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Immunise USB Has stopped AutoPlay and destroyed two 8TB hard drives
I accidently clicked the Immunise USB button within the pop-up 2-3 days ago, and since then all of my USB devices will not autoplay no more. Support has completely blown me off numerous times on 12/26/2025 and disconnected my calls numerous times. WTF? I pay for Bitdenfender and this requires resolution ASAP!…
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Question regarding compatibility with new (mostly AI) security features
Hello, First of all, sorry for my bad english. English is not my native language. I'm currently looking to buy a new laptop and would like to use my license of Bitdefender Internet Security on this brand new machine. I'm a bit lost however : a lot (and I mean a LOT) of brands use a bunch of AI buzzwords in the description…
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Google search engine changed to Bing
Today I noticed that the default search engine for Chrome which was set to Google was switched by something to Bing screwing up my Chrome tab shortcuts, colors, and almost everything. I did an AI search and it said it most likely was Malware and to run an Antivirus program to search for malware. I ran my Bitdefender Total…
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Searching logs for Internet Security after a probable false positive detected
Hi dear community, I'm using BitDefender Internet Security on Windows 11 Pro. The program found a QDTrojan.GenericKDCi.C6961C90A6 in EaseUS Data Recovery Wizard Professional and put many items in quarantine (many of them weren't directly related). I'm surprised, as I bought EaseUS Data Recovery Wizard Professional and…
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Since installing and executing this software I am having issues with AOL email loading.
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Confused about "Immunise USB:" notification every time I put my USB card into my computer
I always click on the option, but it does not seem to have any effect. Each time the same message pops up! Some background info. I have one USB card I use for results from a medical device. This has a large number of very small data files but no executable files. I don't want it scanned each time I put it into the computer…
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[BUG] Bitdefender Free Version causes FC25/FC26 EA Games to crash
Hello, I’m encountering a reproducible issue when using Bitdefender Free together with the games EA Sports FC25 and FC26. Issue Description When Real-Time Protection is enabled, the game crashes during the initial loading screen (right before the main menu). As soon as I disable Real-Time Protection, the game launches…
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Possible Yahoo email account takeover and suspecting someone has access to my PC
Someone in either Georgia or North or South Carolina have taken over my email account as well as lodged themselves into the computer so that maps and store locations indicate one of these locations not my own in Missouri..
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Does the firewall of total security filter security risks of online games too?
Does the firewall of total security filter security risks and expoit possible connection of online games too? example: Unreal-Engine v1 to 2.5 How can I check if a port listen from the internet.
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Task Scheduler?
Why can't i use it execlusively on my own terms rather than depending on Agent's ability to schedule the inconvient timings? plus also wanted to execute the task scheduler to this bitdefender; why can't i do this?
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having issues with malware & bitdefender doesn't seem to be working
i use an old laptop with what i think is windows 10 this laptop has a lot of issues such as not being able to view my windows update/update windows, the microsoft store not working properly, etc. my gf thinks this is because of malware & when i tried to scan for viruses using bitdefender it quaranteened around 1.8k files…
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USB drive doesn't show even after updating anti-virus settings
Hello, On a new Windows 11 Home laptop, I can't get Bitdefender to let me see the USB flash drive I need to use. I did the anti-virus settings "Scan flash drives" to "Disabled" and it still doesn't show. I could see it a few days ago (same USB drive) but now it stopped working. I need to have it always show flashdrives,…
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Bitdefender blocked this URL as dangerous ***
Online Threat Prevention We blocked this dangerous page for your protection *** Accessed by: msedgewebview2.exe Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent. The URL belongs to a JobCrusher Production Application - BUILDY.AI *** EDITED:…
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nenstv.jugingnonsne.com
Using Windows 11 with bitdefender and VPN installed and running. Yesterday I clicked a link and started getting popups for McAfee, Norton and Chrome, though they weren't really for those sites. They claimed that my system had been compromised (it obviously had been). When I closed one notification another would immediately…
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Scan
Protection on dashboard has disappeared which should lead to anti-virus open. Now cannot run scan Peter
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Is the website “cdn.mginfra.online” dangerous?
Hi, I use Bitdefender Internet Security, build 27.0.55.296. When I download emails, I always receive a notification about a phishing attempt from the site cdn.mginfra.online. I read online that a CDN provider can reduce delays in loading website content. Can this site be included in the exceptions list?
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Is the Bitdefender virtual disk legit?
Hello, I never created this; it has been there for idk couple of months probably. Included screenshot of properties: is this from Bitdefender or the system is hacked? If it is from Microsoft, are they allowed to use the name Bitdefender? Please let me know if additional info needed. Thanks.
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Allow Browser extension popup
I have a browser extension for making a youtube video play in picture-in-picture mode. However I think Bitdefender blocks this picture-in-picture as I get a Windows notification sound and no popup. How can I check and/or resolve this?
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Infected M2 SSD?
My brother-in-law got duped into allowing online access to his Windows 11 laptop with BD Premium Security on it. They got some banking info and attempted a couple of Amazon gift card purchases but those efforts were thwarted. The perpetrator changed the login pins and basically locked them out of the machine. I could wipe…
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Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
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Where can i block email spam especially from a domain.
When I first installed Bitdefender years ago there was an area, possibly in the firewall where i could block email domains that were spaming me, cannot seem to find that now.
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Sudden Blocking Alerts
My apologies about my last post of the same heading, I hit the wrong key. In the last 2 days I have been getting numerous alerts about blocked suspicious connections that were relying on an untrusted certificate to wpad. This has referenced both chrome and msedge. I have no other information and do not know if I should…
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Inquiry regarding high resource consumption during testing and future improvements.
Greetings to the experts at Bitdefender! I am a user of your Total Security product. I've noticed a significant increase in system resource consumption (CPU/RAM), causing a noticeable slowdown during system scans. Please explain the cause of this slowdown and how I can minimize its impact using the current settings. I…
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Bitdefender makes Windows start in Recovery Mode
Hello. I have an issue with the latest version of Bitdefender. Ever since it updated not so long ago, it has been booting my desktop into recovery mode whenever I turn it on. I am certain it's an issue to do with Rescue Environment. I narrowed this issue down to BitDefender because I only installed it on my computer…
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New malware
Albiriox
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How can I shred my deleted files?
I can only find links to delete existing files. Is it possible to shred my deleted files?
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Systpenhservice.exe - this is acting like malware and I cannot delete it
I discovered that an executable file, syntpenhservice.exe has frequently been running on my computer and seems to be causing my computer to reboot. Apparently this is a driver is and it is a 64bit Synaptics Pointing Enhance Service, but I don't even have a device like this on my computer. I spent months trying to find this…
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How Do I Configure The Firewall for Webdav Connection?
When I work from home, I access my office services through it's Webdav connection. I currently use Netdrive, which is very flawed in that it causes sync issues, resulting in files being randomly locked and deleted from the server. I've finally got the built-in Webdav service in Windows working, however, I can only connect…
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Email issue after last night's Bitdefender update
This morning I am unable to send any emails from my Thunderbird account on this laptop. I get an error that says "Sending of the message failed. An error occurred when sending mail. The server responded: <***> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again."…
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Unable to get into QuickBooks
I have been unable to get into the QuickBooks file for 3 weeks. After working with QuickBooks, they exhausted every effort on the file and program, and everything is working. They indicated that it is most likely my firewall (Bitdefender) blocking access. This began after the latest Windows 11 update, for which I had to…