How to successfully Manage Exceptions?
Hello community,
I need help because I could not successfully add an .exe file in the Manage Exceptions list. It keeps on quarantine-ing the file (after my Windows 10 restart) even though all exceptions are checked (Advanced Threat Defense, Online Threat Prevention and All Antivirus checks). Also, in the Quarantine Settings, I checked for create exception for restored files.
What frustrates me is that I could not restore it back to C:\Program Files anymore, even though I am the administrator.
Thank you community if there is a real way out of this (or Bitdefender manages to make the settings work).
Best Answer
-
Check if below steps help:
1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/
2) Set exclusion in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/
3) Set exclusion in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/
4) Re-enable real time protection in Bitdefender.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
3
Answers
-
Yes, this works so far. Temporarily disabling of protection while adding the exceptions seems to work. I have rebooted Win 10 with no detection so far. I will update if there will be any more detection of this particular file. Thanks!
1
