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How do I actually turn off URL/IP logging features?
I would like Bitdefender to stop all parsing of URL/IP for privacy reasons. I turned off the entire "Web Attack Prevention" feature, but it still seems to not only be parsing the URLs, but sending them to centralized logging/alerting in bitdefender central. For example, you can go to any known phishing site and it will not…
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Is Bitdefender SafePay really safe?
Avlab.pl test says otherwise! As you can see, there are lot of components required for safe online banking is being compromised as compared to its competitors.
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How can I turn off "Is this your office network" pop-ups?
I am retired. I don't HAVE an office network and I don't want one. But these pop-ups are annoying and I'd like to turn them off. Permanently. I have a paid subscription to this product and would like a little more control over my desktop.
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SafePay posp up automatically even when not wanted
Hello all, some time ago I added my bank (Fio) to the SafePay domains (there are a couple of records - for the main domain, for the internetbanking, etc. Except this there are records for Paypal. Nothing else. However, often when I open my browser and start typing any URL starting with "F", it immediately triggers Safepay…
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Why does my SafePay keep minimizing on me every minute??
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récupérer le mot de passe des paramètres généraux Bit Dfender Total Security
Bonjour, Comment faire pour récupérer le mot de passe des paramètres généraux de la console ? Merci
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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Safepay not allowing access to bank website?
Since upgrading to Windows 11, I've been having issues with logging into one of the banking institutions I use. It works fine using Microsoft Edge, but not in Safepay. Other bank logins work fine.
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Bitdefender Anti Tracker for Firefox: issue with sites like Amd.com
Anti tracker has some issues on a few sites. For example the legitimate AMD driver download page: (I'm not yet enabled to post links sorry) has serious issues on Firefox if the Anti Tracker plugin is enabled. Try to choose a driver from the list. You will see that the "SUBMIT" button will not forward you to the file…
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Autofill stopped working.
I use Firefox as my primary browser. It's very convenient for me to allow the browser to autofill my username and password on various sites I visit. I recently installed Bitdefender. Now autofill doesn't work and I must enter the username and password manually every time. What must I do to enable autofill again?
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Print with Safe Pay
Dear. Bit Defender Developer or programmer. Please enable print customization in the safe pay function. I need only one page, but all 30 pages are being forced to print. It should be able to print only pages that I need, It's a total waste of resources….
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webrts in brave and the chrome browsers
Brave does not entirely switch off dns , it provides an extra layer of protection for webrtc work out in this way : is it enough ? or you like to suggest some additional security measures? chrome needs extension to disable webrtc , if i need to use an extension , which extension is considered as the most reliable and…
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Malware Bytes Browser Guard's New Demand
Do bitdefender users need to allow that? Even they ve a paid ver of bitdefender total security along with bitdefender anti tracker ? Does bitdefender anti tracker or bitdefender itself use the permissions mentioned in the upper box ?
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Suspect someone has access to my router and network - help pls.
Hello As above. I suspect that someone else is using my network / router. I now have Bitdefender Premium…what function or toll could I use to identify if this is the case and if so block them. All help appreciated.
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No longer able to print in SafePay
For months now I haven't been able to print from Safepay. I've had Bitdefender for years and it used to work. I have a network printer that's website based currently and have even tried direct printing via a usb cable. Within Windows 11 Microsoft Edge browser on my laptop, wireless and direct usb cable printing work. Only…
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Allowing access to Windows Hello
Hi, I wondered whether anyone has worked out how to allow Windows Hello to access the webcam to allow log in using facial recognition? It looks like BitDefender blocks it and I can’t find how to add it as an exception. Thanks
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Webcam access
BD shows message: "A Windows Store app was allowed to use your camera." How can I find out which app this is please? As far as I'm aware, I don't have any Windows Store app that should have access to the webcam. Many thanks.
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Printing in Netgear Armor powered by Bitdefender
Last year I enabled Netgear Armor that uses Bitdefender (after being with Bitdefender for years). Except for the router App, everything else in Bitdefender looks and act identical to Bitdefender (even still say Bitdefender). How long until printing if fixed? No printing is a huge deal! I was recently told to force an…
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Bitdefender Safepay white icon
Hello, I would like to point out that when Safepay is open, its icon in the taskbar is white. I also note that this does not affect the proper functioning of SafePay. Regards,
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WHOSE FAULT IS IT?
I have been using Safepay for years. Never had any issues with logging into my bank. However they had done an upgrade a few months ago and I can no longer log in. I continually get this message: When I select "Verify if you are human"it does nothing. I cannot go any further. The bank's techs blame Bifdender for this. I do…
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How do I print only part of a document in Safe Pay? It prints the whole thing. No choices.
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Why am I unable to open Costco.com in safepay
I have not had an issue with any website other than Costco.com with safepay. I make purchases on Costco.com on a regular basis so it is important to be able to use safepay with that site.
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Is SafePay compatible with other VPNs?
I have NordVPN running. When I open SafePay, the connection icon only shows the WiFi network I am connected to and stops indicating the VPN. I saw a discussion from over a year ago that SafePay can sometimes disconnect non-Bitdefender VPNs, so I am nervous that my secure connection is being interrupted. Connecting the free…
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Virtual Key Board Positioning
I'm a relatively new user of Bitdefender having switched from Kaspersky since the US Commerce Dept. banned its use in the US because of it being owned by a Russian, even though they have offices in several other countries. Anyway, I'm getting used to using BitDefender. However, I have two (2) questions about the Virtual…
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Bank not recognizing my laptop when I'm in Safepay
For at least a couple of years I've had to receive a text from my bank with a code so that I could access my account. Because other financial institutions were allowing me in without a code, I figured it was just this one bank that had the problem. Recently, however, I had to wipe my laptop hard drive and reload…
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Bitdefender and icon-pdf files
Each time I boot my computer (Win 10 22H2) bitdefender appears to create a bunch of PDF files that seem to be icons. I don't suppose it is damaging or take much time but writing to the SSD more-or-less randomly doesn't seem like good practice. One example is this: C:\Program Files\Bitdefender\Bitdefender Security…
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Bitdefender Anti-tracker Wants access to this site (every site!)
I recently found that the Bitdefender Anti-tracker extension was preventing a particular page from working in Microsoft Edge, so I added the page to it's exception list, which fixed the problem. However, ever since then, the extension doesn't seem to work on any page when it is first loaded until the page is refreshed…
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Edge and Anti-tracker
I've had to turn off anti-tracker in MS Edge, it stops videos from playing among other issues. Will there be a fix for this?
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How can I clean my Safepay cache?
When I try to enter my bank, instead of the screen to enter my username and password, a message appears saying that I need to clear my browser's cache. It's not the bank's problem, because I can log in without a problem from Google Chrome and MS Bing.
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App Hacked
I have had Bitdefender for desktop a number of years now and have been very satisfied. Recently however I have had some real issues with the app itself being hacked whether I uninstall and reinstall or not. Is there anything that can be done before I begin to look for another defense. Which I would rather not do