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Fake email from Amazon
Hello, For information, I share with you the phishing attempt with a fake email from Amazon regarding the "Amazon Prime Family" subscription that I received today. As you can see from the first screenshot the email address is suspicious. Regarding the second screenshot I have hidden my personal information (email and bank…
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Does app anomaly detection detect malicious urls
Since web protection feature in Android blocks known malicious urls in supported web browsers only, does Bitdefender in Android do anything about it if a non web browser app tries to access a malicious url internally? Does the app anomaly detection feature detect this and block the app?
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App Lock Keeps Turning Off
I've found that the only way that I can keep App Lock working reliably on my Android phone is by turning off battery optimization for Bitdefender Mobile. If I don't do this then I have to reboot the phone, after which App Lock will work for a short while and then quietly quit. By "quit" I mean that no apps are locked. I…
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I am using bitdefender Mobile Security in my Android mobile and app lock not working?
My mobile app lock is not properly working. I have set all app on app lock in bitdefender setting with biometric lock and also add as admin in permission setting. Sometimes it ask for security pin and some time it wouldn't ask. Please reply for my query.
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COM AddIn in Word
I have a COM AddIn in Word that automatically updates itself by generating a batch file and spawning a process to run that batch file with the Windows shell to update the COM AddIn when Word is closed. BitDefender blocks this. How can I tell BitDefender that this is expected behavior and allow it?
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Pop-up notifications
Nothing I've seen here so far addresses how to turn off the annoying pop-up notifications. I have everything turned off yet I still get pop-ups about new devices, blocked suspicious activity, etc. It's frustrating when I'm gaming because the pop-ups cause games to pause until I close the pop-up window. There is nothing…
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Entering a subscription
Hi all, I have bought a 2 year subscription and when I enter it, it keeps asking me for my credit card details for renewal. I don't want bitdefender to have my credit card details at all. How do I get around this? Seems ridiculous I have to give my credit card details for something I have already bought! Cheers, Will
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False positives with Bitdefender
I’m writing to report a false positive regarding the domain [*url removed by @Flexx*], which Bitdefender is currently flagging as unsafe. This domain is completely safe and serves as a privacy-focused tool platform. It includes: Custom profile pages for users (similar to Linktree), A secure email aliasing service to help…
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SecurePass Not Ready for Primetime
After suffering with poor instructions and plodding my way through exporting and then importing my Password Data (PW Manager to SecurePass), I was finally, able to access my login details for the various sites, etc. I need PWs for. Today, Bitdefender locked me out of SecurePass in my browser and I was forced to input my ID…
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SecurePass - Still Needs Work!
I had been a satisfied Password Manager user for over a year. Saw the hype around SecurePass and started using it a month ago. I am always willing to try new stuff in the hopes that it will make things a little easier for me.😄. I have been a Windows Insider for years! So far, SecurePass has not lived up to that…
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Made the mistake of "upgrading" to SecurePass
I really like the Bitdefender suite and had everything working great with Password Manager. My license is up for renewal at the beginning of January. I was planning on upgrading the security suite. I switched from Password Manager to SecurePass and I have to say I'm extremely disappointed in the product. Unfortunately, I'm…
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Bitdefender subscription not renewed. Does windows defender antivirus auto re-enable?
Hi. In windows 10, if bitdefender's subscription has ended and is not renewed (planning to renew at a future date, in a week or two), shouldn't bitdefender total security disable its antivirus and re-enable the windows defender antivirus automatically when this happens? Is there a way to re-enable the windows antivirus…
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Europol: “The Hidden Internet Is No Longer Hidden..."
Europol this week has announced the arrest of 179 vendors of illicit goods on the dark web, in a coordinated operation known as DisrupTor. According to the press release, operation DisrupTor follows the takedown of Wall Street Market, the world’s then second largest illegal online market in the dark web, which provided…
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Is B/F compatible with Chrome Book Windows 11?
When attempting to download on Chrome Book, Windows 11, laptop, the following message appears, "This product (B/F) is not available for this platform". Yes / No ?? Any suggestions. TYIA
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How Do I Configure The Firewall for Webdav Connection?
When I work from home, I access my office services through it's Webdav connection. I currently use Netdrive, which is very flawed in that it causes sync issues, resulting in files being randomly locked and deleted from the server. I've finally got the built-in Webdav service in Windows working, however, I can only connect…
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Digital Identity Protection
Hello all, On the dashboard of Bitdefender Central (Digital Identity Protection) i read that there are 5 data breaches. But on my mobile device nothing is mentioned… How come? Now, what's going on?
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How can I reenable AnyDesk and TeamViewer to run without a UAC prompt?
Hello, I frequently use remote desktop apps to connect to my PC when I am away. Parsec is the main one and AnyDesk and TeamViewer are my back-ups in case Parsec is acting up, which happens on occasion. Parsec seems unaffected, however I think that a few days ago I changeg some Windows setting that now forces a UAC prompt…
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Is Bitdefender blocking Windows Updates downloding?
These are the fixes I have tried so far: 1. Windows Update Troubleshooter - windows update, does nothing 2. Fix issues by reinstalling the current version of Windows Windows 11, version 23H2 (repair version) In place upgrade - Can't download it. - I tried the ISO for 24H2_English "Your files, apps, and settings can't be…
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Digital Security Protection
Hi All, I am new to these discussions and I apologie in advance if this topic has already been talked about. My concern has to do with maintaining all the items the Digital Identity Protection app identifies as vulnerabilities and excesses in one's "digital footprint". My main concern is how many "services" are listed in…
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Why am I often getting antivirus settings modified/deselected by themselves ? ?
I've recently uninstalled and reinstalled Bit defender Total Security on my OS using the native tools to do that,I've set the av to perform scans of boot sectors and archives ( enabling the maximum limit of size for that last one to search all the possible ones ) but when I close the software and after a while check the av…
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Moving from the freestanding SecurePass to the one included with Total Security
My Internet Security and freestanding SecurePass subscriptions will expire in a few days. I have purchased and Installed Total Security to replace them. My question is how do I handle the move from the freestanding SecurePass to the one included with Total Security? I have deleted the extensions from Firefox (and Chrome)…
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LibreScore.exe HybridAnalysis and Virustotal reports - False Positives?
I've had a program on my computer called "LibreScore" for a while, but Bitdefender has never picked up on any of the system scans I regularly performed. On a whim, I decided to run it through Hybrid Analysis and Virustotal, and the former flagged it as malicious. The Virustotal results show that's its flagged by 2 out of…
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The Default auto location is my own country
VPNs are banned in my country. Previously, the default automatic server locations were Denmark and Sweden. However, the current default automatic location is consistently the country i am living in. This could lead to users being arrested, as VPN usage is prohibited here. While it undeniably offers the best speed, but this…
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Looking to buy Bitdefender VPN
Hi, I am looking to buy Bitdefender VPN but I need to know beforehand if it works with BBC iPlayer, BBC Services and soon to come BBC Radio online restrictions or if I should save my money and look for other VPN services.
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End user warning message for specific websites.
My organization is considering developing an AI Acceptable Use Policy. After reviewing our existing policies we are not sure that we need one specifically for AI, as most use cases seem to be covered in existing documents. Then the idea came up to display a warning / notification to the end user when they attempt to access…
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Long delays when opening images using ACDSee Quick View
I am experiencing painfully long delays when trying to open images using ACDSee Quick View. New install on a new computer, running a trial to see if this works better with my VPN than McAfee did. Everything else seems OK, but waiting 4-5 seconds to open any (even small) image files. These were instantaneous to open…
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BD using 73% of Android battery
Pixel 7a with a new battery. It's my wife's phone and she's about to be traveling for the next week, so no choice but to completely uninstall BitDefender. BitDefender according to battery usage stats is using an astounding 73%. That explains why her phone is running out of power at an appalling rate. The original battery…
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Difference between ios web protection vs vpn with ad block & anti-tracker
Hi, I understand that on IOS web protection & VPN cannot run concurrently and I am not asking about that aspect of the design. What I am trying to get a better handle on is the difference between using Web Protection versus just using the VPN with ad blocking and anti-tracker enabled. Does web protection offer additional…
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I can't sign into Bitdefender Total Security
I can't sign into Bitdefender Total Security. Every time I try to it sends me back to the login screen with no error message. Any suggestions would be great otherwise it's time to move on as I can't afford to have my pc unprotected. Thanks
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Bitdefender Mobile Security - Scam phone number intercepting/blocking
Hi everyone, I was wondering and not sure if this was brought up before but would like to give an idea for the Bitdefender Mobile Security where if it is possible to add a feature where it can intercept calls and notify the users if they are getting called scammers/fraudsters. Key Features: Real-Time Scam Detection:…