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Blocking ads and pop ups from websites and videos
Hi, It would be a nice add to have an ad blocker that prevents ads on videos and pop ups from appearing from websites on Bitdefender Anti-Tracker - similar to uBlock original.
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Bit Total Security (2023) Where is the virtual keyboard NOT attached to Safe Pay?
Hi, I'm a new user of Bitdefender. I used the Competitors virtual keyboard for years to do banking, as well as to sign into sensitive websites. Please help me find a virtual keyboard, because I don't trust that keyboard scanners have been completely blocked. I can't even find either a virtual keyboard or reference to…
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Allowing access to Windows Hello
Hi, I wondered whether anyone has worked out how to allow Windows Hello to access the webcam to allow log in using facial recognition? It looks like BitDefender blocks it and I can’t find how to add it as an exception. Thanks
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Issues With Parental Control. Any Help?
I have Bitdefender TS, i need to use Parental Control on our daughters Android Phone. This always worked well, but now its not Monitoring the Apps and when the timelimit arrived, it does not block the phone from using apps. In Bitdefender central everything is fine and the phone is there. What can it be ?
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Safepay setup
Safepay is not appearing on the site it ought to, banking etc. I'm on a new Windows PC; Safepay has works and continues to work properly on all of my devices. How do I invoke Safepay to "open" and then always open when I go to a financial site? Thank you in advance for your response.
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Safepay bookmark folders?
Is there a way to organize my safepay bookmarks into subfolders?
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BD detected data breach
Hi there, so I tried running the Account privacy feature from BD, and it says there's a data breach, and suggests me to change my password and mark it solved. So, does it mean my e-mail was hacked? What does those breaches or data leaks mean? Thanks in advance
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Support tool logs - what information do they provide about my computer?
I have been asked by Bitdefender Support to provide a support tool log so that a question I have raised can be dealt with. Before I do so I would like to know just how much information about my computer will be provided to Bitdefender staff in that log? For example, do I need to be concerned that any private information or…
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Create Wallet
It appears that the way to sync my PC to iPhone is through the Wallet. I have scanned the discussions but am not finding specific instructions on installation & usage. Please help & if there is another way to keep my PC & iPhone in sync, please let me know.
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Help !! my bitdefender scanning but skip Password protected files
i ' m desperate ,my bitdefender scanning but skip Password protected files ,so what good help password to give ? i dont have , what is this ?? please help .
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Is It Possible To Use The Webcam And Microphone In Safepay?
Hi all, Is it possible to use the webcam and microphone in Bitdefender Safepay? For some companies you have to log in and as an extra layer of security you need to say something and record a video. I can't do that in Safepay. Thanks.
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help configuring Password Manager
Macbook Pro latest Ventura OS Just added PM to BitD. How do I set up autofill of url/passwords and credit cards etc? I have re-read the FAQs but haven't been able.
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Why does TicketMaster block use of SafePay
Received following message when trying to use TicketMaster to find tickets for a specific event: Pardon Our Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. You've…
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BD Total Security: Password Manager Pop-Up. Any Fix?
I have used Bitdefender for several months - but in November started to get the Sin In to Password Manager promo. Using Edge on my Windows machine. I already have a Password manager - and want to disable these Bitdefender Ads appearing without cause or prompting. Web queries seem to refer back to previous versions of…
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Safepay Vs. Firefox With IBM Trusteer Rapport Extension On Windows 11. What Is More Secure?
Hello all, Wondering if anyone knows what is more secure. Safepay. Or Firefox with the IBM Trusteer Rapport extension, which driver incompatability forces Windows Defender Core Isolation Memory Integrity to remain off on Windows 11. Thanks.
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BD Wallet Doesn't Lock On Windows 11. Any Ideas Why?
On windows 11, I have been using bitdefender wallet on brave for a long time. So since the last update Nov 28, 2022 the wallet just stays open instead of locking after 15-20 minutes of inactivity. Have other people seen this problem. The switch Automatically lock Wallet when I leave my device unattended is ON. Has this…
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Bitdefender Wallet Chrome extension not working
Hi, the Bitdefender Wallet extension for Chrome stopped working few days ago in both my browsers (Vivaldi and Edge) on my main PC. The icon is grayed out no matter what I do. Surprisingly I've found that it works just fine in both these browsers on my Surface Pro (that I barely ever use these days). The version of Vivaldi…
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Website Rendering In Bitdefender's Safepay
Just wondering whether BitDefender has a position on how 'accurately' or 'completely' the SafePay browser/client/application should render webpages. I tried using it filling in the online form at https://secure.amp.com.au/ddc/public/ui/term-deposit/ , but some of the graphical elements just looked like little squares. I…
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Bit Defender Wallet - Multi Outlook Accounts
Good morning all, I use outlook.live for my emails and have saved my personal account info in the wallet which was automatically completed by the extension. however, if i select a different account in outlook web page and click login, it defaults to the saved original personal email i previously saved. How do i prevent…
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Can't Load Bank Website In Safepay
My bank is not loading on safe pay and I keep getting a webpage error...I have no idea why and it's frustrating... This is what I am seeing...The webpage has quit unexpectedly. The problem may have been caused by an exception, or another exceptional condition such as blocking scripts or requests generated by the webpage.…
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Can You Access The Wallet From Mobile Phone?
Hello all, I have an actice netgear armor subscription that gives access to Bitdefender Total Secutiry. On the desktop/laptop app, i have created a wallet that stores my passord. Can this wallet be accessed via mobile phone and how? thaks in adance for helping. Regards MK_
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Search Advisor, again functional!
Starting yesterday, I noticed that Search Advisor is again functional in the Mozilla Firefox browser! I used Firefox 106.0.1. Today Firefox has been updated to version 106.0.2 and Serch Advisor is still functional! Good job Bitdefender! Congratulations!
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White Screen On Facebook With Anti-Tracker Enabled
Yesterday I tried to sign into my FB account and the only thing that I got was a blank white screen. This happened on both of my browsers, Safari and Brave. The strange is that it worked fine on my iPhone. After spending hours on line looking for answers none of the solutions provide worked. The one thing that I did was to…
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I am unable to get a linkedin.com video event to play sound, using Chrome browser.
Bitdefender total security Chrome is enables in Video & Audio Protection. Audio works with other services, such as youtube, etc., on Chrome. Using my razer gaming headset. using windows 10 home, 64 bit Ideas anyone?
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Bitdefender Internet Security Wallet Issues On Windows 10
I am in my 30 day free trial of Internet Security and am struggling with Password Manager. I know its not the full blown Password Manager that can be bought separately or as a component of the more expensive offerings. I have had a few 'Chats' and a call this morning but I still have problems. The most fundamental is that…
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Safepay And Microsoft Word Document
I am a new Bitdefender user. I use a Microsoft word file to track my spending but I can't see it because Safe pay takes up my whole desktop. I have two computer screens on my computer. Is there some way to have safe pay on one screen and my word file on the other?
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How Can I Disable Nag Screens For VPN And Password Manager On Windows 10?
I'm a BD subscriber, but I also have existing subs to NordVPN and Bitwarden so my needs for VPN and password management are already covered quite well thank you. Every. Single. Time. That I download a file or get a password screen BD pops up like an eager puppy to remind me that it has those features available. Is there a…
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Wallet disabled in Firefox?
In firefox it says "Bitdefender wallet is off" and it won't let me turn it on. I have to open bitdefender, where it tries to sell me password manager, to get to my wallet. Once there it will only load sites but it won't autofill the passwords in firefox anymore. How do I fix this? I assume it has something to do with the…
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Anti-tracker has a red "x" next to it, what does that mean? Is it still active?
Anti-tracker has a red "x" next to it, what does that mean? Is it still active?
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Sensitive Documents Opened In Safepay Are Saved On My PC
I was a little startled to discover that copies of financial documents that I've opened in Safepay are living in my Windows 10 downloads folder. My Chrome setting for pdf files is still set on the default that directs that pdf files can be opened and viewed. I have not selected for pdf files to go to my downloads folder,…
