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Windows 11 reboot loop February 2025
After 2 days of troubleshooting Windows 11, I have narrowed the issue to Bitdefender as it attempts to update, and partway through, it triggers a reboot, which becomes loop about every 15 minutes. The firewall also seems to be part of the issue. At the moment, I have turned off the Bitdefender firewall and reset updates to…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Join our latest Q&A session with Bitdefender’s Director of Innovation – Razvan Costache
📣 We’re excited to invite you to an exclusive Community Q&A session featuring a very special guest! Razvan Costache is the Director of Innovation for the Consumer Division. Over the past 13 years at Bitdefender, he has focused on product management and digital transformation, leading the development of software solutions…
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Bitdefender VPN Disconnection Every 3 to 4Mins
Bitdefender VPN Version: 27.2.2.2(b) Issue: Receiving VPN error: The Kill-Switch is currently protecting your privacy. For immediate access to the Internet please disable it Receiving VPN error: The vpn connection has stopped because of an error: 301 (DisconnectedError)…
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Bitdefender_1 and Bitdefender_2 VPN Adaptors Showing at Different Times when I connect to VPN
Bitdefender VPN Premium Bitdefender VPN Version: 27.2.2.2(b) 1) I have noticed when I connect to my VPN, the VPN Adaptor will show the name of Bitdefender_1 or Bitdefender_2 2) They do not show at the same time its either one or the other when I connect to my VPN 3) Is there a reason why it will use Bitdefender_1 and then…
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App Lock won't allow me to lock Bitdefender App itself with Biometrics
The App Lock looks good, but I cannot use it to protect the Bitdefender App itself (it's not listed to select). Therefore if someone were to snatch the phone when it was unlocked, all they would have to do is fire up Bitdefender, go into App Lock and disable it for all of the Apps. Am I missing something or is there a way…
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Trojan Into Bitdefender Installer
Hello! I just wanted to test Bitdefender, I registered and downloaded the installer from official page, but analyzin the .exe in Virus Total before installing, it warns me that has a Trojan: Trojan.Yephiler.bd How could it be possibe? Could you help me? Thanks in advance.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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BitDefender Total Security for Windows 10 SHA1 Hash Info Please!
Hello BitDefender Community. i've got BitDefender Total Security installed from https://www.dealarious.com/blog/promo/bitdefender-offline-installer-64bit/ Their Executable from their Server does the SHA1 or SHA256 or MD5 match with the Official Installer from BitDefender's Server?
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Are you an ethical hacker? You can become our next bug hunter
Bug bounty programs are designed to identify and fix vulnerabilities. Ours has been around for 7 years and it encourages security researchers to identify and submit vulnerability reports regarding virtually everything that bears the Bitdefender brand, including but not limited to the website, products and services. Being…
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Does Bitdefender Total Security include a file/folder lock?
I was wondering if Bitdefender Total Security has a feature where you can secure folders and files, and only allow access to specific programs?
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Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP
During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing. Bitdefender's booth was built inside the track,…
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Web protection is turning off randomly.
As you saw in the title, my web protection is turning off every time I turn off my phone and sometimes when I’m on. Can someone please explain. I am a bit worried.
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What is Bitdefender Agent App?
Hi! I am a fresh user of Bitdefender for Mac. After installation I see that I have 3 apps installed on my Mac: 1) Antivirus for Mac 2) VPN 3) Bitdefender Agent First two are totally understandable. However, I am not sure what is Bitdefender Agent app. When this app is "clicked" it opens a window which asks for Bitdefender…
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BITDEFENDER FAILS AFTER WINDOWS 10 UPDATE ON 11/14/2024
Bitdefender will not work or reinstall after yesterday's Windows 10 update. This has been escalated because the instructions from Lori P. failed. The uninstall tool worked; however, every attempt to reinstall failed with an error message that indicated all related directories could not be cleared. Therefore, I have…
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Pixel 6 vs Pixel 5
Is there are a big deference between the cameras and performance of these two devices? is it worth for buying pixel 6
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BitDefender VPN asks for my password every time I start my Mac
Hi everyone, BitDefender VPN asks for me to logon to BitDefender every time I start my Mac. I've looked through all the settings but can't find a way to turn this off or automate it. Does anyone else have this problem? Any tips how to fix it? Thanks in advance
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Bitdefender Antivirus Plus Profiles Messes Up With Power Plan Settings
So recently I had my Lenovo Legion laptop reinstalled with Windows 10 and after using it for a day or 2 I noticed that my laptop's power plan settings wouldn't let me change my screen timeout settings along with some other options as well (like changing my fan settings). Everytime I would set the screen timeout to any…
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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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Bitdefender still running programs.
Hello. I installed the Bitdefender installer a while back, but decided not go through with the install of Bitdefender (it wanted me to delete my existing anti-virus). I recently checked my Task Manager, and saw that some Bitdefender programs were running. I find this weird, since I never installed Bitdefender, and I…
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RESET android phone, reinstall of Bitdefender but shows trial (current total protection)
It shows trial on the "logged in device", and shows in my list of registered under total security in Bitdefender Central page. Tried removing from there online and un-installed from Android. Reinstalled all and still says I only have 3 days left of protection till trial is up? Please help as this is account paid and…
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Bitdefender Mobile Questions
I keep getting a notification on my Android devices saying, "New Protection layer available in Malware Scanner. Tap to learn more and activate it" But whenever I click on it and go to the Malware Scanner it doesn't show any new features or anything.
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BDTS and system restore,could you explain me the best way to restore my OS?
I've recently performed a system restore from a restore point saved,the reason was that I've suddenly lost all my tabs opened in my Opera browser and I can't find them anymore (I haven't saved them in bookmarks or other locations),I've had some trouble during the process with that error caused by Birdefender that doesn't…
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Newly Setup of XDR, how to?
I have my Gravityzone and assigned license to 1 client with XDR - productivity apps (office 365). I can only manage to connect the Email Sensor and not Audit Sensor. Questions: Their license is MS Biz Standard only, do they need E5 license to activate the Audit subscriptions required for Audit sensor ? My Email sensor is…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Can't download email attachments after new VPN installed.
Hi… My Bitdefender VPN updated to version 23.0.3.35 recently. I continue to use the same VPN location but for some reason I can no longer download email attachments from Hotmail (outlook.com). When I turn off the VPN, I have no issues saving the email attachment. This only started with the latest update to Bitdefender so…
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Can Bitdefender Security For Content Creators be included with my current subscription?
I would like to know if the new Bitdefender Security for Content Creator can be added to my current subscription with my Bitdefender Box. Would anyone know if that can be possible or will that have to be a whole other subscription to pay for?