-
How to fix time zone detection while connected to vpn
websites e.g. proton mail etc & browser leaks checking sites can still access to my location , how to fix it and whats canvas tempering ? about firefox : whats b.finder print authenticity , if its a security risk then how to fix it.
-
Remote Log in on my "protected" Laptop
Since they make it impossible to just contact support with a question I'll post it here. I need someone from Bit Defender to convince me why I should even keep my subscription. I caught someone in the early morning that had remoted into my personal laptop. I saw the cursor moving and then noticed a yellow band around the…
-
McAfee pop ups???
Is anybody else getting constant McAfee pop ups on windows 11 with Bitdefender installed???
-
sites dans safepay
Bonjour, lorsque je me connecte à certains sites, comme engie, edf, ma banque dans safefay, je reçois un message d'erreur alors que quand
-
How can I stop Bitdefender from bouncing me out of my bank site after I go in with Safepay?
I can log into my banking website through Safepay but then it bounces me out every couple of minutes while I am working. When I'm bounced out, I have to hit Safepay again and it will work for awhile and then do it again. Help! This has been an annoyance for sometime. Thanks.
-
My Location
My Location in Bitdefender Central for remotely locating the device is showing 15 km away from actual location. I am worried.Is my system is compromised?
-
Dark Web
Hi, BD has listed some names of companies that have ended on the Dark Web. I am unsure what they mean by changing my password as I have tried to get on the site listed to no avail. What can anyone suggest to get rid of these Dark Web listings. How can I change a password I already used on the listed sites so how will 2fa…
-
Zoom starting very slow with Bitdefender Total Security
We are running Zoom on Windows on multiple high-end PCs (Thinkpads, Alienware) with Bitdefender Total Security provided through our Netgear Armor subscription. Every time the Zoom client is started, it will take 1 to 2 minutes to launch with a message "Not connected" and whenever a meeting is first started it will take…
-
network access denied 138 permission to access the network denied, This is used to distinguish
-
Safepay being "modal" a problem for me
I'm treasurer of an organization and I need to look at other webpages when logged into the bank. I'm sure it is more secure the way you have it, but it makes Safepay unusable for me and I may end up looking for another product. Is there a way around this (not being able to have 2 browser windows open… one in Safepay and…
-
Account security
Hi, I use 2 step verification (e-mail option). Some people have access to my e-mail address. Is my account safe? What can i do if my account is stolen ? Thanks a lot in advance António
-
How to change my username?
If possible i would like to change my username to Karlito Vosa
-
How can I activate/authorize GEOLOCATION on SAFEPAY?
Good evening, I had been trying to use a portal which needs GEOLOCATION, for security, I'm trying to open it on SAFEPAY but I can't find any option about how can I allow GEOLOCATION on SAFEPAY.
-
Safepay Problems
Running Windows 11/Chrome. Previously Safepay worked as designed, however, since renewing my subscription, it refuses to work on any site. I have checked all solutions offered by Bitdefender help but nothing works, very frustrating.
-
Can't edit Wikipedia because my IP is being hidden
I don't need this protection. Can my settings be changed?
-
Why safe pay jump from web site.
I have to keep clicking icon in top right corner of screen, just to bring it back up.
-
Safepay will not connect anymore
I had safepay set up to automatically start when I went to my bank's site, and it worked for a while. Then, it started giving me error message, such as "the network has changed". Usually, if I closed safepay and tried again, it would work the second time. This morning, I made half-a-dozen attempts, and every time it failed…
-
How does Safepay work?
Looking at the functionality of Safepay at I see that Safepay is integrated with Bitdefender VPN. For VPN service I use ProtonVPN. What I would like to know is what functionality listed in the link above is associated with the Safepay browser and what functionality is associated with the integrated Bitdefender VPN? Does…
-
Printer problem in Safepay
I have the same problem that has been previously discussed unable to print from Safepay. Most annoying. windows Firewall is turned off! I was with Kaspersky before and their Safemoney did not have this problem. if this continues with Bitdefender I will more than likely go back to Kaspersky.
-
Password issues for Bitdefender Total Security
I installed Bitdefender Total Security on my windows laptop. I have the Bitdefender password and can easier login on Central and even change THAT password, but evidently it's not the same PW for the Total Security app. How do i resent the PW for Total Security?
-
Bitdefender blocking Discord webcam
Possible issue with either Bitdefender webcam protection or it's a Discord issue, my video does not play while on a video call, it worked fine 1 hour ago, then I restarted my PC and now I no longer have a preview video when I'm on the call and I can't tell that it's working but the person that I'm on the call with says…
-
How can I get rid of Safepay?
How can I get rid of Safepay?
-
"Bitdefender Safe" labels on emails
I want to stop Bitdefender from adding labels to my emails. Thanks
-
SafePay is causing some conflicts with payment websites
When I try to log into State Farm for example, Safe Pay automatically causes issue logging in. It causes State Farm to immediately log me out. I know it's Safe Pay causing the issue because when I went into the privacy settings to disable it automatically opening on whitelisted sites the site would work fine after.
-
Bitdefender shut down to update itself while I was using Safepay! Can I stop it doing that?
I'd just logged into my bank with Safepay. Without warning, Bitidefender shut itself down to update and I lost the session. This hasn't happened before. Can I stop it happening again in the future?
-
Bitdefender Safepay Window closing
In the last week or two Bitdefender Safepay (Windows 11) has started misbehaving. I open Safepay and access one of my saved sites. It opens, and then after a time (around 1 minute) the window closes. When I click on the icon on the taksbar it reopens, but then repeats. I have tried reinstalling Bitdefender, but the problem…
-
Anti-tracker and Live Oak Bank Support
Using Chrome fully updated, I go to https://support.liveoak.bank/ and search for "Quick". One of the options offered is "How do I connect QuickBooks to my personal savings account?" If I select that option with the Bitdefender anti-tracker off, the webpage content changes to provide instructions on how to do what I want.…
-
Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
-
Anti-Tracker 'dead' after Win11 Restart
Every time I restart Win 11 and open Edge, the Anti-Tracker is inactive. All the buttons and knobs say it should be active but I to go into the Manage Extensions and turn it off then back on. Everything is latest version, as far as I know; and I have run 'Repair', 'Rest' on Edge and reinstalled Bitdefender.
-
Turn off login attempt codes
I continuously have issues when trying to log in to bitdefender sites. I use multiple computers. I always have to wait for an e-mail sending a code to log in. I don't mind these security measures and I want to turn off this 2fa. Is this possible? How can I do this?