Let us know your expert opinion about your experience with our software!
Should you wish to share it with us and the rest of the world, you can use the link below:

https://www.trustpilot.com/review/www.bitdefender.com

Your feedback is highly appreciated and will help us find the areas of improvement and further enhance the experience you have with Bitdefender.

In our collective effort to maintain an organized and efficient platform, we kindly request your cooperation in utilizing the search function before initiating a new thread. This simple step can prevent duplicate threads on the same topic. This not only keeps our forum tidy but also ensures that valuable insights are consolidated within existing conversations.

Thank you!

Protection - Malware/ Firmware/etc.

Everything you want to know about our cybersecurity features for Windows. Here you'll find topics on Malware, Firmware, Online Threat Prevention, Vulnerability, Firewall, Ransomware Remediation, and Antispam.

Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
Can you explain to me what this BDTS firewall function is for?
Can you also explain to me whether I should activate it or not?
Firewall mods + Port Scan
Firewall mods are not well defined on bit's web site : https://www.bitdefender.com/consumer/support/answer/2082/ I need more specific information. I don't have a local network connected to my PC. Do I need Bitdefender's Stealth Mode? Can it enhance security? What are the advantages and disadvantages? Could it impact online…
Getting email protection working
Hi, I have just installed Bitdefender and it asked me to start email protection. I clicked the "Get started" button and put my email address for the account. A "Let this app access your info" tab showed up and if I click on "Next", nothing happen. I need help in getting the email protection working? Thanks.
Persistent pop-up "Set as office network"
After installation, I consistently get a Bitdefender pop-up from the system tray asking me to set my wifi network as office network. I click "Not my office network", but next time I log in, the same pop-up occurs. How do I stop this annoying feature?
All Scans Should be configurable
What exactly does Bitdefender's contextual scan include? Any Body ? I couldn't find specific details in the software or on the website. All the scans should be configurable, so the user should be able to choose the required options for scanning.
Certificate issues - Edge
Hi there ! i could not find a way to write in this category so plz guide me to do so , and i ve chosen the right option then plz mention it.thx All of the above The offline installer of Bitdefender Total Security should be available & highlighted in the download options on bitdefedner's website. Here is Why : i got hell of…
How do I find advice based on MY version of Bitdefender Total Security?
I find many references to Protection - > Antivirus - > Open - > Settings, where I'm supposed to find options like "Scan flash drives" and "Manage Exceptions", which are not present. I can't find those options anywhere else, either. My General options only relate to Passwords, Security widget, Special offers,…
Antispam keeps turning itself back on after reboot
I see there is a discussion about this that was closed without resolution because the author abandoned Bitdefender. I would like to reopen this issue. This is still happening, at least for me, in Windows 11, MS Office 16 Outlook. This has been driving me nuts for some time. After every reboot, the Antispam on/off slider…
How can I block incoming IP's attacking me with bruteforce rdp?
Hi all, Just curious if I can block a specific range of incoming IP's or single IP and if so, how? Thanks!
Email Protection: Flag False-Positive "Dangerous" Emails
I have emails I get from a few subscription services (and in some case billing services) that I 100% know are safe emails. But Email Protection marks them as dangerous pretty much every time. Because of the volume of "dangerous" emails I'm getting which are not actually dangerous, I feel like the labels run the risk of…
Why doesn't Dynamic Network on Home profile allow firewall rule assigned to Home/Office?
Like most users, my laptop's wi-fi is usually connected to either a Home or Office network, but will occasionally connect to unsafe Public networks. I need to allow remote access into this laptop from desktop workstations while on my Home/Office wi-fi, but block these dangerous connections when on a Public wi-fi. But,…
Waterfox and Librewolf browser suddenly take forever to load.
Hello. Since a few days Waterfox and Librewolf are very slow to load any website i visit.Bitdefender takes over a minute to scan every site.Tried Firefox and Brave and they load normally. Do i need to reinstall bitdefender?
Blocking on computer
Why is this happening? Is it an external threat? Something seems to be trying to get to an external drive with previous backups. If it is an internal issue, can I stop it? Blocked unauthorised process (C:\Program Files\Bitdefender\Bitdefender Security\bdservicehost.exe) accessing file (\Device\HarddiskVolume9\BACKUPS…
ran a BitDefender scan today, after malware popups - Scan is clean, still the popups are coming in.
Still Logged in
I logged into my Bitdefender account from two different devices using a VPN. After logging out from one device, I discovered that I was still logged in to the other. Why did this happen, and how can I ensure that logging out from one device logs me out of all devices?
Windows update by bitdefender
Bitdefender should not search for win updates when those are disabled by admin
Advanced Threat Defense disabled in Central (Issue to fix) for my device but enable on my device
Problem : Advanced Threat Defense disabled in Central for my device (Issue to fix). But in "Protection" in BitDefender Total Security on my device, I click "Open" in Advanced Threat Defense, and the software tells me : "Your device is threat free, there is no attack on your device in the previous 90 days". So Central and…
IMAP Support
Is there any news on IMAP protocol support via mail client? (Thunderbird). Regards, Stefano. BD Total Security - 27.0.42.214
Notification
Bonjour j ai souvent une notification application verrouiller par Bitdefender Exemple comme hier 13h39 pour Amazon application verrouiller par Bitdefender que j'ai rein fait j'utilisais pas mon téléphone pour Bitdefender tout les voyant sont au vert peut on savoir information et le daitail sur la notification ememrci d…
Bitdefender Firewall Notification Cannot Be Closed On Windows Desktop
Had a Bitdefender Firewall notification popup. I clicked on "Allow", but the popup continue to be persistently there even after i click 50 times and still going, yes i counted the number of clicks. Need help as to why it does not go away. It still showing as i write this discussion topic.
I've forgotten Bitdefender's security Password
I've forgotten Bitdefender's security Password 😉 , how to fix ?
How do I register my Outlook email?
When I attmept to register my Outlook email (msn account), the process fails again and again. What could I be doing wrong?
Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
Cannot Delete Recovered File
After manually restoring a quarantined file that I know to be safe, I can no longer delete it. I am told that I need administrator permission, even though I am the only user on this device and can use administrator permissions elsewhere. Not even bitdefender's file shredder works here. The folder is already listed in BD's…
talk to chat
I need to reset password manager
Why is BitDefender Providing Virus Warnings for Synology File Transfers
I recently starting receiving continuous virus warnings from BitDefender: The file D:\S10 Business\.SynologyWorkingDirectory\9dNHC8oi is infected with Trojan.GenericKD.71664076. The threat has been successfully blocked, your device is safe.Move to quarantine. I've scanned my PC and NAS with no viruses found - I don't…
Bitdefender blocking my site
I keep being blocked by out of date certificate -but cheking with my ISP all is uptodate -any ideas? Thanks
Bitdefender suddenly started to flag all self extracting compressed file (*.exe) made via WinRAR
The following notification pop up earlier This never pop up before this and I've already made dozens and dozens of compressed self extracting *.exe file throughout the years. I only updated the WinRAR compression app a month ago to the latest 7.01 if that makes any difference, but it is to be noted that even the self…
Full system scan
I've read some who mention their full system scan s take up to 5 hours. I'm jealous. I'm going on 88 hours! I do a quick scan and a vulnerability scan every day. My computer has slowed considerably since I installed the 2024 version. I had the 2023 version and loved it. Have mixed feelings about buying next year's version.
How do I delete a scheduled, custom scan that I created?
Running Bit Defender 27.0.30.136 on Windows 10. I created a scheduled scan that I want to delete and just run it manually from time to time(i.e. less frequently than monthly, which is the longest interval allowed). I only see an option to edit that scan- nothing to delete it. How do I get rid of it? Thanks.