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VPN how to use it
Hello! please, can someone explain to me how it the VPN works well, have you had problems to get to banks or even their Microsoft accounts? how has worked for them? thanks
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Why does the "Ads and Trackers blocked" indicator (VPN) stop updating.
I've been running the Ads and Trackers utility on the VPN for a few weeks now. It has always shown actively updating statistics. Then sometime yesterday, after a restart, it froze at 0. The system was shutdown overnight and has been running all day (VPN active; the connection time shows about 9 and a half hours). I've been…
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Connecting VPN before connecting to internet
If VPN is on while internet is disconnected when I want to reconnect to the internet I have to stop VPN and reconnect it to get it to show and that I am secure
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Latest ios update - now cannot search internet with vpn on?
Ios macOS Sequoia 15.6 Tried the usual fixes: clear history, check connection, restart, verify enabled javascript, checked extensions. Only thing that works to search is to turn off the VPN. Believe there something not quite matching with the newest update since this happened right after.
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Problem sending email with VPN activated
I have just installed the new VPN addition to BitDefender Free. I sent two emails which went into a local folder outbox instead of being sent normally from my email account. Fortunately neither was urgent and it was by chance that I noticed it. I had pause VPN and copy and paste my replies into a new email in order to get…
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Bitdefender VPN blocks access to ALL websites
When I turn on Bitdefender VPN, I'm basically unable to access the internet. This doesn't happen with other VPN's like Norton's. I don't know if there's something wrong in the settings that allows this to happen or it's something else. I would love a response from someone who might know. Thank you.
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BD Premium VPN and Steam App for Windows not starting
I have been using Steam for Windows for decades and Bitdefender Premium VPN for about 2 years. Over that time both haven't caused me any problems until a few months ago. Firstly after finishing playing any Steam games the Steam Cloud has an error and says it cannot update. So before I turn off my PC I disable the VPN and…
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Question about VPN locations like China
Hi. I am humbly wishing to ask the Bitdefender community who maintains the VPN a question. Is there a planned date when China will be re-enabled or activated as a VPN location? Secondly, is there a planned date to restore Russian VPN functionality? Please understand that I come from a place of curiosity and am respectfully…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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Bitdefender VPN connect to my WiFi?
Why does Bitdefender VPN connect to my WiFi and become my only WiFi connection? If I turn off VPN, my WiFi (DECO) connects and everything else I have on WiFi works. Bitdefender VPN is not listed among the available networks. Does Bitdefender VPN have an SSID and password, and if so, where can I find it?
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How to access links from email venders I deal with?
I receive email advertisements from various venders. They have links to their product lines. Many times when accessing these links, I get an error stating that I cannot reach their servers. I have found that by turning off the VPN, I can access the sites/servers. How do I add these links to VPN (or whatever) so that I can…
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Some images not showing in Outlook with VPN
This is REALLY annoying. It does not happen in every email and sometimes even turning off the VPN does not help. Some emails will display images, others do not. This started when I set up the VPN. I first tried updating Outlook 365 and that seemed to help - for one day. Now we're back to the same issue. I even tried…
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How Do I Activate Standard VPN after cancelling Premium VPN?
Hello, Until recently I subscribed to Premium VPN but cancelled the subscription after I realised I had Standard VPN included with my Bitdefender Total Security. However, with Premium now cancelled, I do not see how to activate my Standard access. Can anyone help me with this? Thanks, BlindJak
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Any plans to make the Bitdefender VPN available to Amazon FireTV/FireSticks?
Would be great to have this VPN available as an app download on FireTV / Firestick like Surfshark, NordVPN, ExpressVPN. Would allow me to watch foreign TV thru Silk Browser. Save me having to buy 2 VPNs
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Can someone please explain the functions of SelfProtect.app?
SelfProtect.app is using 1GB, and seems to be part of BitDefender VPN for Mac OS. Is it essential to the operation of the VPN?
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Bitdefender VPN is unable to load pages
I am having trouble loading pages when I'm connected to the VPN, especially with google services such as google search, translate, gmail & youtube. The pages seem to be inactive as it is impossible to click any link, or failed to load at all, where I get the corresponding error message from google (400. This is an error.…
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VPN - Can't run and unable to uninstall, can't find SelfProtect.ktext in /Library/Extension
I don't know why but a few days ago VPN decided to not run. After I try to launch I retrive a strange error with Finder icon: "File not found". I try to uninstall following these steps suggested by the uninstall app: https://www.bitdefender.it/consumer/support/answer/28441/ - run Mac in recovery mode → delete the folder…
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Update to the new VPN app?
I just sprung for the Premium version of the Bitdefender VPN for my 4 devices for unlimited traffic. I get a message to update to a new VPN app. I doubt I need the features (kill switch) but should I update and will it automatically apply to all devices (phones and desktop)? Or will it just cause me problems?
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Unnecessary notifications about VPN
Although I have configured the VPN to connect at Windows startup and while it's fully connected, Bitdefender displays VPN connection notifications due to unsecure network. Is there any setting that prevents these alerts?
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VALencia Vpn will not load YT videos.
Hi Is there a reason for this? YT website will load but Video will play at all (blank screen). I like this valencia location for its latency but seems like BD is having an issue with valencia. Any ideas?
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Why does VPN keep getting installed after I uninstall it?
Why does VPN keep getting installed after I uninstall it? I uninstalled it a few days ago and today I noticed it got installed!!? I am using another VPN software and service. I don't need BitDefender VPN. I am using Windows 11.
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The Vpn doesn't work in Egypt
Bitdefender Vpn doesn't work on my devices on windows and android It cannot even offer my IP
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Why does Bitdefender VPN stop working after return from Windows Sleep or Hibernate?
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Can't connect to VPN get update screen instead
Can't connect to VPN, I get a upgrade VPN message and can't connect to VPN
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how to disable scripts?
I cannot login to my app when using bitdefender VPN and windows. I get an error that I can't login when using scripts. If I type in my login/password or use the virtual keyboard, I get the same error. It also states to try again after turning off scripts. How do I turn off scripts in the bitdefender VPN?
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Can’t Access Multiple Websites with Bitdefender VPN Connected
I have tried all of the three steps, Connect to another VPN server, Change the VPN protocol, Use Split Tunneling but nothing changes, it happens on so many websites, normal websites, Greek websites and the VPNs location selection is Greece as well, so why is this happening? The only solution is to turn off VPN. The app…
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VPN seems to cause problems with Apple Mail for Mac OS
Since returning to Apple Mail I am finding that Bitdefender VPN seems to conflict with the mail client. I have three mail feeds, Fastmail; GMail and another. When VPN is not connected there are no problems but when VPN is connected all three feeds report "Mail was unable to connect to server “imap.xxxxxx.com” using SSL on…
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i turn the VPN off and it turns itself back on
"When i need to turn off the vpn for certain websites to work properly, i turn the vpn off and it turns itself back on over and over again and it makes it very difficult to use the website"
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Safepay doesn't connect to the VPN
Bitdefender Safepay recently shows that the VPN is disabled, while it is fully enabled. Also, the option to automatically connect the VPN when Safepay starts is enabled. I would like to know if this indication is indeed correct and therefore Safepay is not connected to the VPN during operation. But if this is an…
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Why am I not getting a different IP address from Bitdefender's VPN service?
Hi everyone, I hope you are all doing well today. I was a Kaspersky user until I received an email from the company informing me that I needed to change my service provider due to the US ban. Kaspersky suggested that I purchase a Bitdefender subscription, as it was likely to function similarly to Kaspersky. Everything has…