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Safepay for some banks are being blocked by Encrypted Web Scan and a solution
I was unable to authenticate with some banks using Safepay (Safepay v30.9.25.53, Bitdefender v27.0.44.217). Bitdefender Support Chat suggested "temporarily" disabling Encrypted Web Scan (under Bitdefender Protection » Online Threat Prevention » Settings). It was verified that Safepay could finish connecting online with…
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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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Is there an updated version of Safepay?
My bank complains that my browser is too old to support their security measures.
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Unable to login to a website using Safepay and some sites don't open automatically in Safepay.
Have only installed Bitdefender since Dec 2023. Have had a few problems logging into some websites - mainly financial or government but solved by going to homepage first rather than using saved login page. But the latest problem I cannot solve. It is an Australian Government website. I can successfully login if not using…
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Wrong Credit Card Number Entered by BD
I'm a new user of BD, but an experienced computer user. Win11. I decided to subscribe to a new service, Greekpods.com, for language learning. When it came time to supply the credit card number, BD filled in a number unrelated to what I had stored for that card. I checked several times to be sure I'd picked the right card…
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Block Microsoft Copilot?
Is there a way for Bitdefender to block Microsoft copilot from accessing the internet and/or sending data to Microsoft (without interfering with other Windows services obviously)? I'm running Windows 11 and Windows 10 home on 2 different computers.
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webrts in brave and the chrome browsers
Brave does not entirely switch off dns , it provides an extra layer of protection for webrtc work out in this way : is it enough ? or you like to suggest some additional security measures? chrome needs extension to disable webrtc , if i need to use an extension , which extension is considered as the most reliable and…
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My SafePay desktop freezes anytime I try to print. Why is this happening now?
In the last month, anytime I try to print, the screen completely freezes and I have to exit out and return. For now, I have had to download everything to my computer and print from a file on my harddrive.
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Safepay - switch back to default desktop after a few seconds
When launching bitdefender, it switches back to the default desktop after a few seconds repeatedly. It does not crash but still runs in the background. I guess some other process takes back control. I did not identify anything suspicious in the task manager. However, I do not really have an idea what to look for. Any idea…
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Allow and Deny access to Mic n Cam via Notif Dialogue
Sorry for the following: Not checking previous posts Being unable to find the option if it exists. But yeah, my idea is self-explanatory from the title. what other easiest/quickest way to shutdown unintended access, or grant intended access. :) i hope it gets implemented sometime in future soon. PS: I personally always…
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Suspect Bitdefender update 27.0.42.214 on 10/1/24 caused safepay to stop working.
I suspect the update 27.0.42.214 on Bitdefender on 10/1/24 is causing Safepay to stop working on Citizens Banking website. The site was working for at least a year before the update to Bitdefender yesterday. After the update the page will not load. However I am able to connect with no problems using MS Edge along with the…
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Extension
As all the extensions can read and change the data on the in the browser, then how to become secure? is there any way ? Does Bitdefender protect from such kind of privacy risk : i need urdu extension cuz the net fonts are horrible, google fonts need hell of tech knowledge to be applied, any fix ?
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How can I update Safepay? My bank rejects it because it is obsolete....
How can I update Safepay? My bank rejects the Browser because it is obsolete.... 😕
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Bitdefender Parental Control "Configure" link returns 404 page not found
Hi there. The shortcut link for Parental Control of Total Security doesn't seem to be working? Short cut opens page: central.bitdefender.com/404 Thanks.
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Bitdefender Anti-Tracker extension is blocking Dropbox-links
I have in the recent days experienced blocking of dropbox-links. When I turn off the Bitdefender extension on Chrome, the links works well.
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How to fix time zone detection while connected to vpn
websites e.g. proton mail etc & browser leaks checking sites can still access to my location , how to fix it and whats canvas tempering ? about firefox : whats b.finder print authenticity , if its a security risk then how to fix it.
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Remote Log in on my "protected" Laptop
Since they make it impossible to just contact support with a question I'll post it here. I need someone from Bit Defender to convince me why I should even keep my subscription. I caught someone in the early morning that had remoted into my personal laptop. I saw the cursor moving and then noticed a yellow band around the…
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McAfee pop ups???
Is anybody else getting constant McAfee pop ups on windows 11 with Bitdefender installed???
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sites dans safepay
Bonjour, lorsque je me connecte à certains sites, comme engie, edf, ma banque dans safefay, je reçois un message d'erreur alors que quand
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How can I stop Bitdefender from bouncing me out of my bank site after I go in with Safepay?
I can log into my banking website through Safepay but then it bounces me out every couple of minutes while I am working. When I'm bounced out, I have to hit Safepay again and it will work for awhile and then do it again. Help! This has been an annoyance for sometime. Thanks.
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My Location
My Location in Bitdefender Central for remotely locating the device is showing 15 km away from actual location. I am worried.Is my system is compromised?
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Dark Web
Hi, BD has listed some names of companies that have ended on the Dark Web. I am unsure what they mean by changing my password as I have tried to get on the site listed to no avail. What can anyone suggest to get rid of these Dark Web listings. How can I change a password I already used on the listed sites so how will 2fa…
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Zoom starting very slow with Bitdefender Total Security
We are running Zoom on Windows on multiple high-end PCs (Thinkpads, Alienware) with Bitdefender Total Security provided through our Netgear Armor subscription. Every time the Zoom client is started, it will take 1 to 2 minutes to launch with a message "Not connected" and whenever a meeting is first started it will take…
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network access denied 138 permission to access the network denied, This is used to distinguish
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Safepay being "modal" a problem for me
I'm treasurer of an organization and I need to look at other webpages when logged into the bank. I'm sure it is more secure the way you have it, but it makes Safepay unusable for me and I may end up looking for another product. Is there a way around this (not being able to have 2 browser windows open… one in Safepay and…
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Account security
Hi, I use 2 step verification (e-mail option). Some people have access to my e-mail address. Is my account safe? What can i do if my account is stolen ? Thanks a lot in advance António
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How to change my username?
If possible i would like to change my username to Karlito Vosa
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How can I activate/authorize GEOLOCATION on SAFEPAY?
Good evening, I had been trying to use a portal which needs GEOLOCATION, for security, I'm trying to open it on SAFEPAY but I can't find any option about how can I allow GEOLOCATION on SAFEPAY.
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Safepay Problems
Running Windows 11/Chrome. Previously Safepay worked as designed, however, since renewing my subscription, it refuses to work on any site. I have checked all solutions offered by Bitdefender help but nothing works, very frustrating.
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Can't edit Wikipedia because my IP is being hidden
I don't need this protection. Can my settings be changed?