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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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Bitdefender still running programs.
Hello. I installed the Bitdefender installer a while back, but decided not go through with the install of Bitdefender (it wanted me to delete my existing anti-virus). I recently checked my Task Manager, and saw that some Bitdefender programs were running. I find this weird, since I never installed Bitdefender, and I…
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RESET android phone, reinstall of Bitdefender but shows trial (current total protection)
It shows trial on the "logged in device", and shows in my list of registered under total security in Bitdefender Central page. Tried removing from there online and un-installed from Android. Reinstalled all and still says I only have 3 days left of protection till trial is up? Please help as this is account paid and…
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Bitdefender Mobile Questions
I keep getting a notification on my Android devices saying, "New Protection layer available in Malware Scanner. Tap to learn more and activate it" But whenever I click on it and go to the Malware Scanner it doesn't show any new features or anything.
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BDTS and system restore,could you explain me the best way to restore my OS?
I've recently performed a system restore from a restore point saved,the reason was that I've suddenly lost all my tabs opened in my Opera browser and I can't find them anymore (I haven't saved them in bookmarks or other locations),I've had some trouble during the process with that error caused by Birdefender that doesn't…
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Newly Setup of XDR, how to?
I have my Gravityzone and assigned license to 1 client with XDR - productivity apps (office 365). I can only manage to connect the Email Sensor and not Audit Sensor. Questions: Their license is MS Biz Standard only, do they need E5 license to activate the Audit subscriptions required for Audit sensor ? My Email sensor is…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Can't download email attachments after new VPN installed.
Hi… My Bitdefender VPN updated to version 23.0.3.35 recently. I continue to use the same VPN location but for some reason I can no longer download email attachments from Hotmail (outlook.com). When I turn off the VPN, I have no issues saving the email attachment. This only started with the latest update to Bitdefender so…
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Can Bitdefender Security For Content Creators be included with my current subscription?
I would like to know if the new Bitdefender Security for Content Creator can be added to my current subscription with my Bitdefender Box. Would anyone know if that can be possible or will that have to be a whole other subscription to pay for?
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Bitdefender scan found this? How worried should i be?
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Clarification on Bitdefender's Policies Regarding Pirated Software Detection and Reporting
Dear Bitdefender Support Team, I hope this message finds you well. I have a question regarding Bitdefender’s policies on detecting and reporting for exmaple "pirated software" and "pirated games". If Bitdefender detects such software on my system, will it report this to any authorities or third parties? Or do third parties…
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Bitdefender Central Settings - Show/Don't show snap photos - what is that?
In Bitdefender central Setting You can find above option. What is that and how it works? What happens when it is turned on or off? I had problems with finding any information about that feature. Thx in advance!
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Bitdefender unveils comprehensive security suite for small businesses
Bitdefender has launched the Ultimate Small Business Security suite, an all-in-one solution designed specifically for small businesses and entrepreneurs managing up to 25 employees without dedicated IT staff. This robust security package includes advanced antimalware, webmail protection, digital identity protection, a…
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Folder Access
I'm having a problem using a folder which seemed to start when I installed BitDefender. I have a folder C:\Program Files (x86)\xxxxx which has been there for years, it's my application folder, it contains a text file which I need to edit. I've done this for many years without a problem but all of a sudden I'm told I don't…
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Bitdefender Linux Version
Does anyone think that Bitdefender will come back out with the Linux version for Home Users? I may be switching from Windows to Linux soon and would still love to use my subscription for Linux Mint. I know they no longer have the Home User Version and only for the enterprise. I do hope they come back out with the Home User…
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New features for Bitdefender VPN : Block or Allow? You decide!
Dear Community Members, We’ve added two new features to your VPN to protect your anonymity and visibly improve your online experience when browsing on your mobile devices. Ad blocker removes ads, banners, pop-ups and video ads from your favorite websites. Blocking intrusive ads reduces the risk of adware and malware and…
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Web Console Data Processors Troublshooting
Hello, So I have a on prem set up and the Web Console Data Processors has an error, the auto fix is not working. Any advice or pointers for troubleshooting this issue would be a big help this is what shows under Web Console Data Processors in the System Status menu.
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The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
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Are virtual/mixed reality glasses really safe?
hello everyone! Since 2023 I have had PICO 4, and during this time I was wondering about the security of this type of device when you log in to websites or applications with your account. Can they see your account and password for your sites/accounts? After all, you are logging in from their ecosystem. I understand that…
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What's Wrong with This Page?
Can anybody tell me why Bitdefender won't trust the webpage of a local HVAC contractor who has a good reputation among his customers? The URL in question is https://www.roessheatingandair.com/
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Cloudnetcheck.exe -> Trojan.GenericKDZ.106706 false positive?
Hello. Bitdefender scan stated resolved issue: CloudNetCheck.exe in my downloads folder as Trojan.GenericKDZ.106706, deleted. Google shows no result for that Trojan.Generic, is this normal or false positive? I have no idea about such things. Thanks.
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Is Bitdefender still protecting you when it says "Bitdefender services are loading now, please wait?
Lately on my 2 computers Bitdefender loads an comes up, "Bitdefender services are loading now, please wait." It doesn't come up too, "You Safe" like it usually says on the icon. I did some research and reinstalled the program and did the proper updates. It goes back to "Your Safe" but whenever I reboot my computer or start…
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Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
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Is something wrong with these apps or with bitdefender?
These are add-ons to the camera app on my Samsung S24 Ultra, and the publisher of these apps is Samsung. For some reason, Bitdefender is flagging these apps. i included a screenshot
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How can I merge subscriptions into one?
I recently won a free year of Bitdefender Total Security and received the code for it, Bitdefender Support via FB Messenger sent me links on what I can do, and they told me I can use the code to extend my Bitdefender Box subscription since it uses Total Security but when I went to activate it. It didn't give me the option…
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Bitdefender Enhances Digital Identity Protection for Consumers Worldwide
Consumers now have even greater control of their digital footprint while minimizing cybersecurity risks associated with personal data misuse: For information related to Bitdefender Digital Identity Protection:
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How to install Bitdefender on Windows
How to install Bitdefender on Windows (full guide here) This article guides you on how to install Bitdefender on Windows. Before proceeding with the installation, make sure your PC meets the system requirements. You can also watch the steps presented in the video below.
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Does the Bitdefender Box have its own interface that you can access thru the router?
I was curious to know if the Bitdefender Box has its own interface that you can access to make changes like you can other router brands. I love my Bitdefender Box and am glad it can cover devices that connect to it that don't have Bitdefender coverage on the devices.
