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Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
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Prevent Bitdefender free from disinfecting a file
Hi, I'm a python developer and I have come into a problem with bitdefender. Whenever I run my code, bitdefender will block it, disinfect it, and then I need to go and remove it from quarentine. I added an exception but all that does is stop the program from going to quarentine when it starts disinfection. How do I stop the…
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Bitdefender not picking up trojan?
I'm getting a recurrent icon in my Macbook Air dock for "Undercover Registration" -- this is spoofing the old Undercover/Orbicule software I used to have installed but that went out of business years ago. Now this icon has come up -- looks identical to the old Undercover icon -- and it leads to a page to enter cc…
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Ever encountered Mobile threats ?
Have you ever experienced any threat to the device in terms of Malware ? or Phishing attacks , or some overheating Bloatware's on your smart devices specially Android phone's
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WSC Communicator
I noticed "WSC Communicator" running a few weeks ago as part of BitDefender Antivirus Plus. See attached screenshot. Several back-and-forths with support has not resolved my very simple question to them, "Is WSC Communicator part of Bitdefender or not?" The fact they can't even answer such a simple question is disturbing,…
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suspicious notification to install "Installation file" from "Bitifender SRL" every time I start up
I have been getting this notification for about a week every time I start up my computer. It is asking me to install "Installation File" or installer.exe "from" Bitifender SRL on my computer. When I tried to go to the location of the file, it didn't exist, even when I turned hidden files on. Of course I denied the action…
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1 minute full system scans and quick scans.
When I run a full system scan whether scheduled or unscheduled it only scans 600000 files and takes only 1 minute. Also when I run a quick scan it takes the same amount of time just 1 minute and also scans the same amount of files about 600000. The logs for the quick scans also show they don't do anything to any type of…
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Advanced AntiVirus settings reverting for no reason?
Hello! In the advanced settings of the antivirus there is an option to select what happens to suspicious files. During setup, I chose to send such files to quarantine however I noticed that the antivirus reverted back to the default setting of "take proper action". Which resulted in several of my files being deleted. No…
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Bitdefender Mobile Security TrafficLight extension (iOS)
Bitdefender currently uses a VPN connection to scan network traffic for malicious or frauduleus content / connections. A really great feature, but what if you already use a VPN? That means you will lose the benefits of a real VPN and only have the protection features of Bitdefender MS. An extension for safari could solve…
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Merge two licenses of the same category.
Good evening, I recently bought another Bitdefender License for my secondary device, but unfortunately, that device has died and I have no plans to replace it anytime soon. Due to this, I have two separate licenses, with one just being idle. Is there any way two merge these licenses, so as to extend my first license…
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How to know if a scheduled scan ran successfully?
I looked first at the Windows 10 program interface, then through community questions. I'd like detailed log info, but right now I'd be okay with just knowing I've set up the scheduled scan effectively and that it's running. This doesn't seem to be a use case designed into the interface?
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How to set up the WearON feature?
Hello, I have recently bought a smartwatch with Wear OS, and I have Bitdefender mobile security on my Android phone. How do I activate the WearON feature? Thanks
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A couple of questions about my first threat found
"Threat successfully quarantined Today at 1:47 PM Feature: Antivirus An infected file attempted to run on your device. Threat name: PDF.Spam.Heur.3 Path: /Users/myname/Library/Caches/Google/Chrome/Default/Cache/Cache Data/ 11e094729845ee22_0 We quarantined the file to prevent malicious commands from being executed on your…
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BD suspicious connection blocked on website I dont access
I get some notifications about connections being blocked, something like: firefox.exe attempted to establish a connection relying on an expired certificate to piwik.ovpn.se. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and…
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New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
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Trialing Total Security - No anti-virus Panel to configure scans
Build 26.0.1.2..56. Unable to configure scan to exclude files (i.e. Malwarebytes) PDF manual reads (pg 89): To except specific files and folders from scanning: 1. Click Protection on the navigation menu on the Bitdefender interface. 2. In the ANTIVIRUS pane, click Open. But there is no AV panel. I am unable to make any…
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Bitdefender blocking wscript.exe potentially malicious actions every 5 minutes on Windows 10
I'm getting these critical notifications every 5 minutes non-stop on Windows 10. Application wscript.exe has been detected as potentially malicious and was blocked. Application path: C:\Windows\System32\wscript.exe Command line parameters: wscript.exe C:\Users\nicom\AppData\Roaming\h.vbs…
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Improve antivirus on cellphone and the option to block turn off on cellphone
I would like the antivirus system not only to review the applications but also the device's internal equipment or documents. I would also like it to have the security option that if the person wants to turn off the cell phone, they cannot unless the equipment is on. If the cell phone is blocked, the user or thief who wants…
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How do I upgrade from Antivirus to Internet Security?
I used the Antivirus license last year, this year I went with the Internet Security Product. When I received the installation link in my email, it asked my account and I logged in, somehow I'm getting looped back to the console where I see my device and only see the Antivirus product and nothing related to the Internet…
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How can I view the scan reports?
I have system scans scheduled and I have no way of knowing if they happened and I can't find them
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Port Conflict
I am using Rockwell Software BOOTP/DHCP tool which require port 67 to open however it looks like port 67 is used by "bdservicehost.exe" so that doesn't allow me to open my software. I had to remove my antivirus to make it work one time however I can't afford to do that all the time. How do I change bdservicehost.exe port…
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I could use some help understanding why Bit Defender flagged something
I downloaded and installed a program to be used with an oculus headset from what I believed to be a trusted source. When I ran the program, BD flagged it for malware and listed the .exe as the source. It also listed some infected files under Antivirus. Most of the listed files are from AppData folder and are Nvidia…
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Windows BSOD with BitDefender Antivirus Free
I've been using BitDefender Antivirus Free for the last several months and have been very happy with it. I am running Windows 10 with the 1909 Update and after bitdefender did its update on 4/6/20, when Outlook is opened and BitDefender starts its bugcheck, windows crashes with a Blue Screen of Death FLTMGR_FILE_SYSTEM. I…
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how to change product from total security to antivirus plus ?
i have the 90 days trail in total security ... i was wondering how to turn from total security to antivirus plus?? thanks in advance
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Why do the same 4 threats keep reoccurring?
Hello everyone, Sorry if I'm being a bit slow, I'm a noob with anti virus software (never used any before). I'm currently testing out the trial version of Antivirus For Mac and during the recommended initial system scan, 6 threats were detected. One of them BD dealt with as expected (remnants of an application), and moved…
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Work Profile & Notifications
How do I turn off the Work Profile in Bitdefender Antivirus Plus 2020 ? The on/off switch isn't working - It's grayed out. I want to get rid off the permanent popup notifications. Already disabled all notifications under Settings/General. Please help.
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External access attempt blocked
Hello people, Yesterday, around this time, my Bitdefender Total Security 2020 firewall gave me countless notifications of external access attempt blocked. The feature is online threat prevention, with a description of "An attempt to access your files from an external source was made by 192.XXX.XXX.1. We blocked the…
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90 days free subscription
Hello everyone! A couple of minutes ago I saw an ad on Facebook which offered 90 days of Bitdefender Total Security. I wanted to give it a try and after I logged in (I already had a bitdefender central account as I have the free version) apparently the subscription activated and I have not got any details about it. Now I'd…
