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What is Rarsfx?
So I got alt tabbed out of a game I was playing and when I looked in the notifications of Bitdefender I saw that something was allowed through the firewall. I denied it so I don't have the exact file path but I think it was like c:/Windows/Temp/Rarsfx1/packages/installer.exe I had this same file like a year ago, and again…
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Cannot Delete Recovered File
After manually restoring a quarantined file that I know to be safe, I can no longer delete it. I am told that I need administrator permission, even though I am the only user on this device and can use administrator permissions elsewhere. Not even bitdefender's file shredder works here. The folder is already listed in BD's…
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What exactly is Gen:Variant.Tedy.540066
I searched on google and i didnt find anything.
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Is Trojan.GenericKD.72678273 (Rubidium/a minecraft mod) malware?
Hi! I'd like to know, because, Bitwarden flagged it after I was checking out my mods folder.. Also, here's the VirusTotal link if you need it Kind regards, Anxiemon
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Loki / PE-Sieve reports implanted process - False Positive?
Hi, there running a scan with the tool loki (using PE-Sieve), it gives a warning: 20240520T10:22:06Z HOME LOKI: Warning: MODULE: ProcessScan MESSAGE: PE-Sieve reported implanted process PID: 2952 NAME: bdservicehost.exe OWNER: SYSTEM CMD: "C:\Program Files\Bitdefender\Bitdefender Security\bdservicehost.exe"…
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Cryptomining Protection and Ransonware Remediation options greyed out
I installed Total Security and the protection options to enable Cryptomining Protection and Ransonware Remediation are not accessible. The option buttons to enable are greyed out. I installed it on another PC and its working fine. To troubleshoot I switched accounts and logged back in. I also unintalled, rebooted and…
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change my password from my apps
I recently bought total security protection and will given some restrictions on the app, i installed a password and i now i forget it and i wish to know how to recover my password in the apps. THANKS
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Why does my alert button on the firewall keep turning off?
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cloud files detected after running scan
how do i tell what files those are - i do not use cloud for storage or anything else
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Frequent Message
can any one tell me what is this. Bitdefender is block the url…
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How do I find advice based on MY version of Bitdefender Total Security?
I find many references to Protection - > Antivirus - > Open - > Settings, where I'm supposed to find options like "Scan flash drives" and "Manage Exceptions", which are not present. I can't find those options anywhere else, either. My General options only relate to Passwords, Security widget, Special offers,…
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Update of Total Security 2016 vs buying Total Security 2024
This may sound like a silly question, but is an updated install of 2016 functionally equivalent to a 2024 purchase? I have been updating since 2016, and it is always called a "2016 update".
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BD Internet Security Antispam off
Hi, BD Internet Security 27.0.35.147, when I turn off toggle of Antispam, unfortunately when I restart my computer, my setting is not remembered by the App. Can you repair it? I do not want to use this functionality. BR Darek
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BD Support
PC got malware which claimed to be a notification from Windows Defender. It locked the PC and would like me call a number. I looked the malware up on the WEB and it is known and discussed. Based on WEB info rebooted in safe mode and tried to run a scan but BD could not run the scan in safe mode w/o internet. At that point…
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is bitdefender's password protection better than firefox?
1- Is bitdefender's password protection better than Firefox password manager? 2- y2mate is constantly trying to hack my pc whenever i try to convert and download any youtube song, if my pc is compromised with an unknown threat from there or from elsewhere , will behavioral protection of bitdefender block it ? 3 - can you…
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Chinese dotnet
I work in IT for 20 years and im a bit ashamed to say that for the first time this kind of thing happened to me, i was very distracted with something else. Running a Win11 Pro - all updates installed. Ok ill start with what happened - Purchased a wifi cam through TEMU - Cam365. It has option to store / upload recording to…
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What do I have to do to stop Bitdefender Internet stoping me connecting to Spamcop.net?
Just installed Bitdefender Internet Security. When I go to report spam to spamcop.net the connection now times out. What do I need to do to get a connection?
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Infected web resource detected
Hello everyone, I'm receiving numerous notifications like this: Feature: Online Threat Prevention We blocked this dangerous page for your protection: [*url removed by @Flexx*] Accessed by: powershell.exe Dangerous pages attempt to install software that can harm the device, gather personal information, or operate without…
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Bitdefender False Positive?
hello, I received a notification from Bitdefender that threat protection blocked a web resource, but I’m confused because it was coming from my computer’s ip address like the following: [my computer’s local ip]:5357. I’m not sure where this could’ve came from because I don’t visit any malicious sites. Luckily Bitdefender…
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Regarding Email Protection
I have a business email and a personal email. I have Bitdefender protecting both. When I send an email from my business email to my personal email, Bitdefender marks it Dangerous. How do I mark myself as a safe sender to my personal email so Bitdefender doesn't mark me as Dangerous? P.S. The category list for this…
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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Gen:Variant.Ulise.431911 in windows pagefile.sys - not possible to clean
Today after update of both windows defender and bitdefender start receiving alerts on Full System scan. Steps used: 0. Windows 10 with all latest updates 1.Started bitdefender full scan - green no problems 2. Started Windows Defender full scan (it support isolated scans with main antivirus assigned to Bitdefender). Full…
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Vovsoft Password Generator Portable FP?
Hello, I get this detection from BD Free: "The file C:\Users\…\Desktop\password-generator-portable\password.exe is infected with Gen:Variant.Ulise.480410 and was moved to quarantine." It was downloaded from vovsoft's official page [*url removed by @Flexx*] Is this a false positive or not? 3 lesser-known AVs & Google detect…
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Cloudnetcheck.exe -> Trojan.GenericKDZ.106706 false positive?
Hello. Bitdefender scan stated resolved issue: CloudNetCheck.exe in my downloads folder as Trojan.GenericKDZ.106706, deleted. Google shows no result for that Trojan.Generic, is this normal or false positive? I have no idea about such things. Thanks.
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System got hacked and all files encrypted with .encrypted extension
We are using Bitdefender Total security. But yesterday our system got attacked. All files are encrypted with .encrypted extension. Is there any possibility to decrypt the files? Please find the enclosed zip sample encrypted files. Please check and provide your valuable suggestions. [*attachment removed by @Flexx*] Thanks &…
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Ransomware DJVu
Dear I have a pc attacked by ransomware , a removed all spyware files , Ransomeware ID DJVU 864 (File extension BGJS) i need to get back the encrypted files with this message sample infected file and the original file not infected plus the ransomware attacker note . Thanks for the advise
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BitDefender detected Trojan.GenericKD.48174843! is it false positive
Hello, my BitDefender detected Trojan.GenericKD.48174843 in a file: The file C:\Users\ahmed.local\share\solana\install\releases\tmp-extract\solana-release\bin\cargo-test-bpf.exe is infected with Trojan.GenericKD.72629741 and was moved to quarantine. i need to install the solana cli so complate my work but the antivirus…
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Can you permentantly hide Bitdefender Email "Green" protection Labels?
I've tried setting the Green Bitdefender labels to hide in gmail, but when the browser is closed and reopened they pop back up… I'd prefer to just see the red, that are the ones I would prefer to know about. Is there any way to do this? Thanks!
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Trouble With Playing Vimeo Videos. What Should I Do?
I have been using a website that hosts vimeo videos for accountancy training but as of this week I get this error on the video and it wont work. "Sorry Because of its privacy settings, this video cannot be played here." I have tried the site on different computers without Bitdefender and it works perfectly. Has something…
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Epson scanner runs very slowly
Since installing Bitdefender a few weeks ago it is taking minutes to scan documents that used to scan in seconds. When I remove Bitdefender the scans speed up again. How do I configure Bitdefender to not check the files being created by my Epson scanner? Thanks for any help - aplogies if this question has been asked before