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Bitdefender keeps asking me to grant Full Disk Access by dropping the icon in the privacy window...
but the icon is already there?
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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i want to purchase the program but i cant find my country - egypt
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Bitdefender VPN Can't Connect To HBO Max. Any Advice?
Hi I just got VPN. I still can't get on HBO Max? Any advice? Do I use the same web browser?
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How long is the turnaround?
I am having the error code 9 for my bitdefender VPN, It just happened all of a sudden. the customer support requested me to use the Bitdefender support tool. I have sent the log and still waiting for reply. how long will it take for them to send a fix?
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Digi not working anymore
I have the same problem, not being able to access the Digi Online. Since 3 days ago I can't find the IP starting with 193.... That's the only IP that Digi Online was working with (probably it was a Digi IP). There were always 5 IPs for Romania, and only the 193... one was good for Digi Online. Now there are only 4 of them,…
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Bug: Safepay - automatic opening when hovering over bookmarks in bookmark bar
Hi there, Since a longer time I'm facing an issue where Safepay automatically opens out of nowhere. After some testing I found out that this behaviour is driven by having a concrete website configured as to spawn Safepay when it is opened in the browser. This is intentional behaviour, but hovering over the browser…
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How can I merge subscriptions into one?
I recently won a free year of Bitdefender Total Security and received the code for it, Bitdefender Support via FB Messenger sent me links on what I can do, and they told me I can use the code to extend my Bitdefender Box subscription since it uses Total Security but when I went to activate it. It didn't give me the option…
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I need help badly!!
I don't even know how to explain this nightmare but I'll do the best I can I have three different phones I have a Motorola stylus phone Moto g 2023, I also have a j7 Galaxy phone and I have a TCL t603dl phone but for some reason there is also a TCT Alcatel phone that is somehow merged with the TCL phone now on the TCL…
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I accepted the free update from Total Security to Premium Security, there's a problem
I filled out the online form and it shows that I can update (install) in Bitdefender Central, but when I download the installation file and run it as administrator, it fails to produce a window or any indication what went wrong. When I try to access support on the pc app or on the Bitdefender Central website, It says site…
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unable to download Bitdefender apps for my Laptop.
I had tried to download Bitdefender apps on my laptop but failed. an Error occur (Server Error 520 error code) during downloading on progress. it is okay when i try to download others apps. please help
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Bitdefender and local DOH servers
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
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Bitdefender Home Scanner No Longer Produces Scan Results
I have been using the home scanner for a two or three years now and it used to work great. All of a sudden, several months, ago, it quit producing reports. When I scan the home network I get a "REPORT NOT AVAILABLE" message for every connected device. I have made no changes to my system (other than the usual Windows…
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Error Message for twemoji.maxcdn.com
I keep getting this message: Feature: "Online Threat Preventionmsedge.exe attempted to establish a connection relying on an unmatching security certificate to twemoji.maxcdn.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." What…
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Bitdefender Antivirus Plus and Windows 11 DOH problem
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
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Bitdefender may be causing my PC to slow down / freeze up
hi all I now think Bitdefender is the reason or big part of reason my PC is slowing down and even freezing up. i read Archi dice's post about BD using up resources, and that prompted me to post this, though my issues may be different from his. his seems to be Bitdefenders resource use, where mine may be compatibility…
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High CPU usage during scans
HI, I'm doing a complete scan of the PC but maybe the percentage of CPU usage during the scan is a bit too high also because there are two processes running with a high CPU percentage. Wouldn't just one be enough? Why does "bdservicehost" also use a lot of CPU since "Bitdefender Antivirus Scanner" is running? Optimizing…
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App Anomaly Scan
Hello there everyone. I have a question about the new App Anomaly Scan feature in BitDefender Mobile Security. Will the feature scan applications automatically or only run if it detects app anomaly? Thank you and have a great day!
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New Bitdefender Blocking Blizzard Products
Just wanted to note, I updated to Total Security 2019 yesterday, I manually ran "Update" like 5 or six times, computers been through multiple reboots. This morning Blizzard Entertainment released a update hotfix for World of Warcraft, I kept getting stuck at 'Fetching download manifest' - the first step of the download, it…
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Security
"Bitdefender services are loading now, please wait" for days after a reboot
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Explorer.exe and other system files gets blocked
Hi I am a new Bitdefender use, I just installed Bitdefender and it detected explorer.exe as a malware and it stopped it. Also a Powershell command that I am not sure if safe or not got stopped and a file named BrowserApp got moved to quarantine which lead to Windows ****** Host to keep popping a message "Can not find…
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Are there any reports on what trackers were blocked/secure data sent and received?
On the front page of the VPN window it reports what its done to protect the connection. But there seems to be no more info other than x number of ads and trackers were blocked and so much data was sent securely. And I'd like to know, for example, what the 5.98gb of data that has been downloaded over the week as I haven't…
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Amazon
Help everything I think I have Amazon set up in security I try to log in and it gets rejected. I don't buy often but if this keeps happening I'm going to cancel Bitdefinder and get a different program. I want to be able to log into Amazon and order what I want and be done. I HATE having to redo security EVERY time and have…
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Alert repeating "endless loop" on Windows 11
Since an update last year whenever an app has changed and the firewall alert panel pops up if I don't click it immeditately then I will need to click multiple times to make it go away. If I am not at my computer when it happens it almost seems like an endless loop and I have to reboot to make it go away. I have raised a…
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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False positive malicious website
I've recently developed a website that was previously flagged as malicious (with no apparent reason as it was a pharmacy website of a friend of mine). New hosting and new design from scratch, without anything kept from the previous version. Unfortunately now that we're promoting the new version, bitdefender (and some…
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us.ck-ie.com
Bitdefender keeps blocking this url due to a revoked certificate. This happens about every hour, on several computers (Dell laptop, Lenovo desktop) even when the computer is not connected to the internet (WiFi off, ethernet cable disconnected) and sitting idle. I cannot seem to find much information about the site, nor…
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Kommer inte in på ASUS Router
Hej! Hoppas ni kan sfå svar på min fråga… jag kan inte logga in på min ASUS Router. Kan det bero på Virusprogrammet? Jag skriver 192.168.1.1, det ska räcka för att komma in. Då får jag till svar att: kontrollera Proxyservern (som jag inte använder). Att: Det tar för lång tid att logga in på den sidan Vad ska jag göra för…
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I am on a Mac using Sonoma OS and I can't get VPN Premium to connect.
The blue "Connect" button changes state when I press it, but the dialog box continues to say "Not Connected."
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Possible Forum Bug?
I note that the Parental Control announcement in the News and Blogs Forum shows as having one new post, and it is bolded, as is the case with the Expert Community Guidelines post at the top of this Forum. They don't unbold when read, and the new post flag remains. Any ideas? Is anyone experiencing this? Have a great day.…