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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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INFO: Bitdefender Safepay Not Allowing Access To Some Banking Websites [FIXED]
Hello. Anyone experiencing Bitdefender Safepay not allowing access to some banking websites (Wells Fargo Bank, Lloyds Bank, etc.) on a Windows device, here are the latest updates on the issue. Update 1 - August 19, 2025: This is a known issue by now, the dev team managed to detect an incompatibility between Safepay and the…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Central and Subscriptions
Hello! I don't get an identification code when selecting the subscription/details menu item. What could be the problem?
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Dashboard
Hi, What happened to my dashboard ?. I can now only access a "dashboard" on the Bitdefender website. And not at all impressed. Several hours ago attempted to get a "Quick "Malware Scan". Eventually got as far as "Processing your command". Appears to be stuck there
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snelheid
geachte, als ik vpn aanzet is mijn internetsnelheid 4x trager. hoe kan ik dit vermijden? Mvg Peterr
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Safepay Login to Wells Fargo Bank (USA)
Much like the issue with RBC which was corrected recently I have not been able to login to WF for at least 2 months. Issue is still ongoing and I can log in with any other browser such as MS or Firefox. All other logins with Safepay are working. Thanks.
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Setup on windows SQL Server
Hello, According to your experiences, can the installation on Windows Server 2019 with SQL Server be done with the complete package of all modules? Thank you.
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Internet connection instable with Web Protection
Hi, when Web Protection is enabled on my iPhone (15 Pro) my Internet connection is lost every now and then. At least a few times a day. I did my research and found more people with this issue. Yet no fix but completely disabling Web protection. I even tried completely removing and reinstalling the app. Nothing works. So…
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Renewal to better edition not possible
I've tried to renew my Family subscription of Bitdefender Total Security. In order to do it correctly (renewal not new licence) I've clicked on renewal banner onder My Subscription in Central. New page was opened and it offered me subscription for Total and Premium. I've selected Premium as I wanted better edition. Filled…
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Thanks,
The current bit defender is light and does not slow down computer.
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MAC OS 26 Back up to Time Machine blocked by Anti Ransomware
Last night I did my usual back up to time Machine that went ok as I was planning to upgrade to Mac OS 26 today. It went ok. I upgraded this morning and then tried to do a back up to Time Machine which was blocked with the following message An unauthorized app attempted to access your backups. App:…
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Bitdefender Services Are Not Responding. Please Restart the computer...
I usually get "Bitdefender Services Are Not Responding. Please Restart the computer..." when i launch my win 11 and i also sent a support ticket to the bitdefender support and got no response. How can i fix this?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Unable to login in bitdefender websites
Hi! May God be pleased with you mates, today i ve a unique and very strange problem. plz pay attention , it's not an ordinary or usual thing. i performed a clean installation of win 10 pro , then i tried to log in to my bitdefender central account , the web sites denied to accept my password, then i tried to log in using…
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SafePay & Vanguard
I have used SafePay with Vanguard for years. Beginning last week, I get the following after putting in my Vanguard username and password: You can’t log in using a ******For your security, we stop any logins that act like bots. Stop running your ****** before trying again. Try again I can get in using Edge but greatly…
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Bitdefender Antivirus Plus detected trojan Gen.Variant.Tedy.373140
Hi, I am new paid user of BD antivirus plus paid. Please help as BD detected Tedy trojan when I scanned as external HDD. Please move post if this is not the relevant section. System Details: Win 11 with latest Sep 25 updates installed, BD version: BD antivirus plus 26.0.18.75, BD agent: 27.1.1.14 Standard user account.…
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C-BRU2C-2020 Exam – Role of SAP CC vs CI vs SOM?
I’m starting my preparation for the C-BRU2C-2020 exam and wanted to clarify something. What is the exact role of SAP Convergent Charging (SAP CC) in the BRIM solution, and how does it differ from Convergent Invoicing (CI) and Subscription Order Management (SOM)? Also, if anyone has recommendations on where to prepare for…
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USB
I have a batch file which copies a folder full of files to a USB stick. The copy seems to be successful but then bitdefender comes along afterwards and deletes the files. I've tried adding the drive that I plug it into as an exception, but that doesn't seem to do anything.
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Windows 10 ESU or 0patch?
Hi everyone, Microsoft will end support for windows 10 on the 15th of October 2025, they're however offering "extended security updates" (ESU). For this you will need to log in with a microsoft account and choose from 3 options, extend security updates for a year with either microsoft points, pay 30 dollar or set up a…
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Bit defender's email protection is automatically tuning on
Hi! Bitdefender's email protection is automatically tuning on , it was not lie that b4, is it a new feature , but i can't understand why?
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Online Threat Prevention - Adding Class C Network in Exception
Hello, I'd like to add a full Class C network e.g 192.168.0.0/24 as an exception under the Online Threat Prevention section. I've tried everything I could think of and read online, but it doesn't seem to work. Adding individual IPs works fine, but not with whole networks or anything that includes a prefix. The reason I…
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Google search engine changed to Bing
Today I noticed that the default search engine for Chrome which was set to Google was switched by something to Bing screwing up my Chrome tab shortcuts, colors, and almost everything. I did an AI search and it said it most likely was Malware and to run an Antivirus program to search for malware. I ran my Bitdefender Total…
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Is it safe for windows apps to update over HTTP Connection(Port 80)?
Hi, I received this notification on BD. The app is OfficeClickToRun.Exe which is a legitimate app of Microsoft as I understand, but the HTTP connection makes me a little apprehensive to allow it to connect over the internet. This has tried to connect over HTTPS (443) in the past which I allow, but I'm not too sure about…
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Mobile Web browser and optimization
I have no phone setting optimization to set Bitdefender to stay on or turn back on to keep Web Protection on.
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$10 million
☝️☝️☝️10 Million👌
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Code Integrity Error Event ID 3033, is there a solution being worked on?
I did see this in another thread already created and the reason I am starting a new thread is because it said it was answered. There was no real solution in that thread or a fix. I am receiving this Code Integrity error Event ID 3033 with Information Event ID 3089 as well. It pops up in the log every minute. Event ID 3033:…
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BD Total security slowed down laptop considerably
I've had BD Total Security installed on my laptop for years with no issues. however, recently it has slowed things down almost to a standstill - the laptop is virtually unusable at times. I uninstalled BD and the laptop worked fine - so I know BD is the cause. I have removed all other antivirus programs and issue persists.…
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Update stops at 90%
Well its back. When I go to the right hand corner and right click on Bit Defender and select Update, it goes to 90% and stops. If I cancel the update all of Bit Defender shuts down. When I reboot and try to do the update again it says Threat Information Update 0.00 & Product Update 0.00. If I continue it stops at 90%…
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Windows 11 Update KB5065426(26100.6584) Size 88.5GB in Vulnerability scan results - Needs fixing!
Hi, Has anybody tried to install the latest update from Windows version mentioned in the title? I have never downloaded an update this size, even the win10-11 transition was not this big, if I'm not wrong..I was apprehensive of downloading this update because of the size, and its repercussions…This is probably a bug which…
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Mac crash after bitdefender update
Everytime bitdefender updates, it forces a restart of my computer which results in a crash. I am using Antivirus for Mac Version 10.2.5.2 and Sonoma 14.7.4. Has anyone else had this problem and is there a fix?
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Safepay won't login to Discover
I contacted Discover, which suggested I quit using Safepay since I can login with a regular browser. I liked the idea of Safepay, but is it worth the hassle? BTW, I can't find any place to complain to Bitdefender about the problem.
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Chrome extension routing search engine to Yahoo?
Hi all, I'd appreciate any help/insight. Every time I try to run a Google search on Chrome, it redirects the search to Yahoo. I've changed my settings on Chrome, deleted the other search engine options, etc - nothing. The internet says it could be due to a malware extension. See the attached photo - this is an extension…