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Bitdefender Safepay window hiding
When I use Safepay, after a short time (20 secs to 1 minute), the Safepay window disappears and my screen reverts to the last Chrome window I was using. I can restore it to where it was by clicking on the Bitdefender icon in the taskbar, but the same thing happens again after a short period. My Bitdefender is up to date,…
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HELP go-ipfs_v0.24.0_windows-amd64 what is this??????
I'm on my new PC, and I turned off Bitdefender because it doesn't allow Steam to run. The reason I turned it off was to play games. The reason Bitdefender blocks Steam is unknown to me; if someone has an idea, it would help a lot. But that's not my main concern right now. After turning off Bitdefender, I received a popup…
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How to unblock the use of webcam
Although I have enabled (via privacy/access to webcam) the access to my webcam by apps like webex, zoom and skype, when I try to use them, the camera is still blocked. How can I solve the problem?
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Bitdefender Security
Hello, My issue is someone has bypassed the Bitdefender I have installed on my computer, he has access to all that's in my computer, and he has access to my online banking continuously, I have passwords all changed but he keeps on getting in, Bitdefender I do a scan every day, I use SafePay, have believed it to be safe to…
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How to edit post
Hello, Is there a way I can edit a post? I can do one but not the other. Thank you, DebbieH
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BitDefender security
Hello, I have installed Bit Defender premium, not sure if it is Plus, I've had it for a few years, Now which I find is the best of the other ones I have had in the past, Then something happened and it is now rectified, I have inquired about this Is my computer protected? Is my email protected? Because I do not understand…
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Unsecured WIFI Warnings
I live remotely and have not secured my WIFI with a password. BitDefender, however, deluges me with warnings that my unsecured Wifi is a problem. This seems still to occur when I have the VPN enabled. How do I turn off this warning?
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Unable to login to a website using Safepay and some sites don't open automatically in Safepay.
Have only installed Bitdefender since Dec 2023. Have had a few problems logging into some websites - mainly financial or government but solved by going to homepage first rather than using saved login page. But the latest problem I cannot solve. It is an Australian Government website. I can successfully login if not using…
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turning off safepay
I am tired of the notification box popping up on every site I go to about Safepay. I have unchecked the box on the dashboard that says, Use our secure browser to protect your online transaction, but the box still pops up. What can I so to stop this?
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How to disable prompts for SafePay? Not for this page button doesn't work
I was just doing some online banking (at Wells Fargo) and BitDefender kept prompting me to Open SafePay. Each time I clicked "Not for this page", but BitDefender kept prompt me yet again to Open SafePay. I have the Special Offers setting turned off, as well as pretty much all other notifications. Please make it stop…
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Trying to create a .csv file from Wallet to import into Password Manager and nothing happens
I have the current Bitdefender release as of January 8, 2024. I have downloaded and installed the Mozilla Firefox extension for it, and have rebooted. Now I'm following the instructions and start the bdwtxcon.exe program which brings up this screen and then NOTHING happens for an hour. I've started over 4 times now and…
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Safepay popups
How do I stop the safepay popups everytime I open a new website? I've disabled the facility in privacy settings but it hasn't made any difference.
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Unable to enter legitimate Zoom meeting
I am a new bitdefender user. I just tried to enter a legitimate zoom meeting and was wholly blocked - no option to bypass. I've read that it may have something to do with the webcam privacy settings but I'm unable to find those settings (tried settings, tried privacy). Has anyone else run into this problem? Is there a way…
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When "unmatching security certificate" is issued, how can I verify that the website is safe ?
I have contacted the site and of course they say it's nothing to worry about and that their website is secure. How can I verify that?
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How could I recover a backup of Bitdefender Wallet
My laptop has crashed and I want to recover my passwords from a Wallet backup . A new installation doesn't support this anymore, because EOL When I use bdwtxcon.exe to make a csv file, it can't find the wallet because it's not in the suspected map, and I can't copy to it (no rights). Is there a work around?
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How to disable the warning of webcam using?
Every time, any APP is using my webcam, even Windows Store, the warning just keeps popping up far many times and it is annoying. Is it possible to disable it?
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Change Safepay Settings to only show on one screen
I have multiple extended screens. When I open Safepay it shows on both screens. This limits my ability to look at my accounting app while in a website on Safepay. I want it on only one screen but cannot find the setting to do this.
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How to disable Safepay pop ups?
When I'm on a site such as my banking, Safepay pops up to say access the site through me for the obvious reasons. However, closing it does not terminate the pop ups and it keeps coming back with every click on the website that I'm on. It has been a big pain in where you don't like at all. I have searched the entire program…
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Lastpass and Safepay
Hi everyone I keep getting asked by Bitdefender to open Safepay when I go to a Banking site but if I try to use Safepay I cannot see Lastpass so I can't see my passwords. Am I not using Safepay correctly ? any advice appreciated Ronnie
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Remove Safepay popup
How can i remove this popup from coming up?
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DISABLE SAFEPAY!
A quick check shows threads started in 2012 about users frustrated with Safepay popups. It's 2023. Why is there no fix for this? I want to DISABLE it completely. I'm an adult. I don't need mother holding my hand when I visit Amazon (yes, it pops up even on Amazon) or my bank. Saw a 2017 thread about it popping on B of A.…
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Safepay issue
Hello Is there a way to keep the safepay notification box from popping up for a specific website? It is not banking related at all. Once I close the notification box, it will pop back up on any link within the webiste as well. How can this be turned off for the specific website? Thanks, Scott L.
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Bitdefender Wallet Discontinued?
Does this mean I can no longer use Safepay without shoveling out more money for for this Bitdefender Password Manager. Quite frankly, I already use a different password manager which I'm very happy with and I resent someone attempting to force me to buy and use another one! I will probably consider dumping Bitdefender and…
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SafePay and Password Manager
Whenever I open Safepay I need to login to Password Manager. So far, no problem. However when I click on my saved shortcut to my bank, the saved login in Password Manager does not automatically go in. I have to click on Password Manager and wait until it has loaded all my passwords and then go back to my bank tab, refresh…
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SAFEPAY WILL NOT ALLOW INTERNET BANK LOGIN
Hello. I am up to date with Bitdefender. However, I just updated to windows 11 about a week ago. Since then, one of my bank sites I use on Safepay, will not open the login screen. Safe pay very briefly opens it and then creates a new screen saying : ""Internet Banking Now opening a new window for Internet Banking.... If…
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Problem in Safepay.
I downloaded the Bitdefender update. Safepay works normally but there is a problem with the VPN icon It is inactive and the one on the desktop of the computer is active . After restarting the computer, the icon in Safepay is active. Upon re-logon, it is again inactive .
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BONJOUR safepay ne fonctionnement pas uniquement qu'avec ma banque , alors qu'il fonctionnait
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How can I clean my Safepay cache?
When I try to enter my bank, instead of the screen to enter my username and password, a message appears saying that I need to clear my browser's cache. It's not the bank's problem, because I can log in without a problem from Google Chrome and MS Bing.
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cant make any payments from safepay with new bitdefender premium from bitdefender tot
hi i have renewed with my subscription with an upgrade from bitdefender premium to bitdefender total security dashboard says i hv 1 day to old subscription expiring and new subscription has been running for a month in the last 2 days the functionality in my bank accounts using safepay has stopped i can log in to the bank…
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Password manager and Wallet VS Safepay
Im confused about what password manager and wallet are used for, and why would i use them if Safepay is available ? I only occasionally buy stuff from two locations online, and do my occasional banking online(pay bills),... all my passwords are written down on paper in a notebook at home. Therefore i figure Safepay is all…