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Just Add Digital Legacy
Just Add Digital Legacy
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VPN connection
Hi everyone, I've just completed the VPN installation, but after few mins of smooth surfing the VPN get unconnected. I tried several actions such unistall the VPN and reinstall it again, but nothing changed. In addition, once the connection change its status as "not connected" the VPN reverts the enclosed message error.…
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Ive changed my password but when getting past a website the new password does not work?
Ive changed my password but when getting past a website the new password does not work?
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Fire Fox
Has anyone got a popup when opening up Fire Fox asking to donate? I just closed the browser, reopened it the popup did not appear again. I would like to uninstall Fire Fox but would I have to disable the Bitdefender extensions prior to uninstalling? Thank you
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Allow Browser extension popup
I have a browser extension for making a youtube video play in picture-in-picture mode. However I think Bitdefender blocks this picture-in-picture as I get a Windows notification sound and no popup. How can I check and/or resolve this?
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Network Whitelisting
What I would like to see as a feature is the ability to whitelist any Wi-Fi network. For instance, if you are at your home network or your office network, the VPN does not activate. However, once you do change network or go to mobile internet data, the VPN kicks in automatically. Ideally, if you can set up your own…
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Can Bitdefender scan and find the viruses that you can get via memory stick/USB?
I'm a dj and a lot of clients are comming to the dj booth with memory stick with viruses. Will Bitdefender help me with fast scanning without doing damage to the other files on memory stick?
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Infected M2 SSD?
My brother-in-law got duped into allowing online access to his Windows 11 laptop with BD Premium Security on it. They got some banking info and attempted a couple of Amazon gift card purchases but those efforts were thwarted. The perpetrator changed the login pins and basically locked them out of the machine. I could wipe…
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Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
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mot de passe vulnérable microsoft
bonjour je viens de changer ma carte mère LGA 1700 processeur i 7 récent , réinstaller windows 11 pro , mon compte Microsoft le mot de passe contient 23 caractères chiffres de tout genre lettres. Majuscules minuscules symboles .Et bitdefenders me dit que le mot de passe est vulnérable de mon compte windows ?? es normal…
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Add Folder to firewall rules
Hi everyone, I thought it would be a nice idea if you could add a folder to the firewall custom rules, instead of just specific executable files. Any chance we could see this? Cheers
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Call blocking/scams?
Hi there, Could someone run through the Bitdefender Call Blocking tool. How does it work? For example if my friend or a work colleague calls me and has their phone set so their number is not announced or I don't have their number stored in the contacts on my phone will Bitdefender block this number? Thanks Steve
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Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families
Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon. Scammers are now cloning voices, mimicking faces, and impersonating loved ones to exploit emotional bonds and urgency. What once required complex tools…
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Mac folders in Outlook cant delete
I have already disabled the mail protection from Bitdefenfer on Mac but the folders stil remain. How can I delete these folders in a Mac Outlook Gmail account.
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Install ultimate over a total security wont work
Im renewing my subscription of Total security with Ultimate Security and when i run the install file it wont progress thru to the install page just disappears and reverts back to the normal back to windows page
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Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
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Why does Bitdefender block Walmart Spark Driver App?
Bitdefender has to be paused in order for me to login to the app. I don’t want to have to turn turn off or pause Bitdefender to use the app. Has anyone else experienced this issue? The Walmart Spark Driver app is in the Apple Store.
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Cancelation how long before getting an answer?
II have cancelled my subscription more than 72 hours ago, but upto now I haven't received a confirmation. How long can this take?
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Misleading Bitdefender price
The Price of Bitdefender Ultimate Security shows price 3499 Rs on their official website: https://www.bitdefender.com/en-in/consumer/ultimate-security When you click Buy > redirected to Bitdefender 2checkout website (still shows 3499 Rs) But, on the last 'confirmation and payment' page it shows 5034.74 Rs // $55.98. So, do…
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Blocked country codes on Call Blocking removes itself
Good Day everyone, I have been monitoring and noticing that whenever I try to add country code to the list of call blocking, the country code is there for a while and after say 1-2 hours, when you check back, the country code is missing from the lists from the BMS for android. So far I have tried reinstalling the…
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Cloud XDR Dashboard issues after recent update – incomplete or partially loaded panels
Hello, Since the most recent Bitdefender GravityZone / XDR Cloud update, I have been experiencing instability and inconsistent loading behavior in the Cloud Dashboard. More specifically: Several dashboard panels are not loading completely Some widgets appear partially rendered or missing data The interface occasionally…
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Where can i block email spam especially from a domain.
When I first installed Bitdefender years ago there was an area, possibly in the firewall where i could block email domains that were spaming me, cannot seem to find that now.
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HSBC App Blocking Bitdefender
Recently my HSBC banking app will not open saying that I have to remove Bitdefender as its a security risk to the app. Any solution?
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Sudden Blocking Alerts
My apologies about my last post of the same heading, I hit the wrong key. In the last 2 days I have been getting numerous alerts about blocked suspicious connections that were relying on an untrusted certificate to wpad. This has referenced both chrome and msedge. I have no other information and do not know if I should…
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Inquiry regarding high resource consumption during testing and future improvements.
Greetings to the experts at Bitdefender! I am a user of your Total Security product. I've noticed a significant increase in system resource consumption (CPU/RAM), causing a noticeable slowdown during system scans. Please explain the cause of this slowdown and how I can minimize its impact using the current settings. I…
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Refund
Hi! I purchased a subscription, but after making the payment on your page I didn't receive a confirmation message. It kept asking me to enter the payment details again, so I assumed the payment hadn't been processed. The money wasn't withdrawn for the transaction in the bank's app either. So I purchased the subscription…
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Update stops at 90%
Well its back. When I go to the right hand corner and right click on Bit Defender and select Update, it goes to 90% and stops. If I cancel the update all of Bit Defender shuts down. When I reboot and try to do the update again it says Threat Information Update 0.00 & Product Update 0.00. If I continue it stops at 90%…
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Slowly takes RAM from my Windows 11 via bdservicehost until the computer freezes
Avoid Bitdefender, as it's acting up. It slowly consumes RAM from my Windows 11 through bdservicehost until the computer freezes and crashes. I have a 16GB machine, and it will take about an hour. According to Bitdefender: "Thank you for your patience, and please accept my apologies for any frustration we might have…