-
bitdefender's membership time is getting over
-
Bitdefender VPN ads and tracker block history list
Hi everyone, I would like to be able to see exactly what was blocked by the ads/tracker blocker. Right now it only shows how many things where blocked but not what was blocked.
-
My Bitdefender version hasn't updated to the current build though it's been available for weeks.
Hello, I just have seen that my current bitdefender version still has the second-to-last build 27.0.55.296 upgraded on December 8. On the homepage I have found that the up-to-date build 27.0.55.298 had been released on December 11 already. I always update my Bitdefender right after starting the PC with a right mouse click…
-
scammers using Bitdefender domain
I recently received a bogus email that used the Bitdefender domain. noreply_community@bitdefender.com How is this possible ? I would expect BD to be very secure.
-
Ultimate Security Family - No activation code received
Hi, I have no activation code received. The payment is processed, the invoice received. The methods in the support FAQ section do not work. My bitdefender account shows that I have a valid subscription. I even received a reminder e-mail that I have not yet activated my new subscription. Please help. Stefan
-
If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged?
If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged? in case of damage in virus database or the software will it tell you that files are damaged and need to reinstall?
-
Bitdefender Firewall blocking TCP traffic over Tailscale virtual adapter despite explicit allow rule
Hello Bitdefender Support Team, I am reporting a reproducible incompatibility between Bitdefender Firewall on Windows and Tailscale, and I would appreciate guidance on whether this is expected behaviour, a misconfiguration on my side, or a known limitation. Summary of the issue When Bitdefender Firewall is enabled, TCP…
-
Major flaw in bitdefender total security email protection
i am highlighting a major flaw in bitdefender total security's mail protection. i tapped on a gmail notification on my android, it opened the mail without showing an warning blocking that email ( which was red flagged by bitdefender's email protection ) and i became hacked. there should be a block or warning for such kind…
-
Immunise USB Has stopped AutoPlay and destroyed two 8TB hard drives
I accidently clicked the Immunise USB button within the pop-up 2-3 days ago, and since then all of my USB devices will not autoplay no more. Support has completely blown me off numerous times on 12/26/2025 and disconnected my calls numerous times. WTF? I pay for Bitdenfender and this requires resolution ASAP!…
-
32MB Virtual Disk named Bitdefender
Hi all, I have just noticed a small 32MB Virtual Disk named Bitdefender virtual disk. Not much info found here or while searching online. I am running the latest version of Total security on Windows 11 Pro. I have uninstalled and reinstalled but this VD still returns. Whats it used for?
-
VPN for windows makes this site unavailable when ads and trackers are blocked
Hi, Bitdefender for windows works smooth and perfect when ad blocker and anti tracker are enable in the app, but this site www.abc.es does not work. https://www.abc.es/
-
Call blocking not installed but calls are blocked
Can anyone help? I didn't install call blocking. Bitdefender shows that call blocking is not installed. But calls are blocked and I don't want that.
-
BSOD caused by atc.sys
Since a few months I have experienced BSOD several times and the cause according to minidump files is atc.sys I reinstalled BD two times and it worked for 11 days. I just don't know what it can be. Never had this problem with BD before and I don't want to look for another AV software. I sent a ticket with my problem to…
-
Turning off autorenewal
Hi, I have emailed twice trying to turn of my autorenewal. I have upgraded from total security to premuim. The total security is attached to my old email address. The email company no longer around so l can not access the email. I can not get the email to confirm who l am. How can l turn it off.
-
File encryption
I subscribe to Total Security. Is there a facility whereby I can encrypt files or folders ?
-
Handling the Inclusion of Terminated Status in API Search Results
There was an error rendering this rich post.
-
Troubleshoot if BitDefender Firewall is blocking my Epson ST-C2100 printer/scanner
I recently installed BitDefender Total Security on my Windows 11 desktop and haven't been able to access my Epson ST-C2100 printer/scanner via wifi. When I try to disable the BitDefender Firewall on the application's Protection screen it asks for a password to allow the action. I've entered the password I use to access the…
-
Support Zen browser for Online Threat Prevention
Hello, The problem is that when I try to access a website that BD flags as dangerous (for example, the test link: https://secure.eicar.org/eicar.com), it does not show the Web Protection page as it does in Chrome or Firefox. As a result, the connection is intercepted by the "Network Threat Prevention" module, so adding the…
-
2025 in Review
How has the Bitdefender Antivirus for Mac product improved, since January 1st, 2025? What qualitative and quantitative enhancements have been implemented in this specific product during 2025 – including those that are visible to the user as well as those that are more subtle and hidden? The cybersecurity threat landscape…
-
Any insights how to solve this error? I cannot setup email protection for an Outlook email address.
Every time that I attempt to set up email protection for my Outlook email account, I receive the following error: I've tried restarting but nothing helps.
-
Netgear Armor Security versus Bitdefender Total Security
Bought a netgear wifi router this past summer and it came with 1 year Armor Security subscription. I already was using Bitdefender Total Security on my devices. Seems like I now have duplicate protection and would/should drop one of them on their next renewal date. First, is it true that I now have duplicate/redundant…
-
Question regarding compatibility with new (mostly AI) security features
Hello, First of all, sorry for my bad english. English is not my native language. I'm currently looking to buy a new laptop and would like to use my license of Bitdefender Internet Security on this brand new machine. I'm a bit lost however : a lot (and I mean a LOT) of brands use a bunch of AI buzzwords in the description…
-
Network Recognized is an Extender - No Recognition of the Home Router
Bitdefender's software asks if the extender is my home network. There's no option available to advise of the router. Where do I input the information for the router (home network) not the extender's name?
-
Upgrade From Total Security And VPN Premium To Ultimate
Hi. I own BitDefender Total Security and BitDefender VPN Premium. I want to upgrade to BitDefender Ultimate Plus. How can I use the current subscription to purchase BitDefender Ultimate Plus? Thank you. Stevo Vani Slovakia EDITED: E-mail removed. Gjoksi
-
How can I recover my registration key after lost confirmation email?
I originally bought Bitdefender in December 2021 and have renewal invoices only. Last renewed 4 December 2025.
-
Bitdefender keep recording us.ck-ie.com as a critical error.
How can I stop this recording? Happens multiple times a day. I see other users having the same problem. You say block it in my Firewall. I added it to exceptions, so we will see what happens.
-
My expectation for identity theft protection
Credit File Monitoring: Expect near real-time alerts from major credit bureaus (Experian, Equifax, TransUnion) if a new credit line, loan, or credit card is opened in your name—a primary sign of financial identity theft. Dark Web & Data Broker Scanning: The service will continuously scour underground forums, hacker sites,…
-
"Premium Security" Upgrade Did Not Replace "Total Security"
Hello All, I've got a problem which I'm hoping someone in the community can help me with. I used to have a subscription to "Total Security" which is expiring in a few days, so I have upgraded to "Premium Security". I'm on Windows 11. However my Bitdefender app on the laptop still says "Bitdefender Total Security", not…
-
Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
-
dozens of BDExtensionCommunication processes eating 99% cpu
Two days ago, Bitdefender started spawning dozens of BDExtensionCommunication processes, which consumed 99% of the CPU. (I'm presuming there was an update). I killed them, and the cpu returned to normal. But they came back. A reboot did no good. A removal and reinstall did no good. Disabling Bitdefender did no good. So…