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what can i do
It seems to be a daily acurance of my email being alerted to me that its on dark net.
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vpn upgarde
When I update the subscription from free to paid in VPN, only the annual plans are shown to me. I want to pay monthly. How can that be? I subscribe to your antivirus
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sky go
how do i get on to sky go ? its not connecting am i doing anything wrong?
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ring cameras
Does my VPN stop my ring camers to not connect. If so how can i fix that.
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Credit card monitoring
Can dark web credit card monitoring come to the digital identity protection service?
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I got tricked into scam. Please, can you help me
Hello. As I am really bad in understanding any technology/virus-linked-issues I will appreciate any advice which you can give me in this topic. I will try to explain the shortest I can what happened to me. I got tricked few days ago into scam on my laptop. I was browsing my google history as I was trying to get back to…
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Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
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PrivaZer blocked by Bitdefender while cleaning PC
Hello, here is the PrivaZer Team developing PrivaZer, a well-known PC cleaner. We have users reporting issues with Bitdefender : Bitdefender prevents PrivaZer from cleaning the internet traces and freezes it like this : Users have to kill privazer.exe process as it becomes unresponsive. Can you investigate and fix it?…
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WTF ?
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Is it possible to get bitdefender total security running on a computer completely offline?
I just purchased the total security package and downloaded it on my laptop. The other day I was on my desktop and the screen started flickering and then I saw some strange "play, pause, record" application in the middle of the screen so I shut it down and haven't turned it on since. I was going to install and run a scan…
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Why uninstall root certificate?
A have the paid version of BD Total Security. When I installed it on a new device I was prompted to uninstall BD root certificate. Why?
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Updates for SafePay
When using SafePay I now get a message that says 'to get latest Bitdefender SafePay updates you need Windows 10. You have Windows 7' However, I have Windows 8.1. Anyhow, does this message and the fact that I am running windows 8.1 mean that I will not get any latest updates to SafePay and my 'SafePay' use is compromised or…
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Why Some Google Apps are being Automatically Installed?
Recently, I found my Windows 10 Start menu shows "Docs, Gmail, Google Drive, Sheets, Slides, YouTube" as recently added apps. I do use Google Chrome everyday, but I didn't installed those apps on my pc. So, I uninstalled them, cleared Chrome file data, then from Windows Settings, I reset chrome, finally I uninstalled it…
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How can I turn off the anti spam toolbar in TB?
Hi, how can I permanently deactivate the Bitdefender anti-spam toolbar in Thunderbird? Turning the anti-spam module off in Bitdefender has no influence and if I deactivate the add-on in Thunderbird (or even delete the *.xpi file in the profile) it’s back again after restart. I asked the same via email form to the support –…
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Using Ultimate (VPN?) or Web Protection
I have a BD Ultimate subscription and have learned that when using VPN, I cannot use Web Protection … they are incompatible. What are the typical activities that are appropriate for either tool? It seems I have to manually change my settings for best protection based on my activity at the time. Let’s say a scammer offers a…
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Reporting potential False Positive - Scam Alert
I am writing from the Philippines, with BitDefender Mobile Security (v 3.3.216.2311) installed on my Android phone - OnePlus 10 Pro (NE2213) running Oxygen OS 13.1 Recently, the scam alert feature has been triggering multiple times with certain legitimate messages containing links sent by a prominent Telecom provider in…
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Bit Defender Notifications
Hi, Although I have turned off all relevant notification options, I am STILL getting notifications, e.g., about the VPN (which I don't use or want) and that BF is monitoring my mic. I want ALL notifications to be suppressed, other than malware/virus notifications. Can anyone suggest any remedies?
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cant change setting
I have a bug with the bitdefender app for the bitdefender Box 2 as when I try to change some settings I keep getting the warning that I’m not connected to the bitdefender box but i am connected.
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task bar icon?
I've attached what my taskbar icon looks like for BitDefender when it is 'pinned to taskbar'. When it's not pined and just running a scan, etc., it's the BitDefender logo. How can i fix this? I've restarted, unpinned, pinned. thx, ix d
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uninstall/reinstall
When I use the un-install/re-install feature, are my settings put back, like I had them before the un-install? thx
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I need to remove an account sign-in from password manager.
My bank changed their web-sign on and now shows me 3 options for user name and password. All are exactly the same and are correct. However, none of the user names and passwords work on their site. I need to manually enter the user name and password. In the older wallet, you could edit the accounts and passwords within…
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VPN on linux or router
Hi, is it possible to install bitdefeder premium vpn on linux or router device ?
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what do I do
bit defender alerted me of 10 data breaches on my email. How to remove my data
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Can Not Remove Password Manager In Safepay
Password Manager has appeared in my Safepay and I am unable to remove it. I now can not use SafePay as it pauses indefinatley. I have removed Password Manager for Chrome, Edge and Firefox but can not remove it from Safepay. Any ideas? ..... Many thanks
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Data Manager application keep alarming on my smart phone
Data Manager application keep alarming on my smart phone forcing me to download the app which I didn't. And it's annoying due to its unceasing pop-up. I tried scanning my Bit Defender Security but it says my phone is safe. What shall I do to stop this alarm/pop-up. Thank you for your kind reply.
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Unable to scan (right click) individual files, also Bitdefender not showing in system tray
Hi I've had the scanning issue before, basically when you click on it nothing happens. Last time I re-installed but it was only a few months back and if I have to do it again I won't be re-newing. Also notice that Bitdefender is not showing in my system tray. Running on Windows 10. appreciate help/advice. thanks
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Advanced Threat Defense and "SuspiciousBehavior.***"
Advanced Threat Defense is way way to aggressive, it blocks anything which creates and launches a new file and flags it as "SuspiciousBehavior". For example, I cannot use AMD's Bug Report Tool, because, the app creates a temporary files in AppData\Temp folder, after which Bitdefender immediately freaks out, blocks and…
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Bitdefender on 3 devices. I added Premium VPN on 1 device. How do I add to other devices?
I have Bitdefender Total Security installed on 3 devices. I just added Premium VPN to one device. Do I need to download, install, and activate VPN on my other devices?
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Adware.JS.Agent.FM - trojan, malware, ransomware - any experiences?
Hi! This morning I did a little research and clicked on a link in Google Web. Immediately I was warned by Bitdefender that this website is infected/malicious. I didn't continue, let Bitdefender take over and closed my browser. Since I adjusted the settings in a way that my browser history is being deleted after I closed…
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Scheduled scans on Mac
Hello, We are running Bit Fender Total Security on our macs and I want to be able to configure scheduled scans of the devices. How do I do that? thank you!
