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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Today 7/12/2024 VPN time out
VPN stopped working today on both my PC and Android, comes up with time out , if it tries to connects, failing to connect. Is this a known problem today with other users? Tried all the suggestion fixes to know avail.
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VPN is dropping IP address
My phone has been having the issue of the IP address being dropped or not assigned with new re-connection. Anyone else had this issue?
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Copilot doesn't work if VPN is connected
Whatever changes have been made, either by Bitdefender or Microsoft, I am now unable to launch or load Copilot is the VPN is connected.
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Can't Install Bitdefender VPN On Amazon Fire Stick Max. Any Help?
Been struggling looking for a method of install VPN on Firestick, the issue made because Amazon and google won’t play nicely together.
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can I install vpn on firestick or Roku
I would like to know if I can install bitdefender vpn on a firestick or Roku devices before I buy one. Thanks for any help in advance.
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VPN
I have some issues with the VPN I use, some channel switching causes information to leak, and CHATGPT says some weird things I've never said before. And I tried it and asked it to generate pictures, and it shirked responsibility Also, when did it become a Malaysian company? Why didn't I know about it? It was originally a…
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vpn not connecting automatically
It has just started recently VPN is not connecting automatically I am having to wait a long time having to go in/out of VPN icon before it will connect today it connected after a while in the Netherlands before I hit the uk box
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Dns leaks
I'm concerned about the results of my recent DNS leak test. The website is displaying a fake IP address that doesn't match either my original IP or the one provided by BitVPN. I've attached screenshots of both normal and deep checks for your reference. If this website is providing inaccurate results, please recommend a…
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After update
On news sites the VPN eliminated the comment section on news articles and now it is eliminating the news site altogether. I turned off adblocker and anti-tracker and the major news site is still blocked. What do I need to do to correct this, I've looked every where for a list of sites that VPN has blocked but can't find…
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Why would sites that connected with VPN engaged suddenly require tunneling to keep from timing out?
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bitdefender vpn and netflix
I am a new user of the bit defender premium with the vpn. I now find I cannot watch netflix without turning the vpn off, surely this defeats the object and if I had known this last week I would never have signed up for it. Is there a workaround please.
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VPN - Insecure Network
Recently when running Windows 11 24H2 Bitdefender is prompting me to start VPN when it is already running. It takes 2 or 3 clicks to get the prompt to go away. Not a huge problem, but a bit annoying.
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VPN on Routers
Hi, dont know its any post on it, but want add Bitdefender VPN on my routers and mesh system. There is option inside router setup, but where is Server address of VPN to add it, or you not support this one? Routers and mesh are xiaomi ax3600 and ax3000. Thanks!
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issues with Netflix
hi i'm having issues watching Netflix at the moment I have to disconnect from my vpn
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Bitdefender VPN not connecting under Windows 10
Hi, Bitdefender VPN can't connect under Windows 10. Any idea why? Best regards.
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Cloud flare DNS's conflict with chrome & bit vpn
"Despite freeing Chrome from Bitdefender's virtual prison and fortifying it with CloudFlare DNS, a mysterious digital barrier persisted. The internet, once a familiar landscape, was now shrouded in fog. Only by dismantling the VPN's invisible walls could I pierce the veil and regain access. What dark force was blocking my…
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Internet not connecting after turn on the BD VPN
Hi, I’m recently with a problem that my internet do not connect if I chose locations like Brazil, Portugal, Argentina the USA… But it does connect when I chose the UK or Ireland. I am currently living in Ireland. This problem is just on windows, in the cellphone iOS using the same network I do t have this problem.
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VPN in Abu Dhabi nu se poate conecta (error code 9)
Disponibil pana in Iulie 2024, Bit Defender VPN nu se mai poate conecta in UAE (reteaua Etisalat). Cum pot rezolva aceasta problema?
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VPN destroys itself
Hi, When I install VPN, it works great at first. After restarting the computer, it breaks. The UI is very slow and takes forever. I can't establish a connection either. I also noticed that I no longer have the TAP-Windows Adapter. I've already tried reinstalling it, but to no avail. I have the same problem on two different…
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mail accounts not sending when VPN is connected
Hi, I use an iMac and though I have VPN set up to connect automatically on start up it does not. Today, when I have connected manually it then prevents me sending emails via my gmail accounts. They send when I have turned VPN off. Any advice?
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How do I force the VPN to stay connected to an American server?
How do I force the VPN to stay connected to an American server? I telework from home some days, using my home network, and my employer gets concerned when their system shows me connecting from different countries. They thought my account was hacked and they broke through the MFA. We finally figured out it was just me and…
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VPN usage
I was logged into VPN for 5 minutes and it used my whole 200mb allowance. That has never happened before. It is usually over an hour until I get close. I was just paying bills on my bank site as I usually do when using VPN. 5 minutes and it kicked me out since I used 200mb. 191mb download + 9mb upload What happened? This…
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Why does VPN keep getting installed after I uninstall it?
Why does VPN keep getting installed after I uninstall it? I uninstalled it a few days ago and today I noticed it got installed!!? I am using another VPN software and service. I don't need BitDefender VPN. I am using Windows 11.
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Price difference
Op jullie site staat de vpn voor 39.99 maar als ik verder ga komt de prijs van 69.99
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Why Can I Not Activate The VPN Premium?
I purchased the both the Bitdefender antivirus software as well as the VPN Premium during the Black Friday sale today. Installed fine, but won't activate the premium VPN. Just runs standard. I activated the subscription through the purchase email that I received. Still just runs the standard VPN. Purchase receipt states…
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VPN not connect on home connection, connects through mobile data
first time this issue has come up. tested vpn on 2 computers, one ethernet and one wifi. issue is on both. vpn tries to connect and times out. connected the computer to the mobile data hotspot and the vpn connected. performed reset on modem. completed all of the suggested tasks on the bitdefender troubleshooting page. am…
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Are/can Bitdefender add a sever location in the Tampa,FL Area?
I am new to Bitdefender VPN. I noticed there is not a server location in the Tampa area, only Miami. As I travel a lot, I like to watch my local programming when I am on the road. I have used other VPNs that have a server location in Tampa, making it easy to watch my news broadcasts in other states. Are there any plans to…
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Lots of apps don't load - iOS
Hi I have an iphone and just installed bitdefender paid version. Having lots of issues with randomly not being able to load messages from whatsapp and data from other apps I use. I'm in the US and have it set to select location automatically and have also tried picking a specific location in the US. Ideas?
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VPN seems to be blocking messages sent via SMTP on iOS/iPadOS
After the VPNs on four Apple devices (iOS 18.1 and iPadOS 18.1] was updated to 2.3.4.2 (b), I’ve noticed that emails from the standard Apple email app, are not being sent while the VPN is active. The message remain in the Outbox and after some time I get a dialog thus: “Cannot Connect to the Outgoing Mail Server for…
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Bitdefender renewed itself
And I’m stuck with a disobedient app that comes with a ridiculously out of control limited functionality VPN that auto connects repeatedly after having been turned off in ipad settings. Yet it waits a short time and then reconnects. Ignoring my wishes. Repeat, repeat. If I wanted a VPN Id install one. One that OBEYED MY…