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Port Conflict
I am using Rockwell Software BOOTP/DHCP tool which require port 67 to open however it looks like port 67 is used by "bdservicehost.exe" so that doesn't allow me to open my software. I had to remove my antivirus to make it work one time however I can't afford to do that all the time. How do I change bdservicehost.exe port…
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I could use some help understanding why Bit Defender flagged something
I downloaded and installed a program to be used with an oculus headset from what I believed to be a trusted source. When I ran the program, BD flagged it for malware and listed the .exe as the source. It also listed some infected files under Antivirus. Most of the listed files are from AppData folder and are Nvidia…
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Windows BSOD with BitDefender Antivirus Free
I've been using BitDefender Antivirus Free for the last several months and have been very happy with it. I am running Windows 10 with the 1909 Update and after bitdefender did its update on 4/6/20, when Outlook is opened and BitDefender starts its bugcheck, windows crashes with a Blue Screen of Death FLTMGR_FILE_SYSTEM. I…
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how to change product from total security to antivirus plus ?
i have the 90 days trail in total security ... i was wondering how to turn from total security to antivirus plus?? thanks in advance
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Why do the same 4 threats keep reoccurring?
Hello everyone, Sorry if I'm being a bit slow, I'm a noob with anti virus software (never used any before). I'm currently testing out the trial version of Antivirus For Mac and during the recommended initial system scan, 6 threats were detected. One of them BD dealt with as expected (remnants of an application), and moved…
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Work Profile & Notifications
How do I turn off the Work Profile in Bitdefender Antivirus Plus 2020 ? The on/off switch isn't working - It's grayed out. I want to get rid off the permanent popup notifications. Already disabled all notifications under Settings/General. Please help.
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External access attempt blocked
Hello people, Yesterday, around this time, my Bitdefender Total Security 2020 firewall gave me countless notifications of external access attempt blocked. The feature is online threat prevention, with a description of "An attempt to access your files from an external source was made by 192.XXX.XXX.1. We blocked the…
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90 days free subscription
Hello everyone! A couple of minutes ago I saw an ad on Facebook which offered 90 days of Bitdefender Total Security. I wanted to give it a try and after I logged in (I already had a bitdefender central account as I have the free version) apparently the subscription activated and I have not got any details about it. Now I'd…
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Why does my Bitdefender Family Total Securit say it's actually Bitdefender Lite and not good enough?
Hi, Bought a Bitdefender Sub for the family for two years to cover 15 devices last december. The invoice said nothing about the subscription being a 'lite' version. If it did I would'nt have bothered with it. Now. on installing Bitdefender, it says I have the lite version and .....there's no protection antivirus…
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Does my bitdefender detects hackers?
Does my bitdefender detects hackers? I think im hacked because it says "ESTABLISHED"
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Shortcut / Command Line to "Update Now"?
In Bitdefender Antivirus Plus, is there any way to launch the virus definition / product update process from either a shortcut or the command line rather than by right-clicking on the Bitdefender icon in the taskbar and choosing "Update Now"? Thanks!
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False positive with Webroot SecureAnywhere and OSX.Genieo.1.r
Hi there, Any experiencie with false positive with Webroot SecureAnywhere and OSX.Genieo.1.r threat?? It's a clear false positive or intentional move against BitDefender... I have just installed brand new MacOS Catalina with only BitDefender and Webroot SecureAnywhere and the false positive appears again.... so, there are…
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Mac OS High Sierra Antivirus safe ?
I have the operating system version High Sierra (10.13.6) from Apple and cannot install a higher one. So is the antivirus programm from Bitdefender safe with this operating system version? Thank you very much.
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Bitdefender Antivirus: Problems with Windows Applications created through Visual Studio
Hello, I am trying to create Windows Application through Visual Studio and upon debugging a single form application, the generated exe is quickly detected as a serious malware. I tried every suggestion given online, from adding the icons, to making sure the name is not matching any known malware application online. I even…
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accountability?
if I use bit defender to protect my families devices and a device is compromised is bitdefender accountable for this? I know that no one can stop all cyber attacks but does bitdefender offer and kind of reimbursement or settlement if a device is compromised ?
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Export/Import Settings Feature
Hello Bitdefender, To start with I think that this feature has been requested for a fair long time by lots of your customers. I`m long time user (3 years) and BETA tester and after all these years I`m tired of always set especially Firewall and Exclusions settings after new version release or after reinstalling your…
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Got a problem scanning an External Hard Drive
I'm trying to scan an external hard drive, but it just doesn't work, I don't know what I'm doing wrong? The timer goes on, but no files scanned :(
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How do I uninstall Wondershare
I am new to bitdefender and have just done a full scan. This showed no virus etc but showed 165 password protected files which were not scanned. All thes files are in a folder called "wondershare". Checking out "wondershare" on the net I still don't now what it is, where it came from or how to get rid of it. Can any body…
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Macbook pro with Big Sur slow startup
Before all programs load, including bitdefender it takes quite a while....any suggestion to speed this up?
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Explorer.exe crash when moving files to/from desktop
When moving files to and from the desktop there is an extreme lag and explorer.exe crashes with the faulting module being ntdll. This is happening on multiple computers.
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Bitdefender Install on MacOS Catalina needs a fix (Workaround exists)
30-Day Trial Customer for Bitdefender FAMILY PACK 2020 Installed Bitdefender 2020 Version 8.1.6.3 on two MacBooks running Catalina 10.15.5 + Supplemental Security Fix on June 2, 2020. Both installs got very confused concerning required "Full Disk Access" permissions. The MacOS install video says that BDLDaemon,…
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Can't delete the remaining Bitdefender files.
I had the trial version of Bitdefender installed and after the trial ended I uninstalled the product but there are bitdefender files that remain and i am not able to delete them even with the uninstaller utility. The utility says that uninstall completed with errors and visit support for complete uninstall.
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Doesn't support other Products of Bitdefender
Hello, I switched to Bitdefender in the beginning of this year and I am really happy with the switch from Norton to Bitdefender. Therefore, I decided that I will check the other product of bitdefender for next year as my current product will expire in 1 month. (Antivirus Plus) So I was checking on the website and decided…
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Mac antivirus MS Onedrive sync issue
I added Onedrive to safe files application access and added the Onedrive folder to Protected files. Onedrive keeps syncing and in Finder the file shows as syncing and does not turn green "synced". I'm running Big Sur. Any setting I missed? Thanks for you help.
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I need assistance
I have had a Bitdefender account for almost a year, and haven't been able to install it successfully since purchase. Each time I try it appears to either log me into a redirected site, or installs a malicious version of Bitdefender. I can see in the Windows Registry that there is an infection, as well as the windows32…
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BD AV FREE 2020 - URL Exclusion not working
Greetings. I have found that BD AV FREE 2020 is blocking me from accessing my home router Web UI when I utilize Chrome. When I disable Protection Shield, I can access my home router Web UI. To work around this, I attempted to add the URL of my home router to the Exclusions list, but I still cannot reach the router with the…
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please read this message
my free bitdefender stop on 64% and it never finish the scann i want to know if u could tell me how to fix it because i love your product 😀
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Suspicious .tmp file blocking after downloading unsafe program
Hello, I downloaded and installed a program on September 8th that turned out to possibly be not so safe. I can provide a link to where I downloaded it on request. I don't want to post that immediately since I'm not sure what the rules on that are. I removed the program the same day and did a full system scan with both…
