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Bank not recognizing my laptop when I'm in Safepay
For at least a couple of years I've had to receive a text from my bank with a code so that I could access my account. Because other financial institutions were allowing me in without a code, I figured it was just this one bank that had the problem. Recently, however, I had to wipe my laptop hard drive and reload…
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No longer able to print in SafePay
For months now I haven't been able to print from Safepay. I've had Bitdefender for years and it used to work. I have a network printer that's website based currently and have even tried direct printing via a usb cable. Within Windows 11 Microsoft Edge browser on my laptop, wireless and direct usb cable printing work. Only…
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Bitdefender and icon-pdf files
Each time I boot my computer (Win 10 22H2) bitdefender appears to create a bunch of PDF files that seem to be icons. I don't suppose it is damaging or take much time but writing to the SSD more-or-less randomly doesn't seem like good practice. One example is this: C:\Program Files\Bitdefender\Bitdefender Security…
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Bitdefender Anti-tracker Wants access to this site (every site!)
I recently found that the Bitdefender Anti-tracker extension was preventing a particular page from working in Microsoft Edge, so I added the page to it's exception list, which fixed the problem. However, ever since then, the extension doesn't seem to work on any page when it is first loaded until the page is refreshed…
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Edge and Anti-tracker
I've had to turn off anti-tracker in MS Edge, it stops videos from playing among other issues. Will there be a fix for this?
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How can I clean my Safepay cache?
When I try to enter my bank, instead of the screen to enter my username and password, a message appears saying that I need to clear my browser's cache. It's not the bank's problem, because I can log in without a problem from Google Chrome and MS Bing.
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App Hacked
I have had Bitdefender for desktop a number of years now and have been very satisfied. Recently however I have had some real issues with the app itself being hacked whether I uninstall and reinstall or not. Is there anything that can be done before I begin to look for another defense. Which I would rather not do
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Safepay for Canadian Banks - not allowing pop-ups no matter what so cannot log in
Hi My bank is CIBC and i've been able to log on using safepay until 2 days ago. normally when i log in, there is a pop-up for 2factor authorization. up til now had no problems. now suddenly, the popup does not work in safepay. no matter what i do… i've allowed for popups from those websites, disabled vpn, disabled…
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Bitdefender blocking microphone
When my child is trying to use the microphone during online class (because, you know, pandemic), nothing comes across. Windows 10 troubleshooter can't find anything wrong. Device is not muted. Bitdefender Total Security, no idea which version because they don't make it easy to find out with a simple "About" button, and…
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Safepay problem
Hello. I have problem with log in to one of my bank accounts using Safepay. Problem occured cirka two month ago - before I used it several years without any problem. In the attachment you can read what page show up on the end of the log in process. After contact with bank technical service they answer me that problem is…
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Login failure on Discover card website
When trying to logon to Discover Card website site returns a message telling user to "unable to complete try again later".when using SAFEPAY to login. However, if using the bowser Chrome, login works fine. Is there an issue with Safepay or an issue with Safepay handling that website?
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My Bitdefender Wallet is gone
Hello folks, Today my Firefox is upgraded something like that and my Bitdefender Wallet is gone, with all my savings usernames and passwords. How can I restore it? Greets, Chun-Huei Duong
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the Weather Channel
The map part of the weather channel web app has stopped working since I installed Bitdefender on my windows 10 PC. Using Google Chrome as browser. I've talked with the weather channel people and they say this has been reported by other weather channel / bitdefender users. Is there a solution??
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why does my wifi keep turning off
sense install and then windows update wifi turns off but i can turn it back on also vpn turns off
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Chrome unstoppable virus warning popups
Opening the Chrome browser causes a column on the right side of my screen to display a continuous series of popups warning of virus infections on my windows 11 pc. As soon as you close one, another opens, close it, another opens, etc. They stack on top of each other to fill the right side of my screen. These are not within…
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Chrome browser Anti-Tracker Extension Issue - Kohl's Cart Not Loading
Hi, When I'm on the Kohls.com website, add an item to the cart, go to the cart, it will not load the cart until I select the Bitdefender extension option to 'Pause protection on this website'. I refresh the Kohl's page and the cart loads and I can checkout. As soon as I change the setting back to 'Enable protection on this…
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Can I modify the mutiple layers of security verification to signing into Google Acct on my computer?
i am new to bitdefender and it has really slowed down my ability to open and access accounts i use all of the time, including google acct, bank and other saved password sites. It also has gotten very slow to open up new windows. I did not have these issues with Norton.
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Total Adblock with Bitdefender not working
When configuring Total Adblock I get the error that it is not possible to configure the (Bitdefender) VPN. How can I solve this? Regards Chiel
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Safepay
I cant open my safepay. Sometimes it opens but mostly doesnt. What can I do about it ??
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Safepay disapears suddenly from the screen
Hello For over a year now, Safepay suddenly disappears from the screen when I use it. This happens about every 15 seconds without any user interaction. (The application loses focus and disappears into the background). I have uninstalled and reinstalled Bitdefener Total Security on my Win11, but it happens again. What can I…
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All of a sudden I'm unable to print from safepay,any ideas?
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Safepay use for pay app
Safepay starts with a browser for safe payments. But i have a special app on my pc and I would feel much safer if I could use this app in the Safepay environment. Is it possible in Safepay to use apps for payment instead of a browser?
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Strange Behavior of Incognito windows
Whenever I open an incognito window on my Windows 10 (with Bitdefender installed) PC using Chrome or Firefox and search something on Google, the browsers initially display the results on a white page. However, after refreshing the page once or twice, it changes to the normal black display. What could be the reason for…
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B.D. Anti Tracker + Ublock origin + Brave's Default shields
Bitdefender Total Security is installed on my P.C. Do i to need to install bitdefender anti tracker + ublock origin extensions in Brave Browser along with brave's default shields active ? i mean is there any suspected conflict out there ?
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Can inactivity of the Tabs kill or interrupt Vpn connection
As the tabs ll become inactive & could loose the vpn cover.
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No Wi-Fi Signals Found to Protect
I have repeatedly attempted to activate the Wi-Fi Security Advisor, to select my Home Wi-Fi, and secure it. But BD recognizes NO Wi-Fi signals in spite of the fact that every other device I own, phones, tablets, Amazon Firesticks, etc. ALL immediately identify the several Wi-Fi signals available. How can I resolve this?
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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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Is Bitdefender spying us silently?
Hi all, I noticed that Product reports option is automatically turned on after each update (see screenshot). On 6th Nov 2024 I created a ticket (#1009682346) but I received just "general answer" that I can turn it of manually. Really? After each update? Not acceptable for me. What do you think? Thanks for all answers!
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Any folder lock programs (Made by Bitdefender or at least other recommendations)
Are there any lock folder features, I know Bitdefender discontinued vault. But I really wish if there is anything else I can use to secure my folder and prevent/allow access to some programs.
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I recently asked this question before but no one understood what I meant.
I'm looking for a secure folder program, that ALLOWS ME to DENY/ALLOW programs, and it would also NOTIFY ME when the folder was accessed. Any thoughts? I know Bitdefender discontinued vault, but is there any other products I can use??