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Nasa.gov is a malicious website?!!
I buy and use antivirus software NOT to have to spend every hour of the day applying exclusions for legitimate websites on my kids devices.
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I've weird "malware" from Google drive
Bitdefender always alerts me and protects me from this malware and I've: 1. Disabled the Drive extension in Chrome or all my browser. 2. Deleted Drive app from my PC. 3. Disabled sharing that's still open on my Drive. I'm confused, what's wrong with my Google Drive?! or my PC?
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Can I safely rely on Bitdefender and disable Windows Memory Integrity
I am using Bitdefender Premium Security, and I want to ask a direct question regarding system optimization versus security. I am considering disabling "Memory Integrity" (Core Isolation) in Windows to improve my PC's performance and reduce CPU overhead. My question is simple:Can I fully rely on Bitdefender’s layers of…
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After Bitdefender Update Windows startup is lagging and tray icon greyed out [Fixed in next update]
Windows startup is lagging, Bitdefender is greyed and services are not responding after BD Update. I reinstalled Bitdefender, but the bug persists.
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Is excluding a game from Bitdefender safe??
Is it safe to exclude games within Bitdefender? If so, which specific monitoring and scanning features can be safely exempted and through what process? Please provide a comprehensive and in depth analysis. Furthermore, which Windows files should be excluded to ensure lag free gaming without compromising system security?…
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Beyond Metadata: How Scam Copilot Tackles Real-Time Behavioral Context in 2026 ?
In the 2026 landscape of AI-driven social engineering, how does Bitdefender Premium’s Scam Copilot evolve beyond metadata analysis to provide real-time behavioral context against deep fake and voice-cloning threats without compromising user privacy?
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Age of Empires: Definitive Edition problem 2026
Installed from Microsoft Store AOE Definitive Edition, but after 5 minutes playing it stops with a message saying "Warning: a running process may hinder the correct execution of Age of Empires Definitive Edition. This may be a process of an anti virus software, malware, another game or another running process on your PC.".…
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Vulnerability Scan reccurring Threat Notice
When I open my computer every morning, I get the same threat notification. When I initiate the update that Bitdefender recommends, I am notified that the threat has been fixed. However, on my next login and launch of the computer, the exact same threat notification is there with the same update recommendation. This goes on…
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Bitdefender Firewall blocking TCP traffic over Tailscale virtual adapter despite explicit allow rule
Hello Bitdefender Support Team, I am reporting a reproducible incompatibility between Bitdefender Firewall on Windows and Tailscale, and I would appreciate guidance on whether this is expected behaviour, a misconfiguration on my side, or a known limitation. Summary of the issue When Bitdefender Firewall is enabled, TCP…
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How can I obtain useful information on quarantined files
I ran a full system scan and it automatically quarantined a large number of files, but didn't give any information on them. So I went to the "Quarantined threats" page inside of the Advanced Threat Defense settings and it shows the quarantined files. I would like to figure out what files were quarantined and why, and then…
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Need help with understanding this prompt
I am on Windows so I am trying to understand why WSLservice, which to my understanding is the Windows support for Linux is doing this as I don't use Linux. I guess I have 2 questions here. 1 can anyone explain what is going on here. 2 can anyone help me resolve this issue.
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rescue environment bitdefender scan rootkit ?
In the Bitdefender recovery environment, after the scan was complete, I checked the details and the "scan for rootkits" option, as shown in the image below, is currently set to "No". So, did Bitdefender detect any rootkit virus ?
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Email Protection
How do you add multiple email accounts in the Email Protection section?
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Ubisoft application now blocked
My favorite game from Ubisoft - Might and Magic Heroes VII - is now being blocked as potential threat. Yes i reckon its an old game, but … I dont believe a known vendor for years is actually posing potential threat .. how to proceed?
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Bitdefender Online Threat Prevention alerts
Hi to all, I hope you guys have a great day. As you can see in the picture, this problem doesn't need an explanation. What is causing this issue? Is this a new threat that Bitdefender hasn't encountered before? In any case, why can't Bitdefender find the program or process name? Can I find it manually?
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Where can I see the scan logs?
I ran a full scan on my PC last night, but went to bed before it finished. When I got up this morning, my PC appears to have restarted. I did not have the scan completed screen that I normally get. I am unable to locate where the scan log was saved.
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Boot Up and CD issue
BD encourages me to scan the CD in my PC every boot, even if only minutes apart. How can find the option to opt out of a CD scan every boot. I do not even use that drive. And thank you kindly! 😀
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Bitdefender marks email messages from my email address to that same email address as Spam
If I send an email to myself from my phone using my email address and the retrieve it on my computer from my mailbox using that same email address, Bitdefender is marking it as [Spam]. Obviously, it is not Spam. It's doing this even though I have my domain name on the whitelist. My phone is a Samsung Galaxy S23 Ultra…
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Lenovo driver updates
I receive messages from Lenovo, telling me that my laptop drivers need updating. When I try to run this, it seems to be blocked by Bitdefender - there is a flash (?) that tries to load, from Phoenix Technologies. This seems to be the obstacle. I have not yet contacted Lenovo, but are there any ideas as to how I can tell…
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Why Bitdefender Detect My PowerShell ****** as malicious Heur.BZC.ZFV.Boxter.834.73030A42
Hi, i need to knows why bitdefender detect as PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.834.73030A42 and was blocked. At C:\Users\VALOR\Documents\VmwareShareFile\Untitled1.ps1:1 char:1 function Show-Menu { This ****** contains malicious content and has been blocked by your antivirus…
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Is there a way to see why an email is marked as dangerous?
Hi there, When an email is marked as "dangerous", is there a way to find out why? Also, is there any way to change the text and/or colour of the labels? On my phone the label takes up over half the title, and on Windows, the label is just annoying - a simple green tick would be better, e.g. like the one Bitdefender uses in…
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Just had a cyber attack that bitdefender missed
Just had a cyber attack in the form of a windows defender error dialog box. alarm went off on computer directing me to call microsoft. I logged out of the windows user before it could get locked down. ran bitdefender scan and nothing pops up. what do i do next. this was a ransomeware attack
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How do I view the xml log files from scans in 2026?
I have reviewed posts from 2023 asking the same question, but give a solution that is out of date. I need to retrieve legacy scan logs and print them to a legible formatted report. The posts share that Bitdefender scan log reports saved as .xml files can ne viewed using using Microsoft's IE Explorer. [that] Bitdefender…
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Redirecting
I need assistance on being redirected while using all programs. Every time I select an option I am redirected to a completely different page. I have run full scan and it still does it. I have Windows 11 and I use Edge as my browser. Thank you
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how do I check for social_security_statements_2025 exe scam on my computer
I ran a full scan and it found no issues but I think I may be infected with the social_security_statements_2025 exe virus. Since Bit defender said I was clean should I not worry about it?
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Evaluating Hardware-Rooted Defense: TPM 2.0 + Chrome DBSC vs. Session Hijacking in 2026
I've implemented a hardware-rooted security layer using TPM 2.0 and Core Isolation, paired with Chrome's DBSC (Standard/Persistence) flags. How effective is this 'device-binding' approach in preventing cookie-based account takeovers in 2026?
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Account falsely showing up as expired - how to reset?
I have the latest version of the Bitdefender app (27.0.1.263) installed on Windows 10 Home 22H2 64-bit. I have no other antivirus apps installed. I am currently using the Free plan, which to my knowledge does not have an expiration date. Checking Bitdefender Central confirmed that my account is active and my devices are…
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Bitdefender has to have Advanced Threat Defense allowed for EA Anticheat
I have been trying to figure out why Battlefield 6 keeps crashing back to the EA App and finally found that if I disable the Advanced Threat Defense it works. But how can I fix it from here to allow that enabled but allow the game to be played? Thanks, Dave
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Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
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Where should file bd_config.cfg be located on Windows 11 PC
Yesterday, an icon appeared on my win11 desktop labeled 'bd_config.cfg.' This appears to be some type of shortcut as there is a check mark inside a circle at the lower left of the icon. I tried deleting this, also moving it to the recycle bin. I cannot remove it from the desktop. When I restart Windows this item re-appears…