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VPN to VPN Premium Upgrade
I am a new Bitdefender subscriber. I acquired the Bitdefender Ultimate Security Family Plan subscription. I was under the assumption that this subscription level entitled me not to just a Bitdefender VPN capability but to a VPN Premium license. However, when I try to upgrade I am told that's another $39.99. Am I incorrect…
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BitDefender Forces VPN and Will Not Install AntiVirus
UPDATE: I was able to do it by deleting my old MacBook. I should not have had to do that because I had 10 devices on my subscription and am only using 1. Original Post: I am trying to install Bitdefender Antivirus on my new MacBook. Bitdefender automatically installs the VPN, which I DO NOT want. When I try to install the…
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SecurePass - Still Needs Work!
I had been a satisfied Password Manager user for over a year. Saw the hype around SecurePass and started using it a month ago. I am always willing to try new stuff in the hopes that it will make things a little easier for me.😄. I have been a Windows Insider for years! So far, SecurePass has not lived up to that…
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Macbook Pro VPN Autoconnect Failure
Having set all parameters in Settings so that the VPN will launch and connect upon my MacBook Pro start up, the VPN launches but fails to connect. I have to connect manually every time. Is there a fix for this? It is rather annoying to provide the option yet it does not function. Thanks!
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Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
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Years old Vulnerability scan found critical windows update failed?
Hi, I am new to using Bit Defender just installed it last week. This is November of 2025 and I am seeing this Windows critical update failed all over the web since 2023? I am asking why has this not been addressed and fixed from what seems like at 2 years as an issue. I just installed Bitdefender and I am affected by this…
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Where should file bd_config.cfg be located on Windows 11 PC
Yesterday, an icon appeared on my win11 desktop labeled 'bd_config.cfg.' This appears to be some type of shortcut as there is a check mark inside a circle at the lower left of the icon. I tried deleting this, also moving it to the recycle bin. I cannot remove it from the desktop. When I restart Windows this item re-appears…
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Why doesn't Bitdefender allow you to choose which drive it is installed to?
Why doesn't Bitdefender allow you to choose which drive it is installed to?
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Can't change VPN in central from standard to premium
Hi everyone, I've reinstalled bitdefender total security and after reinstall my VPN was reverted back to the free version, I go to central in the subscription tab and click on the total security devices. When clicking the "change device" button I don't have the option to change the VPN from standard to premium, I only have…
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Online Threat Prevention - No info! [Known issue, update rolling out to fix this]
I'm told that a connection was blocked by Online Threat Prevention. When I look in the notifications, there is NO information aside from that something was blocked! What is the point of this? I don't know which site was blocked, what the connection was, or the actual reason. I've never seen another antimalware solution…
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VPN ouderlijk toezicht en bepaalde websites tonen geen afbeeldingen meer
Ik het ouderlijk toezicht toegevoegd, Hij doet dan ook iets met de VPN op mijn mac mini uit 2023 met de nieuwste versie. Nu kan ik de afbeeldingen niet meer zien van mijn favorite website Marktplaats.nl hoe kan ik dit voorkomen?
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Traffic categories after Scanning my phone, red flags but nothing blocked???
How do I know if my phone bitdefender web protection indicated “you are protected”, is it true that my phone is truly protected. Nothing is blocked. Under the Computer & software traffic categories, I do not connect my phone to any computer & it shows 47,786 connections (31%), this is definitely a red flag. File sharing…
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HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
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Wie unter Win 11 Geräte schützen?
Hallo, habe Bitdefender Total Security mit der Version 27.0.55.283 auf 2 PCs und 2 Androids installiert. Bei den PCs lässt sich unter Bitdefender Central der Schutz für die Geräte nicht aktivieren. Als Hinweis erhalte ich: "Installieren Sie die Bitdefender-Sicherheit auf diesem Gerät, um es zu schützen. Er ist bereits in…
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I think I may have restored a dodgy file (virus?) by mistake. re-quarantine/delete?
How would I quarantine the file again? In threat report it says "file restored by user" but no options to put back into quarantine or delete: The item hkey_users\.default\software\microsoft\windows nt\currentversion\appcompatflags\compatibility assistant\store\c:\windows\temp\rarsfx0\installer.exe was restored at user…
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VPN constantly needs to be logged into...why?
I've used BitDefender VPN for two years. Since renewing my membership it now needs to be logged in, new configurations accepted everytime I log onto my MacBook. I am currently running Sonoma, but even on the OS before I was having the same issue. Please help, it is very frustrating!
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Bitdefender Digital Identity Protection: Frequently Asked Questions
Check the article below for a selection of frequently asked questions and more insight on the added layer of protection, that is probing the deepest corners of the web to keep your digital footprint..yours!
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Why is it that my browser hasn't got its location not showing when vpn is engaged?
My browser used to show its new VPN location "i.e. Manchester" now it's showing my real location like Toronto I think it's linking to my new location but why would it now show my original location?
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How to Use Fluxus Executor Safely Without Antivirus Issues?
Hi everyone! I recently started using Fluxus Executor v2.691 for scripting in Roblox, and it seems really powerful. Since I always want to stay safe, I’m making sure it doesn’t trigger antivirus alerts or compromise my system. I followed this *** guide and it helped a lot. Has anyone tried running Fluxus Executor with…
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difficile de choisir!
salut comment allez-vous! 3 compte Bitdefender j'adore😁 simultanement .Cordialement
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Support for Vivaldi?
It has been a long time and still no support for Vivaldi. I'm not sure why, either. It has a bigger user base than some of the supported browsers. PLEASE add support for this best-in-class browser!
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Bitdefender total security install log in
Hi everyone, I've uninstalled bitdefender total security using the bitdefender removal tool, then downloaded the latest version from central version 27.0.55.279. When installed it had logged my account in automatically, I did not have to sign in to the app with my account log in and password like I always had to do before.…
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Adding Zoho email to outlook 2023 fails
I am trying to add my Zoho email account to my Outlook 2023. I can log into my Zoho account online, trying to add it to my Outlook is another story. I have tried both the imapi and pop settings. Was wondering if the BD firewall was blocking this and how to add an exclusion
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How can I be sure my device is not infected?
Good evening. Please bear with my long post because I want to make sure that whoever responds has all details that are necessary to help. Apologies if it is a long-winded explanation. Yesterday, I was talking to somebody and had Google Images open as I was trying to find screenshots of a show. If you’ve ever used Google…
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Bitdefender Online Threat Prevention alerts
Hi to all, I hope you guys have a great day. As you can see in the picture, this problem doesn't need an explanation. What is causing this issue? Is this a new threat that Bitdefender hasn't encountered before? In any case, why can't Bitdefender find the program or process name? Can I find it manually?
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Kicked out of Bitdefender VPN - saying need upgrade/reactivation
Hi - has anyone else recently been kicked out of VPN saying that I need upgrade/reactivation? My Administrators are saying our subscription is up to date and they do not know what the problem is.
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Install ultimate over a total security wont work
Im renewing my subscription of Total security with Ultimate Security and when i run the install file it wont progress thru to the install page just disappears and reverts back to the normal back to windows page
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Suspicious web page detected
Hi everyone, I have a question. I keep getting a notification from Bitdefender Antivirus time to time, not very frequently, about a suspicious web page: Feature: Online Threat Prevention Message: The page *** has been detected with suspicious activity. It is not recommended to continue browsing this website. I have no idea…
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how to renew subscription
I have a new windows 11 PC but the Bitdefender didnt migrate from my old machine. An email told me I have 12 days left and I should renew, but when I go into BD the buy is greyed out and unresponsive. I have Downloaded a new version onto my new machine and it has performed the scans but I still cannot buy the program. Can…