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Bug: Safepay - automatic opening when hovering over bookmarks in bookmark bar
Hi there, Since a longer time I'm facing an issue where Safepay automatically opens out of nowhere. After some testing I found out that this behaviour is driven by having a concrete website configured as to spawn Safepay when it is opened in the browser. This is intentional behaviour, but hovering over the browser…
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How do I rollback vulnerability fix done by Bitdefender that grayed-out automatic signin?
Hi Everyone. I have Bitdefender Total Security for Windows 11. When I run the Vulnerability Scan, Bitdefender always reported detecting a potential device vulnerability. The notification text was the following: "With automatic sign on after restart, your device saves the Windows credentials of the user last logged in and…
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Online Shopping
Good afternoon, When you make online purchases and it's time to enter your payment system details, (mainly bank card) It doesn't seem to do anything. I hope safepay will be activated, but nothing happens. Is this normal operation? Thanks.
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Alert Mode in Firewall settings keeps shutting itself off
I noticed recently since my latest product update that in Firewall settings, Alert Mode was shut off and I always keep it turned on. I am 100% certain that I did not turn it off by mistake. So i switched it back on and even enabled Password protection for all settings. I then confirmed it was turned on and closed the…
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Is email virtually untraceable with VPN ON?
When my VPN is active and I send an email, is it virtually untraceable (except for people smarter than those clever people at BitDefender HQ) ?? 😁
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Blocking e-mail from the same site
I've been receiving spam e-mails from a site (domain) that I never signed up on. I record them as spam, but I still keep getting them. I tried to unsubscribe, but I received a warning that the site wasn't safe. How do I stop these e-mails? Any help would be greatly appreciated.
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Email notworking after URL block.
Good day all, on the 4th of March a URL on an email was blocked for a suspicion. Since then I am unable to receive emails on the particular account. Could this be because of the block? or did the URL affect my emails?
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how to fix "Because of its privacy settings, this video cannot be played here.
This is what comes up when I try to view videos from a website I use often. How can I fix it so I can use this website? thanks jolee
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Password Manager bug
Hi, I found this problem on password manager, when i try to add a account name with some characters, in this case "(" or ")" or "/" it give me an error (image attached) I think this is importat because in some cases there's no account name, only a password or maybe the name actually have this characters. Thank u, have a…
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Bitdefender
OMG, I am trying to find virus software that ITSELF, does not spam me constantly. Quick Heal is disgraceful at this constantly trying to get me to upgrade or implement their other features and i can not tun this off so I am looking. I am concerned as I created this account to make this post and BD (this software) alraedy…
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Undeletable File
What is this the purpose of this Bitdefender file and why it cannot be deleted. file:///C:/Users/Kgam0/AppData/Local/Temp/BDWR_E4AAB8FE-480C-4E51-8D21-9C5C414BF4C5
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Password Manager Sometimes Doesn't Work in Safepay
About 25% of the time when using Safepay, my login information is not automatically entered. Safepay indicates "Bitdefender Password Manager is on". However, the "username" and "password" spots are not filled in and shows a greyed out key with a red dot. When I click on the greyed out key I get a message telling me to sign…
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Banking applications with Bitdefender Safepay and Bitdefender VPN
Combining both of them results in significantly slowing down computer applications. I used this combination with three banks. With 1 of the 3 banks it worked perfectly. Not with the two others. Closing Bitdefender VPN and working only with Safepay gave good results with a second bank. No solutions so far for the third…
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Bitdefender Internet Security/Protection/Video- and audioprotection/Microphone monitor.
Good morning (00:10 the Haghe NL), Yesterday I purchased this suite and today the VPN Premium. Absolute fantastic! I have a question about the microphone monitor. It gives a notification when an app activates my microphone. SnagIt seems to activate my microphone. Why? I don't have a clue. It's just an app I use for making…
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Bitdefender Safepay window hiding
When I use Safepay, after a short time (20 secs to 1 minute), the Safepay window disappears and my screen reverts to the last Chrome window I was using. I can restore it to where it was by clicking on the Bitdefender icon in the taskbar, but the same thing happens again after a short period. My Bitdefender is up to date,…
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HELP go-ipfs_v0.24.0_windows-amd64 what is this??????
I'm on my new PC, and I turned off Bitdefender because it doesn't allow Steam to run. The reason I turned it off was to play games. The reason Bitdefender blocks Steam is unknown to me; if someone has an idea, it would help a lot. But that's not my main concern right now. After turning off Bitdefender, I received a popup…
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How to unblock the use of webcam
Although I have enabled (via privacy/access to webcam) the access to my webcam by apps like webex, zoom and skype, when I try to use them, the camera is still blocked. How can I solve the problem?
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Bitdefender Security
Hello, My issue is someone has bypassed the Bitdefender I have installed on my computer, he has access to all that's in my computer, and he has access to my online banking continuously, I have passwords all changed but he keeps on getting in, Bitdefender I do a scan every day, I use SafePay, have believed it to be safe to…
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How to edit post
Hello, Is there a way I can edit a post? I can do one but not the other. Thank you, DebbieH
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BitDefender security
Hello, I have installed Bit Defender premium, not sure if it is Plus, I've had it for a few years, Now which I find is the best of the other ones I have had in the past, Then something happened and it is now rectified, I have inquired about this Is my computer protected? Is my email protected? Because I do not understand…
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Unsecured WIFI Warnings
I live remotely and have not secured my WIFI with a password. BitDefender, however, deluges me with warnings that my unsecured Wifi is a problem. This seems still to occur when I have the VPN enabled. How do I turn off this warning?
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turning off safepay
I am tired of the notification box popping up on every site I go to about Safepay. I have unchecked the box on the dashboard that says, Use our secure browser to protect your online transaction, but the box still pops up. What can I so to stop this?
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How to disable prompts for SafePay? Not for this page button doesn't work
I was just doing some online banking (at Wells Fargo) and BitDefender kept prompting me to Open SafePay. Each time I clicked "Not for this page", but BitDefender kept prompt me yet again to Open SafePay. I have the Special Offers setting turned off, as well as pretty much all other notifications. Please make it stop…
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Trying to create a .csv file from Wallet to import into Password Manager and nothing happens
I have the current Bitdefender release as of January 8, 2024. I have downloaded and installed the Mozilla Firefox extension for it, and have rebooted. Now I'm following the instructions and start the bdwtxcon.exe program which brings up this screen and then NOTHING happens for an hour. I've started over 4 times now and…
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Safepay popups
How do I stop the safepay popups everytime I open a new website? I've disabled the facility in privacy settings but it hasn't made any difference.
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Unable to enter legitimate Zoom meeting
I am a new bitdefender user. I just tried to enter a legitimate zoom meeting and was wholly blocked - no option to bypass. I've read that it may have something to do with the webcam privacy settings but I'm unable to find those settings (tried settings, tried privacy). Has anyone else run into this problem? Is there a way…
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When "unmatching security certificate" is issued, how can I verify that the website is safe ?
I have contacted the site and of course they say it's nothing to worry about and that their website is secure. How can I verify that?
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How could I recover a backup of Bitdefender Wallet
My laptop has crashed and I want to recover my passwords from a Wallet backup . A new installation doesn't support this anymore, because EOL When I use bdwtxcon.exe to make a csv file, it can't find the wallet because it's not in the suspected map, and I can't copy to it (no rights). Is there a work around?
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How to disable the warning of webcam using?
Every time, any APP is using my webcam, even Windows Store, the warning just keeps popping up far many times and it is annoying. Is it possible to disable it?
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Change Safepay Settings to only show on one screen
I have multiple extended screens. When I open Safepay it shows on both screens. This limits my ability to look at my accounting app while in a website on Safepay. I want it on only one screen but cannot find the setting to do this.