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Unable to enter legitimate Zoom meeting
I am a new bitdefender user. I just tried to enter a legitimate zoom meeting and was wholly blocked - no option to bypass. I've read that it may have something to do with the webcam privacy settings but I'm unable to find those settings (tried settings, tried privacy). Has anyone else run into this problem? Is there a way…
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When "unmatching security certificate" is issued, how can I verify that the website is safe ?
I have contacted the site and of course they say it's nothing to worry about and that their website is secure. How can I verify that?
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How could I recover a backup of Bitdefender Wallet
My laptop has crashed and I want to recover my passwords from a Wallet backup . A new installation doesn't support this anymore, because EOL When I use bdwtxcon.exe to make a csv file, it can't find the wallet because it's not in the suspected map, and I can't copy to it (no rights). Is there a work around?
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How to disable the warning of webcam using?
Every time, any APP is using my webcam, even Windows Store, the warning just keeps popping up far many times and it is annoying. Is it possible to disable it?
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Change Safepay Settings to only show on one screen
I have multiple extended screens. When I open Safepay it shows on both screens. This limits my ability to look at my accounting app while in a website on Safepay. I want it on only one screen but cannot find the setting to do this.
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How to disable Safepay pop ups?
When I'm on a site such as my banking, Safepay pops up to say access the site through me for the obvious reasons. However, closing it does not terminate the pop ups and it keeps coming back with every click on the website that I'm on. It has been a big pain in where you don't like at all. I have searched the entire program…
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Lastpass and Safepay
Hi everyone I keep getting asked by Bitdefender to open Safepay when I go to a Banking site but if I try to use Safepay I cannot see Lastpass so I can't see my passwords. Am I not using Safepay correctly ? any advice appreciated Ronnie
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Remove Safepay popup
How can i remove this popup from coming up?
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DISABLE SAFEPAY!
A quick check shows threads started in 2012 about users frustrated with Safepay popups. It's 2023. Why is there no fix for this? I want to DISABLE it completely. I'm an adult. I don't need mother holding my hand when I visit Amazon (yes, it pops up even on Amazon) or my bank. Saw a 2017 thread about it popping on B of A.…
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Safepay issue
Hello Is there a way to keep the safepay notification box from popping up for a specific website? It is not banking related at all. Once I close the notification box, it will pop back up on any link within the webiste as well. How can this be turned off for the specific website? Thanks, Scott L.
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Bitdefender Wallet Discontinued?
Does this mean I can no longer use Safepay without shoveling out more money for for this Bitdefender Password Manager. Quite frankly, I already use a different password manager which I'm very happy with and I resent someone attempting to force me to buy and use another one! I will probably consider dumping Bitdefender and…
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SafePay and Password Manager
Whenever I open Safepay I need to login to Password Manager. So far, no problem. However when I click on my saved shortcut to my bank, the saved login in Password Manager does not automatically go in. I have to click on Password Manager and wait until it has loaded all my passwords and then go back to my bank tab, refresh…
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SAFEPAY WILL NOT ALLOW INTERNET BANK LOGIN
Hello. I am up to date with Bitdefender. However, I just updated to windows 11 about a week ago. Since then, one of my bank sites I use on Safepay, will not open the login screen. Safe pay very briefly opens it and then creates a new screen saying : ""Internet Banking Now opening a new window for Internet Banking.... If…
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Problem in Safepay.
I downloaded the Bitdefender update. Safepay works normally but there is a problem with the VPN icon It is inactive and the one on the desktop of the computer is active . After restarting the computer, the icon in Safepay is active. Upon re-logon, it is again inactive .
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BONJOUR safepay ne fonctionnement pas uniquement qu'avec ma banque , alors qu'il fonctionnait
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How can I clean my Safepay cache?
When I try to enter my bank, instead of the screen to enter my username and password, a message appears saying that I need to clear my browser's cache. It's not the bank's problem, because I can log in without a problem from Google Chrome and MS Bing.
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cant make any payments from safepay with new bitdefender premium from bitdefender tot
hi i have renewed with my subscription with an upgrade from bitdefender premium to bitdefender total security dashboard says i hv 1 day to old subscription expiring and new subscription has been running for a month in the last 2 days the functionality in my bank accounts using safepay has stopped i can log in to the bank…
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Password manager and Wallet VS Safepay
Im confused about what password manager and wallet are used for, and why would i use them if Safepay is available ? I only occasionally buy stuff from two locations online, and do my occasional banking online(pay bills),... all my passwords are written down on paper in a notebook at home. Therefore i figure Safepay is all…
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Safepay
I use Safepay and VPN, but the site page obscures the virtual keyboard. Is it safe to use a keyboard that is wireless? I use the computer at home.
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Safepay not starting automatically....
I am running Windows 11 Pro V22H2 with Firefox 115.0 and Chrome 114.0.5735.199. The automatic launch of Safepay has stopped on both browsers. If I launch Safepay from the widget and then click on the saved book marks I can logon via Safepay. I have followed the various items of gudiance on the Bitdefender Support website…
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Virtual keyboard, not activating
The virtual keyboard in safepay is no longer activating when keying in a password. When in safepay, on the upper right hand corner of the screen where the three little dots are located, I click on virtual keyboard, and it still doesn’t activate. I’ve shut down my laptop three times to see if that would make a difference to…
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SafePay does not display properly
After installing the Bitdefender update on 9/30/2023, SafePay stopped displaying properly (I don't recall making any other changes). The log-in screen is now about a quarter of the page instead of the full page, and after logging in, the screen only displays a small slice of the left side of the page with no controls…
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Anyone else finding Bitdefender Safepay very non user friendly since latest upgrade to 27.0.20.105
Since the latest upgrade I am unable to utilize certain wesistes correctly. Outlook can no longer log into my profile. tried using this browser for what it was designed for and place a purchase for some theme park tickets securely only to find that the drop down windows for the expiry date would not open. Also to highlight…
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Is anyone else having major issues with the new release of SafePay?
Bitdefender did an update a wreak ago and ever since safepay no longer uses the wallet but now uses the Password Manger. In Safepay it does not fill in like the wallet did. Well initially you have to open a window to open and get the password manger to ask for its password. This is true for every new window that opens…
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what can i do
It seems to be a daily acurance of my email being alerted to me that its on dark net.
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what do I do
bit defender alerted me of 10 data breaches on my email. How to remove my data
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Which Windows Store App was blocked?
Several times a day I see a notification that says, "Bitdefender blocked a Windows Store app from gaining access to your webcam." While it is comforting to know that it was disallowed, I would like to address the underlying cause to stop it from coming up repeatedly. How can I determine which Windows Store App is pinging…
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Help with alerts
Was alerted the my email is on dark web, not sure what all is on dark web. Changed password
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Safepay changes as of July 11
Just curious has Bitdefender made changes to Safepay in Total Security in the last few days? I ask because Total Security updated today prompting a reboot, and afterwords Safepay would neither open from the widget on the Dashboard or automatically open through whitelisted websites on regular browsers. I also noticed…
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Anti-Tracker corrupting Chrome web page
I'm running Windows 11 Pro 23H2 build 22631.2338 with Bitdefender 27.0.18.95 and Google Chrome 117.0.5938.89. Within Chrome, the Bitdefender Anti-Tracker extension is enabled (version 1.4.0.25). Here's a full list of the loaded extensions: When I navigate to https://www.gardenersworld.com/how-to/grow-plants/staking-a-tree/…