Web Console Data Processors Troublshooting

priven · 2024-06-06T12:14:21+00:00

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Hello,

So I have a on prem set up and the Web Console Data Processors has an error, the auto fix is not working.

Any advice or pointers for troubleshooting this issue would be a big help

this is what shows under Web Console Data Processors in the System Status menu.

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Hello @priven ,

In order to determine the root cause we would need to involve my colleagues from the Enterprise Support to investigate the logs.

When you have the logs please open a case as suggested by @Flexx and attach them to it.

Kind Regards,

Andrei

Additionally, @Andrei_S Enterprise from Bitdefender Enterprise team can check on this for you.

Regards

Hello @priven ,

In order to determine the root cause we would need to involve my colleagues from the Enterprise Support to investigate the logs.

When you have the logs please open a case as suggested by @Flexx and attach them to it.

Kind Regards,

Andrei