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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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Allotted 200 MB states already used when I haven't used it that day. How do I fix?
I have standard VPN. The allotted 200 MB appears to already be used when I just started it for that session and have not used it at all within 24 hours. I don't have it selected to activate at start-up of Windows. How can this be fixed?
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New user interface looks nice but does not highlight the currently selected country in the list
When switching to a different country on the old UI I would simply selected the country underneath the currently highlighted one I was using on the list of countries. Now however the current country is not highlighted in the list so what happens is you open up the program, see which country you are on, click it to bring up…
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Access issue
i am not able to connect to company vpn server
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vpn upgarde
When I update the subscription from free to paid in VPN, only the annual plans are shown to me. I want to pay monthly. How can that be? I subscribe to your antivirus
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ring cameras
Does my VPN stop my ring camers to not connect. If so how can i fix that.
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Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
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VPN on linux or router
Hi, is it possible to install bitdefeder premium vpn on linux or router device ?
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My Bitdefender VPN assigned IP is on a blacklist ...
What gives with my assigned IP being blacklisted ? I Mod forums and cannot login to post using a certain BitDef VPN. What vetting is used by BitDef to secure the VPN pool ? Why do I pay for an IP which is blocked ?
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Macbook pro
Why doesn't Bitdefender vpn open when I start my macbook pro? I have to turn it on manually
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Cannot connect to VPN
I have been with Bitdefender for about 2 months and VPN has been working fine. Now whenever I access VPN I get an upgrade message which will not go away and not let me access VPN. Extremely frustrating.
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BBC sounds does not work with VPN
I get continuous buffering of BBC sounds when using VPN 26.0.2.1. through my local connection. If I disconnect the VPN BBC sounds works as it should. I see this was a problem in 2022 and its still is not fixed.
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System has been blocked
Hi, I am connecting with OpenVPN and try to access share directory, but Bitdefender firewall block the action and the following message appear : "System has been blocked System" When firewall is diable, I can access share directory throught OpenVpn. Moreover, I can not add an exception rule because there isn"t any…
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Total Security VPN v Premium VPN
I have the Total Security Package, which includes VPN. How different is this from the Premium VPN product? Is it worth upgrading?
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VPN won't connect and no error message is displayed
I recently purchased a new laptop and installed Bitdefender VPN. When I connect to the VPN, it will show "Connecting" for a few seconds then goes back to "Turn On to Secure your Connection". What is the problem?
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Can my VPN be causing my continual wifi disconnections??
Hello : ) I just recently bought a google pixel 7 pro (disappointing choice) and one of the problems I am having is that at least once a day I have to restart my phone to get access to my home wifi on my phone (it is not the wifi). This never happened on my old Iphone SE. I'm starting to think it has something to do with…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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vpn connection has stopped of an error 300
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Running VPN in Egypt
Hi, ive relocated to Cairo Egypt, I work in a hotel, my VPN is not working. (182,181 errors tunnel broken) I have followed all the steps described on the troubleshooting still can not connect. The IT team in the hotel confirms no firewall and no port restrictions, asked me to get in touch with Bitdefender side. I am…
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vpn connection has stopped of an error 300
vpn error 300 all time the same error never working with me 1 min anyone can help me to fixe it
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VPN open on start up?
Why doesn't vpn open on start up when settings states it will?
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Install process for VPN is locked at "Bitdefender VPN is configuring" ... more than an hour.
My system .. My VPN system was operating normally but went into a "reconfiguring" loop at some point while I was away from the system. I stopped it, restarted it - then rebooted - multiple times each with no change. Then, I decided to delete & reinstall. I opened control panel, programs, and deleted VPN. Then, to…
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Is there an issue with VPN or my understanding of how it works?
I have recently installed Bitdefender Premium security and activated VPN. I am in Canada and I use a website that is restricted to the region I live in... If I am outside of that region then I cannot get access. But when I connect to the closest VPN server to me (which is in a different part of canada and outside of my…
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Netflix acccess
I know there are already more posts and I know Netflix is blacklisting IPs, but connecting to Netflix in my home country (for shows for my kids) is what I subscribed for. After all, that is what is advertised: "Access geo-restricted content"; "Watch your favorite shows when you are far from home"; Guess I bought a…
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VPN Slowing my internet
Hi My usual download speed is around 650mb, however when i turn on VPN it slows to around 100MB. Is this the norm or can i change a setting or something as it seems VPN is throttled. I don't want to use my pc without the VPN as that would defeat the purpose of having it. Any help appreciated
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Why does my VPN keep dropping after I use Safe Pay?
Ever since the new recent upgrades my VPN keep dropping after I use Safe Pay. Is this normal? It makes me nervous.
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Bitdefender VPN not connecting
There are times when it takes over 10, 20, or even 30 minutes before the VPN connection is secured. Is there any solution to this problem? I am running out of patience waiting for the VPN to connect.
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Premium bitdefender VPN vs VPN included in total security
Is premium BitdefenderVPN different or the same as the one included in bitdefender total security subscription. Because it’s asking me to renew my premium bitdefender vpn but when I open bitdefender central and click on my total security subscription it says VPN not used. Try to make sure I’m not paying for something that…
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VPN on Routers
Hi, dont know its any post on it, but want add Bitdefender VPN on my routers and mesh system. There is option inside router setup, but where is Server address of VPN to add it, or you not support this one? Routers and mesh are xiaomi ax3600 and ax3000. Thanks!
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Cost of Full VPN when buying 5M/c 3Yr Total Security
I see a previous pricing question was locked for mentioning money but this is relevant to Open ticket: 1008583061 Read quick nefore it goes ? I bought the above Total security package and on the same page it had a VPN for 29.99 option, I foolishly decided to think about it. I then thought why not take it but then was told…
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RSI - Content is not available via the proxies
Hi, I cannot use vpn with RSI live tv, I have this error: Content is not available via the proxies. How can I solve it? LINK: https://www.rsi.ch/play/tv/live/la-1?tvLiveId=livestream_La1
