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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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Why does my VPN keep dropping after I use Safe Pay?
Ever since the new recent upgrades my VPN keep dropping after I use Safe Pay. Is this normal? It makes me nervous.
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Is Premium VPN compatible with Amazon Fire TV Stick 4K Max Wifi 6E ?
I am attempting to stream Canadian networks (E.g. TSN, CTV, Global) to my televisions in Phoenix, AZ Can I download Premium VPN to a Fire TV Stick and just stream directly to the stick as one of my permitted devices ? Or, must I stream to another device (e.g. MacBook) with Premium VPN downloaded on that device and then…
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I bought a new laptop and says VPN is not available in this platform. Is there a way to download it?
I subscribed with VPN. It was all fine with my Windows 10 PC but now I bought a new laptop with Windows 11 and when I try to download VPN, it says it's not available on this platform? Is there a way to download it? Thanks.
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I am new to VPN how do I accesses e.g Netflix in another country
I am new to VPN how do I accesses e.g Netflix in another country do I need additional app ? thanks
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vpn not stable
When I activate VPN it sometimes connect to the UK straight away. But on many occasions it gives "error 9" or refers to a "Tunnel " problem and I have to do a restart to continue , Ive tried all the methods of correction suggested but to no avail . This seems to have happened after I did the upgrade to the latest version…
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My geo location is wrong when I access a website using my VPN & Safepay
I don't completely understand VPNs so this question may seem silly but I will ask so I can learn - When in Safepay and using my VPN , I select Australia as my virtual location. I do this because I reside in Australia. When I log into a chinese shopping website using my VPN & Safepay, that website states that I am in…
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VPN speed
I am using BitDefender products for more than 15 years, so the addition of VPN to their services made me very happy, as I could have now all the online safety services under one hood. I have the VPN for more than one year, but only recently I started to use it, as my previous solution NordVPN expired. Unfortunately, the…
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Premium VPN 26.1.0.50 version issue
The problem occurred after updating the premium VPN version. ('25.7.0.1' to '26.1.0.50') When connecting to the VPN, programs already running were not affected, so there were no interruptions. After updating the version, running programs are interrupted every time I turn the VPN on and off. Is there any solution? (There…
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I get an annoying upgrade popup with VPN, how do I get rid of it or do I cancel my account?
I get an annoying upgrade popup with VPN, how do I get rid of it or do I cancel my account? I am using a mac with Safari
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Why is my vpn exposed?
I have paid for VPN and my Ip address keeps getting exposed. I am not happy with this as that means people/hackers have access to my personal information and I am currently doing post graduate studies. This is not good enough. Can you please help me with solutions to resolve this?
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Quick And Easy Fix To Solve The Bitdefender VPN Error 12
i just found my computer to be disconnected and when i tried to reconnect it showed Error 12, my quick and easy fix to this was to: 1.turn off Bit Defender VPN, 2.go to settings and turn off Internet kill switch. 3.Turn back on Bit Defender VPN and then turn back on kill switch everything should connect and work again
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VPN Virtual Machine & Host LAN
I run a Windows 11 Laptop with Bitdefender VPN. At a host level this is all okay, I can browser the internet and connect to devices locally on my home LAN (in this case a NAS connecting over IP: \\192.168.x.x I run VMWare workstation and I have a windows 11 VM again running Bitdefender VPN. I can browse the internet with…
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Cant login to this site when bitdefender VPN on.
Hi! I cant login to this site when bitdefender VPN is on, only when I turn it off I can.
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My VPN will not open on startup And I have no Kill Switch option
I have my VPN set to open at startup but it NEVER does. I use Windows 11. Also, in my advanced Settings option there is no KillSwitch option.
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Bitdefender VPN remarkably unreliable with auto connect
Installed the VPN a week or so ago on 5 devices. 3 laptops of a variety of vintages and 2 android phones. I cannot rely on any of them auto connecting. It's very disappointing. Thought Bitdefender was better than this. If you tell me to uninstall and reinstall, I'll scream. Please just get it fixed and do a fix and remote…
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VPN youtube no internet
Hello! Yesterday and today I can't connect to youtube.com using the VPN. I have to disconnect the VPN so I can browse youtube. Youtube says I have no internet. What can be done? Thanks!
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What happens when your free vpn trial runs out?
I just started using the vpn that bitedefender made and its great! But what will happen when the free trial runs out? Will i get a free vpn version?
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VPN not connected
I tried all of the fixes for error code 9 and still no connection. When I try to connect VPN, It defaults to the "upgrade now" screen. When I close that screen, the VPN screen reads "not connected". That's hours of my life, I will never get back. Sadly, I paid for this.
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Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
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VPN not working on MAC Sonoma 14.2 - Error Code 99 & 12
I've been trying to connect VPN since last 3 weeks sadly i'am getting error 99 & 12 I tried to raise issue with customer support but no solution from their side, anyone knows how to fix the issue? I also read the help article and other solution posted no success! Regards
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Running VPN in Egypt
Hi, ive relocated to Cairo Egypt, I work in a hotel, my VPN is not working. (182,181 errors tunnel broken) I have followed all the steps described on the troubleshooting still can not connect. The IT team in the hotel confirms no firewall and no port restrictions, asked me to get in touch with Bitdefender side. I am…
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Is there a setting that is keeping my VPN from starting up after sleep on MacBookPro and iPhone?
Sometimes, after my MacBookPro and/or iPhone have been asleep, when I bring them back awake the VPN is not connected. I have Auto Connect on on both. MacBookPro is at Sonoma 14.3.1, iPhone is at iOS 17.3.1.
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New user. VPN requires manual launch twice
I only installed BD for the first time yesterday (previously long term Kaspersky user, mostly...) Overall extremely impressed with the user interface. The only problem so far is that the VPN doesn't switch in automatically, despite that setting being correct. Also, it usually requires hitting the on/off switch twice before…
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What causes the VPN not automatically starting on start up?
Hi, I have this problem on both an 3 year old laptop and new PC running Win11 with the latest updates for both Windows and Bitdefender On each device I have set the VPN to start automatically both in Windows Startup Apps and the VPN application....but it doesn't. There are no errors. I just had to remember to manually…
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Can't access Internet
I'm really out of the loop with all this sort of stuff. I installed a trial version on Windows two days ago. Seemed to be going well.Yesterday I tried to turn on the VPN, it never really connected. Maybe I ticked something I shouldnt have. I probably did but cant remember anything specific. Today get on computer click on…
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VPN not working with Edge, but works with other apps (like Steam)
I recently purchased VPN Premium. It installed correctly and seems to connect with any issues or errors. However, when I load the browser (Microsoft Edge) literally nothing loads. I thought it was the VPN, but it seems to work with other apps (such as Steam). If I turn off the VPN, everything works, and I can use Edge…
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I cannot get the VPN to work.
Fix Bitdefender VPN error 9 I have tried all online solutions recommended on BitDefender Support website pages, including: Computer restart Firewall – checked and not an issue. Another VPN or Proxy – no other VPN's are running Port 443: checked and it is not blocked. Changed DNS server on Windows- that didn't work so I…
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COMPATIBILITY WITH EXPRESS VPN
Hi! Does the Bitdefender anti-virus/malware protection etc function (fully) when I'm using my Express VPN? Thanks!
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VPN Not Allowing Traffic on Windows Devices
VPN does not work on my Windows machines. Seems to work fine in iOS and MacOS on the same network. The VPN connects, however no websites will load, and no traffic will come through. Other VPN services work fine. Any thoughts?
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bitdefender's vpn protocols & ms store apps
1-bitdefender vpn does not show that which protocol it is currently using in auto settings. any fix ? 2- it does provide complete features support other than hydra catapult & even does not inform which features ll not work if hydra ( which lacks on obfuscation & can easily be targeted by governments ) any fix ? 3- how to…