-
What if an affiliate of bitdefender uses a website which bitdefender link checker categorizes as malicious
Hello: This link is categorized as malicious by bitdefender link checker,…
-
How to allow a false positive in scam détection ?
How to allow a false positive in scam détection ? skills.md ans skill.md are detected as scam, but it's a filename for ai agents so i'll often receive ut...
-
Bitdefender events should also be in the windows event logs.
Currently virus blocking suspicious activity, etc only show in Bitdefender notifications and in Bitdefender central. However, if for some reason, malware is able to then prevent access to Bitdefender Central, there is no logging available. In this age of AI attacks I think it's essential to have multiple logging paths. For…
-
Tracking Bitdefender Open Support Tickets, is it possible?
Hi hello and good day all, I was wondering whether there's a way to track a ticket that I opened for refunds? The auto-renewal caught me off guard this month around, thanks in advance!
-
Easy Gold Mining - affichage intempestif publicitaire
L'application Easy Gold Mining que j'ai probablement téléchargé à mon insu et qui est invisible sur mon Android affiche sans cesse des fenêtres publicitaires. Elle n'est pas détectée par Bit Defender. Pour quelle raison ?
-
Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
-
How to talk to a Bitdefender Support agent?
I need to talk to a Bitdefender agent regarding my renewal. How do I do that please?
-
Update automatically setting keeps resetting to off
Bitdefender Internet Security build 27.0.55.287 on a Windows 11 Home version 10.0.26200 build 26200 PC. I go to Settings…Update and turn Update Automatically on as well as turn on Silent update. After some period of time (random amonts, but more than a day), I check again and both the settings are back off. I turn them…
-
BitDefender blocking NoMachine connection
Hello, I have two remote PCs, A and B. I remote to PC A then use NoMachine to connect to PC B. A while back I was trying to add a firewall rule to only allow a NoMachine on port 4000 from a specific IP address belonging to PC A. I added the rule, and immediately after adding it I was disconnected from the NoMachine…
-
How Can Patients Better Understand Their Medical Bills?
Medical bills can sometimes be confusing, especially when they include insurance adjustments, different service charges, and unfamiliar billing codes. What do you think would make medical bills easier for patients to understand? Have you ever had to contact a provider or insurance company to clarify a charge?
-
Bitdefender's Anti-Spam feature and Outlook App question
Hello, I have Bitdefender Total Security's Anti-Spam feature enabled but I don't see it anywhere in the Outlook app on Windows 11. How can I check and make sure it's enabled? I am getting Spam so it would appear to not be working. It does show on the toolbar in Thunderbird mail on Windows 10. Thanks in advance for any help.
-
Strange Blocked Connections (Phishing) - Insight
I received strange blocked connections from Insight-bss.com the scam alerts were tagged as Phishing could these be innocent, of should I be concerned? Insight are a recruitment agency, also using generated links for meetings, not teams meetings set up in a calendar. As the alerts say Insight, I assume they having nothing…
-
Bitdefender is flagging a Roblox-related third-party tool — how should I verify it safely?
Hi everyone, I’m testing a third-party Roblox-related application on my Windows PC, and Bitdefender is showing a security warning when I try to open it. I don’t want to simply disable my antivirus or add an exception without understanding why the detection is happening. I’d rather verify whether the file is trustworthy…
-
Preventive attitude regarding a .ZIP file
Bom dia! Ontem entrei em contato telefônico com a Ouvidoria da operadora Claro (Grupo América Móvil) e durante a conversa a atendente me enviou uma msg por whatsapp e eu confirmei o recebimento. Mas, recebi também um e-mail com com um arquivo ZIP. Ao questioná-la percebi que ela não sabia o que é um arquivo ZIP. Bem, tenho…
-
Why can't Bitdefender scan user files like documents, video files, email attachments, and so on, like other antivirus apps?
This is very frustrating and makes it only half useful. I understand why it can't scan system files, but I have hundreds of gigabytes of my own files on my phone that change regularly. These are never scanned for malware by Bitdefender. Why?
-
No calendar in Mobile Security
I use both iPad and iPhone with IOS 26.0.1. Trying to activate Scam Alert but Calendar is not under Mobile Security. Cannot, therefore, initiate full access. What other options to activate Scam Alert.
-
How to buy or renew Bitdefender Premium Security Family Plan with cryptocurrency?
How to buy or renew a subscription to Bitdefender Premium Security Family with cryptocurrency?
-
How subscribe to only the most important security features from the Bitdefender bundle?
My (expired) subscription included many features (VPN, etc. ) I have no interest in. How do I subscribe only to antivirus, anti-malware, and protection against harmful websites etc.?
-
Firewall Feature Wishlist 2026
Maybe I’m also the only one who wants these features. 😊 I’ve been using BD for over 15 years and maintain a very extensive custom FW rule set. Ever since, I’ve been missing two or three features: To avoid being asked again every time a file is updated when a rule for it already exists (Alert Popup), there should be a…
-
No automatic updates
The Bitdefender Antivirus Plus application has stopped updating virus updates automatically. I have to do it manually. What is the reason for this and how can I fix the error?
-
Port Scan Blocked
How do I get this message to go away. I get this every couple of hours.
-
Repeated SecurePass Login Requests EACH PC EVERY SINGLE DAY
I have multiple PCs that I use throughout a given day and I use SecurePass on all of them. Sadly, I repeatedly see this request EVERY DAY when I first open up Firefox. If this is the way this is going to be, I think I'm gonna leave Bitdefender and find other alternatives. Just when I thought we had this issue handled,…
-
[Feature Request] Custom Encrypted DNS (DoH/DoT) Resolver with Native Ad/Tracker & Malware Blocking
As a user who values privacy and network performance, I want Bitdefender to offer native Encrypted DNS (DNS-over-HTTPS / DNS-over-TLS) configuration options, so that I can encrypt system-wide DNS queries and apply custom filtering (ads, trackers, phishing, and malware) directly at the resolver level without needing…
-
[Feature Request] Dedicated Bitdefender Ad-Blocker Browser Extension / Enhanced Anti-Tracker
Hi Bitdefender Team and Community, I am writing to propose a feature request regarding browser privacy and ad blocking. While Bitdefender Anti-Tracker does a great job blocking trackers and telemetry, users still need to rely on third-party extensions (like uBlock Origin or AdGuard) to handle intrusive ads, pop-ups, and…
-
Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
-
Call Blocking on Samsung Z Fold 7
I am trying to find how to set up call blocker on Samsung Z fold 7 running android 16 and One UI 8.5. It seems there is not a way to have BD be the spam and caller ID, is there a way to get it made the default program?
-
Native Bitdefender App for Android TV / Google TV (Remote Navigation & VPN)
Hi everyone, I’d love to see Bitdefender release a native Android TV / Google TV security app. With so many smart TVs running on Android OS, users frequently install custom media players, file managers, and sideloaded apps. Having real-time APK scanning, web protection against phishing links, and a UI optimized for a TV…
-
The Auto Game Mod & The full Screen
i ld like to request to change the game mod mechanism due to a valid reason , bitdefender should switch to the game mod automatically even the game is not in the full screen mod, cuz the pc requires the same optimization regardless of the full screen mod.
-
Persistent "Access Denied" folder lock error after false-positive file detection
Hello, I am running Bitdefender on Windows 11 and am currently locked out of a specific directory due to what appears to be a high-level driver file lock following a false-positive detection. During a recent software file transfer, Bitdefender flagged a specific application component as a generic threat, and the file was…
-
Bitdefender Blocking Utorrent App Download
Hello, I'm trying to download utorrent, Bitdefender seems to cancel the download and won't allow it, how can I do this please? Thank you heaps.