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SafePay & Vanguard
I have used SafePay with Vanguard for years. Beginning last week, I get the following after putting in my Vanguard username and password: You can’t log in using a scriptFor your security, we stop any logins that act like bots. Stop running your ****** before trying again. Try again I can get in using Edge but greatly…
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Safepay won't login to Discover
I contacted Discover, which suggested I quit using Safepay since I can login with a regular browser. I liked the idea of Safepay, but is it worth the hassle? BTW, I can't find any place to complain to Bitdefender about the problem.
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Safepay Login to Wells Fargo Bank (USA)
Much like the issue with RBC which was corrected recently I have not been able to login to WF for at least 2 months. Issue is still ongoing and I can log in with any other browser such as MS or Firefox. All other logins with Safepay are working. Thanks.
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Safepay and Signing into Fidelity
This has just started recently. I have search for a way to correct without sucess. When I sign into Fidelity via Safepay, I get the following from Fidelity "Sorry, we can't complete this action right now. Please try again." Then if I try to resign back in I get the same message. If I sign into fidelity without Safepay I…
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Bitdefender Safepay
I have been using Bitdefender Security for many years, particularly Safepay for internet banking. However, I am currently unable to access my bank account through Safepay. When attempting to do so, I receive the message "Something went wrong" accompanied by the error code "1007." Notably, I can still access other financial…
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?
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I can't have access to the Video and Audio Protection Tab
Hi, Bitdefender seems to be blocking my camera since 1 week or so on Discord and I've read many support threads how to fix it but sadly there is no Video and Audio Protection Tab in my BitDefender. How can I access it otherwise? In Central, can't find it neither. Thanks!
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Safepay disappears or crashes
Safepay disappears in two different ways, about 1 to 2 percent of the times we use it. Sometimes it just disappears while inside Safepay and using a bank website. Sometimes we switch back to the desktop, and then Safepay is gone. Any suggestions on how to fix this or debug it further? This happens on a laptop, but never on…
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Safepay for Canadian Banks - not allowing pop-ups no matter what so cannot log in
Hi My bank is CIBC and i've been able to log on using safepay until 2 days ago. normally when i log in, there is a pop-up for 2factor authorization. up til now had no problems. now suddenly, the popup does not work in safepay. no matter what i do… i've allowed for popups from those websites, disabled vpn, disabled…
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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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Safepay not allowing access to bank website?
Since upgrading to Windows 11, I've been having issues with logging into one of the banking institutions I use. It works fine using Microsoft Edge, but not in Safepay. Other bank logins work fine.
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Safepay
Like other users I've used safepay for years, but recently I've had trouble connecting to my bank and now I can't connect to any of my saved sites. Looking for answers. I've reinstalled the software, but it still won't connect. I can connect to all sites if I don't use safepay.
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Safepay Login to American Express
After entering my credentials for Amex, the login screen reappears … with no error message. Other logins that work are Chase, Citi, Capital One. Wells Fargo has a different problem - see other post:
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I have a SAS and to get quick answers I need to chat with them
But bitdefender blocks the chat pop up app, how do I get it to allow it? Thanks, Steve
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Extension, master password, and vault
Hello, I somehow seem to have installed the password keeper (?) and set up a master password. Now, every time I go into safepay, it asks me for my password, noting I haven't used this device in awhile, which is not true, then asks me for my master password to access the vault, while seemingly not allowing me to proceed…
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Lesezeichen in Safepay ohne Firmenlogo
Die Lesezeichen, die ich in Safepay angelegt habe, zeigen nur vereinzelt das Firmenlogo. ZB. Das Lesezeichen der Volkswagenbank zeigt das blaue Logo VW Bank über der Schrift im Lesezeichenkasten. Die anderen Lesezeichen zeigen nur den Text, kein Logo, warum? Schöner wäre es, wenn jedes Lesezeichen das Firmenlogo zeigen…
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How can I reset this password?
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Why am I getting a pop up to pay for Bitdefender Digital Identity Protection?
I have had it included in Total Security for 2 years, and now I'm being asked to pay for it separately? I thought I imagined it initially, but sure enough, my weekly report has the email addresses included in the identity protection section. Now the feature is greyed out. Total Security is over $200 AUD, to now ask for $69…
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Bitdefender update has blocked my camera
Today's bitdefender update has blocked my use of my computer's camera, with Google products, and I can't turn it back on ! … It's rather a nuissance for my video meetings…. Jonathan Engel *Posting personal information, such as e-mail address, on public forum is very, very bad idea, so your e-mail address was removed by…
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How do I actually turn off URL/IP logging features?
I would like Bitdefender to stop all parsing of URL/IP for privacy reasons. I turned off the entire "Web Attack Prevention" feature, but it still seems to not only be parsing the URLs, but sending them to centralized logging/alerting in bitdefender central. For example, you can go to any known phishing site and it will not…
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Audio Protection Bugged?
I am currently on Build 27.0.51.260 and I've noticed that If I start my computer without my usb mic(Logitech Blue Yeti) plugged in the whenever I open an app that uses the microphone I don't get a notification. I fresh installed windows and the issue persists. Also now it shows an option to 'Fix' Video & Audio Protection…
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Cloudflare is stopping me
Good Day. Question. A website I visit frequently and which is part of two software packages I have purchased from them (topazlabs.com) - They have now increased user security by adding a Cloudflare security requirement to the website (topazlabs) which is rejecting me. Could it be that my Bitdefender antivirus is blocking…
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New App access to a MS account because of BitDefender?
Hi there. I have a 3-PC subscription to BitDefender Antivirus Plus. I just received a MS security notice telling me that: === New App(s) have access to your data. Bitdefender Login connected to MS (someone else's account) === This seems like both a MS question and a BD question. How would someone else logging in to…
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Is Bitdefender SafePay really safe?
Avlab.pl test says otherwise! As you can see, there are lot of components required for safe online banking is being compromised as compared to its competitors.
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How can I turn off "Is this your office network" pop-ups?
I am retired. I don't HAVE an office network and I don't want one. But these pop-ups are annoying and I'd like to turn them off. Permanently. I have a paid subscription to this product and would like a little more control over my desktop.
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SafePay posp up automatically even when not wanted
Hello all, some time ago I added my bank (Fio) to the SafePay domains (there are a couple of records - for the main domain, for the internetbanking, etc. Except this there are records for Paypal. Nothing else. However, often when I open my browser and start typing any URL starting with "F", it immediately triggers Safepay…
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Why does my SafePay keep minimizing on me every minute??
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récupérer le mot de passe des paramètres généraux Bit Dfender Total Security
Bonjour, Comment faire pour récupérer le mot de passe des paramètres généraux de la console ? Merci
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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Bitdefender Anti Tracker for Firefox: issue with sites like Amd.com
Anti tracker has some issues on a few sites. For example the legitimate AMD driver download page: (I'm not yet enabled to post links sorry) has serious issues on Firefox if the Anti Tracker plugin is enabled. Try to choose a driver from the list. You will see that the "SUBMIT" button will not forward you to the file…