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Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
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Web Console Data Processors Troublshooting
Hello, So I have a on prem set up and the Web Console Data Processors has an error, the auto fix is not working. Any advice or pointers for troubleshooting this issue would be a big help this is what shows under Web Console Data Processors in the System Status menu.
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VS code infected file detected
Hello, Last couple days I've been getting notifications about a detection of a file. (screenshot below is in dutch and says that bit defender has deleted the item) Are these false positives, or what could be causing this? is there a good way for me to see what the origin is of this file and what is triggering it, (I know…
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Is something wrong with these apps or with bitdefender?
These are add-ons to the camera app on my Samsung S24 Ultra, and the publisher of these apps is Samsung. For some reason, Bitdefender is flagging these apps. i included a screenshot
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Can Bitdefender work in cooperation with Malwarebytes?
I know that 2 av solutions in the same OS get in conflict but I even know tha Mbam can work in cooperation with other av softwares so could you suggest me the way to make these 2 works well togheter? I suppose that to do this is necessary not to enable the premium subscrition to Mbam and use only the free version of it,am…
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Notification deleted after infected files
Hi! So yesterday I got a few notifications that files from C:\Users\******\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\*file*.temp were infected with "Gen:Variant.Jatommy.3.3433". The notification said that the system was fine/the threat was eliminated (I think) and there was an option to move the files to…
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Pause Protection
This is a bad product for antivirus category. I have a 4gb ram but antivirus consume 2gb ram. My windows 10 computer very slow. I uninstall Bitdefender Antivirus Plus. Please tell me why I can't pause protection this antivirus ?
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Uninstall Old Bitdeferder antivirus- Through ****** or any other method
Hi, We have on-prem Bitdefender antivirus product installed on our network and now we have opted for Cloud version. In terms of upgrading workstations to the cloud version First, I have been told to uninstall the old Bitdefender and then install using the new client (cloud version) I am ok with installing the new cloud…
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How Bitdefender Antivirus Cause Issues with Games on my Mac, have anyone any Idea about it?
There are a lot of issues that arise when I install new games, not every time, but I won't tell never. Why does this happen, when I disable Bitdefender, the game starts running fine. Is there any way to resolve such issues permanently?
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Facing Problem in Installing Antivirus
My name is Sanjeev Mansotra I'm facing issues in installing antivirus. What are the key steps and considerations one should take into account when installing antivirus software on a computer to ensure effective protection against malware and other cyber threats?
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Can't find where to schedule a regular scan
I'm running BitDefender for Mac version 9.4.1.4 on my Mac running Sonoma 14.2.1. I followed the current instructions on this website to schedule a regular scan, but after choosing "Protection" from the left nav bar and the "Antivirus" tab, I don't see "Manage" anywhere. I want to set up a scan to run on my Mac every few…
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Excel Add-In Quarantined
Hello, I have been using Big Red Consulting's Excel Add-In tools for years. Suddenly BitDefender is blocking the application and related temp files. I've reached out to BRC and they say it is a false positive. I have already: Run a Full BitFender Scan - nothing reported Removed, rebooted and reloaded the BRC software - no…
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Option: Scan only new and modified files. [Problem]
1- Under Protection Features, I open the AntiVirus window. There I select Advanced and make sure that the option, "Scan only new and modified files" is checked ON. 2- Now I start a full System Scan. 3- Going back to the Advanced options menu in the Antivirus section, (while the scan is still running). I now see that "Scan…
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utorrentie.exe getting blocked by BD as malware
Hi everyone, just got this from my bitdefender app and was wondering if this is actual malware or it's because of the same issue as the deff.nelreports.net notifications due to microsoft no longer signing the ie/msn certificates. I've attached a picture here for your reference and hope to hear from you soon. Thank You!!!…
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Roblox Blocked: Advanced Protection
Hello All, Popular online platform Roblox has an experimental anti-cheat that's newly invasive to combat exploiters on their platform. Problem being the latest version is blocked by Bitdefender. I highly advise Bitdefender work fast to resolve this auto-blocking before customers start picking up this is the source of the…
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Unable to allow Onenote to sync with Microsoft servers
Hi, I've been plagued with issues surrounding my Onenote program and it not syncing properly with Microsoft's servers. The error message I usually get is as follows: We can't connect to the server for some reason. Try checking your connection to see if the server is available. (Error code: 0x80072EFD bdf5j) I think it's to…
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Is this a false positive?
Bitdefender reports the following site: [link removed by admin] as infected. I believe it is a false positive. It is supposed to be a web interface for ipfs. Ipfs.tech is their official site. Can anyone check and determine if it is infected indeed? Accessed via windows machine via both chrome and brave search engines. I am…
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I recently had Bitdefender block a phishing attack however i continue to get sketchy notifications
Hello! A little worriesome, bitdefender blocked a phishing attack but now i get continuous notifications saying "a russian is attempting to access your computer" and your "your computer software wil be deleted in 10 minutes' Etc. I did a full system scan and Bit defender did not find anything. What else can I do to get rid…
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Anyone know how to install Bitdefender Internet Security (not Lite) alongside Qustodio?
My child's computer has Qustodio for parental monitoring but does not have an antivirus solution which was why I purchased Bitdefender. Two programs for different purposes. But now Bitdefender says it can't be installed unless I uninstall Qustodio. Any solution to this? It says I can install the Lite version of BD but I…
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Real-time Protection
I'm trying to play Farming Simulator 22 on Steam and it throws an error code. It says "Error: Can't read profile path." The way to fix this is by going into Windows security and adding the Farming Simulator 22 files into the “Control folder access”. But in order to do this you need Windows security real-time protection.…
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Assinatura Urgente
Gostaria de saber porque o valor da assinatura esta acima do mercado??? E qual o plano ideal você pode me indicar, sou um usuário doméstico.
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Had it installed for 2 days and I'm already uninstalling.
This antivirus is so annoying. Let's go through the issues one by one: I start a scan and I go to play a game. Notifications keep unfocusing my game and ruining my experience. I STOP the scan and close the window. What do I get? MORE NOTIFICATIONS. I don't care that you found some virus, let me enjoy my game for god's…
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Is there really no way to exempt a folder in Advanced Thread Defense?
I am using Bit Defender Total Security. I am also trying to build some DLLs written in C++ using Visual Studio 2022. I have a blank DLL project with no real code in it, but when I hit build the Bit Defender Advanced Threat Defense deletes my DLL and the build fails. I am 100% sure there are no viruses in a completely blank…
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Support for Dev Drive and Performance Mode for Bitdefender
Windows Defender is getting a separate Performance Mode when it comes to Dev Drive in the upcoming versions of Windows. I can see that in VMs, it does make a performance difference when dealing with large datasets using Python and SQL Server. Is Bitdefender planning to introduce any features to speed up development work in…
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How to successfully Manage Exceptions?
Hello community, I need help because I could not successfully add an .exe file in the Manage Exceptions list. It keeps on quarantine-ing the file (after my Windows 10 restart) even though all exceptions are checked (Advanced Threat Defense, Online Threat Prevention and All Antivirus checks). Also, in the Quarantine…
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Optimization of update processes
Hi, in Bitdefender Home is it possible to optimize the "Bitdefender Update Downloader" process and later the "Bitdefender Test Engine" process? Because they use a lot of hard disk resources for many minutes, around 5 minutes every time you start your PC and every time Bitdefender is updated (see image). Obviously this is…