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New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
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Trialing Total Security - No anti-virus Panel to configure scans
Build 26.0.1.2..56. Unable to configure scan to exclude files (i.e. Malwarebytes) PDF manual reads (pg 89): To except specific files and folders from scanning: 1. Click Protection on the navigation menu on the Bitdefender interface. 2. In the ANTIVIRUS pane, click Open. But there is no AV panel. I am unable to make any…
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Bitdefender blocking wscript.exe potentially malicious actions every 5 minutes on Windows 10
I'm getting these critical notifications every 5 minutes non-stop on Windows 10. Application wscript.exe has been detected as potentially malicious and was blocked. Application path: C:\Windows\System32\wscript.exe Command line parameters: wscript.exe C:\Users\nicom\AppData\Roaming\h.vbs…
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Improve antivirus on cellphone and the option to block turn off on cellphone
I would like the antivirus system not only to review the applications but also the device's internal equipment or documents. I would also like it to have the security option that if the person wants to turn off the cell phone, they cannot unless the equipment is on. If the cell phone is blocked, the user or thief who wants…
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How do I upgrade from Antivirus to Internet Security?
I used the Antivirus license last year, this year I went with the Internet Security Product. When I received the installation link in my email, it asked my account and I logged in, somehow I'm getting looped back to the console where I see my device and only see the Antivirus product and nothing related to the Internet…
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How can I view the scan reports?
I have system scans scheduled and I have no way of knowing if they happened and I can't find them
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Port Conflict
I am using Rockwell Software BOOTP/DHCP tool which require port 67 to open however it looks like port 67 is used by "bdservicehost.exe" so that doesn't allow me to open my software. I had to remove my antivirus to make it work one time however I can't afford to do that all the time. How do I change bdservicehost.exe port…
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I could use some help understanding why Bit Defender flagged something
I downloaded and installed a program to be used with an oculus headset from what I believed to be a trusted source. When I ran the program, BD flagged it for malware and listed the .exe as the source. It also listed some infected files under Antivirus. Most of the listed files are from AppData folder and are Nvidia…
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Windows BSOD with BitDefender Antivirus Free
I've been using BitDefender Antivirus Free for the last several months and have been very happy with it. I am running Windows 10 with the 1909 Update and after bitdefender did its update on 4/6/20, when Outlook is opened and BitDefender starts its bugcheck, windows crashes with a Blue Screen of Death FLTMGR_FILE_SYSTEM. I…
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how to change product from total security to antivirus plus ?
i have the 90 days trail in total security ... i was wondering how to turn from total security to antivirus plus?? thanks in advance
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Why do the same 4 threats keep reoccurring?
Hello everyone, Sorry if I'm being a bit slow, I'm a noob with anti virus software (never used any before). I'm currently testing out the trial version of Antivirus For Mac and during the recommended initial system scan, 6 threats were detected. One of them BD dealt with as expected (remnants of an application), and moved…
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Work Profile & Notifications
How do I turn off the Work Profile in Bitdefender Antivirus Plus 2020 ? The on/off switch isn't working - It's grayed out. I want to get rid off the permanent popup notifications. Already disabled all notifications under Settings/General. Please help.
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External access attempt blocked
Hello people, Yesterday, around this time, my Bitdefender Total Security 2020 firewall gave me countless notifications of external access attempt blocked. The feature is online threat prevention, with a description of "An attempt to access your files from an external source was made by 192…..1. We blocked the connection to…
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90 days free subscription
Hello everyone! A couple of minutes ago I saw an ad on Facebook which offered 90 days of Bitdefender Total Security. I wanted to give it a try and after I logged in (I already had a bitdefender central account as I have the free version) apparently the subscription activated and I have not got any details about it. Now I'd…
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Why does my Bitdefender Family Total Securit say it's actually Bitdefender Lite and not good enough?
Hi, Bought a Bitdefender Sub for the family for two years to cover 15 devices last december. The invoice said nothing about the subscription being a 'lite' version. If it did I would'nt have bothered with it. Now. on installing Bitdefender, it says I have the lite version and .....there's no protection antivirus…
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Does my bitdefender detects hackers?
Does my bitdefender detects hackers? I think im hacked because it says "ESTABLISHED"
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Shortcut / Command Line to "Update Now"?
In Bitdefender Antivirus Plus, is there any way to launch the virus definition / product update process from either a shortcut or the command line rather than by right-clicking on the Bitdefender icon in the taskbar and choosing "Update Now"? Thanks!
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False positive with Webroot SecureAnywhere and OSX.Genieo.1.r
Hi there, Any experiencie with false positive with Webroot SecureAnywhere and OSX.Genieo.1.r threat?? It's a clear false positive or intentional move against BitDefender... I have just installed brand new MacOS Catalina with only BitDefender and Webroot SecureAnywhere and the false positive appears again.... so, there are…
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Mac OS High Sierra Antivirus safe ?
I have the operating system version High Sierra (10.13.6) from Apple and cannot install a higher one. So is the antivirus programm from Bitdefender safe with this operating system version? Thank you very much.
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Bitdefender Antivirus: Problems with Windows Applications created through Visual Studio
Hello, I am trying to create Windows Application through Visual Studio and upon debugging a single form application, the generated exe is quickly detected as a serious malware. I tried every suggestion given online, from adding the icons, to making sure the name is not matching any known malware application online. I even…
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accountability?
if I use bit defender to protect my families devices and a device is compromised is bitdefender accountable for this? I know that no one can stop all cyber attacks but does bitdefender offer and kind of reimbursement or settlement if a device is compromised ?
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Export/Import Settings Feature
Hello Bitdefender, To start with I think that this feature has been requested for a fair long time by lots of your customers. I`m long time user (3 years) and BETA tester and after all these years I`m tired of always set especially Firewall and Exclusions settings after new version release or after reinstalling your…
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Got a problem scanning an External Hard Drive
I'm trying to scan an external hard drive, but it just doesn't work, I don't know what I'm doing wrong? The timer goes on, but no files scanned :(
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How do I uninstall Wondershare
I am new to bitdefender and have just done a full scan. This showed no virus etc but showed 165 password protected files which were not scanned. All thes files are in a folder called "wondershare". Checking out "wondershare" on the net I still don't now what it is, where it came from or how to get rid of it. Can any body…
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Macbook pro with Big Sur slow startup
Before all programs load, including bitdefender it takes quite a while....any suggestion to speed this up?
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Explorer.exe crash when moving files to/from desktop
When moving files to and from the desktop there is an extreme lag and explorer.exe crashes with the faulting module being ntdll. This is happening on multiple computers.
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Bitdefender Install on MacOS Catalina needs a fix (Workaround exists)
30-Day Trial Customer for Bitdefender FAMILY PACK 2020 Installed Bitdefender 2020 Version 8.1.6.3 on two MacBooks running Catalina 10.15.5 + Supplemental Security Fix on June 2, 2020. Both installs got very confused concerning required "Full Disk Access" permissions. The MacOS install video says that BDLDaemon,…
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Can't delete the remaining Bitdefender files.
I had the trial version of Bitdefender installed and after the trial ended I uninstalled the product but there are bitdefender files that remain and i am not able to delete them even with the uninstaller utility. The utility says that uninstall completed with errors and visit support for complete uninstall.