Web Console Data Processors Troublshooting

priven

Hello,

So I have a on prem set up and the Web Console Data Processors has an error, the auto fix is not working.

Any advice or pointers for troubleshooting this issue would be a big help

this is what shows under Web Console Data Processors in the System Status menu.

Andrei_S Enterprise

Hello @priven ,

In order to determine the root cause we would need to involve my colleagues from the Enterprise Support to investigate the logs.

Please reproduce the issue and collect the GravityZone LogCollector logs: https://www.bitdefender.com/business/support/en/71263-102884-use-the-gravityzone-logcollector.html

When you have the logs please open a case as suggested by @Flexx and attach them to it.

Kind Regards,

Andrei

Flexx

https://community.bitdefender.com/en/discussion/100067/web-console-data-processors-troublshooting

Kindly contact Bitdefender Business Support by visiting  https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory

Additionally, @Andrei_S Enterprise from Bitdefender Enterprise team can check on this for you.

Regards