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How do I stop Bitdefender creating new rules in firewall?
Hi guys. I have an issue with Bitderender firewall. I deny access to applications in the rules section, but Bitdefender creates new rules on those applications, giving it acces to the internet. It is rather annoying to deny access to the internet for certain programs, then later discover that Bitdefender created a new…
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What is 'rtb2-useast.evolution.ai'?
I am getting a suspicious connection blocked notification and I am unable to determine what it is. The notification is as follows: chrome.exe attempted to establish a connection relying on an expired certificate to rtb2-useast.e-volution.ai. We blocked the connection to keep your data safe since websites must renew their…
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i was trying to ask question about safetyness of certain program. but my post gets deleted.
may i know the reason why? i didnt get any warning about why my post got removed.
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Is it possible to block the webpage again?
I am testing Bitdefender's web protection. When I first visit https://www.amtso.org/check-desktop-phishing-page/, I see a message saying that the page is blocked. When I click "I understand the risks, take me there anyway" to proceed, then close the page and visit it again, the blocking screen no longer appears and the…
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False Positive or Not?
I receive a notice that read: "The file E:\Program Files (x86)\SteamLibrary\steamapps\downloading\209120\SFTK.exe is infected with Gen:Variant.Lazy.513009 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean." The .exe is for the game Street Fighter x Tekken purchased…
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Is This False Detection?
Online Threat Prevention We blocked this dangerous page for your protection: *** Accessed by: xremover.exe Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent. *URL removed by @Gjoksi
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How to disable scan on newly attached device
I backup my system to various external drives. These drives are not connected to my PC unless I am performing a backup. Once I attach them to perform a backup, Bitdefender automatically scans them. When the backup is completed, the computer doesn't want to disconnect them because they are in use. Is there a way to control…
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Under Digital Identity Protection - Find more services in your Inbox - Connect your email.
Under Digital Identity Protection - Find more services in your Inbox - Connect your email. The only sign in options are Google or Outlook. How can I assign my primary email address at Zoho?
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Why is Bitdefender not flagging infected attachments?
Hi! I use mailbird as an email client. Bitdefender doesn't flag infected incoming attachments. it does, however, detect them when performing a system scan. How can I have it block incoming infected attachments? Thanks!
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How to get rid of Zeus 2020
My computer got infected with Zeus2020 which opens windows every 5 minutes on my PC requesting to install McAfee… I decide to purchase BitDefender yesterday. After an 8 hour scan last night, the program told me this morning that my PC was clean and there was no problem My question: did anyone had to deal with these…
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Bitdefender turn off by itself leaving me unprotected
Many times per week, I get the popup message "Turn ON your virus protection" by Windows Security. When I check in my Toolbar Hidden Icons, Bitdefender is not there at that moment. And then, it reappear or I have to start it (turn it on) again from the Start button. What good does it do if I pay a software to protect me and…
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(BD total security)How to restore items from Quarantined beside View settings(can't toggle any)
Ver: Bitdefender Total Security Question: How to restore app items from Quarantined area beside the View settings(can't toggle all the option settings) Look the snapshot of pics, the Restore button is grey, dis-active How to do next? or Allow the app items can run as exceptions not captured by Bitdefender scan again.
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Stop adding "Bitdender: Safe" labels to emails
How can I stop the app from putting "Bitdender: Safe" labels on emails. For me they are a nuisance. Thanks, Jack
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Email protection
why bitdefender highlights legitimate emails from google as dangerous ? do u suspect something wrong in this :
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A quoi bon payer un logiciel pour me protéger s'il ne fonctionne pas
Je suis maintenant sous Windows 11 et j'ai toujours mes applications qui ne fonctionnent pas lorsque le VPN est activé. De plus à quoi bon faire une installation en français si les messages reçus sont en anglais
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Malware
Hello, please help.:/ I start up my PC and Edge start up by itself with some pc game website. Bitdefender found nothing. After this I uninstal Edge. Now, I start up my PC and Chrome open same website. Chrome settings havent any default website. Thank you very much for help.
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bitdefender run does not clear Yahoo Redirect virus - any solutions?
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System has been blocked (Bitdefender Firewall)
Bitdefender blocks scanned documents from a Kyocera Scanner/Printer with the notification "System has been blocked". I can't allow connections from this printer since System is not a common program. After doing some research i found out System is a service running under ntodskrnl which i added to the allowlist to no…
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False Positive: Suspicious web page detected
Hello, Bitdefender Antivirus Pro has flagged my website (suadauxanh.com) for suspicious activity and recommends users not to proceed. After submitting a false positive report, their team responded by claiming that the site is compromised and being used for spamming — an assessment I strongly disagree with. I’ve used…
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Media Auto run
The Media Auto Run is turning on automatically , it's doing the same even i reinstalled windows & the bitdefender product. Disabling it does not work more than few days , why?😱
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5 mins ago i got huge "Potentially unwanted item quarantined"
After last base update 28 mins ago, i got huge "Potentially unwanted item quarantined"… mostly registry keys in HKLM. What's going on? It's maybe hundred notification about "Potentially unwanted item quarantined"
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Remote Actions (Quick Scan and System Scan) not working.
My Remote Scanning (Quick Scan and System Scan) do not appear to be working. I get a message saying: "Processing your command", followed by "Your command was sent and will be processed soon. Make sure the device is online and you'll receive the results once done." Then nothing! I have checked my device (PC running Windows…
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False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
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Setup to allow Remote Desktop to work
OK before people tell me to search I've already searched, found a whole load of irrelevant posts here and elsewhere and not solved the problem. My setup - two pc's, one laptop, all connected to the same local physical ethernet (no wifi connections). All three running bitdefender. PC 1 - this is my new PC and I want to be…
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Variable duration of the full scan
Hi, you might be curious to understand why the times of the full scan are very variable. The first full scan I did after installing Bitdefender lasted about 2 hours and 30 minutes (more or less). Another full scan I did later after a few months lasted about 2 hours. While yesterday I did a full scan that lasted over 3…
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…
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COM AddIn in Word
I have a COM AddIn in Word that automatically updates itself by generating a batch file and spawning a process to run that batch file with the Windows shell to update the COM AddIn when Word is closed. BitDefender blocks this. How can I tell BitDefender that this is expected behavior and allow it?
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Pop-up notifications
Nothing I've seen here so far addresses how to turn off the annoying pop-up notifications. I have everything turned off yet I still get pop-ups about new devices, blocked suspicious activity, etc. It's frustrating when I'm gaming because the pop-ups cause games to pause until I close the pop-up window. There is nothing…
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Bitdefender subscription not renewed. Does windows defender antivirus auto re-enable?
Hi. In windows 10, if bitdefender's subscription has ended and is not renewed (planning to renew at a future date, in a week or two), shouldn't bitdefender total security disable its antivirus and re-enable the windows defender antivirus automatically when this happens? Is there a way to re-enable the windows antivirus…
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How Do I Configure The Firewall for Webdav Connection?
When I work from home, I access my office services through it's Webdav connection. I currently use Netdrive, which is very flawed in that it causes sync issues, resulting in files being randomly locked and deleted from the server. I've finally got the built-in Webdav service in Windows working, however, I can only connect…