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Safepay
Like other users I've used safepay for years, but recently I've had trouble connecting to my bank and now I can't connect to any of my saved sites. Looking for answers. I've reinstalled the software, but it still won't connect. I can connect to all sites if I don't use safepay.
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Safepay Login to American Express
After entering my credentials for Amex, the login screen reappears … with no error message. Other logins that work are Chase, Citi, Capital One. Wells Fargo has a different problem - see other post: https://community.bitdefender.com/en/discussion/comment/356502#Comment_356502
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I have a SAS and to get quick answers I need to chat with them
But bitdefender blocks the chat pop up app, how do I get it to allow it? Thanks, Steve
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Extension, master password, and vault
Hello, I somehow seem to have installed the password keeper (?) and set up a master password. Now, every time I go into safepay, it asks me for my password, noting I haven't used this device in awhile, which is not true, then asks me for my master password to access the vault, while seemingly not allowing me to proceed…
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Lesezeichen in Safepay ohne Firmenlogo
Die Lesezeichen, die ich in Safepay angelegt habe, zeigen nur vereinzelt das Firmenlogo. ZB. Das Lesezeichen der Volkswagenbank zeigt das blaue Logo VW Bank über der Schrift im Lesezeichenkasten. Die anderen Lesezeichen zeigen nur den Text, kein Logo, warum? Schöner wäre es, wenn jedes Lesezeichen das Firmenlogo zeigen…
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How can I reset this password?
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Why am I getting a pop up to pay for Bitdefender Digital Identity Protection?
I have had it included in Total Security for 2 years, and now I'm being asked to pay for it separately? I thought I imagined it initially, but sure enough, my weekly report has the email addresses included in the identity protection section. Now the feature is greyed out. Total Security is over $200 AUD, to now ask for $69…
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Bitdefender update has blocked my camera
Today's bitdefender update has blocked my use of my computer's camera, with Google products, and I can't turn it back on ! … It's rather a nuissance for my video meetings…. Jonathan Engel *Posting personal information, such as e-mail address, on public forum is very, very bad idea, so your e-mail address was removed by…
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How do I actually turn off URL/IP logging features?
I would like Bitdefender to stop all parsing of URL/IP for privacy reasons. I turned off the entire "Web Attack Prevention" feature, but it still seems to not only be parsing the URLs, but sending them to centralized logging/alerting in bitdefender central. For example, you can go to any known phishing site and it will not…
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Audio Protection Bugged?
I am currently on Build 27.0.51.260 and I've noticed that If I start my computer without my usb mic(Logitech Blue Yeti) plugged in the whenever I open an app that uses the microphone I don't get a notification. I fresh installed windows and the issue persists. Also now it shows an option to 'Fix' Video & Audio Protection…
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Cloudflare is stopping me
Good Day. Question. A website I visit frequently and which is part of two software packages I have purchased from them (topazlabs.com) - They have now increased user security by adding a Cloudflare security requirement to the website (topazlabs) which is rejecting me. Could it be that my Bitdefender antivirus is blocking…
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New App access to a MS account because of BitDefender?
Hi there. I have a 3-PC subscription to BitDefender Antivirus Plus. I just received a MS security notice telling me that: === New App(s) have access to your data. Bitdefender Login connected to MS (someone else's account) === This seems like both a MS question and a BD question. How would someone else logging in to…
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Is Bitdefender SafePay really safe?
Avlab.pl test says otherwise! As you can see, there are lot of components required for safe online banking is being compromised as compared to its competitors.
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How can I turn off "Is this your office network" pop-ups?
I am retired. I don't HAVE an office network and I don't want one. But these pop-ups are annoying and I'd like to turn them off. Permanently. I have a paid subscription to this product and would like a little more control over my desktop.
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SafePay posp up automatically even when not wanted
Hello all, some time ago I added my bank (Fio) to the SafePay domains (there are a couple of records - for the main domain, for the internetbanking, etc. Except this there are records for Paypal. Nothing else. However, often when I open my browser and start typing any URL starting with "F", it immediately triggers Safepay…
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Why does my SafePay keep minimizing on me every minute??
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récupérer le mot de passe des paramètres généraux Bit Dfender Total Security
Bonjour, Comment faire pour récupérer le mot de passe des paramètres généraux de la console ? Merci
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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Bitdefender Anti Tracker for Firefox: issue with sites like Amd.com
Anti tracker has some issues on a few sites. For example the legitimate AMD driver download page: (I'm not yet enabled to post links sorry) has serious issues on Firefox if the Anti Tracker plugin is enabled. Try to choose a driver from the list. You will see that the "SUBMIT" button will not forward you to the file…
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Autofill stopped working.
I use Firefox as my primary browser. It's very convenient for me to allow the browser to autofill my username and password on various sites I visit. I recently installed Bitdefender. Now autofill doesn't work and I must enter the username and password manually every time. What must I do to enable autofill again?
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Print with Safe Pay
Dear. Bit Defender Developer or programmer. Please enable print customization in the safe pay function. I need only one page, but all 30 pages are being forced to print. It should be able to print only pages that I need, It's a total waste of resources….
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webrts in brave and the chrome browsers
Brave does not entirely switch off dns , it provides an extra layer of protection for webrtc work out in this way : is it enough ? or you like to suggest some additional security measures? chrome needs extension to disable webrtc , if i need to use an extension , which extension is considered as the most reliable and…
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Malware Bytes Browser Guard's New Demand
Do bitdefender users need to allow that? Even they ve a paid ver of bitdefender total security along with bitdefender anti tracker ? Does bitdefender anti tracker or bitdefender itself use the permissions mentioned in the upper box ?
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Suspect someone has access to my router and network - help pls.
Hello As above. I suspect that someone else is using my network / router. I now have Bitdefender Premium…what function or toll could I use to identify if this is the case and if so block them. All help appreciated.
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No longer able to print in SafePay
For months now I haven't been able to print from Safepay. I've had Bitdefender for years and it used to work. I have a network printer that's website based currently and have even tried direct printing via a usb cable. Within Windows 11 Microsoft Edge browser on my laptop, wireless and direct usb cable printing work. Only…
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Webcam access
BD shows message: "A Windows Store app was allowed to use your camera." How can I find out which app this is please? As far as I'm aware, I don't have any Windows Store app that should have access to the webcam. Many thanks.
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Printing in Netgear Armor powered by Bitdefender
Last year I enabled Netgear Armor that uses Bitdefender (after being with Bitdefender for years). Except for the router App, everything else in Bitdefender looks and act identical to Bitdefender (even still say Bitdefender). How long until printing if fixed? No printing is a huge deal! I was recently told to force an…
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Bitdefender Safepay white icon
Hello, I would like to point out that when Safepay is open, its icon in the taskbar is white. I also note that this does not affect the proper functioning of SafePay. Regards,
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WHOSE FAULT IS IT?
I have been using Safepay for years. Never had any issues with logging into my bank. However they had done an upgrade a few months ago and I can no longer log in. I continually get this message: When I select "Verify if you are human"it does nothing. I cannot go any further. The bank's techs blame Bifdender for this. I do…
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How do I print only part of a document in Safe Pay? It prints the whole thing. No choices.