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Zoom camera wont enable
I recently installed BD on my Lenovo laptop. There were several popups, likely from BD. One was Privacy which I clicked on without reading it, I was late for a zoom. Then I joined a Zoom and found Enable video not functioning. Did BD do this and how to change it? Any ideas? Thanks
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Incogni
I have Bitdefender and added Bitdefender tools for our gmail, online purchasing etc. Do I need Incogni to erase my internet presence?
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Bitdefender Advertisement popups completely bypass all notification settings, despite settings, spec
Hello, I am receiving popups from BitDefender about using new features, profile management, etc. These notifications are very intrusive and, despite changing my settings to disable such settings, still pop up on a regular basis. Such notifications include content about using new profile features, data breaches, but I do…
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Does Bitdefender Internet Security log users browsing history?
Hello all, this is the second time I've posted this question. My first post was deleted for some reason. I am wondering if Bitdefender Internet Security logs users internet history. The Online Threat Prevention for example, uses a Cloud based method and checks every page. Does this mean that Bitdefender is monitoring and…
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Does TrafficLight store sensitive data
When enabling TrafficLight browser extensions does Bitdefender have the ability to store sensitive data like passwords?
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Social Media Monitoring Alert
I have two Social Media Monitoring Alerts that when I cleck to read them I get a box that says "We are facing issue while fetching alert details, please try again later. If you still face the issue, please contact our support team." I contacted support team twice and nothing has been done, either remove them or tell me…
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Organize Safepay
Is there a way to move bookmarks around so to group (not in folders)?
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how do i stop wallet from loading?
how do i stop wallet from loading? I do not want to see this service running....
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Bitdefender scan said no account leaks, but ID Notify found email on dark web
How do I reconcile these two different scenarios? I received notification that my main email was "found on the dark web", yet Bitdefender indicates the same account being monitored found no leaks. How concerned should I be?
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Safepay doesn't open automatically in Firefox
I'm using Firefox, 113.0.2, and Safepay does not open automatically when accessing bank websites such as Chase and PNC. I've got Bitdefender Total Security 26.0.36.193. I tried the suggestion below and it did not work. This has been going on about 1month. I also run ABP (Ad Block Plus) but it was never a problem prior to…
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Printing from Safepay
I am a longtime user of Safepay and have been able to print to a network printer (my default printer) the past several years. I am currently running Bitdefender Internet Security build 26.0.35.174. The last time I was in Safepay and printed successfully was May 10, 2023. Today I noticed I can no longer print to that…
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Printer problem in Safepay
I have the same problem that has been previously discussed unable to print from Safepay. Most annoying. windows Firewall is turned off! I was with Kaspersky before and their Safemoney did not have this problem. if this continues with Bitdefender I will more than likely go back to Kaspersky.
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Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
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How to stop unwanted popup notifications
Windows 11. Bitdefender Total Security. It appears the only way to stop Microphone monitor notifications is to turn it off. The first option "Notify when an application tries to access the microphone" is ignored! If you turn on microphone monitor and turn off the "Notify when" you still get notifications. And what makes…
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Safepay Wallet Storage Location
Where is the Safepay wallet data being stored? Is it locally on my computer or on some remote server in the cloud? Personally I would prefer everything be stored locally on my own computer rather than on some unknown remote server in the cloud somewhere. Even if the information is encrypted and not just password protected,…
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Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
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IP address not getting recognised
I am recieving E-Mails after I have logged into a site warning me that another IP address was trying to access my account. I know its my computer but its putting up a random IP address form all around the country how can I fix this please I will put in two examples Yours Thomas Thank You
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How do I disable SafePay messages?
How do I get this notification to never bother me again? Not just for this page. I never want to see it again. I don't want it to warn me about a device joining my network. I get those every 4 minutes. I don't want to hear about anything. I want Bitdefender to alert me when a bad FILE is found on my computer or if…
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Safepay stopped supporting my bank website because it does not support chrome 107
Is it possible to update it? It should at least support chrome 107.
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wallet decommission
i feel this action is unnecessary and transparently forcing subscribers onto a paid service
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How to contact Customer support - new password manager with over 800 days on my subscription? HUH
How do I contact customer support? Issue - I have over 800 days left in my subscription and BD says it is going change the product I bought? Take away wallet and have to purchase a password manager? Not acceptable.
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Wallet
Yo pido que no se me quite el Wallet y tenga que pagar por el mismo servicio, no me parece bien que después de años, ahora cobréis por el. Yo lo tengo claro se tengo que pagar se acabo la suscripción a Bitdefender, creo que otros muchos pensaran como yo.
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Is it possible to configure Safepay Virtual Keyboard?
I am new to Bitdefender Safepay and find the virtual keyboard is relatively small and as the keys show multiple characters it is difficult to use and can lead to errors. It would be good if the keyboard acted in same way as other virtual keyboards (eg Microsoft On-Screen keyboard) which use 'Shift' to alternate between…
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Webcam Protection Too Good To Be Any Good At All
Using webcam protection has been nothing short of a hassle at almost every turn. Windows Hello is one issue which has plagued many other users but has worked well for me until a recent Windows update. This was only compounding issues I have had with app/browser permissions. eBay facial recognition to sign in never worked.…
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Why is Brave Browser not supported
Hi, Bitdefender installed the Anti-Tracker Extensionand the Wallet Extension in the Brave Browser but it does not show up in the Anti-Tracker Menu. I installed the Trafic-Light Extension as suggested here in the Forum but Brave but it still does not work. Why is Brave not supported by Bitdefender even though it installed…
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Is There Any Way To Have Unswapped Access To A Calculator Using Safepay?
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay, Because Safepay Is Unuseable For Me Without Shared Access To Online Calculator? Thanks.
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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Safepay: Virtual Keyboard Keeps Popping Up. Any Help?
When I use Safepay I do NOT want the virtual keyboard to pop up however it constantly does when ever I need to enter a password. I went into setting within Safepay and turned it off but it doesn't seem to register and it still keeps popping up.
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Every time I sign in to my bank CIBC I'm now required to get a security code. How do I adjust Bitdef
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Virtual keyboard fonts way too small.
