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Sometime Bitdefender Internet Security Does Not Start
Using Win 11…sometimes, when rebooting, Bitdefender does not start…any ideas?
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B.D. scan should be available right from the task bar
Bitdefender system , custom & quick scan should be available right from it's icon on the lower right side of the task bar, it takes too much time to open bitdefender's main window, then we ve to go to the protection menu , scroll down and then the scan option is available. plz provide the ease of use by adding the scan…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Bitdefender has taken over my laptop!!
Today everything was blocked as a threat on my laptop, my email, teams, Google homepage. My computer got very hot and task manager told me it was bitdefender squirreling away. I forced stop but it would not allow me to do anything. On advice from AI I uninstalled bitdefender, but when I rebooted it told me I needed a…
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Bitdefender Blocking League of Legends
Hello. It's been months I was having issues with the League client being too slow, laggy after every game or when the client has been minimized for a period of time. I always thought it was from Riot, but no it was Bitdefender somehow doing it. I tried to add exception to Riot games folder, but that didn't work as well.…
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Green Check Marks in google search results upside down?
When I google something sometimes the check marks are there and sometimes they're not even though I never change my settings in bitdefender or anything. Today I googled something and the check marks are there but they are upside down for some reason. I'm assuming just a random glitch maybe but it's not just one random…
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How do I actually turn off URL/IP logging features?
I would like Bitdefender to stop all parsing of URL/IP for privacy reasons. I turned off the entire "Web Attack Prevention" feature, but it still seems to not only be parsing the URLs, but sending them to centralized logging/alerting in bitdefender central. For example, you can go to any known phishing site and it will not…
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Please help me
I need to temporarily disable my antivirus software to troubleshoot an issue or install a specific program. How can I safely do this on my Windows or Mac computer? What are the steps to turn it off for a short period? Are there any precautions I should take to stay secure while it’s disabled? Please provide clear…
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Bitdefender Agent
Bitdefender Agent asked me to enter password, then 2FA Code and then password again. It wouldn't accept the password the second time. Is this a different password to the first password?
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Coretemp will NOT run with Bitdefender on Windows 11
I recently installed Windows 11, and had Bitdefender running with Windows 10 and Coretemp. When I went to Windows 11, and I tried to launch Coretemp, I got the error "Potentially unwanted apps detected", and the coretemp error "Driver has failed to load". I went on chat, and they couldn't solve my issue. I uninstalled…
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Audio Protection Bugged?
I am currently on Build 27.0.51.260 and I've noticed that If I start my computer without my usb mic(Logitech Blue Yeti) plugged in the whenever I open an app that uses the microphone I don't get a notification. I fresh installed windows and the issue persists. Also now it shows an option to 'Fix' Video & Audio Protection…
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Is there a way to move old device from the old license to the new one
I just buy a new license with more capacity but cant replace the old license that has lower capacity. Is there any ways to move all device from a lower capacity license to a new one?
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.nofollow folder | Deep Scan taking forever with it
Bonjour ! When doing a deep scan, Bitfender Virus Scanner (Mac OS / Sequoia) takes several hours to scan an invisible folder calles .nofollow. Which appears empty even when your turn on system files visibility. It looks like this mysterious folder contains a copy of my entire computer. But invisibly. Does anyone know what…
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Banking webpage displays text but not graphics/links?
I started having problems with my bank webpage starting about two weeks ago. It will display text but not the graphics and links to login. This is happening in Chrome and well as Safepay. I did have this bookmarked in Safepay as "always open in Safepay". All of my other bookmarks and financial websites continue to work…
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URL blocked
Hi, I have an app on my android phone Samsung S25 that is connecting to an URL. The app isn't working and unable to connect. I don't get a notification from bitdefender. How can i whitelist the app to check if this is the issue? When i use the same app on my laptop with the same URL on the same WiFi it does work. On my…
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Cloudflare is stopping me
Good Day. Question. A website I visit frequently and which is part of two software packages I have purchased from them (topazlabs.com) - They have now increased user security by adding a Cloudflare security requirement to the website (topazlabs) which is rejecting me. Could it be that my Bitdefender antivirus is blocking…
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Scan notifications tab
Hi everyone, I would like an extra tab in the notifications for the scan results, right now there's the "all" tab, the "critical" tab, the "warning" tab and the "information" tab. The scan results end up in the "all" tab and the "information" tab. Because the "all" tab and the "information" tab also show other…
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Custom scan results discrepancy
Hi everyone, After I've reset my windows 10 laptop with an image from December 2023 I ran a custom scan with the old version of bitdefender total security 27.0.25.116, this scan took 44 minutes and scanned about 2.9 million items. After I then updated bitdefender to the latest version 27.0.50.256 I ran the custom scan…
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EDR with Bitdefender Premium Security
I have Bitdefender Premium Security, but I also need EDR. What is my best option?
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SMS filtering on iOS devices
Hello 🙋🏻♀️ I've found the tutorial on the website about how to activate the SMS filtering. On my device (an iPhone 13) I only have the choice to turn on or off the "unknown and spam", there exists no possibility to choose either Mobile Security or None, as showed in the tutorial's next picture. Does anyone know if this…
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Threat Database Updates
Hey just curious for the threat database last update time. It doesn't seem to coincide with my last update notification. Is this normal function? I didn't turn my pc on until 4am today.
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VPN blocking my internet
hello, I keep getting error 9 when I’m trying to connect to my work wifi. For 2 years it was all working fine but for couple of days now it won’t connect? I would log off the wifi and activate thru my wireless data and the vpn would connect. And when I try to connect to the wifi again( the vpn is still active) it would not…
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WestJet Airline Cyber Incident
This incident occurred on June 14, 2025. News story, A popular Canadian airline, Westjet, was hit by a cyber attack. Access to the Westjet online app and website was blocked. They told customers to refrain from sharing information from the app and website. However, no damage was caused and the damage has not yet been…
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How do I stop hackers from accessing my home network
Hello, I am running Bitdefender Ultimate Security and BD VPN, with the location set on automatic. I watch a lot of YouTube. I can tell when hackers are watching my monitors because the sound quality deteriorates. Or, my email address pops up, in a little window, on my monitor and doesn't go away when I change tabs. Or, I'm…
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All USB stop working after the latest update
As of 2025-02-20 the latest Bitdefender Total Security update cause all USB ports stop working (Windows 10 22H2). I spent almost a whole day for trying reinstall USB drivers and cleaning up Windows. None of these steps working. However, when I uninstalled Bitdefender, all was fine again!!! To clarify problem: USB can't see…
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Auto renewal notification
Hello On April 29th I received an email with an auto-renewal notification for CAD 79.99 and today I received another email with an auto-renewal notification for CAD 159.99. This is not fair and not transparent. Now I would like to know what I should pay. This is because I canceled the auto-renewal. Please correct what is…
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Why isn't contextual scan appearing?
Usually when I right-click something and select "Scan with Bitdefender," the contextual scan window appears and runs the scan. However, that isn't happening now on my desktop (Win 11). It works fine on my laptop. Not sure it's related, but the Bitdefender icon doesn't appear in my tray anymore even though the box is…
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bitdefender_avfree.exe loads Total Security
I downloaded the Antivirus Free installer but it loads Total Security on a 30-day trial - how do I actually get the free version?
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Wrong camera
It seems to me that when the anti-theft function on my Android ‘phone takes a photo it is using the rear-facing camera. Could this be the case and in which case how can I correct it? Thank you.
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I am having a lot of trouble trying to get Bitdefender secure pass to work
I am having a lot of trouble trying to get Bitdefender secure pass to work with my Samsung Galaxy A15. I installed it then got an error saying connection issue detected check internet which was fine as I could get on internet to browse websites with it. I tried connecting several times but got the same message. I closed…