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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Why doesn't split-tunneling work with every site I add?
Split-tunneling not working for 'duckduckgo.com', as well as a few other websites. Forces me to disable VPN in order to access those websites.
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How do I turn Bitdefender VPN off?
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Streaming services to block bitdefender VPN
Lately I experience streaming services to block bitdefender VPN connection. Despite active VPN it is stated they diagnose abroad connection and block. Any advise?
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If Vpn is banned in some country ll bit vpn still work ?
If a country implements a VPN ban, can Bitdefender VPN still bypass government surveillance and geo-restrictions?
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Two time zones while using bit vpn
How did this website detect my VPN usage and determine that my real-world time zone differs from my virtual location's time zone? Is there a way to consistently mask my real-world time zone and only present the time zone associated with my virtual location to this website?
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Vpn should contain a feature of auto update
Bitdefender VPN should be configured to auto-update. Despite Bitdefender's hourly update setting, the VPN hasn't updated in several days : Which is causing issues like hiding the connected locations' names. I have been advised by the administrator that a complete reinstallation of the VPN is necessary to obtain the latest…
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Dns leaks
I'm concerned about the results of my recent DNS leak test. The website is displaying a fake IP address that doesn't match either my original IP or the one provided by BitVPN. I've attached screenshots of both normal and deep checks for your reference. If this website is providing inaccurate results, please recommend a…
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Virtual location name is not visible
Since few days Bitdefender vpn shows the virtual location's name right after establishing the vpn connection, but once i click on the cross icon of th window it stops showing the name of the connected virtual location. plz ve a look :
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Is there a way to avoid problem VPN IP addresses being assigned to my laptop?
I recently started recording what VPN IP addresses have problems with (e.g.) Duckduckgo.com when assigned to my laptop. Some problem IP addresses: 216.131.118.51 216.131.118.52 216.131.118.64 Some IP addresses that seem to be OK: 216.131.84.24 216.131.84.47 Sometimes I can't get to gnu.org or MSys mirrors, but I didn't…
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Bitdefender renewed itself
And I’m stuck with a disobedient app that comes with a ridiculously out of control limited functionality VPN that auto connects repeatedly after having been turned off in ipad settings. Yet it waits a short time and then reconnects. Ignoring my wishes. Repeat, repeat. If I wanted a VPN Id install one. One that OBEYED MY…
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VPN
I just opened my Bitdefender VPN on my computer in China and saw a notice about "changes" were made to Bitdefender VPN. It worked fine before but is now useless in China, Bye Bitdefender.
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VPN in Abu Dhabi nu se poate conecta (error code 9)
Disponibil pana in Iulie 2024, Bit Defender VPN nu se mai poate conecta in UAE (reteaua Etisalat). Cum pot rezolva aceasta problema?
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Bitdefender VPN not connecting under Windows 10
Hi, Bitdefender VPN can't connect under Windows 10. Any idea why? Best regards.
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VPN seems to be blocking messages sent via SMTP on iOS/iPadOS
After the VPNs on four Apple devices (iOS 18.1 and iPadOS 18.1] was updated to 2.3.4.2 (b), I’ve noticed that emails from the standard Apple email app, are not being sent while the VPN is active. The message remain in the Outbox and after some time I get a dialog thus: “Cannot Connect to the Outgoing Mail Server for…
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Why Bitdefender's virtual location is blocked by bit defender forum
Why i am being blocked by bitdefender forum's website while using it's own vpn service ? whenever i choose Russia as my bitdefender's vpn's virtual location this the bitdefender forum's website shows me this : Why Banning your own vpn service ? Why Don't You Trust Your Own I.P. ????
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VPN Mac OSX 15.0 Sequoia
After upgrading to Sequoia, VPN will not work. I go to connect the vpn and I get the screen for allow…however It looks like the privacy and security pane in general you do not actually see BitDefender VPN in the list….there is one mention under local network…but nothing jumping out to say allow like it was described in…
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my ip disconnects after a few second.i get error code 301
error code 301 when trying to connect on dashboard
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Bitdefender VPN
Hello, I wanted to know when the VPN for Apple TV will be ready. I previously made a post about the same thing, and they told me that they would be implementing it by the end of 2024, but I just wanted to know the status of it. Thank you very much for your attention. Regards, Lisandro
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VPN Premium connection problems
Hello. I’m reaching out to inquire if you’ve been experiencing issues with the VPN. Over the past few months, we’ve noticed that the Bitdefender Premium VPN tended to disconnect, starting with one or two PCs. In addition to this, we’ve encountered instances where the internet network is disrupted (The “not connected” icon…
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Bitdefender VPN and digi online
Hello, since a few days I cannot use digi online with the VPN, an error message pops from digi up about wrong operationg system. Can you do something about it, or do I have to switch vpn? Thanks
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Internet not connecting after turn on the BD VPN
Hi, I’m recently with a problem that my internet do not connect if I chose locations like Brazil, Portugal, Argentina the USA… But it does connect when I chose the UK or Ireland. I am currently living in Ireland. This problem is just on windows, in the cellphone iOS using the same network I do t have this problem.
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Windows 7 Bitdefender VPN breaks the system
I love bitdefender. Hands down the best computer anti-virus software there is. So I have person who loves Windows 7 and does not want to use Win10 or Win11. Bitdefender VPN installs automatically which destroys the ****** Win7 system. hangs, will not shutdown, ****** nightmare. This problem continues to occur after I…
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VPN
I have been using Bitfender security on multiple devices for quite a while now but I am considering using Bitfender VPN upgrade.The problem is cannot figure out if thee VPN subscription also covers more than one device.If someone know or can direct me to the answer it would be much appreciated.
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New VPN makes internet unusable
Hi, ever since I started using the new VPN, internet slows down to a state that it is unworkable. News subscriptions, some banking apps that require 2 factor authentication will only work if the VPN is turned off. I have tried the trouble shooting and also reset my router. Does anyone know of a solution (for Macbook) that…
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Bitdefender VPN Upgrade Message Prevents Me From Using My Free VPN Data. Any Help?
I have Bitdefender Total Security and according to the package information I should get 200 MB per day. However I cannot use it because the VPN box constantly changes to an upgrade message as soon as I open it. And there is no way to open the VPN. This is annoying and unethical and makes me want to cancel my Bitdefender…
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I.P. change
Hi. when connected to bitdefender vpn if i click on another virtual location it takes few secs to change the location, ll my real or current ip at that time ll be exposed until the new location is connected ?
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error code 5
I am on holiday in Portugal - my VPN refused to connect - I cleared the data and now I am being asked for another subscription to allow me back in What is going on?
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How to watch Hotstar in UAE
How to watch Hotstar in UAE if it's restricted to India. I tried VPN but it did not work.
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BitdefenderVPN Premium failing to autostart with windows 10
VPN failing to autostart with windows 10 even though set to do so in VPN settings! No matter how many times I set, reset, restart, reinstall the Bitdefender VPN Premium to automatically start with Windows 10 it just doesn't do so. I do not care how brilliant the VPN itself actually is, it is useless to me unless it will…
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My VPN has suddenly been disconnected.
I get these two messages, the first advising my device has been removed from my account. The other inviting me to install. However my account page says I still have VPN installed. Can anyone help?