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Sky Go Desktop Application
Hi, is there a solution to allow the SkyGo desktop application to work via BD VPN. I have added the application to the split-tunneling bypass list, however it still fails to connect to the service. If I disable the BD VPN, SkyGo will connect and allow me to watch the avialble TV programs. I have also added sky.com to the…
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Previewing routing policy before VPN server selection
Good day, Some VPN MSPs such as NordVPN have a downloadable OVPN configuration which contains connection details about each particular server. This is useful because, before connecting to a location that is potentially not a good route from my current ISP, I can dismiss them by studying the configuration. In Bitdefender…
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XDR Network Sensor Test
Hello, I'm trying to test out the XDR Network Sensor, are there any test which are available I tried netscan, C2 beckoning but all i get is that edr sensor detected the attacks. On the /opt/bitdefender/var/log/bdxdrd.log path when I access the logs, i don't see any detections or maybe I'm doing something wrong.
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File Shredder: How Long Does It Take?
I'd like to get an idea of how long it would take Bitdefender's File Shredder to shred 1TB of files. Drive/files are on a server running TrueNAS with WD RED drives. Looking for an estimate of how long it would take. I don't want to start running it without knowing about how long the process may take.
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System Scanner/File Scanner
Could you guys add a System Scanner or File Scanner to Bitdefender Mobile Security or Bitdefender on mobile.
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Coming from Total Security I have so many questions...
… I am not even sure I will keep GZ BEST and might even go back to my previous edition, but there are many things that can be done, yet I also see this GZ interface as a huge learning threshold to overcome. I do see advantages, like granularity and the ability to spot processes and allow or disallow them (had to do that…
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False positive detection with our Android apps
Hello, we try with a post here after submitting your false positive form and sending a couple of emails to virus_submission@bitdefender.com in the past few weeks with no reply, because some of our customers which are also BitDefender customers reported that our apps are detected as "Android.Monitor.Cerberus.J" Perhaps the…
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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unknown file us013am.exe
Does anyone recognise this file? c:\windows\system32\spool\drivers\x64\3\us013AM.exe It appears on my PC as a process (Ctrl+alt+Del) and slowly multiplies in the memory Apparently it is an MIF Agent Application, whatever that means. When I look for it at this address, it's not there, so I can't delete it. CCleaner and…
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Verification Required: Iphone 14
For the last couple of days, whenever I try to install an app I get a Verification Required: Tap Continue and sign in to view billing information. It requests my password. This happens when trying to download Free apps. My last ios update was before this started. Because, I believe this is a virus, I purchased BitDefender…
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Safepay no longer prints to default printer
Hope someone can help. Printing when in Safepay has always worked correctly until one day it didn't. The default printer shown in the footer of the Safepay page is correct (a physical printer) but when asked to print it now just opens up Microsoft OneNote. I don't understand what could have caused this change or how to…
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I have an idea to support the Arabic language, please, to gain buyers from an Arab country
I want Arabic language support in the program, and I hope my wishes come true, given my confidence in the program's security. I'm really committed to its security and don't want to switch to another product that supports Arabic. 👇 👇 👇 Kaspersky, ESET Smart , Avast all support Arabic. However, I don't want to switch to…
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Bitdefender (v27.0.49.250) not updating automatically on standard user account
Hello, I'm using Bitdefender version 27.0.49.250 on Windows 11, and I'm seriously concerned about the fact that updates never happen automatically when logged in as a standard user (non-admin). Yes, the updatesrv.exe service is running under the LocalSystem account, and yes, automatic updates are enabled in the settings.…
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free version expired!!!!!
Hello all, My free version has been expired , I wouldn't like to uninstall it and install again , what could I do to solve this issue ? in case of uninstalling , should I use from removal tool or I could proceed with normal uninstall from Windows control panel thank you
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Can I have some help comparing the task requirements for my laptop to run Bitdefender Total Security
I don't know how to properly compare my requirements with the requirements of Bitdefender Total Security. Laptop requirements for me 👇 Operating System: Windows 11 Pro 64-bit Processor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs), ~2.3GHz Memory: 16384MB RAM Available OS Memory: 16114MB RAM Current Mode: 1920…
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Stop it asking me to login often?
Bitdefender on MacOS asks me to login on multiple computers every few days. I am so tired of this that I am about to uninstall and cancel my subscription. Any way to stop this? I am not over my subscription limit in terms of installs. I have checked that multiple times. The login always works, but it keeps prompting me…
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Conflict with Filezilla FTP
Hi, when I have VPN connected I cannot upload to my web space using Fiezilla. If I disconnect then I can…!! Any ideas if I can fix this. Thanks.🤔
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Bitdefender VPN and host file
My host file is being modified. Listed here are entries that were added to my host file. This has been happening after installing BitDefender VPN. 99.86.38.23 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com 35.85.10.121 geoip.pango-paas.co
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Restart on sleep (MacBook Pro M4)
Hi, when sending my MacBook Pro M4 Max (with Sequoia 15.4.1) to sleep, it will restart after some time automatically. Removing BitDefender from the list of background objects will solve this particular issue, but surely is not supposed to be done. Am I the only one with this issue? Is there a solution to wake up my Mac and…
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Why is Bitdefender not updating?
Program prompts me to update. I do, and it just sits there doing nothing… forever. RTG
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Password data breach
On my Bitfender Central Security Dashboard Digital Identity Protection, it indicates that my email has been appeared in a data breach, with no other info what was revealed in the breach. How can I find this info?
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Bitdefender VPN version 2.2.4.152(b) on Android - wrong Polish translation
Hi, I wanted to inform and ask for correction of one word in Polish translation of Bitdefender VPN version 2.2.4.152(b) on Android on tray notification marked word should be internetu not internety It concerns this privacy option called by you in EN language as Internet Kill-Switch
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New Subscription Not Reflected
I purchased the total security subscription yesterday with 7 days remaining on my trial. Following day, the BD desktop now shows 6 days remaining. When I try to activate BD, it states your subscription is already active - 5 devices - Valid until April 17, 2026. Subscriptions tab under BD Central shows the Bitdefender Total…
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Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
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On Windows 10, using Thunderbird client with Mindspring email, email with url won't come through
Hey. I just noticed an aberration - that on approximately March 26 I was no longer receiving email to myself which contained a url. The email will show up in my Sent folder but it doesn't come through to my inbox, nor does Bitdefender Total Security have any log or info on it that I can find. However, if I send myself and…
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Auto Renewal
Really disgusted by the forced entry of auto renew credit card details when entering a new subscription code, the lack of a clear cancel auto renew option in Bitdefender Central and being palmed off to Verifone by technical support. What should have been a 30 second entry of a new code has become a whole morning of…
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When is Bitdefender Antivirus for Mac - version 10.2.3.4 going to be available
According to the post below, a new release of Mac is available. We're 11 days on now from the release and I still haven't gotten this update. Any ETA on when we might expect this?
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bitdefender (error code: -1105)
On our current laptop we had installed Bitedefener - free version. Running Window 10, Version 10.0.19044 Build 19044 I can find the build of Bitedefener we are running. It keeps returning the error code which means the update will not occur? Please advise what i can check to determin what action to take. Thankyou
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Update interval time bug
The auto game mod changes the bitdefender update interval time to from 1 to12 hrs but does not revert it to 1 hr when the game mod auto switches off ( after closing the game ):
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Access to Google
I am about to cancel Bitdefender as it blocks all access to Google. I added the domain to the Exception list. if I turn off VPN, then I am able to login to my Google account and access Google Maps. Does anyone have a solution?