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Process to remove website from Bitdefender Trafficlight
Hello! How / what is the process to request the removal of a website from Bitdefender Trafficlight? The website of the company I work is being classified as such. Thank you.
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Cancelling my subscription - Talk to a human over the phone
Support: If you encounter issues, you can contact Support or call their member services line at 1-855-574-4.3.1.3. I did talk with a customer representative whom I called at 1-855-574-4.3.1.3, and the rep was lovely and helped me cancel what I thought was my bitdefender, but changed to bitdefender Premium Security as I…
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Phishing & Spoofing
I have now had 2 incidences where clients of Actiflex Ltd (my company) have received emails purportedly from myself & authorizing change of Bank Account details. The clients have been further asked to remit outstanding payments to these new accounts. As mentioned there have been 2 incidents where in the first one USD…
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Securepass is often not active on Windows 11
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Firewall alert window problem
Hi. It's me and firewall alert mode problem again. When a user is playing video games in fullscreen, the sudden appearance of an permission alert dialog can cause: 1- The game window to minimize at inappropriate times 2- The user to misclick on the dialog because they were about to move the mouse and click, unintentionally…
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Bitdefender update 27.058.321
I seem to have missed getting the update 27.0.58.321. The previous version I had was 27.0.57.313 and then last week Apr 8 I received 27.0.58.323. I assume I should have received the 27.0.58.321 prior to the 27.0.58.323 version. Can someone tell me why this version update did not happen? I have Bitdefender Premium Security…
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Bitdefender updates causes long system freeze
Ok so I see a lot of people complaining about the startup freezes caused by Bitdefender, its actually the software updating causing the system freezes, most of the time it updates at startup. But I noticed these freezes happening too well after the startup and everytime I checked bitdefender notifications and an update…
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How to move to subscription plan
I buy Plus subscription but my defender stays at trial what to do
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How to disable bitdefender autopilot ?
Hi It constantly warns on the main screen that the password is weak, install password protection. How do I cancel the warnings? edit: I blurred your Account name at the top, Scott.
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Abonnement SecurePass
Bonjour, j'ai activé ma licence secure pass aujourd'hui alors qu'il me restait 29 jours d'essai. Ma date d'expiration est le 15/04/2027, alors qu'elle devrait être le 14/05/2027. Pouvez-vous rajouter mes 29 jours manquants s'il vous plaît ?…☹️
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Renewing Bitdefender subscription
Hello, I want to know how to extend my 3 years subscription ( Bitdefender Internet Security). I have tried all options in Bitdefender Central but i always end up with the price of 8,15 €. Something must be wrong. Can anyone please help me? Thanks a lot in advance, António
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Is there a way to get rid of this incredibly annoying “Generate password” prompt?
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Possible false positiv
Yesterday I opened an official modpack on curse forge called All The Mons version 0.17 something, the version before the latest. When I opened it bitdefender went off saying I had a trojan generic. All files flagged were related to the mod crash assistant. C:\Users\name\curseforge\minecraft\Instances\All the Mons -…
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I am trying to install bitdefender total security in compromised environment with no internet connection, offline install?
I understand there can be issues with an offline install, and the latest one in another thread seems out of date, from last year. Can I get the new one? I see the thread on how to update the virus signature base, that part I think is covered. I have a subscription, not sure how that will work without internet, can I…
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VPN update for windows
I see on Apr 2/26 there was an update for VPN for windows version 27.3.2.2 my version is 27.2.6.2(b) How does this update happen, do I have to do something to get this update? I have Bitdefender Premium security - Individual
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How Do I Configure The Firewall for Webdav Connection?
When I work from home, I access my office services through it's Webdav connection. I currently use Netdrive, which is very flawed in that it causes sync issues, resulting in files being randomly locked and deleted from the server. I've finally got the built-in Webdav service in Windows working, however, I can only connect…
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DCOM port not in stealth mode - is that a problem?
Forgive my lack of networking knowledge. On a whim, I ran a port scan of my PC using a website called "Shields UP!!" (https://www.grc.com/shieldsup). I've done this occasionally in the past when I've been using different firewall products, and it has always given a "pass" result showing all ports in stealth mode. This is…
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Prevent Auto Renew
There are older articles here on the subject but I'd like to know what the current answer would be. My Total Security subscription is set to expire in a few days. I normally purchase a new license through Amazon then just enter the code. That way I don't have to worry about being charged the full amount by BD the next time…
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Total security
Hi everybody, I had to reinstall my win 11 on my laptop and Bitdefender Total Security among other things.When I reinstalled the Bitdefender, I received a message that my subscription is expired but when I entered the activation code, I received a message that my subscription is valid up to 5.2028(I have sent three…
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Is use/installation of SecurePass required to continue to use Bitdefender?
I got an email saying action required ! To upgrade from password manager to secure pass I do not use and never installed password manager. I have over 25 years with internet, and 25 year IPA. I will not have any data to export or import, in either case. Bitdefender good, but not since red-high alarm requiring action, by…
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Safepay issue - Barclays bank
FYI, it's not possible to setup a new standing order on the Barclasys bank site using Safepay at the moment. When you get to the screen to select from your accounts, nothing is displayed except the "Back" button. If you click on that you get a flicker of the next page showing your accounts, but after 0.2 secounds or so the…
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Hijacked One+ android phone. What to do?
Can Bitdefender help me to stop my phone being hijacked?
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Can I close the BD Scam Protection?
I just installed BD on my Android phone and wife's iPhone. If I close the Scam Protection app, will I still be protected by a background app, or is the UI the app responsible for protection? TIA!
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Getting threat block notices on unknown probably old computers that show not protected?
I have had it seems bitdefender since 2007 (per this forum acct) I have had on lots of prior devices but some showing up in my device list I can not tell what they are by generic descriptions of old computers I think I scrapped. I just got a 3 day ago notice on BD site: 3 Days ago: 2 threats were blocked on…
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How to keep BitDefender from locking out user for minutes?
There are times when I try to use my PC but cannot because BD is running the disk at 100 percent for several minutes. I tried to lower BD priority, but a message says I am not authorized although I am the administrator. How can I prevent these lockouts?
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MacOS "Chat Protection"????? No documentation, etc.
Today's update required a reboot, which I did. It apparently adds "Chat Protection", so I went ahead and enabled it. It scanned back messages and came up with a threat (see attached; the threat also shows up in my Bitdefender Central account online). I can find absolutely no documentation on this "feature" anywhere. The…
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Feedback from a Long-time User — Hope Bitdefender Expands Its Protection Scope
Hi Bitdefender Team, I’ve been a Bitdefender user since 2023, and I truly appreciate the quality of your products. Bitdefender has done an excellent job at blocking viruses and malware without slowing down my computer, even during gaming or daily use. The reason I’m writing this post, even though I don’t plan to renew my…
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Delete Numbers in Blocked List Without 3-Dots
When I go into my Android phone, tap Bitdefender's 3-dot More icon, tap Call Blocking, and tap "View all", my screen brings up numbers that do not have the 3-dots on the right side of the number. There is no way to delete those numbers. So, how do I get them off my blocked list?
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Alphabetizing drop down account list
Hi. I just upgraded from Bitdefender password manager to Bitdefender secure pass. Within the vault web page, I can sort the accounts alphabetically. But when I click on the Secure Pass extension at the top of Chrome and dropdown list comes up, it Is in a random order. I see no options to change it to alphabetical order.…