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Oracle Linux malware
Netgear Armor Bitdefender Total Security for Microsoft Windows 11 flags as malware the Oracle Linux 10.1 ISO "OracleLinux-R10-U1-x86_64-dvd.iso". Is this a false positive? The supposed malware is identified as "Gen:Application.WinexeSvc.1". Oracle Linux is a fork of Red Hat (Fedora) Linux but the Red Hat version does not…
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Bitdefender not showing in startup
There was a previous discussion about this exact issue, but has been closed https://community.bitdefender.com/en/discussion/96405/how-do-i-get-bitdefender-to-startup-when-my-computer-is-turned-on Sometimes when I startup my PC, I do not get a Bitdefender icon in the notification area of my task bar. When this happens, I am…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Mac folders in Outlook cant delete
I have already disabled the mail protection from Bitdefenfer on Mac but the folders stil remain. How can I delete these folders in a Mac Outlook Gmail account.
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Difference between Bit Defender Central and the PC app
Hi, I installed Total Security for the trial period. I was satisfied with the product, so I purchased it for a year and entered the activation code, which was successfully accepted. Now, however, I see in Defender Central that the expiration date is January 2027, while the management app installed through Defender Central…
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What's considered too high a number of active IP addresses when VPN is turned on?
I run the windows command "arp -a" to see a list of active IP address connections before and after i turn on bitdefender vpn. Before shows 4 or 5 connections. After shows anywhere from 20 to 200, usually on the higher end. The series of 30 runs below show initially 83 connections. Is this considered high? Also, the number…
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Microsoft Defender Updates
A vulnerability scan is suggesting that I should install Microsoft Defender updates. Do I need to install the Updates for Microsoft Defender?
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AMD CPU's Are Junk!
Intel Pentium 4 4 Core CPU's Are The Best! That Is Why You Can't Install The Best Antivirus On The Planet (Bit Defender) On A PC With Such A Junk CPU! The PC Im Using Is A Lenovo PC With An Intel Pentium 4 4 Core CPU With Windows 7 32 Bit OS Running Off Of An SSD Harddrive And It Works Great!
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VPN is blocking access to a website
Hello, I am experiencing an issue where the VPN is blocking access to an internal site for no apparent reason. I have to disable the VPN in order to establish a connection. Could you please look into this? I use Bitdefender Total Security. Please tell me what can I do ? The site is <https://assure.ameli.fr/> Thanks you for…
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Code Integrity error after enabled Secure Boot
Hello. I'm using Bitdfender on Windows 11 Home and I am writing this post because I have a symptom that I would like to ask a question about. I just enabled Secure Boot and since then I've been getting the following logs in Event Viewer. Event ID 3033 Code Integrity determined that a process…
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Bitdefender central showing wrong number of devices
Good day. I have 5 devices under my subscription and only 3 currently installed. I had a HD crash and had reinstall Windows. Under 'my devices' I removed 2 unused devices, 1 of them being the crashed HD computer, but the system isn't updating and still shows that I am at my subscription maximum. I don't know what to do.…
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Further information about VPN security
Hello. Some suspicious actions by malicious agents who have access to personal data, such as executives of internet service providers or individuals with advanced telecommunications expertise, compel me to seek your advanced knowledge on security issues related to VPN usage. That's why I would like to ask the following…
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Re-introduce "Bitdefender File Vault" which has been discontinued
Please introduce 256 bit encrypted file vault for storing files and other data over Windows PC. This feature was present in the previous version of Bitdefender few years ago named "Bitdefender File Vault" but it was discontinued and discarded by Bitdefender because according to Bitdefender only a small number of users were…
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Spam link found in email NOT SPAM
How can I mark the link as trusted. I see a there is a note that it's Untrusted. How can I change it to trusted so it doesn't get flagged again?
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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Can't play embedded YouTube videos
For some time now I had the problem that I couldn't play embedded YouTube videos (e.g. on patreon and gog.com). The frame would just display "Error 153" briefly and then go black. Only yesterday figured out that this is caused by the BitDefender browser extension, which blocks a required cookie from youtube-nocookie.com…
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Is the Bitdefender virtual disk legit?
Hello, I never created this; it has been there for idk couple of months probably. Included screenshot of properties: is this from Bitdefender or the system is hacked? If it is from Microsoft, are they allowed to use the name Bitdefender? Please let me know if additional info needed. Thanks.
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Bitdefender virtual disk
Even after searching and seeing to update to the newest version of the Free version, after awhile the virtual disk is popping it's useless self up again. Is there an actual solution to this? It does seem like it showed up after installing the newest version of VirtualBox. I will uninstall both, then reinstall Bitdefender…
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secure connection failed
Recently, a few days ago, I started to get the "An error occurred during a connection to www.mtcfederal.com. PR_CONNECT_RESET_ERROR". I tried connecting with "EDGE" but got the same error. I can connect to this website on my smart phone using google. Can anyone tell me how to fix this problem? This is the only website that…
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Safe Files
The Bitdefender Antivirus for Mac product has a Safe Files feature, which ensures that only authorized applications can access files in important folders such as “/Documents." The intent is to protect the contents of those folders from ransomware. Does an equivalent feature or capability exist in GravityZone on macOS?…
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Time Machine Protection
The Bitdefender Antivirus for Mac product has a Time Machine Protection feature, safeguarding an external disk attached to a Mac that is used to hold a Time Machine backup. The intent is to block access to the backup disk by any application other than Time Machine itself, in order to protect the contents of the disk from…
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google safesearch
Hi Google has suddenly decided I am under 18 for search results, which is very far from true. I've tried to reset the safesearch setting but it says that it might have been set by an antivirus, and admin or parent. I wonder if anyone else has had this problem or knows how to fix it.
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32MB Virtual Disk named Bitdefender
Hi all, I have just noticed a small 32MB Virtual Disk named Bitdefender virtual disk. Not much info found here or while searching online. I am running the latest version of Total security on Windows 11 Pro. I have uninstalled and reinstalled but this VD still returns. Whats it used for?
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Password Manager no longer "remembers" password
Since the last Bitdefender update, my Chrome password manager will not remember the master password and makes me enter the master password for every browser session. I did not change any settings, and it is a real hassle to constantly need to enter my long secure master password. Thoughts?
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Bitdefender Events showing login event after I was at a location.
I've just gone through my Login Events and I can see 3 logins (1 failed, 2 successful) at an IP address of somewhere I was at, or near enough. The issue is, they start after I left that location. The first one that was successful was 5 hours after. The second, failed attempt 16 hours later, the third, successful, seconds…
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Unable to access payment email and invoices
Hello Bitdefender Support Team I can no longer access the email account I used for my Bitdefender subscription payments. Because of this, I’m unable to view or download my invoices.Could you please help me:1) Update my account with a new email address, and2) Send me my past invoices (PDF) for all billing periods?I can…
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Meenu Hinduja and Dheeraj Sudan:Has anyone dealt with Bitdefender UI not showing properly on Window
Hi everyone, I’m Dheeraj Sudan from the UK. I’m a software developer and business owner, working with my wife, Meenu Hinduja. We’re having an issue where the Bitdefender UI isn’t showing properly on Windows. Has anyone faced this before and can share how they resolved it? Any tips would be greatly appreciated! Regards…
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When a Quick/System Scan finishes you are given a choice to View Log or Close.
However there is never anything in the Log if the "Your System is Clean" message appears. In other antivirus applications they usually tell you what they did - maybe in truncated form - but they do tell you what they looked at and the results. Without that feedback are we just to trust that Bitdefender did indeed do its…
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How do I install Bitdefender on my Windows PC when the download times out or fails?
Hi, I am Dheeraj Sudan, based in the UK. I work as a software developer and also co-run a business with my wife, Meenu Hinduja. I’m trying to install Bitdefender on my Windows PC, but the download keeps timing out or failing. Could anyone share tips or guidance to fix this? Regards Dheeraj Sudan and Meenu Hinduja
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Scammers using Bitdefender domain? [Update - False Positive from Symantec]
I recently received a bogus email that used the Bitdefender domain. noreply_community@bitdefender.com How is this possible ? I would expect BD to be very secure.