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Identity Theft: What It Is, How It Happens, and How to Protect Yourself
Identity theft is one of those things people often think will only happen to someone else… until it does. It can affect pretty much anyone who uses email, social media, online banking, shopping sites, or even just a smartphone. The good news is that understanding how it works makes it a lot easier to avoid. What is…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Idea: Alert Mode - Show file signatures on alert box
I really like the "Alert Mode" for the firewall, I have it enabled. The alert window I'm referring to: One thing I'd like is a quick way to see if the file trying to access the internet is signed by a trusted signature. Because one of my main back-of-mind concerns is that some malware has renamed itself, or replaced some…
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Syncing SecurePass between MacOS and iOS
I've been using SecurePass for quite a while now on both my MacBook Pro and my iPhone. There seems to be a substantial issue with syncing to the iPhone. I'm routinely unable to pull up passwords I KNOW are on the MacBook when I'm trying to log in from my iPhone. How long does it take for the sync to happen…and is there a…
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Scan with Bitdefender option is not working.
Hi, as it says in the title, the Scan with Bitdefender option in the windows right-click menu does not work. Initially when this first happened a couple of weeks ago, I just reinstalled Bitdefender, but that only fixed it temporarily. Now the option is broken againl. The file shredder option is fine. It opens the file…
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My PC was infected by Trojan.FakeAlert.DKY. Do I get help to eliminate the threat from my PC?
Dear all, One of my laptops got infected, even if it has On Windows Virus & threat protection settings on (it is activated the Real-time protection feature). More, I made a full scan of this laptop (it is a Dell and it has Windows 11 installed) using Microsoft Safety Scanner in Safe Mode and then directly in Windows, but…
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How to verify that Samsung Galaxy phone has not been compromised
I wasn't paying close attention and updated my banking app via a link that supposedly connected to Google Play. I did NOT connect directly to Google Play. Not long after, I couldn't enter my banking app via biometrics. My password needed to be entered. Could this be just because the app was updated? How do I know that I…
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Where are the scan logs in Total Security?
In my humble opinion, it is a huge flaw and degradation of the software that you can no longer go somewhere simple to look at the logs for recent scans. Where the heck do you go to look at a scan that maybe you did yesterday and you need to go back and look at the log? Whoever decided to hide the feature that let you look…
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How to remove Bitdefender VPN from Mac OS X
Installing Bitdefender Antivirus on Max OS X 26.5 also installs Bitdefender VPN. I don't want a VPN, I was never asked if I wanted a VPN. I've had this across four Macs now and getting rid of the Bitdefender VPN is very difficult. The Bitdefender uninstall program never works and just hangs across all four MacBooks. It…
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Is Bitdefender even usable with Claude?
I'm finding so many things in Windows are harmed by BD. The latest is Claude - it can't do work even when added to exceptions, due to BD intercepting things. And that's after I found it constantly interferes with NordVPN. Clearly, it must support VPNs other than BD's own, right? I really don't think BD can survive modern…
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Disabled Scam Protection after 3 false positives in 2 day
Sharing this in case others have hit the same issue; screenshot attached. Two of the alerts are from Find my IP, an app I use to log my own IP addresses (VPN). It flagged the same IP notification twice as "Phishing." The third is a Telegram chat message containing the string `rootproject.name`, flagged as "Dangerous."…
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Wondering where I can leave some feedback / bug report?
Just purchased the Bitdefender Total Security Family Pack and so far I love it. After installing it, it immediately found an infection my previous antivirus hadn't detected (Kaspersky) and I was so happy I fully explored the application and ended up turning on DARK MODE. Anyways, I just discovered that there's a section in…
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Bitdefender Internet Security licence still valid?
I find Bitdefender internet security licences available on Amazon. Could I purchase them? Will they still be valid or upgraded to Total product as I heard internet security has been discontinued.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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Events are not getting forwarded thorugh push API
I am currently using the free trial of Bitdefender's EDR product and have configured push notifications as per the API documentation. I’ve subscribed to all available event types, and the API responds with a 200 status code and a "true" status. However, after generating various events, including threats, malware, and…
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Remediating Reported and Unresolved Threats
In my Threat Xplorer there are unresolved threats and there are reported threats, and I was wondering how I can remediate them.
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My bank is now using cookies, Bitdefender is blocking access to my bank
Just tried to access my online banking Via "SafePay" , and couldn't get into my bank online,,,, I kept getting Error messages.. My Bank's website is now using cookies, they let you choose which ones to turn off or on, such as "necessary" , "functional" , "advertisement" , and "Third Party" cookies… I shut off all of them…
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Unreal Engine 5 Building is being blocked by Bitdefender
Bitdefender is moving the MarketplaceRules.dll emidiate into quarantine when I try creating a Build. The file gets created in: C:\Users\username\AppData\Local\UnrealEngine\Intermediate\Build\BuildRules\MarketplaceRules.dll
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Bitdefender Email Protection - Stop adding "Bitdender: Safe" labels to emails
How can I stop the app from putting "Bitdender: Safe" labels on emails. For me they are a nuisance. Thanks, Jack
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Set timer for version updates
Hi devs, When there is a new version update bitdefender just automatically updates to the latest versions even when running a scan or doing other work. Could you add the ability to set a timer for when bitdefender will check for a new version, this timer would not however effect the definitions updates. Also when a new…
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Bitdefender version update during scan
Hi devs, I was running a custom scan when bitdefender total security updated to the latest version 27.0.59.334, this stopped the scanning and after the update was complete there was no "scan stopped" message in the notifications tab. Does this mean the scan is still active in bitdefender's tasks in the background? Or is it…
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Automatic Update of Bitdefender Bricked My Macbook macOS 15.3.2
This afternoon, I received a message stating that a Bitdefender update was available and that I needed to restart my MacBook. After restarting, a menu line for Antivirus for Mac appeared at the top of the macOS login screen. I was unable to get past this screen and could not click on anything with the mouse or type in my…
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Display of the VPN status on the desktop
There are times when we’re browsing the web on our computer, entering information or opening websites, we do not realize the current status of the VPN (whether it is connected or not), because the only indication of this is hidden in the notification area (tray). As a result, our data and IP address are exposed without us…
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Endpoint Policy Question
Hello! I have two major questions: Firstly, does setting Advanced Threat Control to Aggressive do anything? I understand that it operates at a greater deal of aggressiveness, but would it possibly prevent more malware? Secondly, does EDR provide a form of preventative protection? I saw in a Incident Report a detection…
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iOS Idle Message
What is with the new iOS idle message that can't be turned off? VPN is connected and I'm constantly doing stuff with my phone yet I get this popup message akin to "you haven't been doing anything for an hour so maybe you should disconnect VPN." How do I turn this off? Bitdefender VPN for iOS v. 2.3.24.5 iOS v. 26.5 iPhone…
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Stopping automatic scanning on an external hard drive
This issue could be a sequel to the previous one I posted. After the updating to the latest version of Bitdefender, I noticed that its behavior regarding drive scanning has changed. Bitdefender now seems to automatically scan the external hard drive connected to my computer unexpectedly, without my consent. As the relevant…
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Inquiry regarding the safety of "Camomile" software for CPU undervolting/underclocking
Dear Bitdefender / Experts, I hope this message finds you well. While searching for solutions to reduce my laptop's CPU temperature, I came across an open-source software called Camomile (used for lowering CPU frequency/underclocking to reduce heat). Before running it on my system, I wanted to consult your expertise: Is…
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Invalidated security certificate when using Outlook via gmail
I am getting an invalid security certificate and have been getting it a while.. This morning for one article I found said I had malware and it needed to be removed. CertMgr > certificates > Untrusted Certificates and delete the certificate. Then uninstall and reinstall Bitdefender.. Because it wouldn't uninstall, I had to…
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Finland deleted?
Is there any reason for why Finland suddenly is excluded from Bitdefender's VPN aleternatives? I use Bitdefender VPN for security reasons when visting my bank's website, but since yesterday Finland is removed from Bitdefender VPN's list over countries. Everyother European country, even the tinyest, are on the list, but not…
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I can't access "Manage exceptions to create a whitelist.
Protection, Online Threat Prevention, settings, Exceptions, Manage exceptions doesn't respond to clicks. Link is not active.