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BD Firewall Turns off
For the last few months my BD Firewall mysteriously turns off without me being notified and Defender is turned on. Been trying to resolve on my own with no luck. I appreciate any thoughts on what is going on and how to resolve.
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Excel Add-In Quarantined
Hello, I have been using Big Red Consulting's Excel Add-In tools for years. Suddenly BitDefender is blocking the application and related temp files. I've reached out to BRC and they say it is a false positive. I have already: Run a Full BitFender Scan - nothing reported Removed, rebooted and reloaded the BRC software - no…
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I did a full system scan and it flagged viaforge 1.12.2 3.3.3 as a virus. Is this a false positive?
Heres the link to the file. [*url removed by @Flexx*]
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Bitdefender Firewall Notification Cannot Be Closed On Windows Desktop
Had a Bitdefender Firewall notification popup. I clicked on "Allow", but the popup continue to be persistently there even after i click 50 times and still going, yes i counted the number of clicks. Need help as to why it does not go away. It still showing as i write this discussion topic.
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McAfee
When I scan with Bit Defender, McAfee fires up and indicates my computer is infected. Bit Defender keeps saying I'm safe.
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Can't access my router page - adding an exception tried
Hi, wonder if anyone can help. Can't find any actual Bitdefender support details and a new user. I cannot get into my router page. The alert in the address bar says it's not secure. I've tried adding an exception but then I can log in on the login page and then the overview page just hangs and none of the menu options can…
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Faust virus
Hello, despite of having Bitdefender installed all our data has been encrypted and now has the extension .faust. Is there in anyway a solution to remove this virus? Thank you in advance for your help.
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How to setup Bitdefender to allow Milestone XProtect through from External addresses
I am able to use XProtect when the firewall is off. I have followed the Milestone recommendations as best as I can using the limited options in Bitdefender Firewall settings. Noting I have tried is working. Here is the input from Milestone: The XProtect® Corporate and XProtect® Expert Administrator's manuals explain which…
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why my vpn is not connecting?? It is always showing disconnected.
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Forza 7 on Windows 11
Currently I have Total Security with default options. And Forza 7 game on Xbox live is not connecting to the multiplayer sessions. I can get through to the auction house.
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Networked printer/scanner not working since BD installed
Hi! Help please! I have a HP Color LaserJet Pro M277n networked printer. Ethernet network, accessed via a 5 port passive switch. The system worked well prior to BD (2024) install. I now find I cannot print or scan. I have reinstalled the printer software - and it works - until I then reboot the computer. The PC can see the…
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Bitdefender blocking Forza Horizon 5
Hi, After a recent update BD block FH5. I created rules everywhere to allow the FH5.exe to communicate. The only way to get it to work is disable BD shield. This is obviously not ideal. How can I fix this? Thanks Mark.
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Annoying and persistent Bitdefender’s pop-up window re Axis
I keep getting the Suspicious Connection Blocked for cs.axis-marketplace.com. I did a little research and there wasn't much out there and nobody seems to know much about it. A couple half-heartedly said it was ok, but one noted some suspicious things (including a lot of absence of info). The thing is, why do I keep getting…
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Port Scan blocked, internet is off. What do I do?
Hello, this is Danny. Every 7 days, I've been getting constant pop-ups of a port scan block, and shortly after that, my internet cuts off with no way to get it back on. By "no way", I tried turning off and on my internet, and when trying to access the pages I frequently go to, I get an error message saying something along…
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How Do I Restore Outlook If A .pst File Has Been Quarantined?
Hello Bitdefender community, I recently ran a scan with Bitdefender Total Security and it detected a .pst file from my Outlook as a potential threat and quarantined it. Now, I am unable to access my Outlook data, including my emails, contacts, and calendar. I have tried to restore the file from quarantine, but it seems…
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Stopped receiving emails from company domain on outlook. how do i fix this?
Ever since installing bitdefender can´t receive emails from my company's domain.
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Comportement maveilant
Bonjour, J’ai le message ci-après ML :Comportement suspect.5AFFB35520C19AAA Que faire ???
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As of late I get the following error message when browsing websites;
As of late I get the following error message when browsing websites; example: https://www.dha.gov.za/ { we could not verify the certificate: reason = wrongHost } I have done the following in Google: reset to default + deactivated extensions + etc. nothing has helped. Is this something to do with Bitdefender?
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How do I unblock suspicious connections
I need access to recently installed software, but Bit Defender will not allow me access. How do I unblock?
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Virus variant.bulz.260961 wont disinfect or clear after scan
What do I do in this situation? Thanks
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How do I un-accept unmatched security certificate warning
A client's web site is giving an "unmatching security certificate" error in BitDefender Total Security. I first took the option to accept the error and "take me there anyway". This let me check that the web site is still functioning normally. Now I want to check for when the certificate error is fixed - for which purpose I…
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Downloaded zip but not opened. Threat?
Hello, we clicked on a link from a cleverly disguised phish which resulted in a zip file getting downloaded to a Win 11 laptop protected by BitDefender. We clicked on the zip file, which asked us to enter a password that was indicated in the original email. At that point, we looked more carefully at the email and realized…
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Bit Defender Total Security blocking site links.
I am finding that Bitdefender system updates are blocking links on sites without asking me. I get the feeling that perhaps its going the same way as HAL in 2001 a Space Odessey. I like the idea of being safe, but will not tolerate a machine taking over my life. Am I alone in this problem, is it time to look elsewhere for a…
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UEVRBackend.dll infected with Trojan.GenericKD.71057594
Hello, i have installed the UEVR App from [*url removed by @Flexx*] then i get this Message: UEVRBackend.dll is infected with Trojan.GenericKD.71057594 It is a wrong warning, can you check this please? thank you
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Is Bitdefender working properly?
Hi - I just installed Bitdefender Free for Windows today, and I'm not sure that Bitdefender is working correctly. To test Bitdefender, I downloaded and saved the 4 EICAR test files (https://www.eicar.org/download-anti-malware-testfile/) to my PC. None of the virus files brought up an alert from Bitdefender. I expected that…
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Quick scan
Is it possible to schedule a quick scan when the computer wakes from sleep?
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System scan randomly stops/disappears
I tried 2 times to system scan and both times the system scan window just vanished, no logs, no error message nothing. I checked logs file and there is nothing there, except an old system scan file. What is going on? Should i worry about a virus preventing scan?
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Multiple questions from a new user
A. Is there a way to manage notifications? I often get the following notification on my desktop: "Suspicious connection blocked Feature:Online Threat Preventionfirefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.xyz. We blocked the connection to keep your data safe since…
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turn off all notificaitons
Hi I would like to know how to turn off all notifications, on my school wifi I get bombarded with messages saying different things are being blocked
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Firewall creating rules with invalid program paths
Following the latest update I have had issues with applications being blocked from accessing the internet even though it appears there is a firewall rule allowing access. When I edit the rule I discover that the program path contains an incorrect drive letter - either a valid drive but not the location of the program file…