Why does VPN keep getting installed after I uninstall it?

Abdu
edited November 25 in VPN

Why does VPN keep getting installed after I uninstall it? I uninstalled it a few days ago and today I noticed it got installed!!?
I am using another VPN software and service. I don't need BitDefender VPN.
I am using Windows 11.

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Answers

  • Hello,

    Normally, this should not happen. If the VPN app reinstalls itself on its own, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

    https://www.bitdefender.com/consumer/support/help/

    State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

    Let us know how it goes and what was the reason behind this.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Just a quick follow up here, does this happen on Windows, or macOS? And did you take any specific actions after you noticed that the VPN was reinstalled? This information would also prove useful to the Support teams and they may require some logs from the device, additionally. Let us know how it goes and if the engineers could correct this behavior.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user