antivirus

Is this a false positive?
Bitdefender reports the following site: [link removed by admin] as infected. I believe it is a false positive. It is supposed to be a web interface for ipfs. Ipfs.tech is their official site. Can anyone check and determine if it is infected indeed? Accessed via windows machine via both chrome and brave search engines. I am…
I recently had Bitdefender block a phishing attack however i continue to get sketchy notifications
Hello! A little worriesome, bitdefender blocked a phishing attack but now i get continuous notifications saying "a russian is attempting to access your computer" and your "your computer software wil be deleted in 10 minutes' Etc. I did a full system scan and Bit defender did not find anything. What else can I do to get rid…
Anyone know how to install Bitdefender Internet Security (not Lite) alongside Qustodio?
My child's computer has Qustodio for parental monitoring but does not have an antivirus solution which was why I purchased Bitdefender. Two programs for different purposes. But now Bitdefender says it can't be installed unless I uninstall Qustodio. Any solution to this? It says I can install the Lite version of BD but I…
Real-time Protection
I'm trying to play Farming Simulator 22 on Steam and it throws an error code. It says "Error: Can't read profile path." The way to fix this is by going into Windows security and adding the Farming Simulator 22 files into the “Control folder access”. But in order to do this you need Windows security real-time protection.…
Assinatura Urgente
Gostaria de saber porque o valor da assinatura esta acima do mercado??? E qual o plano ideal você pode me indicar, sou um usuário doméstico.
Had it installed for 2 days and I'm already uninstalling.
This antivirus is so annoying. Let's go through the issues one by one: I start a scan and I go to play a game. Notifications keep unfocusing my game and ruining my experience. I STOP the scan and close the window. What do I get? MORE NOTIFICATIONS. I don't care that you found some virus, let me enjoy my game for god's…
Is there really no way to exempt a folder in Advanced Thread Defense?
I am using Bit Defender Total Security. I am also trying to build some DLLs written in C++ using Visual Studio 2022. I have a blank DLL project with no real code in it, but when I hit build the Bit Defender Advanced Threat Defense deletes my DLL and the build fails. I am 100% sure there are no viruses in a completely blank…
Support for Dev Drive and Performance Mode for Bitdefender
Windows Defender is getting a separate Performance Mode when it comes to Dev Drive in the upcoming versions of Windows. I can see that in VMs, it does make a performance difference when dealing with large datasets using Python and SQL Server. Is Bitdefender planning to introduce any features to speed up development work in…
How to successfully Manage Exceptions?
Hello community, I need help because I could not successfully add an .exe file in the Manage Exceptions list. It keeps on quarantine-ing the file (after my Windows 10 restart) even though all exceptions are checked (Advanced Threat Defense, Online Threat Prevention and All Antivirus checks). Also, in the Quarantine…
Optimization of update processes
Hi, in Bitdefender Home is it possible to optimize the "Bitdefender Update Downloader" process and later the "Bitdefender Test Engine" process? Because they use a lot of hard disk resources for many minutes, around 5 minutes every time you start your PC and every time Bitdefender is updated (see image). Obviously this is…
Can't activate Bitdefender on another device without logging in with account credentials
Hello, I am having difficulty with installing Bitdefender on additional devices. I have been able to install it on other devices in the past following the instructions online by sharing the link from central to the persons device no problem. However, now it requests that the user inputs the account credentials, which did…
Random Full System Scan
Hi, This morning I booted up my Win10 machine and walked away, when I came back it there was the “Your system is clean” screen. I did not start a scan nor do I have any scheduled scans setup. It had however only scanned about 5000 files and the log indicated that the scan had been cancelled by the user. I did not start…
Is My PC Infected Or Not?
Dear Sir/Madam, I cannot submit a support ticket because when I press the relevant button it shows three dots for several minutes but nothing more. I clear the browser cache, even used ccleaner but to no avail. Therefore I am posting here insted. I received the following notification: Infected file detected 38 minutes ago…
Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
Critical windows update didn't start
I tried to install a 'critical windows update' that bitdefender found after a vulnerability scan, but nothing happened. I waited 1 hour. I have now clicked 'stop'. It seemed to be an update related to microsoft defender antivirus. Did I do anything wrong by stopping it? I didn't get a warning to not stop it. I tried to…
The Antivirus Exception Does Not Appear To Work. Any Help?
Hello. It took a very long time to run a program, so I checked and found that bdservicehost was delaying the execution. (Confirmed through CPU usage.) I added the program and the folder containing the program to the exception list, but the delay remained the same. I paused Antivirus and it was faster to execute. Is there a…
How To Turn Bitdefender Total Security On/Off?
If your system slows down or lag, is there a way to pause the anti-virus protection module in BD Total Security? Thanks.
When BD Antivirus Plus Is Offline, Do I Still Have Full Security From Antivirus And ATD Modules?
Hello. I am wondering - if I have all fresh updates downloaded and then go completely offline - do I still have full security from Antivirus and Advanced Threat Defence?
BD Antivirus Free Can't Delete Threats. Any Suggestions?
After scanning for viruses, there are many dangers. i selected "Delete" but this didn't work. I ran virus scan again and it still shows the threats. but when I select "Appropriate action" the threats are removed.
BD Antivirus For Mac: Threat Information Database Hasn't Been Updated For 4 Days. Any Ideas Why?
Normally, updates occur at least once daily, more typically two or three times. Very occasionally, a day is skipped. However, the last update occurred Dec. 7. What is wrong? And what do I do to fix it? My version of Bitdefender is 9.2.0.12.
Bitdefender blocks installation of programme
Hi all, Help needed and appreciated, please. I'm trying to install a programme. After having added it to every exception in Bitdefender Total Security, Bitdefender persists to block the installation. What can I do? Please help!! Thanks.
What Is "Silent update"?
I am sure this is a silly question, but can someone please explain me what are "silent updates"? Would they be automatic updates? If not, can I make sure BitDefender updates automatically every time there are new threat definitions, and also automatically runs full scans regularly? Thank you very much.
After updating some of my apps on MAC, I keep losing my Anti-Ransomware/Application Access setup
Hi, After some of my apps being updated on my MAC? I have to re add my Application Access into Anti-Ransomware of Bitdefender Antivirus for MAC. Not all apps have this issue. Word, Excel stays. Microsoft Teams and another app disappears from my whitelist every time, making attachment downloads from chats impossible, until…
Virus on 1 website
Hey, so i get a torjan notification on a website i visited for the past 2 years without any torjan notifications before. Note that its a government website and its not a virus. The virus is appearing at the temp/cache folder. Any idea why it happens? Its started today and it only happens on my PC and only at this specific…
Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
Prevent Bitdefender free from disinfecting a file
Hi, I'm a python developer and I have come into a problem with bitdefender. Whenever I run my code, bitdefender will block it, disinfect it, and then I need to go and remove it from quarentine. I added an exception but all that does is stop the program from going to quarentine when it starts disinfection. How do I stop the…
Bitdefender not picking up trojan?
I'm getting a recurrent icon in my Macbook Air dock for "Undercover Registration" -- this is spoofing the old Undercover/Orbicule software I used to have installed but that went out of business years ago. Now this icon has come up -- looks identical to the old Undercover icon -- and it leads to a page to enter cc…
Ever encountered Mobile threats ?
Have you ever experienced any threat to the device in terms of Malware ? or Phishing attacks , or some overheating Bloatware's on your smart devices specially Android phone's

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