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bdntwrk conflict
Hi! I have Windows 11 Pro and recently installed Windscribe VPN. I hope someone can help with this. This is the message I'm getting… Windscribe has detected that bdntwrk is using a high amount of CPU due to a potential conflict with the VPN connection. Do you want to disable the Windscribe TCP socket termination feature…
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Comparison: Is Bitdefender Antivirus Plus as powerful as Total Security?
Hello Bitdefender experts, First of all, I don't have enough money to buy the full Total Security product. My question is, does Bitdefender Antivirus Plus have the same strong basic security engine without the add-ons, and is it sufficient without me having to worry about security?
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Bitdefender blocking Office 365 licensing and activation
Product: Bitdefender Total Security | Build 27.0.58.324 OS: Windows 11 Enterprise 64-bit, version 26H1 | Build 28000.1836 Office: 365 Business Premium I've had a lot of issues with Microsoft Office 365 not activating and coming up with an account error. After too much troubleshooting and tweaking settings, I've confirmed…
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Cancelling my subscription - Talk to a human over the phone
Support: If you encounter issues, you can contact Support or call their member services line at 1-855-574-4.3.1.3. I did talk with a customer representative whom I called at 1-855-574-4.3.1.3, and the rep was lovely and helped me cancel what I thought was my bitdefender, but changed to bitdefender Premium Security as I…
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Firewall alert window problem
Hi. It's me and firewall alert mode problem again. When a user is playing video games in fullscreen, the sudden appearance of an permission alert dialog can cause: 1- The game window to minimize at inappropriate times 2- The user to misclick on the dialog because they were about to move the mouse and click, unintentionally…
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How to disable bitdefender autopilot ?
Hi It constantly warns on the main screen that the password is weak, install password protection. How do I cancel the warnings? edit: I blurred your Account name at the top, Scott.
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Possible false positiv
Yesterday I opened an official modpack on curse forge called All The Mons version 0.17 something, the version before the latest. When I opened it bitdefender went off saying I had a trojan generic. All files flagged were related to the mod crash assistant. C:\Users\name\curseforge\minecraft\Instances\All the Mons -…
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How Do I Configure The Firewall for Webdav Connection?
When I work from home, I access my office services through it's Webdav connection. I currently use Netdrive, which is very flawed in that it causes sync issues, resulting in files being randomly locked and deleted from the server. I've finally got the built-in Webdav service in Windows working, however, I can only connect…
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DCOM port not in stealth mode - is that a problem?
Forgive my lack of networking knowledge. On a whim, I ran a port scan of my PC using a website called "Shields UP!!" (https://www.grc.com/shieldsup). I've done this occasionally in the past when I've been using different firewall products, and it has always given a "pass" result showing all ports in stealth mode. This is…
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Getting threat block notices on unknown probably old computers that show not protected?
I have had it seems bitdefender since 2007 (per this forum acct) I have had on lots of prior devices but some showing up in my device list I can not tell what they are by generic descriptions of old computers I think I scrapped. I just got a 3 day ago notice on BD site: 3 Days ago: 2 threats were blocked on…
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Printer test pages not working – could Bitdefender be blocking them?
Hi everyone, I recently noticed that my printer sometimes doesn’t respond when I try to print test pages or simple documents on my Windows PC. Everything works fine if I temporarily disable antivirus protection, so I’m wondering if Bitdefender might be interfering with the print jobs. For context, the printers I’m using…
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B.D.'s app password is malfunctioning
when i check the the box '' disable the password for the current session '' nothing needs password again even the app is closed. it is not a normal password behavior , closing the app should lock the bitdefender's critical settings again because the session ends with closing the app. plz guide about the fix.
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Technical Inconsistency in Automatic Game Mode Update Transition
I would like to report a specific issue regarding the transition logic in Bitdefender’s Automatic Game Mode. While the update frequency correctly extends to a 12 hour interval during active gaming sessions, it fails to fully revert to the 1 hour default once the session concludes. Instead of returning to the standard…
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Scan ran 31 hours, found 153 unresolved items, 18 resolved
I am really at my wits end. I've never ever had a virus, trojan, takeover, nothing at all like that. And I've been on a computer for quite a few years at this point. Someone did a takeover (I don't even know the correct terminology!) of my computer last Monday and I've been at this a week. I really am clueless about this…
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False Positive form is not working
Hey all, Im trying to submit a false positive form in https://www.bitdefender.com/en-us/business/submit I fill everything in the form and still get this error Here is for example the form i fill: and this is what i get: it's like this over a week already, can anyone help?
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Is this false positive or real Trojan?
As I was using the Cursor AI’s Agent Mode Bitdefender pops up this message: “blocked suspicious activity” (Heur.BZV.ZFV.Boxter.831… etc) you are safe.” Is this a false positive or does it need further remediation?
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Newbie to Bitdefender: How do I adjust settings in Windows 10 to allow WinAero Tweaker?
My attempt to explore that software is rejected automatically? What to do?
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Upgrade prb
Bitdefender stops on 80% while updating for unlimited time, when i clicked on details it was shown as updated.
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Unable to log into Facebook since renewing my bitdefender with vpn etc
Hello , I have down loaded the total virus protection and the vpn combined package and it all seems to be working, however since doing this I have not been able to log into facebook on this computer , I can on someone elses phone , so I suspect that some setting got to be disabled etc. So looking for advice .Thanks
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Stop your pop ups?
I have done everything I can find to get rid of your annoying AF pop ups at the bottom right of my screen. Your software ignores all of those settings and is STILL irritating. You people need a 'silent running' feature. If all your program is going to do is ignore my preferences on MY device, I will not renew my service…
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Running Bitdefender with Smart App Control
Hello, Smart app control is activated on the fresh W11 install (not in evaluation mode, it is currently active). I want to install Bitdefender Internet Security on this machine. Would you recommend disabling Smart App Control first or is it ok to run both at the same time ? I fear for conflicts between the two secrurity…
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Bitdefender's "Online Threat Prevention" ignores site exceptions
I have been using Bitdefender Total Security (up to 15 devices) for years on Windows and Android. This year i setup my home lab and unfortunately my experience with Bitdefender is becoming very frustrating that I am thinking of switching to another security solution. Background information: I have many fully local sites on…
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Claude Desktop MCP Servers - Triggering Disinfection
I am using Claude Desktop and have a few MCP servers that have access to my browser and desktop. Every time the MCP server performs a function (such as editing a file on my computer or similar 'write/update' activities, Bitdefender is treating this as a threat and it deletes the MCP server exe or related files. How can I…
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After Bitdefender Build 27.0.57.313 Update Windows startup is lagging
Well what ever this update has, it messed up the start up again for windows 11. Windows build 25H2 26200.8039 Thanks in advance.
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Bitdefender blocks google and maps, no VPN
Hi, I start getting problems with google maps loading forever or at all. Google search many times dont load at all. I dont use VPN, tried several tips on turning off things in settings and no success. Yesterday, I add Brave to firewall rules and added google maps in online threat prevention. After this it worked great, no…
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Does the Bitdefender Rescue Environment scan support dynamic disks?
On one of my PCs (which has a dynamic system disk, as well as a dynamic data disk), the Rescue Environment scan does not run. After selecting Restart System to run the scan, it boots up to a screen to select the appropriate keyboard language. When US is selected, it then presents a Windows recovery-type screen, which has…
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Bitdefender Virtual Disk - need an option to disable
Hi, The Bitdefender Virtual Disk is causing me a ton of issues with system checks for online certifications, I’ve also emailed support about this. The system checks carried out by the online test provider are flagging my laptop as being a virtual machine due to the vhd that bitdefender has created, and I cannot enter the…
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Deleting Spam/Phishing Email off the server when found.
Hello, I am having an issue with Phishing emails coming to one of my email accounts. Bitdefender catches and marks it and moves it to my deleted folder on my PC which is awesome. I have 4 other devices that I get email on and with the email being left on the server, I still get those emails on those devices. I am wondering…
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JAVA ROOTKIT VULNERABILITY "MOD MINECRAFT"
Greetings! Im a Bitdfender user for years, and Im from Brazil. Im writing this post to report a vulnerability error in Bitdfender detection system: I was sent a Java file that pretended to be a Minecraft mod, but it was actually a rootkit virus... The problem is this: Before running the test, we checked with Bitdefender,…
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sbiedll.dll from Sandboxie Plus at c:\program files\sandboxie-plus\sbiedll.dll false positive?
Please check if this a false positive as I have checked the signature and all, and have found it a legitimate file. The file path is: c:\program files\sandboxie-plus\sbiedll.dll