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Webcam Protection Too Good To Be Any Good At All
Using webcam protection has been nothing short of a hassle at almost every turn. Windows Hello is one issue which has plagued many other users but has worked well for me until a recent Windows update. This was only compounding issues I have had with app/browser permissions. eBay facial recognition to sign in never worked.…
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Why is Brave Browser not supported
Hi, Bitdefender installed the Anti-Tracker Extensionand the Wallet Extension in the Brave Browser but it does not show up in the Anti-Tracker Menu. I installed the Trafic-Light Extension as suggested here in the Forum but Brave but it still does not work. Why is Brave not supported by Bitdefender even though it installed…
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Is There Any Way To Have Unswapped Access To A Calculator Using Safepay?
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay, Because Safepay Is Unuseable For Me Without Shared Access To Online Calculator? Thanks.
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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Safepay: Virtual Keyboard Keeps Popping Up. Any Help?
When I use Safepay I do NOT want the virtual keyboard to pop up however it constantly does when ever I need to enter a password. I went into setting within Safepay and turned it off but it doesn't seem to register and it still keeps popping up.
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Every time I sign in to my bank CIBC I'm now required to get a security code. How do I adjust Bitdef
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Virtual keyboard fonts way too small.
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Why When I Enter Passwords While In Safepay, Those Passwords Often Do Not Work. Any Help?
Why When I Enter Passwords While In Safepay, Those Passwords Often Do Not Work, And When I Use The Same Passwords While Not In Safepay, They Work Fine?
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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Safepay Error Message. What To Do?
When I visit a financial site, I get the following message: The navigation to *** failed. Error ERR_NETWORK_CHANGED(21): The network changed. I do not have any other third party anti-virus apps installed. I am on Windows 11 desktop, 64 bit and using BitDefender Total Security. I tried online chat, but they were unable to…
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How To Import Database (CSV) Into Bitdefender Wallet?
I can create a csv file with my external password database. How to I import that into Wallet? I also use Strongbox on Apple Devices. I can download that database to Windows 10. Is there any way to import that database directly into Wallet. Thanks, Reg
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Bitdefender Wallet No Longer Available On Firefox. Any Help?
After refreshing Firefox, Bitdefender Wallet is no longer available as an extension. Does anyone know a solution?
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Password Wallet Disappeared. Any Help?
I had installed the last virus etc update of BitDefender Total Security around 20 December 2022. When I started the same PC on January 5, 2023 I had a popup screen showing an automatic software update and no option to stop it. I let the update to go to the end. I then noticed the Password Manager had replaced the Password…
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Bitdefender Wallet Password Prompt Bug
Bitdefender Wallet Password Prompt Bug When I open my web browser (chrome), the Bitdefender Password Manager Prompt appears and asks me to enter my password. I enter it, the whole thing freezes for seconds and after ~15 seconds it says wrong password. But when I click on the Bitdefender Chrome extension and enter my…
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Blocking ads and pop ups from websites and videos
Hi, It would be a nice add to have an ad blocker that prevents ads on videos and pop ups from appearing from websites on Bitdefender Anti-Tracker - similar to uBlock original.
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Bit Total Security (2023) Where is the virtual keyboard NOT attached to Safe Pay?
Hi, I'm a new user of Bitdefender. I used the Competitors virtual keyboard for years to do banking, as well as to sign into sensitive websites. Please help me find a virtual keyboard, because I don't trust that keyboard scanners have been completely blocked. I can't even find either a virtual keyboard or reference to…
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Allowing access to Windows Hello
Hi, I wondered whether anyone has worked out how to allow Windows Hello to access the webcam to allow log in using facial recognition? It looks like BitDefender blocks it and I can’t find how to add it as an exception. Thanks
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Issues With Parental Control. Any Help?
I have Bitdefender TS, i need to use Parental Control on our daughters Android Phone. This always worked well, but now its not Monitoring the Apps and when the timelimit arrived, it does not block the phone from using apps. In Bitdefender central everything is fine and the phone is there. What can it be ?
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Safepay setup
Safepay is not appearing on the site it ought to, banking etc. I'm on a new Windows PC; Safepay has works and continues to work properly on all of my devices. How do I invoke Safepay to "open" and then always open when I go to a financial site? Thank you in advance for your response.
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Safepay bookmark folders?
Is there a way to organize my safepay bookmarks into subfolders?
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BD detected data breach
Hi there, so I tried running the Account privacy feature from BD, and it says there's a data breach, and suggests me to change my password and mark it solved. So, does it mean my e-mail was hacked? What does those breaches or data leaks mean? Thanks in advance
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Support tool logs - what information do they provide about my computer?
I have been asked by Bitdefender Support to provide a support tool log so that a question I have raised can be dealt with. Before I do so I would like to know just how much information about my computer will be provided to Bitdefender staff in that log? For example, do I need to be concerned that any private information or…
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Create Wallet
It appears that the way to sync my PC to iPhone is through the Wallet. I have scanned the discussions but am not finding specific instructions on installation & usage. Please help & if there is another way to keep my PC & iPhone in sync, please let me know.
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Help !! my bitdefender scanning but skip Password protected files
i ' m desperate ,my bitdefender scanning but skip Password protected files ,so what good help password to give ? i dont have , what is this ?? please help .
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Is It Possible To Use The Webcam And Microphone In Safepay?
Hi all, Is it possible to use the webcam and microphone in Bitdefender Safepay? For some companies you have to log in and as an extra layer of security you need to say something and record a video. I can't do that in Safepay. Thanks.
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help configuring Password Manager
Macbook Pro latest Ventura OS Just added PM to BitD. How do I set up autofill of url/passwords and credit cards etc? I have re-read the FAQs but haven't been able.
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Why does TicketMaster block use of SafePay
Received following message when trying to use TicketMaster to find tickets for a specific event: Pardon Our Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. You've…
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BD Total Security: Password Manager Pop-Up. Any Fix?
I have used Bitdefender for several months - but in November started to get the Sin In to Password Manager promo. Using Edge on my Windows machine. I already have a Password manager - and want to disable these Bitdefender Ads appearing without cause or prompting. Web queries seem to refer back to previous versions of…
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Safepay Vs. Firefox With IBM Trusteer Rapport Extension On Windows 11. What Is More Secure?
Hello all, Wondering if anyone knows what is more secure. Safepay. Or Firefox with the IBM Trusteer Rapport extension, which driver incompatability forces Windows Defender Core Isolation Memory Integrity to remain off on Windows 11. Thanks.
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BD Wallet Doesn't Lock On Windows 11. Any Ideas Why?
On windows 11, I have been using bitdefender wallet on brave for a long time. So since the last update Nov 28, 2022 the wallet just stays open instead of locking after 15-20 minutes of inactivity. Have other people seen this problem. The switch Automatically lock Wallet when I leave my device unattended is ON. Has this…