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Microsoft diagnostic tool triggers Bitdefender, is this a false positive?
Hi devs, My bitdefender total security blocked a threat from an official microsoft diagnostic tool that I downloaded from here: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d The threat it blocked is called…
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Scheduled scans don't run (still)
If I had a pound for every time a scheduled scan in Bitdefender actually ran, I'd have £3. What is so difficult about this? Time and time again I'm told to reinstall, uninstall, recreate, delete and then .... nothing. I don't understand why such a critical feature of an AV application keeps being broken. I think I've been…
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False Positives following Data Drive Restore
On restoring my data drive BitDefender has become over selective with numerous false positives every day. I code in a number of languages but not for commercial use. One example was a suite of programs (18 & 20 support files) where I use a CSV file for the setup and operation items by my scripts. I decided to upgrade one…
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Advanced Threat Defense blocks Omnissa ThinApp and all ThinApp-generated applications
I use the latest version of Omnissa ThinApp Enterprise 2603.0.0-279 ("ThinApp") together with Bitdefender Total Security on a fully updated installation of Windows 11 Pro (latest build and updates installed). To get ThinApp itself to run, I first have to manually create Advanced Threat Defense exclusions for multiple…
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Bitdefender Scan options
I keep getting a false positive on a file I know is ok. Antivirus - Threat Actions = Move to Quarantine Antivirus - Exception = the file path of the quarantined file Antivirus Scan reports infection - 2 options "Delete" and "Quarantine". Click Quarantine = "The file was removed from your system and couldn't be moved to…
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…
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Glasswire Install Process Detects Malware?
Hi everyone, I just tried to install the latest build of Glasswire, and it detected malware. I want to upload it to the labs for analysis, but the file is above the size limit. If I scan the installer, nothing is detected, but if I run it, it detects the malware. Is there any way to send to Bitdender? I am running Total…
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Bitdefender / Anti-Tracker extension stopping some websites from working properly?
I have a subscription to the UK Ordnance Survey mapping paid-for website. This is an excellent site which allows users to access any part of Great Britain (but not Northern Ireland) at 1:25000 or 1:50000 scale for about £25/year. The maps are first-rate, as many will know. On my Windows 10 pc and Windows 11 lap top I now…
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How can I get rid of the fake McAfee popups in my Edge browser on a Windows 10 PC?
Need help on a Windows 10 issue. I can't get rid of the McAfee popups.
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I cannot remove 2 Malware Programs on my Computer
I have two program files Browser Extension from Blaze Media and one called BBWC from Millennial Media. How can these be removed?
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IDM Integration (Internet Download Manager)
Hi, I'm trying to figure out which exe is the scanner, do i have the right one? I saw a previous user's post about this and that one said "bdscan.exe" but no such file exists.
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¿Por qué me dice que la web tiene cosas inseguras si es una página de una Universidad Pública?
Me aparece este cartel cuando quiero ingresar a la página de la facultad de Medicina pero por estos motivos consulto si realmente es seguro o no hacerlo ya que el sitio me avisa que es inseguro.
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My PC was infected by Trojan.FakeAlert.DKY. Do I get help to eliminate the threat from my PC?
Dear all, One of my laptops got infected, even if it has On Windows Virus & threat protection settings on (it is activated the Real-time protection feature). More, I made a full scan of this laptop (it is a Dell and it has Windows 11 installed) using Microsoft Safety Scanner in Safe Mode and then directly in Windows, but…
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Bitdefender Randomly Blocking Safe Applications After Recent Update
After the last Bitdefender update I noticed that some trusted applications on my PC are being blocked or quarantined even though they were working fine before. A few programs fail to start and sometimes Bitdefender shows suspicious behavior warnings without clear details. I already tried adding exclusions but the issue…
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How to turn off Bitdefender Email Protection?
There does not appear to be a way to turn off email protection. Since Email Protection was activated I can no longer download my email from gmail into outlook or thunderbird. I also cannot sign into my account. It says there is another device signed into my account and I have to wait 6 hours before trying to sign in again.…
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Website trackers being blocked by Bitdefender. How to fix?
How to remove protection in private window?
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Bitdefender Virtual Disk - need an option to disable
Hi, The Bitdefender Virtual Disk is causing me a ton of issues with system checks for online certifications, I’ve also emailed support about this. The system checks carried out by the online test provider are flagging my laptop as being a virtual machine due to the vhd that bitdefender has created, and I cannot enter the…
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Scan with Bitdefender option is not working.
Hi, as it says in the title, the Scan with Bitdefender option in the windows right-click menu does not work. Initially when this first happened a couple of weeks ago, I just reinstalled Bitdefender, but that only fixed it temporarily. Now the option is broken againl. The file shredder option is fine. It opens the file…
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Where are the scan logs in Total Security?
In my humble opinion, it is a huge flaw and degradation of the software that you can no longer go somewhere simple to look at the logs for recent scans. Where the heck do you go to look at a scan that maybe you did yesterday and you need to go back and look at the log? Whoever decided to hide the feature that let you look…
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Unreal Engine 5 Building is being blocked by Bitdefender
Bitdefender is moving the MarketplaceRules.dll emidiate into quarantine when I try creating a Build. The file gets created in: C:\Users\username\AppData\Local\UnrealEngine\Intermediate\Build\BuildRules\MarketplaceRules.dll
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Bitdefender Email Protection - Stop adding "Bitdender: Safe" labels to emails
How can I stop the app from putting "Bitdender: Safe" labels on emails. For me they are a nuisance. Thanks, Jack
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Inquiry regarding the safety of "Camomile" software for CPU undervolting/underclocking
Dear Bitdefender / Experts, I hope this message finds you well. While searching for solutions to reduce my laptop's CPU temperature, I came across an open-source software called Camomile (used for lowering CPU frequency/underclocking to reduce heat). Before running it on my system, I wanted to consult your expertise: Is…
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Ransomware Remediation: How can I switch on Ransomware Remediation?
I am not the only one who is not able to switch on Ransomware Remediation. When I try it the button always switches back and stays gray. I tried it also with the administrator, but also with no success. I hope anybody can help me. Thank you Francesco
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Regarding the Availability of Bitdefender Personal Edition Virus Definitions and Cloud Features in Mainland China
I am currently studying at a university in Hong Kong and am about to graduate and return to mainland China. I am currently using a Bitdefender personal product (Antivirus Plus) in mainland China and would like to ask: 1. Are virus definition updates stable and accessible in Mainland China? Will there be frequent connection…
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B.D.'s app password is malfunctioning
when i check the the box '' disable the password for the current session '' nothing needs password again even the app is closed. it is not a normal password behavior , closing the app should lock the bitdefender's critical settings again because the session ends with closing the app. plz guide about the fix.
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FilterManager Event ID 3 related to Bitdefender Virtual Disk on Windows 11
Hello, I would like to report a reproducible FilterManager event related to the Bitdefender Virtual Disk on my Windows 11 system. After installing Bitdefender Total Security, I consistently observe the following Windows system event: Event ID: 3 Source: Microsoft-Windows-FilterManager Device: \Device\Harddisk4\DR4 Final…
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Is it safe to turn off Windows Defender with Bitdefender Premium Security installed?
Windows Defender is causing problems with some of my Ham Radio Apps. Is it safe to turn off Windows Defender? What parts of Windows Defender should I leave running? Thanks, Walter
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Stubborn Virus or False positive?
This keeps appearing on my computer (Via Bitdefender Free): Heur.BZC.PZQ.Boxter.1174.786BAC69 Description: Files we deem dangerous can harm the device, gather personal information or operate without your consent for illicit purposes. Blocked file…
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Is this a real Malware or Trojan? MU online Game Server
*** Hello, is this a malware? VirusTotal flagged it with a detection, but this is a Game Server file (DarksTeam MuServer 0.99.60/62T 1.0M). According to the MMO Dev Forums—specifically the forum admins—this is just a false positive. They claim it’s due to the nature of how the game server communicates with player clients…
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I trust your word and not the words of others regarding Bitdefender Plus.
Hello Bitdefender experts, I bought Bitdefender Plus last week. Someone told me the lightweight version is weak and I need to buy Total Security. Is Bitdefender Plus as strong as Total Security, the core of the protection? As you mentioned before, Bitdefender Plus is a very good lightweight version. Does this mean I have…