconnect it showed Error 12, my quick and easy fix to this was to: 1.turn off Bit Defender VPN, 2.go to settings and turn off Internet kill switch. 3.Turn back on Bit Defender VPN and then turn back on kill switch everything should connect and work again
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Why is my Wifi disconnecting?
I hava a problem using Bitdefender VPN. When I don’t use the phone, when it is locked, the WiFi communication is broken but when I am using the phone WiFi and VPN work. please help
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After latest update google is not working/
Need help. After the latest Bitdefender update when vpn is turned on website www.google.com is not working. the only way to work is turn off the VPN or Add domain google.com split -tunneling even then some pages are still slow ro do not load. The current version I am on is 27.1.2.1(b) operation system Windows 11 any help…
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VPN dropping out
My VPN keeps dropping out when I move around the house from room to room. Mainly with Xiaomi Redmi 12c.
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VPN Split Tunnel Home Network
WINDOWS 10: Setting: Local Network "Allow access to devices on local network." set ON. I can't access my home server folders, printers, etc. I don't see a way to fix this using split tunneling. Whitelist home IP's? Thanks for the help.
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VPN Mac OSX 15.0 Sequoia
After upgrading to Sequoia, VPN will not work. I go to connect the vpn and I get the screen for allow…however It looks like the privacy and security pane in general you do not actually see BitDefender VPN in the list….there is one mention under local network…but nothing jumping out to say allow like it was described in…
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How can I get rid of unified wintun that all of a sudden shows up on my computer?
I upgraded my Bitdefender and all of a sudden, this shows up.
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Hi I want to remove my VPN from my computer please can you do it for me thanks
Hi I want to remove my VPN from my computer please can you do it for me thanks
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Advertisements
Hello, I installed Bitdefender central and it keeps advertising for Bitdefender Vpn. When i install Vpn the advertisement in central is gone and comes back when i remove the vpn!? I don't want to use Bitdefender Vpn(for now) so how can i get rid of these advertisements? Thanks for your answers, Sven
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A lot of websites blocked when using VPN
It's few days that I find this new strange behaviour: when vpn is connected, it's impossible to use multiple websites. I changed server location several times but nothing changes. To check, while VPN connected, I made also the ping control using cmd... they're all blocked. If I disconnect the VPN, they normally work. Never…
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VPN destroys itself
Hi, When I install VPN, it works great at first. After restarting the computer, it breaks. The UI is very slow and takes forever. I can't establish a connection either. I also noticed that I no longer have the TAP-Windows Adapter. I've already tried reinstalling it, but to no avail. I have the same problem on two different…
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Amazon Prime Video blocks Bitdefender VPN
How do I use Bitdefender VPN to see videos on Amazon Prime. I want to see videos from the USA Amazon Prime, but since I am temporarily staying in the Philippines it restricts the videos I can see outside of the USA. If I connect to a VPN in the USA, then Amazon Prime Video totally blocks me from seeing any videos. The…
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VPN split-tunneling not working for websites
Hi! I added a few websites to split-tunneling but they load only if I disconnect the VPN. Why? The sites see that I use VPN and are not loading if I don't use a working split-tunneling. I have Bitdefender Total Security + unlimited VPN. Thanks!