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Bitdefender AV Plus and Mullvad VPN Conflicting?
I was wondering if BD is aware of a conflict between the Bitdefender software and the Mullvad VPN service, particularly when Windows starts up and loads Bitdefender and I presume authenticates the user's BD account and subscription. If connected to Mullvad, upon Windows startup the BD service will fail on Windows 11…
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How to allow a false positive in scam détection ?
How to allow a false positive in scam détection ? skills.md ans skill.md are detected as scam, but it's a filename for ai agents so i'll often receive ut...
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Bug: Alert mode repeatedly asks to allow same unchanged application [Under Investigation]
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
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Bitdefender's Anti-Spam feature and Outlook App question
Hello, I have Bitdefender Total Security's Anti-Spam feature enabled but I don't see it anywhere in the Outlook app on Windows 11. How can I check and make sure it's enabled? I am getting Spam so it would appear to not be working. It does show on the toolbar in Thunderbird mail on Windows 10. Thanks in advance for any help.
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Bitdefender is flagging a Roblox-related third-party tool — how should I verify it safely?
Hi everyone, I’m testing a third-party Roblox-related application on my Windows PC, and Bitdefender is showing a security warning when I try to open it. I don’t want to simply disable my antivirus or add an exception without understanding why the detection is happening. I’d rather verify whether the file is trustworthy…
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Firewall Feature Wishlist 2026
Maybe I’m also the only one who wants these features. 😊 I’ve been using BD for over 15 years and maintain a very extensive custom FW rule set. Ever since, I’ve been missing two or three features: To avoid being asked again every time a file is updated when a rule for it already exists (Alert Popup), there should be a…
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Persistent "Access Denied" folder lock error after false-positive file detection
Hello, I am running Bitdefender on Windows 11 and am currently locked out of a specific directory due to what appears to be a high-level driver file lock following a false-positive detection. During a recent software file transfer, Bitdefender flagged a specific application component as a generic threat, and the file was…
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Can I disable in-the-cloud scanning?
Hello, (this is initially for a Windows laptop, and potentially Android devices later on) I am a longtime user of Avast, but for years now, I have been unhappy with the direction they are heading in. Finally decided to pull the bandaid off and look for a replacement. That search has led me to Bitdefender, however I have…
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Bitdefender Virtual Disk - need an option to disable
Hi, The Bitdefender Virtual Disk is causing me a ton of issues with system checks for online certifications, I’ve also emailed support about this. The system checks carried out by the online test provider are flagging my laptop as being a virtual machine due to the vhd that bitdefender has created, and I cannot enter the…
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Mi chiamo Giuseppe Lucera ed ho acquistato i Vs prodotti installati si un PC e su due cellulari
I vostri programmi di protezione hanno bloccato suil mio PC il seguente file: C:\Utenti\giuseppe.lucera\OneBrowser.exe. Sul Vs Dashboard di sicurezza i due cellulari risultano protetti mente il PC DESKTOP-GN1OFR6 sui servizi di Assistenza risulta a rischio e il Kit di pronto soccorso da la seguente risultanza Micro-Star…
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Game Profile has not been working properly for months
When auto profile triggers game mod the update interval is configured as 12 hrs which sometimes switch backs to one hour ( after shutting down the game ) and some times it does not. happening for many months, reported several times here.
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I have an infection in Outlook. How to delete infected emails?
Love Bitdefender. Been using it for a very, very long time, and recommend it all the time. It's done its job, as until two days ago I never had an infection. Now I'm being told I have an infected email, but I have no idea how to remove it. Here is a screenshot: It obviously tells me where it is, but not how to delete it,…
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ATC4.Detection viruses
i am facing suddenly of an "atc4.detection" viruses that send dozen of programs , folders , .dll , etc.. in quarantine which is considered as a false positive i restored the quarantine , but unfortunately some files are not restored mainly because the folder of the files are deleted. its seems that atc4.detection…
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Does system scans the scanned files if those are not changed or modified?
Does system scans the scanned files if those are not changed or modified?
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How to stop Bitdefender from blocking BetterBird
This is on both Windows 10 and Windows 11. It is beyond annoying. I wish antivirus software would actually TEST with email clients and do that test on a slow network. Like 1 in 20+ times your firewall lets BetterBird through. On Linux machines, sans bitdefender, I have no problems getting email. This is massively…
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Adobe Updater RdrServicesUpdater2_x86.exe is this safe?
Can anyone tell if this is safe - RdrServicesUpdater2_x86.exe Asking as I received a request to update Acrobat Reader yesterday and I see this morning that Bitdefender fire wall granted access to the above mentioned site. I checked with copilot and it said that it could contain malware, Also checked on the web and see…
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Is Trojan.GenericKD.79646462 another false positive?
I reinstalled Dropbox after it stopped working on Windows 11 LTSC and as part of the reinstall I moved the local Dropbox folder to G:\DropBox. Now I am getting the following message from BitDefender: "The file G:\Dropbox\.dropbox.cache\new_files\815a07d28ec8309b9fc9e332ada55869 is infected with Trojan.GenericKD.79646462…
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Printer test pages not working – could Bitdefender be blocking them?
Hi everyone, I recently noticed that my printer sometimes doesn’t respond when I try to print test pages or simple documents on my Windows PC. Everything works fine if I temporarily disable antivirus protection, so I’m wondering if Bitdefender might be interfering with the print jobs. For context, the printers I’m using…
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I used Windows Defender one time only to test the quality of its protection, and I wasn't satisfied
This image shows a four-hour delay in updates, which is dangerous because threats refresh every few seconds. Is this accurate? I'm concerned about security; does this represent a weakness in the most important thing, which is updates? What do you advise me to do? Stay away from it. I would appreciate a response if you…
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Bitdefender Total Security and O&O Defrag 30
Hello, thank you for reading. I have installed O&O Defrag on my Computer, with Bitdefender Total Security installed. Upon restart I get a BSOD. If I remove either Bitdefender or O&O Defrag, the problem goes away. Is this a know issue? Thanks.
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Banyan-admin.exe -> Banyan-admin-worker.exe -> Powershell.exe -> "disinfection in progress"
This has started recently at my cousin's home computer, on which I have installed Bitdefender Total Protection (which has been running for many many years without issue). She uses her home computer to connect remotely through her office network and then to her office personal computer. Recently the office IT staff upgraded…
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False positive — Advanced Threat Defense blocks MetaQuotes-signed MT4 installer (fusionmarkets4setup.exe)
Hello, I would like to report what appears to be a false positive in Bitdefender Total Security. Advanced Threat Defense repeatedly blocked the MetaTrader 4 installer supplied by my broker (Fusion Markets), labelling it as malware. The file was blocked four times within five minutes. Notably, nothing was placed in…
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Bitdefender Total Security blocks and quarantines MegaBasterd. What to do?
Megabasterd is written with Java and every time i try to install it Bitdefender thinks its a virus and quarantines it. This despite the fact that i have it whitelisted. Does anyone have any suggestions as to how i might overcome this? Thanks
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Total Security installed, Chrome browser redirecting to malicious page
I have Total Security - how do I get back to Chrome on my Windows 10 laptop after 'Dangerous page blocked' -!help! -thanks , Linda
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Cannot enable exception for the Advanced Threat Detection module in Bitdefender
its a file and it has stuff that keeps getting flagged as malicious but i cant make an exception for atd so its all getting deleted
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Acer firmware update file triggers bitdefender
Hi everyone, When trying to update my acer laptop firmware bitdefender blocked it labeling it as Gen:Application.Venus.Iscflashx.Cy3eG2@aqfqJYeG , when scanning the file with bitdefender it finds nothing only when running it. I downloaded the acer bios update file from the official acer website. I've uploaded the file to…
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What is the bdq. file and is it safe to delete it?
I've discovered that one of my Bitdefender quarantine files (.bdq) is very large, nearly 62 GB. Is it safe to delete it? Thank you.
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Email Protection for 2 more accounts
I have Bitdefender Ultimate Security. Email Protection just protect my email address. I want to add 2 more Microsoft 365 email accounts but I only se Remove account and Pause scanning and there is no ADD ACCOUNT. Can you verify if this is a licensing issue or a problem with my account?
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FluentCleaner is Malware - detected by Bitdefender
Hello all, I just downloaded FluentCleaner from GitHub and unpacked the zip file but when I tried to launch the exe file BitDefender quarantined a few DLLs and flagged it as malware… Is it a false positive as I suspect or should I take the threat seriously? The detected threat would be Atc4.Detection, whatever that is…
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Bitdefender detections on legit explorer.exe and taskmgr.exe
VirusTotal shows files are all clean yet BD has detections. I added these an exclusions but it did not help until I rebooted for exclusions to take place. Explorer.exe: https://www.virustotal.com/gui/file/80b21e6f70524efd84037a4eda479ddc4bc55c0d6c1a33439b85a554e740f30c/detection Taskmgr:…